Deal With Stress: Improving your health through changing how you work
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About this ebook
While it's sometimes said that a little stress is good for you, too much can damage your health, jeopardise your performance at work, and affect your relationships. With the rise of remote and hybrid working, such issues are only becoming more common, and it's too easy to feel worn down and exhausted by stress and worry.
With a self-assessment quiz, step-by-step action points, top tips, common mistakes and advice on how to avoid them, and summaries of key points, Deal With Stress will help you to identify and understand the causes, recognise the symptoms, and find the right answers to put you back in control. You will find actionable solutions and practical advice on combating stress and ensuring you can have the best possible work-life balance.
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Book preview
Deal With Stress - Bloomsbury Publishing
Contents
What is stress?
How stressed are you?
1. Dealing with stress
2. Organizing your time
3. Avoiding information overload
4. Thinking around problems
5. Delegating tasks
6. Communicating assertively in the workplace
7. Tackling poor morale
8. Dealing with stressful relationships and bullying
Where to find more help
Index
What is stress?
Stress is generally considered to be a feeling of being out of control or overwhelmed by a threat, whether real or imagined. Anything from worrying about traffic delays to losing a loved one can make us feel stressed. Stress can also be considered a positive, thing – a motivator. Feeling under stress, up to a point, can help us meet deadlines, perform in sports and generally feel more energized.
The body responds in different ways, some visible and some not: your blood pressure may go up, you may start sweating, you may have a panic attack, you may start feeling sick. These reactions derive from something known as the ‘fight or flight’ response, an automatic survival mechanism that is triggered in the human body when it perceives something dangerous. Imagine, for example, you encounter a tiger in the forest. The human body is designed to react in one of two ways: by fighting or running away. Both the endocrine and nervous systems evolved to make sure that, when threatened, humans react quickly to ensure their survival.
However, in modern life, the ‘tiger’ is more likely to be anxiety about less obvious threats, such as work pressure, health issues or family problems. They may not have claws or teeth but this doesn’t mean that the stress is any less real or dangerous, especially to our health. Stress is a known cause of many diseases, including cancer, depression, high blood pressure and heart attacks.
Being under pressure and having to deal with many different problems and priorities is part of modern life. But there are times when that pressure is too much, and makes us stressed and unhappy. How we manage that stress, whether at work or at home, is important for managing our mental and physical health. In this book, we’ll be looking at ways to respond to and deal with stress in the workplace, to ensure that it remains a positive force rather than a negative influence.
How stressed are you?
Answer the following questions and work out your ‘stress profile’. To what extent do you suffer from stress? How can you best focus your stress relief efforts?
How many of the following symptoms do you have: irritability; difficulty concentrating; feeling ‘put upon’; loss of sense of humour; constant tiredness; loss of appetite; insomnia; nail biting; indigestion; food cravings; nausea?
a) 1–4 b) 5–8 c) 9–11
How many of the following hassles do you experience: lots of travelling; long hours; client/customer troubles; difficult office politics; tight deadlines; cumbersome bureaucracy; making mistakes; work interfering with personal life; too many dull tasks; worries about job security; constant interruptions?
a) 1–4 b) 5–8 c) 9–11
How do you feel about the amount of information that comes your way every week?
a) No problems. Anything unnecessary is immediately filed – in the bin!
b) OK. I have a clear-out every so often, otherwise it all gets too much.
c) Overwhelmed. There is no way I can take it all in.
How do you react to unexpected difficulties?
a) I think about ways of dealing with the problem from its source outwards.
b) I try to follow solutions to similar problems I’ve experienced in the past.
c) I’m not a great problem solver and so sometimes I panic.
How would you describe the process of delegation?
a) It’s an important process for the development of yourself and your staff.
b) It’s a useful tool – if you haven’t got time to do something, pass it on!
c) I see it as laziness. If a job comes your way, it is up to you to deal with it.
How many of the following do you experience regularly: feeling ignored; difficulty expressing opinions; feeling ‘put upon’; sense of inferiority; extreme gratefulness when your opinion is sought; sense of being out of control in meetings; trouble saying ‘no’?
a) 1–2 b) 3–4 c) 5–7
How would you describe the management culture in your organization?
a) Generally open and friendly.
b) Managers can be intimidating at times.
c) Employees often feel ‘steamrollered’, even bullied.
How do you view the level of morale in your organization?
a) Pretty high – there is for the most part an air of satisfaction and achievement.
b) There are always malcontents, but it’s generally fine.
c) Very low. Several colleagues are thinking of leaving the organization.
a = 1 b = 2 c = 3.
Now add up your scores.
Chapter 1 is useful to everyone as it will help you identify the forms stress can take, and give you advice on how to get your stress levels back under control.
18–24: You are probably near the end of your tether – but help is at hand! Read Chapters 8 and 6 if the problem lies with difficult work colleagues or communication breakdowns. If you can work more effectively as a team, this will allow you more time to take control of your workload (Chapters 2, 3 and 5). Chapter 7 offers advice for managers