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YLLABUS
Course Objectives:
Upon successful completion of readings, exercises, labs, and assignments, the student will be
able to:
1. Explain the importance of skill in managing and troubleshooting PCs; explain the
importance of CompTIA A+ certification; describe how to become CompTIA A+
certified.
2. Present yourself with a proper appearance and professional manner; talk to customers in a
professional, productive manner; work with PCs safely using the proper tools.
3. Describe how the PC works; identify all the connectors and devices on a typical PC
system unit; discuss the major internal components of a PC.
4. Relate the history of Microsoft Windows; explain the Windows interface; identify the
operating system folders of Windows XP, Windows Vista, and Windows 7; describe the
utilities in Windows that are essential to techs.
5. Describe the basic functions of a network, including identifying common devices and
connectors; discuss the differences between a LAN and a WAN and the importance of
TCP/IP; perform basic resource sharing.
6. Identify the core components of a CPU; describe the relationship of CPUs and memory;
explain the varieties of modern CPUs; select and install a CPU; troubleshoot CPUs.
7. Identify the different types of DRAM packaging; explain the varieties of RAM; select
and install RAM; perform basic RAM troubleshooting.
8. Explain the function of BIOS; distinguish among various CMOS setup utility options;
describe option ROM and device drivers; troubleshoot the power-on self test (POST);
maintain BIOS and CMOS properly.
9. Explain how motherboards work; recognize modern expansion buses; upgrade and install
motherboards; troubleshoot motherboard problems.
10. Explain the basics of electricity; describe the details about powering the PC; install
and maintain power supplies; understand power supply troubleshooting and fire safety.
11. Explain how hard drives work; identify and explain the PATA and SATA hard drive
interfaces; identify and explain the SCSI hard drive interfaces; describe how to protect
data with RAID; install hard drives; configure CMOS and install drivers; troubleshoot
hard drive installation.
12. Explain the partitions available in Windows; discuss hard drive formatting options;
partition and format hard drives; maintain and troubleshoot hard drives.
13. Describe and install floppy disk drives; demonstrate the variations among flash drives
and other tiny drives; identify and install optical-media technology; troubleshoot
removable media.
14. Identify and implement pre-installation tasks; install and upgrade Windows XP,
Windows Vista, and Windows 7; troubleshoot installation problems; identify and
implement post-installation tasks.
15. Work with the Registry; understand and observe in detail the Windows boot process;
control processes and services; explore Windows tools for programmers.
16. Create and administer Windows users and groups; define and use NTFS permissions
for authorization; share a Windows computer securely; secure PCs with User Account
Control.
17. Perform maintenance tasks in Windows; optimize Windows; prepare Windows for
problems.
18. Explain the operation of the command-line interface; execute fundamental commands
from the command line; manipulate files from the command line.
Troubleshoot Windows boot problems; troubleshoot Windows GUI problems;
troubleshoot Windows application problems.
Explain how to support common input/output ports; identify certain standard input devices
on a PC; describe how certain multimedia input devices work on a PC.
Explain how video displays work; select the proper video card; install and configure video;
troubleshoot basic video problems.
Install and troubleshoot structured cabling; explain the basics of TCP/IP; install and
configure wired networks; troubleshoot wired networks.
Discuss wireless networking components; analyze and explain wireless networking
standards; install and configure wireless networks; troubleshoot wireless networks.
Explain how the Internet works; connect to the Internet; use Internet application protocols;
troubleshoot an Internet connection.
Describe how to implement sound in a PC; install and configure video capture hardware and
software; set up a PC to view television signals.
Describe the many types of portable computing devices available; explain ways to expand
portable computers; manage and maintain portable computers; upgrade and repair portable
computers; troubleshoot portable computers.
1. Explain the features and capabilities of smartphones and tablets; explain how to
configure mobile devices; describe how to secure mobile devices.
1
Describe current printer technologies; explain the laser printing process; install a printer
on a Windows PC; recognize and fix basic printer problems.
Explain the threats to your computers and data; describe key security concepts and
technologies; explain how to protect computers from network threats.
Describe the concepts of virtualization; explain why PC and network administrators have
widely adopted virtualization; describe how virtualization manifests in modern networks.
Research and build a standard thick client; customize a professional PC; build a
specialized consumer PC.
Course Outline:
1. The Path of the PC Tech
2. Operational Procedures
3. The Visible PC
4. Visible Windows
5. Visible Networks
6. Microprocessors
7. RAM
8. BIOS
9. Motherboards
10. Power Supplies
11. Hard Drive Technologies
12. Implementing Hard Drives
13. Removable Media
14. Installing and Upgrading Windows
15. Windows Under the Hood
16. NTFS, Users, and Groups
17. Maintaining and Optimizing Windows
18. Working with the Command-Line Interface
19. Troubleshooting Windows
20. Input Devices
21. Video
22. Local Area Networking
23. Wireless Networking
24. The Internet
25. Multimedia
26. Portable Computing
Mobile Devices Printers
Securing Computers
Virtualization
The Right PC for You
1. The Complete PC Tech
Android application development
Comtia a+2009 essential