PERFORMANCE APPRAISAL

Dr.C.S.RANGARAJAN

1. In performance appraisal, 'developmental'

category does not include
(a) Standardisation (b) Human resource
planning (c) Identification of potential (d)
management development.

2. A valid performance appraisal system grows

out of (a) Comprehensive job analysis (b)
Compensation package (c) Employers'
expectations
(d) employees' anticipations.

3. .............. are the evaluative dimensions

a) Criteria (b) Standard (c) Scale (d)
Measures.

4. Which one serves as a guide to changing

training and development needs and policy?
(a) Human resource accounting (b) Career
planning
(b) Cost discipline (d) Remunerative
package.
5. Whose work has stimulated the topic
'human resource accounting'?
a) Rennis Likert (b) Elton Mayo (c) Deming (d)
Beach.
6. ....... empasises the depletion of human
resources over time and the need for renewal
and revitalisation? (a) HRA (b) Cost discipline
(c) PAIR (d) PEEP.

7. 'Out-lay based' and 'inflow oriented' are two

alternative measurement approaches in ..... (a)
HRA (b) WIN (c) PEEP (d) CETA.

8. Investment in people by focusing on

expenditures for developing human assets is
the concern of (a) Outlay based (b) Inflow
oriented (c) Channelised (d) Chanceless
approaches.

9. Estimation of current economic value of

human assets in terms of value of its
contribution in the future is the focus of (a)
Inflow oriented
b) Outlay based (c) Channelised (d)
Chancelss approach.

10. The effectiveness of MBO program hinges

on
a) BARS (b) TAT (c) TEMP (d) IPS.
11. The most promising method of appraisal
done by management staff is
a) Appraisals by results (b) BARS (c)
Assessment centers (d) 360 degree.

12. BARS was introduced during (a) 1960s (b)

1950s (c) 1970s (d) After 2000 A.D.
13. Military Centres in German Army applied
(a) Assessment centers (b) BARS (c) MBO (d)
360 degree appraisal.

14. Determination of managerial potential of

employees is obtained through
a) Assessment centers (b) IPS (c) HRA (d)
CAI.

15. Evaluation of individuals as they take part

in a large number of activities in isolated
environment is done in
a) Assessment centres (b) BARS (c) HRA (d)
BFOQ.

16. Assessment centre method is (a) Costly

and time consuming. (b) most cost effective (c)
Free from defects (d) Not very useful.

17. The General Electric Company

developed ................ method.
a) 360 degree (b) Assessment centre (c) MBO
(d) BARS.
18. In 1980s 360 degree method came into
use in
a) Agricultural universities (b) Engineering
colleges (c) Public limited companies (d)
Other organisations.

19. Potential appraisal discovers employees'

(a) Hidden talents (b) Visible (c) Talents to be
nurtured (d) Manifest.

20. Hasty, idifferent, carelessnraters'

assessment suffers from
a) Central tendency (b) Constant error (c)
Likes and dislikes (d) Halo effect.

21. Which one is a traditional form of

performance appraisal?
a) Confidential report (b) MBO (c) BARS (d)
Oral.

22. Essay method is also called as (a) Free

form method (b) Paired comparison (c) Graphic
rating (c) Field review.

23. The rater is required to distribute his

ratings in the form of normal frequency
distribution in (a) Forced distribution (b) BARS
(c) Straight
ranking (d) Check list.
24. Continuous rating scale uses (a) O to 5
numbers (b) Boxes (c) Tick mark (d) Yes/No
format.

25. ...............provides a systematic procedure

for identifying desired behaviour. (a) BARS (b)
TAT (c) MBO (d) TEMP.

26. ........ focus on desired behaviours to be

used by employees to accomplish their goals
(a) BARS (b) Forced distribution (c) Ranking
d)Paired comparison.

27. The first step in performance appraisal is

(a) Setting up performance standards (c)
Initiating corrective action (c) Comparing
actual performance with the set standards (d)
Communicating the standards to employees.
28. The final step of immediate corrective
action is described as
a) Putting out fires (b) Sending to the
gallows (c) Sentencing (d) Dismissal.

29. Generally the appraisal summary is a

synopsis of (a) an individual
b) The entire factory (c) Particular
department (d) A group of employees.

30) The 'narrow interpretation method' of

performance appraisal of Rock and Lewis is
considered to be (a) Post-mortem of workers
performance
(c) List of items to be done in future (c)
Program of corrective action (d) a test of
accountability.

31. More emphasis of traits of employees was

laid in which method of performance appraisal?
a) Traditional (b) Latest (c) During inter war
periodd) Before I World War.

32. Straight Ranking Method is (a)

Subordinates identifying their own
performance strength and weakness. (b)
Superior listing subordinates' performance
from best to worst (c) Superior listing
employees performance strengths (d)
Subordinates listing their performance
strengths.

33. Paired comparison method involves

comparison by superiors of
a) Each middle level employee with every
other Subordinate (b) Each subordinate
with every other subordinate (c) Each
middle level employee with every other
 top level employee (d) Each middle level
employee with every other middle level.

34. Paired comparison method is not suitable

for (a) Individuals (b) Large groups (c) the
entire company (d) Small groups.
35. Straight Ranking Method is (a) The best (b)
The simplest (c) Flawless (d) Most effective.

36. 'Man to man comparison' method was used

by the U.S.A's
a) Companies (b) Army (c) Navy (d)
Airforce.

37. Selection of candidates in Public Service

Commission is done by adopting (a) Man to
man comparison method (b) Grading method
(c) Linear Rating methop (d) Straight ranking.

38. The Rating Scale Method was introduced by

(a) Jacius (b) Walter D. Scott (c) Cacio (d)
Robbins.

39. Critical Incident Method requires

supervisors to observe and record employees'
behaviours that are (a) Effective in
accomplishing tasks.
(b) Both effective and ineffective in
accomplishing tasks (c) Ineffective in
accomplishing tasks (d) Effective in one and
ineffective in another.

40. Drawing a general impression about an

individual based on a single dimension of a
task results in (a) Forced error (b) Halo effect
(c) Double jeopardy (d) Horn error.

41. Negative performance in one dimension

makes positive in other dimensions
insignificant (a) Halo effect (b) Horn error (c)
Double jeopardy (d) Forced error.

42. Superiors are coerced to place

subordinates in ranks that represent groups or
percentage cluster (a) Rating scale (b) Forced
choice (c) Critical incident (d) Formal course
method.

43. Which method was designed to overcome

complaints against paired comparison? (a)
Team member appraisal (b) Forced distribution
(c) Norm referenced appraisal (d) Critical
incident.

44.Team performance appraisals do not help

assessment of which one of the following? (a)
Productivity (b) Morale (c) Motivation (d)
Cohesivensss.
45........... is a set of tools and procedures that
confer autonomy on managers to set goals and
develop plans to reach goals
a) Brainstorming (b) Management by
objective (c) Quality circles (d) Stress
management.

46. MBO Method was evolved by

a) Walter D. Scott (b) Peter Drucker (c)
Joseph Tiffin (d) US Army

47. Which one is not a step in performance

appraisal through MBO?
a) Setting goals (b) Relooking at past events
(c) Defining performance targets and review
(d) Feedback.
48. In........ systematic clustering of critical
incidents make the dimensions independent of
one another.
a) MBO (b) BARS (c) HRA (d) ACM
49. Simon Jet developed
a) BARS (b) ACM (c) MBO (d) HRA.

50. Developing which one of the following

abilities is not the concern of ACM? a)
Interpersonal skills (b) Social skills (c)
Communication skills (d) Plan and organise.

51.Socio-metric appraisal is another term

referring to
(a) Multiple rating (b) Peer Ratings (c)
Self appraisals (d) Subordinate
appraisals.

52. Behaviour Expectation Scale (BES) and

behaviour observation scale are types inclded
in (a) MBO (b) BARS (c) ACM (d) HRA.

53. Confidential Reporting Method emphasises

more on a) Developing (b) Evaluating (c)
Training (d) Educating employees.

54. HR Department plays the role of

a) Superior (b) Facilitator (c) Client (d)
Subordinate
55. Feedback should contain one of the
following in order to be effective
a) General (b) Clear (c) Evaluative (d)
Belittle employees.

56. Assessment Center Method (ACM) is (a)

Very cheap (b) Costly and time-consuming (c)
Accurate (d) Not quite popular.

57. MBO differs from traditional approach by

shifting the emphasis to
a) Appraisal (b) Analysis (c) Remedies (d)
Evaluation.
58. Short term performance goals are set up by
subordinates in
a) BARS (b) MBO (c) ACM (d) HRA.

59. The MBO Method emphasises

a) Personality (b) Performance (c) Mental
ability (d) Physique.

60. Implementaion of MBO becomes

problematic as it is difficult to
a) Decide the method of assessment (b)
Define the objective (c)Decide upon tools
to be used (d) Analyse the assessment.

61. The comments "dehumanisation and

alienation of the very resources we are striving
to conserve and develop" fits in with
a) MBO (b) HRA (c) BARS (d) 360 degrees.

62. ......... a process whereby data on person's

skills, abilities and behaviours from a variety of
sources are systematically generated
a) MBO (b) 360 degree (c) Assessment
centres (d) BARS

Note: All (a)s are the correct answers

to questions 1 to 31
All (b)s are the correct answers for
questions
from 32 to 62.