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CA Partner Learning Plans contain functional, outcome-based course recommendations to provide Partners with the key knowledge they

need to succeed with CA products. Take charge of your path to success!

Partner Learning Plan:

CA Unified Infrastructure Management


Partner
Understands
CA Processes
and Resources

Capability

CA Partner Enablement: Capability Maturity Model

SALES TRAINING:
Stage 1

Sales

TECHNICAL SALES
TRAINING:
Stage 1

Technical Sales

IMPLEMENTATION
TRAINING:
Implementation

Stage 1

SUPPORT
TRAINING:
Support
2014 CA Technologies. All rights reserved.

Stage 1

Validation
Certification

Understands
CA Sales Processes

SALES TRAINING:

Can Present
Product from a
Technical
Perspective

TECHNICAL SALES
TRAINING:

Can Install /
Configure
Product / Solution

IMPLEMENTATION
TRAINING:

Understands
Support Resources

Stage 2

Stage 2

Stage 2

SUPPORT
TRAINING:
Stage 2

Understands
Market and
Solution Positioning

Can Demonstrate
Product / Solution

Understands CA
Delivery
Methodology &
Solution Design

Can Perform Basic


Product Support

SALES TRAINING:
Stage 3

TECHNICAL SALES
TRAINING:
Stage 3

IMPLEMENTATION
TRAINING:
Stage 3

Can Present and


Position Product
with Customers

Can Perform POC


with Product /
Solution

Can Architect &


Deliver a Solution
for a Customer

PLEASE NOTE: IN ORDER FOR THE HYPERLINKED CA EDUCATION COURSES TO BE ADDED TO YOUR LEARNING PLAN, YOU MUST FIRST BE LOGGED INTO THE CA PARTNER PORTAL.

CA Unified Infrastructure Management

Partner Learning Plan:


SALES TRAINING : Stage 1
SALES TRAINING:
Stage 1

TOP

= Optional Course

Understands CA Sales Processes

Understands
CA Sales
Processes

SALES TRAINING:
Stage 2

Sales

Understands
Market and
Solution
Positioning

= Recommended Course

SALES TRAINING:
Stage 3

Can Present and


Position Product
with Customers

The following learning plan provides the knowledge necessary to achieve the capability outcome of Sales Stage 1:
Course Name

= Required Validation
= Certification
All Web-Based Training (WBT)
Courses are FREE for Partners

Code

Type

Duration

Description

Introduction to CA Sales Processes

11SSK2023B

WBT

1.75 hours

Modules in this bundle include Using the Business Value Alignment and Business Needs Analysis Effectively; The
Influence Map a Powerful Tool to Accelerate the Sales Cycle; Opportunity Management Essentials; Creating a
Winning Proposal; Using the Mutual Activity Plan and Close Plans; and Impactful Business Justifications

Introduction to CAs Partner Relationship Management


System

11SFC1005B

WBT

1.75 hours

Modules in this bundle include New Partner User Registration; Information in the Partner Account Record; How a
Partner Performs Deal Registration; Associate a Child to Parent Opportunity; Partner Deal Registration How to
Approve/Reject; Create a Partner Opportunity Internal Perspective; and Manage Partner Opportunities.

Sales Readiness Program Introduction - Business,


Rewritten by Software

11MKT10040

WBT

0.25 hour

The purpose of this snippet is to introduce research related to the challenges of the Application Economy, energize the
participant to learn more and how to communicate the Business, rewritten by software message.

FY16 CA Global Partner Program Overview

76PMR10010

WBT

1 hour

This NA partner webcast presents an overview of how the FY16 CA Global Partner Program focuses on three core pillars:
consistency, accountability and predictability. Learn about the new program structure built on common global elements
and enriched enablement activities.

1 hour

An overview of the fundamentals of the CA Partner Enablement program, including the assets and processes used to
help CA Partners succeed with CA products in the marketplace. Learn whats new for FY16, including the Partner
Certification and Accreditation program, new enablement opportunities for the Implementer role, and new CA Partner
Program enablement incentives.

FY16 CA Global Partner Enablement Overview

76PMR10020

WBT

Outcome: the Partner Resource Understands CA Sales Processes


To Access Courses:

1. LOG IN to the CA Partner Portal

2. Click on the hyperlinked code above to access the course or exam you wish to take

3. Add the course to your cart at check out

PLEASE NOTE: IN ORDER FOR THE HYPERLINKED CA EDUCATION COURSES TO BE ADDED TO YOUR LEARNING PLAN, YOU MUST FIRST BE LOGGED INTO THE CA PARTNER PORTAL.

CA Unified Infrastructure Management

Partner Learning Plan:


SALES TRAINING : Stage 2
SALES TRAINING:
Stage 1

Understands Market and Solution Positioning

Understands
CA Sales
Processes

Understands
Market and
Solution
Positioning

SALES TRAINING:
Stage 2

Sales

SALES TRAINING:
Stage 3

Can Present and


Position Product
with Customers

The following learning plan provides the knowledge necessary to achieve the capability outcome of Sales Stage 2:
Course Name
Partner Sales Essentials Kit: CA UIM

Service Assurance GetSMART: Whats New in CA Unified


Infrastructure Manager 8.0

Service Assurance GetSMART: Unified Infrastructure


Management 8.1 update

Service Assurance GetSMART: Introducing CA UIM 8.2 and


Monitoring SAP with UIM

= Optional Course
= Recommended Course
= Required Validation
= Certification
All Web-Based Training (WBT)
Courses are FREE for Partners

Code

Type

Duration

Description

Click Here

PDF

Self-Paced

A PSE Kit is a one-page document listing all of the key materials that Sales and Technical Sales personnel require to get
up to speed quickly on the value proposition of the product. Links in the PSE Kits open Customer presentations, ROI
calculators, white papers, success stories and other Sales 101 essentials all from one page!

13NMS10040

WBT

0.75 hours

Learn what's new in CA Nimsoft Monitor - starting with the change in name to CA Unified Infrastructure Management!
The webcast covers some powerful new features, usability enhancements, performance improvements and more.

1 hour

Learn the key features and benefits of CA Unified Infrastructure Management 8.1; holistic interface views, stronger
network monitoring capabilities, new monitoring capabilities, enhanced dashboards and reporting. Also learn how to
displace SolarWinds by talking about network monitoring to existing customers who are not using the product on the
network side. Also learn about Project Carbon which will help you streamline and quickly stand up your UIM POCs.

1 hour

Learn about CA Unified Infrastructure Management 8.2, including a discussion of new features that will help our
customers improve IT troubleshooting, including a new device Health Index, Situations to Watch" reporting and more.
We also have some important updates around administrative improvements in the product along with some exciting
updates around UIM probes. This session will also include a refresh of SAP monitoring with UIM. Join us for the second
half of our training to learn how to target SAP monitoring opportunities along with a refresh of pricing/packaging for this
mission critical application.

13NMS10080

13NMS10140

WBT

WBT

Outcome: the Partner Resource Understands the Market and Solution Positioning
To Access Courses:

1. LOG IN to the CA Partner Portal

2. Click on the hyperlinked code above to access the course or exam you wish to take

3. Add the course to your cart at check out

TOP

PLEASE NOTE: IN ORDER FOR THE HYPERLINKED CA EDUCATION COURSES TO BE ADDED TO YOUR LEARNING PLAN, YOU MUST FIRST BE LOGGED INTO THE CA PARTNER PORTAL.

CA Unified Infrastructure Management

Partner Learning Plan:

SALES TRAINING:
Stage 1

= Optional Course

Position and Present the Product to Customers

SALES TRAINING : Stage 3

Understands
CA Sales
Processes

SALES TRAINING:
Stage 2

Sales

Understands
Market and
Solution
Positioning

SALES TRAINING:
Stage 3

= Recommended Course
= Required Validation

Can Present and


Position Product
with Customers

= Certification
All Web-Based Training (WBT)
Courses are FREE for Partners

The following learning plan provides the knowledge necessary to achieve the capability outcome of Sales Stage 3:
Course Name

Code

Type

Duration

Description

Service Assurance GetSMART: Know the Competition:


Selling CA UIM to Platinum, Named and Growth Accounts

13NMS10090

WBT

1 hour

The competitive landscape for infrastructure management solutions, particularly CA UIM, probably has more players than any
other CA solution area. Easily dating back to 1990, infrastructure monitoring and management continues to challenge most
organizations and explains why IM sales although never easy and almost always replacement oriented make up a major
portion of both new and capacity sales every year. Join this session for an IM competitive update for all segments.

Service Assurance GetSMART: Unified Infrastructure


Management Positioning and Pricing

13NMS10050

WBT

1 hour

This 60-minute webcast is a great source for understanding the pricing and licensing strategy for Unified Infrastructure
Management (UIM). There are great tips in how to do verbal price pitching and some excellent examples.

Partner Knowledge Transfer: How To Position and Present


CA Unified Infrastructure Management

76NMS10061

KTO

1 hour

An in-person Knowledge Transfer session with a CA Subject Matter Expert on how to effectively and successfully position and
present the CA product to a customer. Please contact your CA Partner Account Director (PAD) or Partner Technical Architect
(PTA) to arrange this knowledge transfer event.

1 hour

An in-person evaluation of the capability of a Partner Sales Resource to engage customers in a 2030 minute discussion to
learn how they are addressing current business demands, to see how the CA UIM value roadmap can help, and to discuss how
it has helped other customers. Successful completion of this validation results in the award of CA Certified Sales Expert
credentials for this product.

CA UIM Partner Validation - Sales: PRESENT and


POSITION

76NMS10010

VAL

Outcome: the Partner Resource can Present and Position the Product with Customers
To Access Courses:

1. LOG IN to the CA Partner Portal

2. Click on the hyperlinked code above to access the course or exam you wish to take

3. Add the course to your cart at check out

TOP

PLEASE NOTE: IN ORDER FOR THE HYPERLINKED CA EDUCATION COURSES TO BE ADDED TO YOUR LEARNING PLAN, YOU MUST FIRST BE LOGGED INTO THE CA PARTNER PORTAL.

CA Unified Infrastructure Management

Partner Learning Plan:

TECHNICAL SALES TRAINING : Stage 1

Technical
Sales

TECHNICAL
SALES TRAINING:
Stage 1

Can Present
Product from a
Technical
Perspective

= Optional Course

Present the Product from a Technical Perspective

TECHNICAL
SALES TRAINING:
Stage 2

Can
Demonstrate
Product /
Solution

TECHNICAL
SALES TRAINING:
Stage 3

= Recommended Course
= Required Validation

Can Perform POC


with Product /
Solution

= Certification
All Web-Based Training (WBT)
Courses are FREE for Partners

The following learning plan provides the knowledge necessary to achieve the capability outcome of Technical Sales Stage 1:
Course Name
Partner Sales Essentials Kit: CA UIM

Code

Type

Duration

Description

Click Here

PDF

Self-Paced

A PSE Kit is a one-page document listing all of the key materials that Sales and Technical Sales personnel require to get
up to speed quickly on the value proposition of the product. Links in the PSE Kits open Customer presentations, ROI
calculators, white papers, success stories and other Sales 101 essentials all from one page!

Service Assurance GetSMART: Unified Infrastructure


Management 8.1 update

13NMS10080

WBT

1 hour

Learn the key features and benefits of CA Unified Infrastructure Management 8.1; holistic interface views, stronger
network monitoring capabilities, new monitoring capabilities, enhanced dashboards and reporting. Also learn how to
displace SolarWinds by talking about network monitoring to existing customers who are not using the product on the
network side. Also, learn about Project Carbon which will help you streamline and quickly stand up your UIM POCs.

Partner Knowledge Transfer: How To Position and Present


CA Unified Infrastructure Management

76NMS10061

KTO

1 hour

An in-person Knowledge Transfer session with a CA Subject Matter Expert on how to effectively and successfully
position and present the CA product to a customer. Please contact your CA Partner Account Director (PAD) or Partner
Technical Architect (PTA) to arrange this knowledge transfer event.

CA Unified Infrastructure Management v8.0 : System


Administration Foundations 200

13NMS20051

ILT

4 days

CA UIM delivers the essential capabilities you need to proactively monitor and manage alarms, performance, and
Service Level Agreements (SLAs) across even the most dynamic and complex deployments.

OnDemand CA Unified Infrastructure Management 8.0:


System Administration Foundations 200

13NMS20070

WBT

8 hours

This web-based version of the above Instructor-Led course is well suited for either the new administrator at a new
installation, or new administrators supporting an existing UIM installation. The course can be taken at your own pace.
Also included are the Student and Lab Guides from the instructor-led course to follow along as you move through the
lessons and labs.

CA UIM Partner Validation: Technical Sales: PRESENT

76NMS10020

Validation

1 hour

An in-person evaluation of the capability of a Partner Technical Sales Resource to perform a basic overall presentation
of CA UIM from a technical perspective. Please contact your CA Partner Account Director (PAD) or Partner Technical
Architect (PTA) to schedule this Validation.

Outcome: the Partner Resource can Present the Product from a Technical Perspective
To Access Courses:

TOP

1. LOG IN to the CA Partner Portal

2. Click on the hyperlinked code above to access the course or exam you wish to take

3. Add the course to your cart at check out

PLEASE NOTE: IN ORDER FOR THE HYPERLINKED CA EDUCATION COURSES TO BE ADDED TO YOUR LEARNING PLAN, YOU MUST FIRST BE LOGGED INTO THE CA PARTNER PORTAL.

Partner Learning Plan:

CA Unified Infrastructure Management

TECHNICAL SALES TRAINING : Stage 2

Technical
Sales

TECHNICAL
SALES TRAINING:
Stage 1

TOP

Can Present
Product from a
Technical
Perspective

Perform a Demonstration with the Product

TECHNICAL
SALES TRAINING:
Stage 2

Can
Demonstrate
Product /
Solution

TECHNICAL
SALES TRAINING:
Stage 3

Can Perform POC


with Product /
Solution

The following learning plan provides the knowledge necessary to achieve the capability outcome of Technical Sales Stage 2:
Course Name

Code

Service Assurance GetSMART: Introducing CA UIM 8.2 and


Monitoring SAP with UIM

13NMS10140

Type

WBT

Duration

= Optional Course
= Recommended Course
= Required Validation
= Certification
All Web-Based Training (WBT)
Courses are FREE for Partners

Description

1 hour

Learn about CA Unified Infrastructure Management 8.2, including a discussion of new features that will help our customers
improve IT troubleshooting, including a new device Health Index, Situations to Watch" reporting and more. We also have
some important updates around administrative improvements in the product along with some exciting updates around
UIM probes. This session will also include a refresh of SAP monitoring with UIM. Join us for the second half of our training
to learn how to target SAP monitoring opportunities along with a refresh of pricing/packaging for this mission critical
application.

Knowledge Transfer: Demonstration Workshop / Webcast


for Technical Sales

76NMS20041

KTO

4 hours

The Demonstration workshop/webcast is an in-depth exploration of the information necessary to sell, present, and
demonstrate the solution. It is conducted either on-site or virtually by a CA Subject Matter Expert and can be scheduled by
your CA Partner Account Director (PAD) or your CA Partner Technical Architect (PTA). Please contact your CA PAD/PTA for
this knowledge transfer offering.

CA UIM Partner Validation: Technical Sales:


DEMONSTRATE

76NMS20010

VAL

1 hour

An in-person evaluation of the capability of a Partner Technical Sales Resource to perform a basic overall demonstration of
CA Unified Infrastructure Management from a technical perspective. Please contact your CA Partner Account Director (PAD)
or Partner Technical Architect (PTA) to schedule this Validation.

Outcome: the Partner Resource can Perform a Demonstration of the Product


To Access Courses:

1. LOG IN to the CA Partner Portal

2. Click on the hyperlinked code above to access the course or exam you wish to take

3. Add the course to your cart at check out

PLEASE NOTE: IN ORDER FOR THE HYPERLINKED CA EDUCATION COURSES TO BE ADDED TO YOUR LEARNING PLAN, YOU MUST FIRST BE LOGGED INTO THE CA PARTNER PORTAL.

Partner Learning Plan:

CA Unified Infrastructure Management

TECHNICAL SALES TRAINING : Stage 3

Technical
Sales

TECHNICAL
SALES TRAINING:
Stage 1

TOP

Can Present
Product from a
Technical
Perspective

Perform a POC with the Product

TECHNICAL
SALES TRAINING:
Stage 2

Can
Demonstrate
Product /
Solution

TECHNICAL
SALES TRAINING:
Stage 3

Can Perform POC


with Product /
Solution

The following learning plan provides the knowledge necessary to achieve the capability outcome of Technical Sales Stage 3:
Course Name

= Optional Course
= Recommended Course
= Required Validation
= Certification
All Web-Based Training (WBT)
Courses are FREE for Partners

Code

Type

Duration

Description

CA Unified Infrastructure Management v 8.0 : Advanced


Presentation and Reporting 300

13NMS30051

ILT

3 days

A deep dive into the visualization technology delivered in the CA UIM Unified Management Portal and Unified Reporter.
Learn about the various options for displaying data from CA UIM, strategies for designing high-quality, engaging dashboards
& views, and implementing best practices for building scalable user experiences.

OnDemand CA UIM v8: Advanced Presentation 300

13NMS30060

WBT

6 hours

A deep dive into the visualization technology delivered in the CA UIM Unified Management Portal. This OnDemand course
provides demonstrations and hands-on lab simulations to enhance the understanding of each topic. This course and the
Advanced Reporting WBT listed below are the on-demand versions of the 3-day ILT course.

OnDemand CA UIM V8: Advanced Reporting 300

13NMS30070

WBT

6 hours

A deep dive into the reporting technology delivered in the Unified Reporter. This OnDemand course provides
demonstrations and hands-on lab simulations to enhance the understanding of each topic. This course and the Advanced
Presentation WBT listed above are the on-demand versions of the 3-day Instructor-Led Training course 13NMS30051.

CA UIM Partner Knowledge Transfer: Proof Of Concept


Training for Technical Sales

76NMS20051

KTO

3 Days

POC training is a condensed version of the information necessary to perform a proof of concept of the solution around
specific use cases. It is conducted either on-site or virtually by a CA Subject Matter Expert and can be scheduled by your CA
Partner Account Director or your CA Partner Technical Architect .

CA UIM Partner Validation: Technical Sales: PROOF OF


CONCEPT

76NMS20020

VAL

n/a

An in-person evaluation of the capability of a Partner Technical Sales Resource to perform a basic Proof Of Concept of CA
UIM. Successful completion of this validation results in the award of CA Certified Technical Sales Expert credentials on this
product.

Outcome: the Partner Resource can Perform a POC with the Product
To Access Courses:

1. LOG IN to the CA Partner Portal

2. Click on the hyperlinked code above to access the course or exam you wish to take

3. Add the course to your cart at check out

PLEASE NOTE: IN ORDER FOR THE HYPERLINKED CA EDUCATION COURSES TO BE ADDED TO YOUR LEARNING PLAN, YOU MUST FIRST BE LOGGED INTO THE CA PARTNER PORTAL.

Partner Learning Plan:

CA Unified Infrastructure Management

IMPLEMENTATION TRAINING: Stage 1

Implementation

IMPLEMENTATION
TRAINING:
Stage 1

TOP

Can Install /
Configure the
Product

Install and Configure the Product

IMPLEMENTATION
TRAINING:
Stage 2

IMPLEMENTATION
TRAINING:
Stage 3

Delivery
Methodology &
Solution Design

Architect &
Deliver a
Customer
Solution

The following learning plan provides the knowledge necessary to achieve the capability outcome of Implementation Stage 1:
Course Name

= Optional Course
= Recommended Course
= Required Validation
= Certification
All Web-Based Training (WBT)
Courses are FREE for Partners

Code

Type

Duration

Description

Installing CA Unified Infrastructure Management 8.0

Click here

YouTube

35 minutes

A 6-video YouTube series: Installing CA UIM Server; Installing Unified Management Portal (UMP); Installing Unified
Reporter (UR); Manual Windows Robot Installation; Manual Linux Robot Installation; and ADE Linux Robot Installation.

Whats in CA Unified Infrastructure Mgmt 8.1

Click here

YouTube

4 minutes

In this video you will see whats new in CA UIM 8.1 (Formerly CA Nimsoft Monitor). Key features include Hadoop
monitoring support, bulk network monitoring configuration, network interface views and much more.

CA Unified Infrastructure Management v8.0 : System


Administration Foundations 200

13NMS20051

ILT

4 days

CA UIM delivers the essential capabilities you need to proactively monitor and manage alarms, performance, and
Service Level Agreements (SLAs) across even the most dynamic and complex deployments.

CA Unified Infrastructure Management v 8.0 : Advanced


Presentation and Reporting 300

13NMS30051

ILT

3 days

A deep dive into the visualization technology delivered in the CA UIM Unified Management Portal and Unified Reporter.
Students will learn about the various options for displaying data from CA UIM, discuss strategies for designing highquality, engaging dashboards and views, and implementing best practices for building scalable user experiences.

OnDemand CA UIM v8: Advanced Presentation 300

13NMS30060

WBT

6 hours

A deep dive into the visualization technology delivered in the CA UIM Unified Management Portal. This OnDemand
course provides demonstrations and hands-on lab simulations to enhance the understanding of each topic. This course
and the Advanced Reporting WBT listed below are the on-demand versions of the 3-day ILT course.
A deep dive into the reporting technology delivered in the Unified Reporter. This OnDemand course provides
demonstrations and hands-on lab simulations to enhance the understanding of each topic. This course and the
Advanced Presentation WBT listed above are the on-demand versions of the 3-day Instructor-Led Training course
13NMS30051.

OnDemand CA UIM V8: Advanced Reporting 300

CA UIM Proven Professional Exam CAT-540

13NMS30070

WBT

6 hours

Click Here

Exam

1.5 hours

Certification is an objective means of distinguishing yourself as highly skilled and knowledgeable in the installation,
implementation, configuration, management and administration of CA products. Click here to access the Study Guide .
Successful completion of this exam will result in the award of CA Proven Implementation Professional credentials.

Outcome: the Partner Resource can Install and Configure the Product
To Access Courses:

1. LOG IN to the CA Partner Portal

2. Click on the hyperlinked code above to access the course or exam you wish to take

3. Add the course to your cart at check out

PLEASE NOTE: IN ORDER FOR THE HYPERLINKED CA EDUCATION COURSES TO BE ADDED TO YOUR LEARNING PLAN, YOU MUST FIRST BE LOGGED INTO THE CA PARTNER PORTAL.

Partner Learning Plan:

CA Unified Infrastructure Management

IMPLEMENTATION TRAINING: Stage 2

Implementation

IMPLEMENTATION
TRAINING:
Stage 1

TOP

Can Install /
Configure
Product /
Solution

IMPLEMENTATION
TRAINING:
Stage 2

IMPLEMENTATION
TRAINING:
Stage 3

Delivery
Methodology &
Solution Design

Code

Type

Duration

= Recommended Course
= Required Validation

Architect &
Deliver a
Customer
Solution

= Certification

The following learning plan provides the knowledge necessary to achieve the capability outcome of Implementation Stage 2:
Course Name

= Optional Course

Understand CA Delivery Methodology/Solution Design

All Web-Based Training (WBT)


Courses are FREE for Partners

Description

Access to these courses requires approval from CA Services. The pre-requisite for this stage is completion of the CA Proven Professional Exam (or equivalent) in Implementation Stage 1.
The Solution Delivery Methodology presents a new approach to delivering solutions and includes detailed explanations of both the engagement lifecycle and customer
deliverables. This Architect Curriculum includes the information necessary to understand and create the deliverables that are part of a Services architects
responsibilities. The curriculum for Architects includes:

CA Solution Delivery Methodology:


Architect 300 for Partners

CA Solution Delivery Methodology:


Consulting 300 for Partners

CA Solution Delivery Methodology:


Project Manager 300 for Partners

31ARA3047C

WBT

Self-Paced

1.
2.
3.
4.

CA Services Solution Delivery Methodology 300


Offering Deliverables Overview
Solution Calculator 300
Scope Content module

5.
6.
7.
8.

Solution Requirements 300


Functional Design 300
Technical Design 300
Test Plan 300

9. Build and Integration 300


10. Operation and Procedures 300
11. Architect Exam for Partners

The Solution Delivery Methodology presents a new approach to delivering solutions and includes detailed explanations of both the engagement lifecycle and customer
deliverables. This Consulting Curriculum includes the information necessary to understand and create the deliverables that are part of a Service consultants
responsibilities. The curriculum for Consultants includes:

31ARA3048C

31ARA3049C

WBT

WBT

Self-Paced

Self-Paced

1. CA Services Solution Delivery Methodology 300


2. Offering Deliverables Overview 300
3. Technical Design 300
4. Test Plan 300

5. Build and Integration 300


6. Operation and Procedures 300
7. Consulting Exam for Partners

The Solution Delivery Methodology presents a new approach to delivering solutions and includes detailed explanations of both the engagement lifecycle and customer
deliverables. This Project Management Curriculum includes the information necessary to understand and create the deliverables that are part of a Services project
managers responsibilities. The curriculum for Project Managers includes:
1. CA Services Solution Delivery Methodology 300
2. Offering Deliverables Overview
3. Solution Calculator 300

4. Scope Content module


5. PM Exam for Partners

Outcome: the Partner Resource understands the CA Delivery Methodology and Solution Design

PLEASE NOTE: IN ORDER FOR THE HYPERLINKED CA EDUCATION COURSES TO BE ADDED TO YOUR LEARNING PLAN, YOU MUST FIRST BE LOGGED INTO THE CA PARTNER PORTAL.

Partner Learning Plan:

CA Unified Infrastructure Management

IMPLEMENTATION TRAINING: Stage 3

Implementation

IMPLEMENTATION
TRAINING:
Stage 1

TOP

Can Install /
Configure
Product /
Solution

Architect & Deliver a Customer Solution

IMPLEMENTATION
TRAINING:
Stage 2

Delivery
Methodology &
Solution Design

IMPLEMENTATION
TRAINING:
Stage 3

Architect &
Deliver a
Customer
Solution

The following learning plan provides the knowledge necessary to achieve the capability outcome of Implementation Stage 3:
Course Name

Code

Type

Duration

= Optional Course
= Recommended Course
= Required Validation
= Certification
All Web-Based Training (WBT)
Courses are FREE for Partners

Description

CA UIM: Implementation Best Practices 300

13NMS30040

WBT

8 hours

This course prepares Implementers with best practices and troubleshooting skills to install for scalability in three tier
architectures, as well as Enterprise environments. A variety of robot deployment methods are discussed, as well as distributing
rd
probe packages and updates for large environments. Synthetic transactions (E2E) and integrating with 3 party products are
also reviewed. This course is self-paced, and there are two labs with unguided practice exercises that can be performed in your
own self-provisioned lab environment.

CA UIM: Implementation Best Practices Accreditation

13NMS3004E

Exam

1 hour

This is t he exam for the CA Unified Infrastructure Management: Implementation Best Practices 300. course. You will have 60
minutes to complete the exam. After you answer all exam questions, be sure to submit your exam to determine your score.

3 days

This course is a follow-on workshop for the topics that were introduced in prior courses. Attendees should be prepared for a
round-table discussion of real-world implementation success stories, challenges and concerns. Students attending this seminar,
should have a good understanding of Nimsoft Monitor/UIM administration, advanced UMP & UR, and have successfully
completed CA UIM Implementation Best Practices 300 WBT

TBD

The intent of this Partner Validation is to determine if the Partner Implementation Resource has demonstrated that they are
capable of architecting and delivering the CA solution for a Customer. Once the Partner Implementation Resource has
completed two Customer Engagements with this CA product, they will submit a Partner Evidence Pack of engagement
documentation to a CA Services Architect. The CA Architect will review the documentation, interview the Partner Resource, and
evaluate the Partner Resources proficiency within this Partner Capability. Successful completion of this validation will result in
the award of CA Certified Implementation Expert credentials on this product.

CA UIM: Implementation Practices Seminar

CA UIM Partner Validation Implementation: ARCHITECT


and DELIVER

13NMS30031

76NMS30010

ILT

VAL

Outcome: the Partner Resource can Architect and Deliver a Customer Solution
To Access Courses:

1. LOG IN to the CA Partner Portal

2. Click on the hyperlinked code above to access the course or exam you wish to take

3. Add the course to your cart at check out

PLEASE NOTE: IN ORDER FOR THE HYPERLINKED CA EDUCATION COURSES TO BE ADDED TO YOUR LEARNING PLAN, YOU MUST FIRST BE LOGGED INTO THE CA PARTNER PORTAL.

Partner Learning Plan:

CA Unified Infrastructure Management

Support

= Optional Course

Understand Support Resources

SUPPORT TRAINING : Stage 1


SUPPORT
TRAINING:
Stage 1

TOP

Understands
Support
Resources

SUPPORT
TRAINING:
Stage 2

= Recommended Course
= Required Validation

Can Perform
Basic Product
Support

= Certification

The following learning plan provides the knowledge necessary to achieve the capability outcome of Support Stage 1:
Course Name

All Web-Based Training (WBT)


Courses are FREE for Partners

Code

Type

Duration

Description

76SPT10010

WBT

0.75 hour

This course provides a comprehensive overview of support enablement resources available to partners, including how to access
them from the CA Partner Portal.

Installing CA Unified Infrastructure Management 8.0

Click here

YouTube

35 minutes

A 6-video YouTube series: Installing CA UIM Server; Installing Unified Management Portal (UMP); Installing Unified Reporter
(UR); Manual Windows Robot Installation; Manual Linux Robot Installation; and ADE Linux Robot Installation.

Whats in CA Unified Infrastructure Mgmt 8.1

Click here

YouTube

4 minutes

In this video you will see whats new in CA UIM 8.1 (Formerly CA Nimsoft Monitor). Key features include Hadoop monitoring
support, bulk network monitoring configuration, network interface views and much more.

Partner Support Resources Reference Guide

Outcome: the Partner Resource Understands Support Resources


To Access Courses:

1. LOG IN to the CA Partner Portal

2. Click on the hyperlinked code above to access the course or exam you wish to take

3. Add the course to your cart at check out

PLEASE NOTE: IN ORDER FOR THE HYPERLINKED CA EDUCATION COURSES TO BE ADDED TO YOUR LEARNING PLAN, YOU MUST FIRST BE LOGGED INTO THE CA PARTNER PORTAL.

Partner Learning Plan:

CA Unified Infrastructure Management

Support

= Optional Course

Perform Basic Product Support

SUPPORT TRAINING : Stage 2


SUPPORT
TRAINING:
Stage 1

Understands
Support
Resources

SUPPORT
TRAINING:
Stage 2

= Recommended Course
= Required Validation

Can Perform
Basic Product
Support

= Certification

The following learning plan provides the knowledge necessary to achieve the capability outcome of Support Stage 2:
Course Name
CA Unified Infrastructure Management v8: System
Administration Foundations 200
CA Unified Infrastructure Management v8: Advanced
Presentation and Reporting 300
CA UIM Proven Implementation Professional Exam CAT540
CA UIM 8.0 Support and Field Training

All Web-Based Training (WBT)


Courses are FREE for Partners

Code

Type

Duration

13NMS20051

ILT

4 days

Your IT mix represents an increasingly unrelated blend of cloud-based services, dynamic virtualized environments, and
legacy on-premise applications. While ensuring optimal performance of all these services is vital, it is growing increasingly
complex, costly, and time consuming to monitor and control the performance of these distributed environments.

Description

13NMS30051

ILT

3 days

A deep dive into the visualization technology delivered in the CA UIM Unified Management Portal and Unified Reporter . Learn
about the various options for displaying data from CA UIM, discuss strategies for designing high-quality, engaging dashboards and
views, and implementing best practices for building scalable user experiences. Please note that there are two on-demand, webbased versions of this course: 13NMS30060 for Advanced Presentation and 13NMS30070 for Advanced Reporting.

Click Here

Exam

1.5 hours

Certification is an objective means of distinguishing yourself as highly skilled and knowledgeable in the installation,
implementation, configuration, management and administration of CA products. Click here to access the Study Guide for
the CA Unified Infrastructure Management 8.x Professional Exam (CAT - 540)

13NMS20060

WBT

2 hours

This course explains the new features, updates and changes made to this release. There are five modules in this training.
Demonstrations and Q and A are included.

CA UIM 8.1 Support and Field Training

13NMS20080

WBT

2.25 hours

CA UIM 8.x: Basic Support and Field Training Exam


(CA UIM Proven Support Professional Exam)

13NMS2008E

Exam

1 hour

This course covers the new features and changes made to the 8.1 release. In the first module, learn about holistic
interface views, usability improvements to snmp collector, metric families and vendor certification updates, context
selectors in dashboards, and enhancements to Top N and At-A-Glance reports. In the second module, learn about updates
to AWS and Azure probes and Discovery, UDM, ADE Hub and Robot.
This is the exam for the CA Unified Infrastructure Management 8.1: Support and Field Training course. A score of 80% or
higher is required to pass the exam. You are allowed two attempts to pass the exam. Successful completion of this exam
results in the award of CA Proven Support Professional credentials on this product.

Outcome: the Partner Resource can Perform Basic Product Support


To Access Courses:

TOP

1. LOG IN to the CA Partner Portal

2. Click on the hyperlinked code above to access the course or exam you wish to take

3. Add the course to your cart at check out