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DECEMBER 2013
NEW HORIZONS
OUTLOOK 2014:
FASTEST
CROSS-BORDER
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connecting the U.S. and major Canadian
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2013 FedEx
ISSUE NO. 11
DECEMBER 2013
C O V ER
Outlook
22. . .
MARINE CARRIERS:
EXPANSION PLANS
25. . .
AIR CARRIERS:
TOUGH CLIMATE
28. . .
RAIL CARRIERS:
HEIGHTENED SAFETY
OUTLOOK
32. . .
35. . .
MOTOR CARRIERS:
MARGIN PRESSURE
Special Inside
6 CITT REPOSITION 2013 REPORT
www.ctl.ca
whats in a name?
ASSOCIATE EDITOR
PUBLISHER
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Brad Ling
RESEARCH MANAGER
Laura Moffatt
CIRCULATION MANAGER
Tim Dimopoulos
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PRESIDENT
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In an exclusive interview
with Warren Sarafinchan,
CITT, and vice president
of Supply Chain at
Sun-Rype Products Ltd.,
Canadian Transportation &
Logistics discusses CITTs
designation name change
and certification.
ACC_CTL_4.5x7.5-SouthAmerica.indd 1
13-10-15 3:18 PM
Shen
h
Fold
to
VancouVe r
ToKyo
ToK
dalian
yoKohama
b uSan
S hang hai
S h e nz h e n
hong
h
ong Kong
Kaoh S i u ng
closer
is better.
Port Metro Vancouver is already close to
Asian markets. And with unprecedented
infrastructure investment in our gateway,
were getting even closer.
Were building land-side projects that
boost rail and road efficiency. Were
increasing our container terminal
capacity and reducing on-dock dwell
through collaboration with supply chain
partners. And were operating with
longshore labour certainty to 2018.
as a result, weve taken up to 3 days
out of your supply chain. That brings
your goods closer to market and you
closer to your customers.
Fold
to
people who are committed to doing their jobs well and are serious
about their careers and the business of logistics. And that will be
more and more important with the coming wave of retirements.
Lastly, most professional groups have Codes of Ethics for their
credential holders. CCLPs definitely have one, as did our CITTs.
While this isnt a great differentiator with other professions or other
sector credentials who also have Codes of Ethics, having a code for
CCLPs definitely sets them apart from those people or companies
in business who are not interested in operating with integrity.
CTL: Did any of the requirements change for someone to earn a
CCLP designation (vs. a CITT Designation)?
CITT: No change at all.
Coming
in 2014!
Shipper
CANADIAN
canadian
Shipper
CANADIAN
Shipper
Canadian Shipper will continue to publish
the award-winning features and articles
that youve come to expect from Canadian
Transportation & Logistics - just with a fresh
new look! Watch for us in 2014!
Canadian
Shipper News
CanadianShipper.com
Surface
TranSporTaTion
2012
ummit
transportation management
Surface
TranSporTaTion
2013
ummit
OUR SPONSORS
hippers and carriers work better when they work together, in a spirit of cooperation and
collaboration rather than confrontation. These are more than fancy words; they are the heart of
what drives both Transportation Media and Dan Goodwill & Associates, two organizations which have
made a concerted effort over the years to bring shippers and carriers together to discuss issues of
importance, in an atmosphere that is both respectful of each others needs and yet spares no sacred cows.
And its what drove us to again bring shippers and carriers together for our second annual Surface Transportation
Summit this Oct. 16th. More than 300 top level transportation and logistics professionals heeded our call for a full day
of education and networking at our new venue, the Mississauga Convention Centre.
Our blue-chip lineup of more than 20 speakers dug deep into key subjects such as the economic outlook for
transportation, the CEOs view of the coming year, the future of intermodalism, the growth of dedicated transportation;
retail supply chains; carrier performance management; effective transportation sales strategies; opportunities in
mergers and acquisitions, and a frank debate on freight bids.
We were rewarded with a very insightful exchange of ideas.
But this conversation is too important to allow it to end there. So with this issue we are providing a comprehensive report on the major themes from the conference across all
Transportation Media properties Truck News, Truck West, Fleet Executive and Canadian Shipper, reaching more than 150,000 providers and buyers of transportation services
across the country. Look also for our Inside the Numbers and HookedUp e-newsletters for more information as well as future episodes of our award-winning WebTV show, TMTV.
We have already provided considerable coverage of the event on www.trucknews.com, www.ctl.ca, Twitter and on our Facebook page and will continue to provide more. This dialogue
between shippers and carriers must continue beyond the Summit and we will be doing our best to ensure that it does.
Finally, we would like to thank our growing group of industry sponsors, whose support allowed us to bring the Surface Transportation Summit to a higher level. And dont forget to
book Oct. 15, 2014 into your calendar for our next Surface Transportation Summit.
Surface
TranSporTaTion
2012
ummit
By James Menzies
espite all the negativity on the news, and the uncertainty involving the US debt ceiling, most trends are pointing to a
steadily growing economy that bodes well for truckings future.
That was the synopsis from leading economists and industry
analysts speaking at the 2013 Surface Transportation Summit. Carlos Gomes, senior economist with Scotiabank, has earned a reputation for being more upbeat than many of his peers.
I generally have been very positive over the past several years
and I still remain positive with respect to the outlook, Gomes said.
Globally, Gomes said the economy has been improving throughout the year, led by emerging markets in China, India and Brazil.
They have moderated as well, but they continue to grow in excess
of 5%, while the global economy is closer to 3%, Gomes said.
Even Europe, which has been an economic anchor in recent years,
returned to positive growth in the second quarter, Gomes noted.
China saw some moderation in economic growth last year, but it
has enjoyed double-digit growth in late 2012 and into 2013, which
is telling us the slowdown in China that was expected to last several
years is coming to an end.
Job growth is improving in the US, by about 2% year-over-year.
Thats a leading indicator Gomes watches closely.
Employment growth went negative a full year before the recession began, he pointed out.
Here in Canada, Gomes characterized the economic picture as
more mixed.
Coming out of the downturn, we had a significant improvement both in manufacturing shipments as well as building permits,
12
Gomes said, noting growth has since moderated. Canada still relies
heavily on the US for 70% of its exports.
Gomes acknowledged Canadian household debt is a valid concern, but that it may not be as dire as it seems. Canadians now carry
a debt-to-household income ratio of nearly 160%, which is higher
than in the US today, and about equal to where US debt loads sat
before the recession.
However, thanks to low interest rates, debt charges account for
just 7% of disposable income in Canada, a figure that was in excess
of 9% in 2008 and as high as 12% in the 1990s. Interest rates would
have to climb by 100 basis points to bring the debt charges as a
percentage of disposable income to its average rate of 8.5%. So
while Canadian household debt is high, Gomes said its manageable
as long as interest rates remain low.
Charles Clowdis Jr., managing director, North American
markets with IHS Global Insights, said he was embarrassed by
what the impasse in Congress over the debt ceiling threatens to
do to the economy. He said a quick resolution should prevent
any lasting damage, but that it could interrupt some positive
momentum with leading indicators such as housing and consumer confidence.
Until two weeks ago, we were cautiously optimistic, about the
economy, Clowdis said. Were still cautiously optimistic.
Focusing on transportation, Clowdis said hes seeing evidence of
near-shoring, with as much as 5% of manufacturing that was moved
to Asia, returning to North America, usually to Mexico. This bodes
CT&L
well for trucking and rail providers, he noted.
www.ctl.ca
transportation management
Going intermodal:
www.ctl.ca
13
Surface
TranSporTaTion
2012
transportation management
ummit
Surface
TranSporTaTion
2013
ummit
Surface
TranSporTaTion
ummit
Carrier metrics, performance,2012
feedback
key
to solid shipper relationship
By Julia Kuzeljevich
14
Surface
TranSporTaTion
2012
transportation management
is predominantly Canadian based carriers.
They are very familiar with crossborder requirements, said Coates, adding that carrier safety records, CVORs, and insurance
coverage are key considerations.
We have insurance minimums they
must obtain-$250,000 worth of cargo.
Were also looking for WSIB coverage, and
the carriers physical location in relation to
our clients. We work with companies with
four or five trucks and we work with some
16
ummit
Hercules D
Surface
TranSporTaTion
2013
ummit
1.800.822.4512 Canada
1.800.621.8723 USA
herculesfreight.com
Surface
TranSporTaTion
2012
transportation management
for me, and how much Rocher did they
melt? The bottom line is its important they
execute to our expectations and to their
commitment. Because this is what went
into their regional agreement and we have
to hold each other responsible because its a
partnership, she said.
When we start a relationship with a
company we need to understand what our
client needs are-and we bring that back and
put a plan together on how we can get that
ummit
Surface
TranSporTaTion
2013
ummit
WARNING:
Will increase sales.
* Possible side effects include (but are not limited to): Extreme happiness, lowered blood pressure, excessive phone ringing,
spontaneous cheering and may or may not result in early tropical retirement.
18
We have been somewhat mild in managing our carrier base, but we have to be
very transparent and very clear. If there are
examples of poor service, by all means they
will be brought up at the moment of rate
renegotiations, by all means they will be discussed, and I will want to know what will be
the corrective and preventive actions to
make sure that the next year of our partnership we see less of those, Petrova said.
Coates said Lakeside Logistics has created an operations person to work on the operational side and liaise with the customer.
We have strategic account managers
who manage our major accounts who are
not salespeople but when there is an issue
they would help solve it or bring it back to
us, said Coates.
Petrova said she aims for a short-lived
relationship with salespeople.
I talk to the salespeople at the point of
rate discussions, and then I try to terminate
that relationship. In some transportation
companies there is that belief that salespeople should be the mediators between
me and the rest of their organization. Quite
frankly, salespeople should be out there
bringing the owners more sales and new accounts, they shouldnt be buried with operational issues, and I shouldnt have to go
through the sales rep to talk about operational issues that I have. Moving forward I
would like to have a solid operations contact with whom I can speak the same language as ops person to ops person. And I
would probably not settle for less than a VP
level on the transportation side, because I
do want to make sure that I speak with the
people who make decisions, she said.
Adding that the fish stinks from the
head, Petrova noted that the exceptional
carriers are those where the owners are invested in, and interested in, each aspect of
the jobs their company is awarded.
In terms of a company that stood out
for her in this regard, Petrova said Ferrero
signed a contract three years ago with a
new carrier.
One of the first trucks shipped out was
driven by the owner-the whole atmosphere
around that was very interesting. He
showed up in his work boots and jeans with
a big notepad. He wrote everything down.
He asked me to take him to the warehouse.
He asked me to take him on the factory
tour and looked into every wastebin. He
asked for a copy of the bill of lading and
mentioned a few things he wanted to see
differently. It made an incredible impression and tells you the value and the stanCT&L
dards of the organization, she said.
www.ctl.ca
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OUTLOOK 2014
The road ahead for transportation purchasers
OUTLOOK 2014
21
KLA_2013
OUTLOOK 2014
marine carriers
Canadian shipping lines pursue expansion
amidst challenging cargo trends
By Leo Ryan
CSLs Trillium
Class self-unloader.
KLA_2013_All-Around_CanadianTransport
3/21/13
4:57 PM
Page 1
OUTLOOK 2014
Today, four Trillium Class Lakers ply the Great Lakes/St. Lawrence waterway and three Trillium Panamaxes are in operation on
ocean routes for CSL Americas.
Along with a more efficient hull shape, propeller design and
anti-fouling paint, the Trillium Class vessels use variable frequency
drives so that fewer generators need to be on line to start machinery,
thereby reducing fuel consumption. Other environmental features
include emissions-reducing technology and the replacement of
stern tube oil with a water-based lubricant.
For its part, Montreal-based Fednav Ltd., the largest ocean-going
user of the Seaway, currently has16 vessels on order from a Japanese shipyard for delivery in 2015-2016 as part of a major renewal
program entailing investments surpassing $500 million. Twelve of
these ships will be Great Lakes-suitable Handysize bulkers that are
highly flexible for international trades and specially equipped for
navigating in ice. They are built with box holds ideally suited for
breakbulk and project cargo. They will also use 28% less fuel and
transportation
buying trends survey
produce 33% fewer nitrogen oxide emissions than an earlier generation of ships purchased a decade ago from the Oshima shipyard.
A pioneer in Arctic shipping for more than five decades, participating in every major mining project in the region, Fednav will be
marking a new chapter in its Arctic operations in Q1 2014 when a
new Polar Class bulk carrier, the MV Nunavik, is scheduled to make
its first winter voyage transporting nickel and copper concentrates
from northern Quebec to customers in Europe. The MV Nunavik
will thus be joining the Umiak I and MV Arctic long in service in
Fednavs Arctic operations.
Last July, the MV Mitiq was added to the Arctic sealift operations during the summer months of Nunavut Eastern Arctic Shipping. Montreals Logistec Corporation is a shareholder in the Inuitcontrolled company.
Meanwhile, the Oceanex Connaigra, the largest Canadian-flag
container/roro ship, built in Germany at a cost of more than $100
million, began its regular service for the Oceanex group in late NoCT&L
vember between Montreal and St. Johns.
Not sure
11%
Size of Increase
% of Respondents
Down 5%+
0%
Down 2-5%
5%
Down 0-2%
Increase
35%
Stay
the same
50%
Decrease
4%
0%
Flat
28%
Up 0-2%
19%
Up 2-5%
19%
Up 5%+
5%
Not sure
26%
SURCHARGES
% RESPONDENTS PAYING
Fuel
Currency
7%
Detention
3%
Border Delay
9%
CAPACITY CONCERN
Border Security
95%
3%
20%
3%
20%
4.44
0
excess capacity
24 OUTLOOK 2014
5
balanced capacity
10
very tight capacity
air carriers
OUTLOOK 2014
OD DOMESTIC
OD EXPEDITED
OD PEOPLE
OD GLOBAL
OD TECHNOLOGY
Old
Freight
Line,Line,
the Old
logo andlogo
Helping
World Keep
Promises
are service
marks
or service
registered
service
of Old Dominion
Freightof
Line,
Inc.
OldDominion
Dominion
Freight
theDominion
Old Dominion
andThe
Helping
The World
Keep
Promises
are
marks
ormarks
registered
service marks
Old
Dominion Freight Line, Inc.
All other
and and
service
marksmarks
identified
herein
are
the intellectual
property of their
respective
owners.
2013 Old
Dominion
Line,Dominion
Inc., Thomasville,
N.C.
All rights
reserved.
All
othertrademarks
trademarks
service
identifi
ed
herein
are the intellectual
property
of their
respective
owners.
Freight
2013 Old
Freight
Line,
Inc., Thomasville,
N.C. All rights reserved.
OUTLOOK 2014
25
transportation
buying trends survey
Not sure
10%
Size of Increase
Increase
23%
Stay
the same
60%
% of Respondents
Down 5%+
0%
Down 2-5%
2%
Down 0-2%
Decrease
8%
7%
Flat
27%
Up 0-2%
16%
Up 2-5%
11%
Up 5%+
11%
Not sure
25%
SURCHARGES
% RESPONDENTS PAYING
Fuel
1%
Currency
Detention
3%
Border Delay
9%
CAPACITY CONCERN
Border Security
93%
10%
7%
7%
31%
3.47
0
excess capacity
26 OUTLOOK 2014
5
balanced capacity
10
very tight capacity
ment has decided to start replacing its B727 fleet with larger B757
cargo planes. Such a step was on the horizon for some time but
gained stronger momentum after FedEx retired the last 727 from
its fleet. With the largest operator of the type out of the picture,
most maintenance firms will scale down their service program for
the aircraft, making it harder and more expensive to keep the
planes in good shape.
The 757 fits all our routes. It also gives us some room for
growth, says Porteous.
Besides the integrator traffic, Cargojet has enjoyed growth in
interline business with Asian carriers hauling in freight across the
Pacific. Its departures from Vancouver are usually full, so some of
this cargo is trucked to Calgary or Edmonton for lift from these
points, says Porteous.
Flights between Canada and China stand to increase as a result
of the new bilateral aviation agreement between the two nations
that was signed in July. It allows for a threefold increase in passenger and cargo flights. Turpin is delighted with this, even more
so because westbound loads have grown well and are now almost
level with eastbound traffic, she reports.
Across the Atlantic airlines and forwarders look forward to the
free trade agreement with the European Union to come into effect. I am not sure where exactly this stands at the moment, but
it should boost some commodity flows, remarks Bill Gottlieb,
president of David Kirsch Forwarders and a director of the Canadian International Freight Forwarders Association (CIFFA).
While operators anticipate some improvement in demand in
2014, cost containment will remain a major focus for most of
them. The overcapacity forces us to be very disciplined in our
approach to the market, comments Turpin.
Automation plays a key role in this space, with the data flow
between forwarders and airlines one prime target. The establishment of a multilateral electronic air waybill last summer should be a major catalyst in pushing this effort forward. Finally we
OUTLOOK 2014
start to see some traction with the e-air waybill.
The absence of a multilateral agreement has been
one of the roadblocks. This will allow us to move
forward, says Jeff Cullen, CEO of the Rodair
Group and president of CIFFA.
Security requirements, notably the push for
transmission of manifest information ahead of departure, has been
a major catalyst for the advance of e-freight. Gottlieb points out
that more developments are afoot in that area but it remains unclear when they will materialise.
Weve got people in Canada who have invested in expensive
equipment for scanning and find they dont use it much because
the implementation keeps being pushed back, he notes.
Security is still a moving target. This has been one of the
frustrations. What is needed is clear directions and a mandate,
agrees Cullen.
Gottlieb adds that customs had intended to roll out the e-manifest in June. Are we going to see another 6-month or 12-month
delay in implementation? he wonders.
The commercial outlook for the year ahead seems similarly
hazy. I cant predict anything for 2014. I think about next week,
net year I cant even take a guess at, says Jones, adding that the oil
price will have a huge bearing on how the market develops.
I dont think were back on terra firma. That seems to be the
new normal with demand and capacity. There does not seem to be
predictability any more, reflects Cullen. Its still very much a
CT&L
spot price market. Its the grand bazaar.
OD DOMESTIC
OD EXPEDITED
OD PEOPLE
OD GLOBAL
OD TECHNOLOGY
Old
Old Dominion
Dominion Freight
Freight Line,
Line, the
the Old
Old Dominion
Dominion logo
logo and
and Helping
Helping The
The World
World Keep
Keep Promises
Promises are
are service
service marks
marks or
or registered
registered service
service marks
marks of
of Old
Old Dominion
Dominion Freight
Freight Line,
Line, Inc.
Inc.
All
othertrademarks
trademarks
and
service
marks
identifi
ed herein
the intellectual
of their respective
owners.
2013 Old
Dominion
Freight
Line, Inc.,
N.C. All rights reserved.
All other
and
service
marks
identifi
ed herein
are theare
intellectual
propertyproperty
of their respective
owners. 2013
Old Dominion
Freight
Line, Inc.,
Thomasville,
N.C.Thomasville,
All rights reserved.
OUTLOOK 2014
27
rail carriers
OUTLOOK 2014
Look Twice
The Challenge:
Logistics:
Keep transportation costs
contained and rates competitive
Finance:
Maintain administrative control
of transportation cost allocation
The Solution:
DTA Services Ltd
Audits freight
bills electronically
Allocates transactions
by general ledger codes
Tel: 416.487.3311
28 OUTLOOK 2014
www.dta.ca
.com
OUTLOOK 2014
29
30 OUTLOOK 2014
transportation
buying trends survey
Not sure
11%
Size of Increase
Decrease
3%
Increase
16%
% of Respondents
Down 5%+
0%
Down 2-5%
0%
Down 0-2%
Stay
the same
69%
2%
Flat
30%
Up 0-2%
15%
Up 2-5%
15%
Up 5%+
6%
Not sure
32%
SURCHARGES
% RESPONDENTS PAYING
Fuel
Currency
8%
83%
9%
Detention
3%
Border Delay
9%
CAPACITY CONCERN
30%
17%
Border Security
26%
4.26
0
excess capacity
5
balanced capacity
10
very tight capacity
transportation
buying trends survey
Not sure
11%
Size of Increase
Increase
26%
Stay
the same
58%
% of Respondents
Down 5%+
0%
Down 2-5%
0%
Down 0-2%
Decrease
5%
0%
Flat
32%
Up 0-2%
22%
Up 2-5%
12%
Up 5%+
6%
Not sure
28%
SURCHARGES
% RESPONDENTS PAYING
Fuel
Currency
8%
Detention
3%
Border Delay
9%
CAPACITY CONCERN
Border Security
92%
5%
16%
5%
14%
3.71
0
excess capacity
5
balanced capacity
10
very tight capacity
OUTLOOK 2014
31
OUTLOOK 2014
By Ian Putzger
OUTLOOK 2014
Nangle, this has been met with much interest in the US.
Beyond the increasing flows between Canada and the US, the
international arena offers good chances for growth, remarks
Breininger. The global market offers a strong opportunity, he
says. International growth is stronger than in the domestic business. It is not going to be 10 percent growth a year the rate of
growth is slowing but it is faster than domestic growth.
Overall, BGR projects 2-3 percent growth in volume in 2014
- probably a bit better than the overall economy, Breininger says.
In light of signs of economic improvement, Nangle reckons that
the manufacturing sector will see better fortunes in the coming
year, which should lead to a rise in volume.
Neither he nor Tierney equate growth in traffic with a corresponding rise in margins. Shippers remain focused on trying to
keep costs down, they note. On the other hand, they are unlikely
to lurch violently in that direction, according to Breininger. He
thinks that most of this trend to de-speeding played out as the
recession unfolded. It will still happen incrementally, but the big
shifts are over, he says.
The market outlook, combined with no let-up in competitive
transportation
buying trends survey
Not sure
3%
Stay
the same
57%
Size of Increase
2%
Down 2-5%
3%
Down 0-2%
Increase
37%
% of Respondents
Down 5%+
Decrease
3%
5%
Flat
28%
Up 0-2%
20%
Up 2-5%
21%
Up 5%+
8%
Not sure
13%
SURCHARGES
% RESPONDENTS PAYING
Fuel
Currency 2%
Detention
3%
11%
95%
23%
Border Delay
9% 0%
CAPACITY CONCERN
Border Security 0%
3.25
0
excess capacity
5
balanced capacity
10
very tight capacity
OUTLOOK 2014
33
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604.730.2062
M E D I A PA R T N E R S
CARGOLOGISTICSCANADA.COM
@CargoLogistics #CLC2014
motor carriers
OUTLOOK 2014
14
OUTLOOK 2014
35
OUR PROMISES
GET DELIVERED
36 OUTLOOK 2014
CTLAug13M
1. No more cubing
2. No more linear foot rule
3. No more breaking down pallets
The traditional way of shipping palletized
freight costs you too much in lost and
damaged shipments and complicated
LTL pricing. So M-O FreightWORKS
changed the rules.
Our unique logistic loading system
lets you safely stack multiple levels of
palletized freight within each unit. Up to four
pallets high. So you pay less per pallet.
As you can see, each pallet, no matter
its size or weight, occupies its own space
without touching other freight. This
eliminates the need to break-down pallets,
and prevents someone elses heavy
freight from crushing yours.
CTLAug13MOad.indd 1
13-08-02 10:48 AM
transportation
buying trends survey
TL freight shippers
Not sure
6%
Size of Increase
1%
Down 2-5%
1%
Down 0-2%
Increase
30%
Stay
the same
58%
Decrease
5%
3%
Flat
22%
Up 0-2%
29%
Up 2-5%
26%
Up 5%+
12%
Not sure
12%
SURCHARGES
% RESPONDENTS PAYING
Fuel
Currency
Detention
3%
Border Delay
9%
35%
CAPACITY CONCERN
Border Security
94%
8%
26%
15%
11%
4.66
0
excess capacity
5
balanced capacity
10
very tight capacity
transportation
buying trends survey
Not sure
4%
% of Respondents
Down 5%+
Size of Increase
3%
Down 2-5%
1%
Down 0-2%
Increase
39%
Stay
the same
53%
% of Respondents
Down 5%+
4%
Flat
18%
Up 0-2%
30%
Up 2-5%
28%
Up 5%+
7%
Not sure
8%
Decrease
4%
SURCHARGES
% RESPONDENTS PAYING
Fuel
Currency
Detention
3%
Border Delay
9%
11%
Border Security
13%
29%
CAPACITY CONCERN
95%
8%
19%
4.76
0
excess capacity
38 OUTLOOK 2014
5
balanced capacity
10
very tight capacity
OUR CUSTOMERS
NEW WINTER TIRES.
Long haul transport doesnt have to be a long road this winter. At CP, we know our customers want
a service that provides the greatest assurance their goods will be on shelves, not stuck en-route.
As part of the strengthening of our domestic intermodal service, businesses can benefit from our new
direct and faster service between Calgary Vancouver.
With the power of rail, our customers now have access to more reliable service and greater capacity
to grow their business.
Find out how to switch today at www.cpr.ca