HCI Examination 25.08.

05, Afternoon
Please answer in Swedish or English
Max points per question is indicated
after each question, total max is 60.
PLEASE HAND IN FIRST EXAMINATION SHEET (page 2)
IF YOU ANSWER MULTIPLE CHOICE THERE

Please answer questions with a brief/short answer,

followed by motivation for your answer if appropriate.
The examination can give a maximum of 60 points.
You need at least 33 points to pass the examination.

Contact during examination: F. Chen, T: 031 772 1076

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1. Multiple choice choose one of the three boxes (or write a, b, or c):
According to the ISO 9241 standard, what does usability mean?
(max 4 points)
a

Effectiveness, efficiency, and satisfaction

Effectiveness, efficacy, and satisfaction

Effectuality, efficiency, and satisfaction

2. Multiple choices chose one of the three boxes (or write a, b, or c):

What is the typical distinction between working memory and long term memory?
(4 points)

long-term memory has slow access but fast decay

short-term memory has small capacity but slow decay
long-term memory has huge capacity
long-term memory has slow access and slow decay
short-term memory has small capacity and slow decay
long-term memory has huge capacity
long-term memory has slow access and slow decay
short-term memory has small capacity but rapid decay
long-term memory has huge capacity

3. Multiple choices choose one of the three boxes (or write a, b, or c):

In which situation is it appropriate to employ a usability evaluation method?

(4 points)
a

Only when the design of the products is finished

Only when the product is implemented in the working place

It is needed throughout out the entire design process

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4. Groupware, max 6 points:

a) Write up the time-space matrix for groupware (2 points).
b) Fill in one example of a groupware system in each of the four matrix cells, giving a
motivation for each example (2 points).
c) Suggest a new handheld device (this must be a product which does not exist today)
which fits into at least two cells of the time-space matrix, giving a motivation for
your answer (2 points).

5. Fitts Law, max 4 points:

a) Please write up and briefly explain Fitts Law for estimation of pointing time (2
points).
b) Please relate Fitts Law to the Keystroke-Level-Model (KLM) (2 points)

6. Human perception, max 4 points:

a) What kind of information we can be perceive by our eyes (hint: 4 words) and by
our ears (hint: 4 words)? (2 points)
b) Can we fully trust our eyes and ears? (1 point) Why/why not ? (1 point)

7. Groupware, max 6 points:

a) Please list the three types of meeting and decision support systems
(there are exactly three types, no more, no less) (3 points).
b) For each system please give its place in the time-space-matrix
(for example: synchronous remote) (1.5 points).
c) For each system give its use
(for example: recording the arguments for planning decisions)(1.5 points).

8. Low-fidelity prototyping, max 6 points:

You have got the job to prototype a touch-screen user-interface for a ticket-vending
machine. You will use low-fidelity prototyping, for example paper-prototyping.
a) Please sketch/draw these 5 interactive elements: start-dialogue, main-window,
price-alternative-window, payment-dialogue, and confirm-dialogue (2 points)
b) Please suggest how you would test the prototype. (2 points)
c) How would you interpret the results of the test? (2 points)
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9. Software Engineering/design rational, max 3 points.

What are the expected benefits of using a design rationale? (hint: 6 items) (3 point)

10.

Human perception, max 5 points.

Please give at least five-5 major differences between speech perception and text
reading. Please also give a motivation for each difference.

11.

Design of laboratory experiment, max 4 points.

a) Please explain the meaning of these factors: dependent variable, independent

variable, and hypothesis (3 points).
b) Explain the difference between a within-groups experimental design and a
between-groups experimental design (1 point).

12.

Interface design, max 6 points.

What input and output devices would you use for the following systems? Chose 3 of
the 5 systems and for each, compare and contrast alternatives, and if appropriate
indicate why the conventional keyboard, mouse and normal screen may be less
suitable.
a) portable translator (from one to another language)
b) car driver information system
c) airborne fire-fighting controller
d) ship traffic control system
f) digital cartographic system

13.

Tasks analysis, max 4 points.

Task analysis methods are commonly used for product design. You have been asked
to design a digital camera for primary school students (7 to 11 years old). Draw an
appropriate sketch (2 points) (Hint: HTA).
HOW (1 point) and WHY (1 point) would you use a task-analysis?

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