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CASELET
Inquirer is the leading broadsheet in the Philippines. In 2001, it launched Libre, A free tabloid
distributed in the MRT-LRT area. It was an unprecendented move of a major daily giving away
their newspaper on weekdays and reserving cost solely from advertising revenue.
A. What was the underserved and unserved market Inquirer was trying to tap?
ANSWER:
Underserved - used to describe a place, market, etc., where fewer goods and services are
available than there should be.
Unserved there is totally no goods and services available for the people.
The Inquirer created first a market niches that identified the needs or wants of the
target market that were poorly addressed, that are not at all by their competitors. This
niches showed them underserved and unserved market which were composed of the
commuters of the MRT-LTR stations with 500,000 average commuter per day, even greater
than its intended capacity. Its a very diversed public which includes students, office clerks,
professionals, etc. who rode trains everyday in their school, work and their destinations.
This people were always in a hurry and therefore have no time to read the news. Their age
ranges from 18-40 years old.
B. How strategic is this underserved and unserved market to them?
ANSWER:
Inquirer Libre is an example of level 3 market driving strategy, which saw a major
change in value proposition coupled with a major change in business system. As the leading
broadsheet in the Philippines, Inquirer wanted to broaden its readership base to conclude
younger consumers, so on November 2001, it launched Inquirer Libre. It gave the new
tabloid-size newspaper immediate credibility among its train riders. Instead of selling
newspaper, it gave away Libre for free.