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CHECKLIST

General Organisational Induction Training

Essential 'visitor level' safety and emergency procedures


Washrooms
Food and drink
Smoking areas and policy
Timings and induction training overview
Organisational history and background overview
Ethics and philosophy
Mission statement(s)
Organisation overview and structure
Local structure if applicable
Departmental structure and interfaces
Who's who (names, roles, responsibilities)
Site layout
Other sites and locations
Dress codes
Basic communications overview
Facilities and amenities
Pay
Absenteeism and lateness
Holidays
Sickness
Health insurance
Pension
Trades Unions
Rights and legal issues
Personnel systems and records overview
Access to personal data
Time and attendance system
Security
Transport and parking
Creche and childcare
Grievance procedures
Discipline procedures
Career paths
Training and development
Learning Styles Self-Assessment
Multiple Intelligences Self-Assessment
Appraisals

Mentoring
Awards and Incentives
Health and Safety, and hazard reporting
Physical examinations, eye test etc.
Emergency procedures, fire drill, first aid
Accident reporting
Personal Protective Equipment
Use, care, and issue of tools and equipment
Other housekeeping issues
General administration
Restricted areas, access, passes

Job and Departmental Induction training

Local departmental amenities, catering, washrooms, etc.


Local security, time and attendance, sickness, absenteeism,
holidays, etc.
Local emergency procedures
Local departmental structure
Department tour
Departmental functions and aims
Team and management
People and personalities overview (extremely helpful, but be
careful to avoid sensitive or judgemental issues)
Related departments and functions
How the department actually works and relates to others
Politics, protocols, unwritten rules (extremely helpful, but be
careful to avoid sensitive or judgemental issues)
The work-flow - what are we actually here to do?
Customer service standards and service flow
How the job role fits into the service or production process
Reporting, communications and management structures
Terminology, jargon, glossary, definitions of local terms

Use and care of issued equipment


Work space or workstation
Local housekeeping
Stationery and supplies
Job description - duties, authority, scope, area/coverage/territory
Expectations, standards, current priorities
Use of job specific equipment, tools, etc.
Use of job specific materials, substances, consumables
Handling and storage
Technical training - sub-categories as appropriate
Product training - sub-categories as appropriate
Services training - sub-categories as appropriate
Job specific health and safety training
Job-specific administration, processing, etc.
Performance reporting
Performance evaluation
Training needs analysis method and next steps
Initial training plans after induction
Training support, assistance, mentor support
Where to go, who to call, who to ask for help and advice
Start of one-to-one coaching
Training review times and dates
Development of personal objectives and goals
Opportunities for self-driven development
Virtual teams, groups, projects open to job role
Social activities and clubs, etc.
Initial induction de-brief and feedback
Confirmation of next training actions
Wider site and amenities tour

Other Induction Training activities for


managerial, executive, field-based or
international roles
.

Site tours and visits


Field accompaniment visits with similar and related job roles
Customer visits
Supplier and manufacturer visits
Visits and tours of other relevant locations, sites and partners
Attendance of meetings and project groups

Shop-floor and 'hands-on' experiences (especially for very senior


people)
Attendance at interesting functions, dinners, presentations, etc.
Exhibition visits and stand-manning
Overseas visits - customers, suppliers, sister companies, etc.

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