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16/06/2015
15:11
Skills Framework
for the Information Age
Moving to SFIA6
A common language for skills in the digital world
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Contents
Contents
Moving to SFIA version 6
Headlines
Changes category by category
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Rejected requirements
There were a number of inputs which havent resulted in changes being made to version 6. Many of these
have helped the discussion and supported decisions about this version. Some did reflect a
misunderstanding of the scope and appropriate use of SFIA, but not many fit in this category. Of course,
some did conflict with other requirements, and decisions had to be made as to the most appropriate
solution. Several have been retained ready for the next version as is was felt that they could not be
adequately addressed in version 6. Our work on the next version starts immediately, as all continual
improvement efforts must, and it will take into account all input provided for version 6.
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Headlines
Industry hot topics
The SFIA skills and content needed to be reviewed against industry hot topics. Some contributors felt there
were new skills required; others saw them as the same skills but used in a different context. Either way, the
challenge for SFIA is always to demonstrate that it is relevant to the industry. The problem to be solved is
that current and potential users may not see any obvious mention of the hot topics, and make the
assumption that SFIA is not kept up to date or is not relevant.
In balancing this, it needs to be recognised that some terms are fairly short-lived and transitory, and it is
difficult to predict which ones will be gone from our vocabulary long before the next version of SFIA, and
which ones will have some longevity.
The contributors to the version 6 project have tried to steer a careful path of not being too extreme in either
direction. Some of these terms do help in the description of skills, but there is no point in simply including
popular buzzwords just to try to ensure SFIA appears in searches and appeals to those who are looking for
specific words. The aim is to decide what the skill actually is, whether it is already sufficiently covered in SFIA,
and if some changes or additions are required to ensure adequate coverage and avoid gaps.
Input was considered in detail, and many changes made to support those inputs. To give some examples,
the following were included: social media, digital media, digital transformation and the fusion of IT and
marketing and business skills; digital environment content management; the skills needed by roles such as
Cloud Broker/Chief Service Office, Cloud Architect, Cloud Developer, Cloud Administrator, Automation
Engineer, Cloud Coordinator/Consultant, Cloud Systems/Services Manager, Cloud Batch Administrator,
Cloud Recruiter, Cloud Accountant/Financial Manager, Cloud Mentor/Educator, Cloud Security
Architect/Specialist, Cloud Governance/Audit Managers and cloud interpretations of Service Catalogue
Manager, Service Level Manager, Performance/Capacity Manager and Supplier/Provider Manager; managing
outsourced and cloud service providers; internal account management; product management; infrastructure
management IT estate management, data centre power; communications systems VoIP, radio,
microwaves, and other VAS (Value Added Services); IP networks and satellite systems; User support;
hardware store and repairs; collaboration tools; Enterprise Systems managed services.
Digital skills
A significant amount of discussion and analysis has taken place around the increased use of the term digital
skills. The range of opinion of what exactly is meant by the term has been researched, with members of the
project team reviewing all input and agreeing some changes.
The most visible of these include the updates for Information management, for which there was
significant input from SFIA users in government from Australia and the UK, and the updates to Marketing
to become Digital marketing.
Cyber security
Many governments have stated that cyber security skills are essential as a weapon in the fight against
terrorism, industrial espionage and information security attacks. Consultation participants provided input
around this and information security in general, which prompted a major review of how this was covered in
SFIA.
SFIA V5 contained three core skills for security professionals: Information assurance, Information
security, and Security administration, all of which have been updated in V6, including adding a level 7
description for Information security, and level 1 and 2 descriptions for Security administration.
V5 also contained 10 skills which specifically included the word security. Investigation identified another 22
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SFIA skills which were regularly used to describe the roles of security professionals and were needed for
security capabilities, but didnt include the word security anywhere. Apart from demonstrating the
limitations of using word search to identify relevant skills, which sadly many users resort to, it highlighted
how much coverage SFIA already had for this area.
Security references were specifically added to Solution architecture, Systems development
management, Programming/software development, and Testing.
The following new skills have been added:
DGFS Digital forensics
PENT Penetration testing
It was determined that the following skills should explicitly reference security: Solution architecture, Data
management, Systems development management, Systems design, Programming/software
development, Testing, Network design, Change management, Storage management, IT operations
(now called IT infrastructure), Supplier relationship management (content now covered by Relationship
management and a new skill Sourcing), Conformance review, and Technology audit (content now
merged into Conformance review).
Another 19 skills used by security professionals, or related to security in a wider context, did not need an
explicit reference to security.
IT
The use of the term IT has been reduced, not as a mechanism to try to spread the coverage of SFIA outside
of the existing space, but because the application of this term has continued to change. Many Chief
Information Officers, Chief Technology Officers, and senior management personnel are involved in
developing strategy, policy, and plans which they would not recognise as being just about IT. Many
organisations dont have IT departments, and professionals that are covered by the skills in SFIA would not
necessarily recognise themselves as IT professionals.
Where the term IT was superfluous and did nothing to add to the description, it has been removed. This is
an example of simplification and editing, removing text which doesnt add value and sometimes causes
people to reject otherwise relevant and useful skill descriptions.
Financial management for IT has become Financial management
Sustainability management for IT has become Sustainability management
IT estate management has become Facilities management
Information management
As mentioned under Digital skills, the Information management area has benefited from substantial input
from users around the world.
SFIA levels
The seven levels remain as before, though the wording of the generic definitions has been improved in a few
places.
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New skills
SFIA version 6 has identified seven new skills, as follows:
DGFS Digital forensics
HWDE Hardware design
ITSP IT strategy and planning
PENT Penetration testing
PEMT Performance management
PROD Product management
SORC Sourcing
Name changes
FMIT Financial management (previously Financial management for IT)
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SUMI Sustainability management (previously Sustainability management for IT)
STPL Enterprise and business architecture (previously Enterprise and business architecture
development)
DBDS Database design (previously Database/repository design)
ITOP IT infrastructure (previously IT operations)
USUP Incident management (previously Service desk and incident management )
DCMA Facilities management (previously IT estate management)
CSMG Customer service support (previously Client services management)
PORT Porting/software configuration (previously Porting/software integration)
LEDA Learning assessment and evaluation (previously Learning and development assessment )
MKTG Digital marketing (previously Marketing)
HCEV User experience design (previously Ergonomic design)
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Subcategory
Skill
Levels
Strategy and
architecture
Information strategy
IT governance
Status
5 6 7 changed
GOVN
ITSP
Information management
IRMG
5 6 7 new skill
4 5 6 7 changed
Information systems
coordination ISCO
Information security
6 7 changed
SCTY
Information assurance
Analytics
INAS
ICPM
Consultancy
Research
TECH
RSCH
IT management
4 5 6
changed
2 3 4 5 6
changed
4 5 6
5 6
INOV
changed
5 6 7 no change
5 6 7 name change
4 5 6 7 changed
Sustainability strategy
4 5 6
changed
4 5 6
changed
4 5
no change
BURM
SUST
Emerging technology
monitoring EMRG
Continuity management
COPL
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name/content
changed
Technical strategy
and planning
changed
5 6 7 no change
ITMG
1 2 3 4 5 6
5 6 7 changed
CNSL
Technical specialism
Business strategy
and planning
5 6 7 changed
3 4 5 6 7 changed
INAN
3 4 5 6 7 changed
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retired
5 6
name change
Subcategory
Skill
Levels
Network planning
NTPL
Solution architecture
ARCH
Status
5 6
no change
5 6
changed
changed
Data management
DATM
2 3 4 5 6
METL
4 5 6
no change
Subcategory
Skill
Levels
Change and
transformation
Business change
implementation
5 6 7 changed
6 7 changed
PGMG
4 5 6 7 changed
PRMG
Business analysis
BUAN
Status
2 3 4 5 6
changed
3 4 5 6
changed
2 3 4 5 6
no
change
4 5 6
no
change
BPTS
5 6
changed
5 6
changed
5 6
changed
Business modelling
BSMO
Sustainability assessment
2 3 4 5 6
no
change
4 5 6
no
change
SUAS
Subcategory
Skill
Levels
Development and
implementation
Systems
development
Systems development
management DLMG
Data analysis
DTAN
5 6 7 changed
2 3 4 5
no change
Systems design
DESN
2 3 4 5 6
changed
Network design
NTDS
5 6
changed
Database design
DBDS
Programming/software
development PROG
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2 3 4 5 6
name change
2 3 4 5
changed
Subcategory
Skill
Levels
3 4 5 6
no change
3 4 5 6
no change
Sustainability engineering
4 5 6
changed
Information content
authoring INCA
1 2 3 4 5 6
changed
Testing TEST
1 2 3 4 5 6
changed
SUEN
User experience
Status
3 4 5
UNAN
HCEV
changed
2 3 4 5 6
name/content
changed
2 3 4 5 6
changed
Systems integration
retired
2 3 4 5 6
SINT
Porting/software
configuration PORT
Hardware design
3 4 5 6
4 5 6
HWDE
Systems
installation/decommissioning
1 2 3 4 5
no change
name/content
changed
new skill
changed
HSIN
Subcategory
Skill
Levels
Delivery and
operation
Service design
Availability management
AVMT
Service
transition
Asset management
ASMG
System software
SYSP
Capacity management
CPMG
Security administration
Penetration testing
SCAD
PENT
4 5 6
changed
2 3 4 5 6 7 no change
4 5 6
changed
2 3 4 5 6
changed
4 5 6
changed
2 3 4 5 6
changed
3 4 5 6
no change
3 4 5
no change
4 5 6
changed
1 2 3 4 5 6
changed
4 5 6
new skill
2 3 4 5 6
no change
Application support
2 3 4 5
changed
RFEN
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Status
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ASUP
Subcategory
Skill
IT infrastructure
ITOP
Database administration
Storage management
Network support
Levels
Status
1 2 3 4
name/content
change
DBAD
2 3 4 5
changed
3 4 5 6
STMG
2 3 4 5
NTAS
Problem management
PBMG
Incident management
USUP
no change
3 4 5
changed
2 3 4 5
changed
name/content
changed
3 4 5 6
name changed
Subcategory
Skill
Levels
Skills and
quality
Skill management
3 4 5 6 7 changed
3 4 5 6
LEDA
Learning delivery
Quality and
conformance
4 5 6
3 4 5
ETDL
Status
name/content
changed
changed
changed
5 6
changed
4 5 6
new skill
Resourcing RESC
4 5 6
changed
4 5 6
changed
4 5 6 7 changed
Performance management
PEMT
CORE
SFAS
Digital forensics
DGFS
Technology audit
TAUD
TEAC
3 4 5 6
2 3 4 5
3 4 5 6
5 6
4 5 6
no change
changed
changed
no change
new skill
retired
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Subcategory
Skill
Levels
Relationships and
engagement
Stakeholder
management
Procurement
retired
PROC
Supplier relationship
management SURE
Sourcing
retired
2 3 4 5 6 7 new skill
SORC
Contract management
ITCM
Relationship management
RLMT
Account management
CSMG
SSUP
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changed
4 5 6 7 name/content
changed
retired
1 2 3 4 5 6
name/content
changed
2 3 4 5 6
name/content
changed
4 5 6
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ACMG
Status
1 2 3 4 5 6
3 4 5 6
changed
no change
new skill
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www.sfia-online.org
Published by SFIA Foundation