Microsoft Windows 7 Ultimate Edition Service Pack 1 (Build 7601)

Acer Aspire 3935

iTunes 12.2.1.16
QuickTime not available
FairPlay 2.8.29
Apple Application Support 3.2
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.2.1.3
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084
iTunes Serial Number 045698501148A260
Current user is an administrator.
The current local date and time is 2015-07-24 13:22:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {7B43CDD8-E31C-4C1E-B67A-3AA97B6AE562}
Description:
Microsoft Virtual WiFi Miniport Adapter
IP Address:
0.0.0.0
Subnet Mask:
0.0.0.0
Default Gateway:
0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires:

Thu Jan 01 08:00:00 1970

DNS Servers:
Adapter Name: {DFDD0ED2-B5C4-416A-A198-8020AD31B109}
Description:
Intel(R) WiFi Link 5300 AGN
IP Address:
0.0.0.0
Subnet Mask:
0.0.0.0
Default Gateway:
0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires:
DNS Servers:

Thu Jan 01 08:00:00 1970

Adapter Name: {FAEEE1AC-589F-48B8-BFCA-B9A82153DBDE}

Description:
Broadcom NetLink (TM) Gigabit Ethernet
IP Address:
192.168.15.4
Subnet Mask:
255.255.255.0
Default Gateway:
192.168.15.1
DHCP Enabled: Yes
DHCP Server:
192.168.15.1
Lease Obtained: Fri Jul 24 13:10:31 2015
Lease Expires:

Sat Jul 25 13:10:31 2015

DNS Servers:

10.188.190.190
10.188.7.7

Active Connection:
Connected:
Yes
Online:
Yes
Using Modem: No
Using LAN:
Yes
Using Proxy:
No

LAN Connection

Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2015-06-30 16:48:12.
**** Device Connectivity Tests ****
iPodService 12.2.1.16 is currently running.
iTunesHelper 12.2.1.16 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R)
Intel(R)
Intel(R)
Intel(R)
Intel(R)
Intel(R)
Intel(R)
Intel(R)

ICH9
ICH9
ICH9
ICH9
ICH9
ICH9
ICH9
ICH9

Family
Family
Family
Family
Family
Family
Family
Family

USB Universal Host Controller - 2934. Device is working properly.

USB Universal Host Controller - 2935. Device is working properly.
USB Universal Host Controller - 2936. Device is working properly.
USB Universal Host Controller - 2937. Device is working properly.
USB Universal Host Controller - 2938. Device is working properly.
USB Universal Host Controller - 2939. Device is working properly.
USB2 Enhanced Host Controller - 293A. Device is working properly.
USB2 Enhanced Host Controller - 293C. Device is working properly.

No FireWire (IEEE 1394) Host Controller found.

Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 8.1.1
Serial Number: DX4NF6P4FML6

iPad mini (Wi-Fi) running firmware version 8.3

Serial Number: F7QM674GF196
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.