Bussiness

BUINESS Connectivity
PTCLs business connectivity offers secure, reliable and integrated end to
end domestic and global connectivity solutions to cater for the demands of
corporate and enterprise users.

1. IP-Connect
2. Leased Plus
3. IPLC
4. DXX
5. Business DSL
6. Business VPN
7. DRS
8. 3G Connect
9. VSAT
IP-Connect
Bandwidth ranging from 64Kbps to 1Gbps
The IP Connect service is based on a highly secure private MPLS
network which is totally isolated from the internet to provide maximum
security measures for PTCL customers. It allows companies with locations
spread out in Pakistan to connect and transfer data in a private and secure
way over reliable robust network infrastructure. This solution is aimed for
those requiring high security comparable to that provided by Private
Leased Circuits. Corporate Customers can benefit from bandwidth ranging
from 64kbps to 1Gbps.

Benefits

Intranet VPN - The capability to interconnect all remotely located

sites into an Intranet
Any-to-any connectivity - The ability to create an efficient, fully
meshed network providing any-to-any communication among sites
Security - Enabled by establishing VPN connectivity over PTCL
dedicated MPLS network
Flexibility - Simplicity in redefining the customer network topology
Scalability - PTCLs MPLS network architecture easily adapts to
growth in complexity and volume in the customers network
Quality of Service - Support of different (4-level CoS) Guaranteed
Classes of Services depending on customer applications
requirements
Availability & Reliability - Supported by redundancy in PTCLs
MPLS network
Multiple Access Options

Leased Plus
Leased Plus is redundancy for high value links connected between PTCLs
corporate customers offices. Through this service, PTCL ensures the
connectivity between your business networks by different redundant
means.
A Heartbeat connectivity between your offices by using bundle connectivity
through a variety of multiple connectivity technologies.
Benefits
Dependable media for WAN connectivity

 Local, nationwide as well as global coverage

Reliability by means of multiple access technologies

IPLC
IPLC (International Private Leased Circuit)
An IPLC (International Private Leased Circuit) is a point-to-point private line
used by an organization to communicate between offices that are
geographically dispersed throughout the world. An IPLC can be used for
internet access, business data exchange, video conferencing and any other
form of communication.
Features and facilities
An IPLC is a dedicated connection service, which eliminates the
risk of an engaged line or misconnection
Charges are payable at a fixed monthly rate. Therefore the
customer does not have to be concerned about traffic volume or
the length of a call
The communication points are fixed at both ends, therefore the
private line cannot switch to public network
Benefits
Transfer: zero congestion from other network users. Since shared
networks are not used, IPLCs are considered a safe medium
Allows businesses to send and receive large volumes of data
simultaneously

 Compatibility with existing applications at no additional cost to

change equipment
Fixed monthly cost
Dedicated links
Redundancy options

DXX
DXX (DIGITAL CROSS CONNECT)
Bandwidth ranging from 64Kbps to 2Mbps
Telecommunication networks are the most important infrastructure element
of any business today. As the business increasingly depends on it, quality
of networks is gaining a strategic importance.
PTCL offers a flexible and reliable data services solution through a high
quality platform of Digital Leased Lines Network. PTCLs Digital Cross
Connect (DXX) network provides the most dependable media for WAN
connectivity with more than 1000 nodes countrywide.
DXX (Digital Cross Connect) is a network facility used by enterprises to
switch and multiplex low-speed voice and data signals onto high-speed
lines and vice versa.
Benefits
Flexible and reliable data service solutions

 Dependable media for WAN connectivity

Local , Nationwide as well as Global coverage
Reliability and high security

Business DSL
Bandwidth ranging from128Kbps to 2Mbps
Business DSL (broadband) gives your business guaranteed internet
access. Easily installed on existing phone lines. The dedicated higher
bandwidth also gives you faster downloading speed. By employing SHDSL
(Symmetrical High Speed Digital Subscriber Lines) technology, PTCL
broadband transforms ordinary copper telephone lines into highspeed
digital lines. Connection exhibits symmetric nature to upload as fast as you
download is well suited to content creators who need to deliver information
to their clients more than they download information faster to your
computer than it uploads information from your computer to the internet.
Unlike residential DSL, speed is guaranteed. With PTCL broadband your
business can communicate better and have faster access to the
information highway.
No dialup required. No more disconnection and busy signals. PTCL
business DSL is designed for business grade internet traffic offering the
highest levels of performance and minimal disruption of services.
PTCL offers free static IP with BDSL to Corporate Customers to run Public
Servers such as, Mail server, Web server etc., directly from private
network.
Benefits
Always ON , reliable connection
Guaranteed CIR
Faster and easy installation

 Easily scalable
Flexible packages
Cost-effective

Business VPN
PTCLs high speed DSL VPN offers a DSL based connection media for
establishing a virtual private network (VPN) between your offices. Instead
of using a dedicated, real-world connection such as leased line, a VPN
uses "virtual" connections routed through the secure private network to the
remote sites or employees.
DSL VPNs offers
Rapidly link enterprise offices, as well as small and home-office
and mobile workers
Customization of security and quality of service as needed for
specific applications
Reduced operational expenditure (OPEX) by outsourcing support
and facilities
Benefits
Always ON , always connected
Remote / Teleworker
Going global (across the road, across the town & nation wide)
Efficient , applications
Flexible, remote offices can be setup quickly and temporarily
deployed

 Cost-effective

DRS
DRS (DIGITAL RADIO SYSTEM)
PTCLs DRS transport solutions for private networks enables efficient, selfcontained networking, without relying on leased circuits or fiber and without
spending huge amounts on recurring operational costs.
Our microwave digital radio solutions support voice, video and high-speed
native Ethernet data for any size business, agency or organization. Our
solutions deliver the flexibility to meet current and future needs with
seamless, cost-effective upgrades as capacity demands increase.

Benefits
High-Speed transport for all types of TDM & Ethernet data
Scalable native Ethernet support
Ultra reliable for critical applications

3G Connect
PTCL provides a modern, reliable and wireless connectivity solution based
on state of the art CDMA EvDO Rev-A network. Its industry-leading
architecture provides greater system capacities and data rates (Peak U/L:
3.1 Mbps & Peak D/L: 1.8 Mbps), critical QoS (Quality of Service)
mechanisms and lower cost.
PTCL offers you wireless connectivity in those areas where you do not
have any option of wired or terrestrial network and back up connectivity
which keeps your office connected in case of any breakdown in the fixed

wire medium. Whether you want to connect your branch offices or vehicles
delivering your services door to door to your central location / database,
EvDO is the right choice.
Benefits
High speed
Easy to deploy (Plug & Play)
Wireless medium
Cost efficient VPN Solution
Improved system performance
Central control of all elements over the Internet
USB, Wi-Fi & FE interfaces available
Also used as secondary link (Medium) for redundancy/backup

VSAT
VSAT (SKYLINK)
PTCL introduces Skylink satellite communication service for Corporate
Customers. Being the largest, integrated telecommunications service
provider in Pakistan, We offer SKYLINK satellite communication services
for domestic and international communication applications.
PTCL is the most experienced operator in the satellite communication
domain and has extensive ground support, operations and implementation
infrastructure to serve a variety of satellite communication applications.

Features

 Leased line SCPC

connectivity

services for

domestic

&

international

(TDMA/DVB-S2) Enterprise applications

Other satellite connectivity solutions tailored for Corporate
Customers
Skylink services are based on advanced satellite technology
providing dedicated point-to-point and point-to-multipoint
connectivity
Skylink offers high-quality satellite solutions for bandwidth
requirements starting from 64Kbps (or lower) to 2Mbps (or higher)

Benefits

Reach
Local, nationwide as well as global coverage
On ground presence and experience
Rapid deployment
Uniform quality and service
Cost-effective

Business Communication
PTCLs communication product portfolio is tailored to help business
enterprises gain productivity advantages by offering a suite of powerful
convergence, presence-enabled applications and ...

1. Audio Conferencing
2. Personal Collaborator
3. Video Conferencing
4. EVO (3G Wireless Broadband)
5. Toll Free Number
6. Universal Access Number
Audio Conferencing
PTCLs audio conferencing is a state of the art enterprise level service
required by every business today.
PTCLs audio conferencing allows customers from multiple locations across
the world or nationwide to join a single conference and collaborate at the
same time.
Our audio conferencing is ideal for company meetings, project reviews,
sales or software training, presentations, interviews, press or investor
conferences and lectures.

This service is ideal for companies with offices in multiple locations

requiring regular interaction. Audio conferencing helps in saving time and
money by eliminating the need for travel.
Benefits
State-of-the-art service for organizations to collaborate with their
partners and clients
The service allows instant and unplanned conferences required for
critical business decisions
Saving time, money associated with travelling, hotel stay and other
related expenses

Personal Collaborator
PTCLs Personal Collaborator boosts productivity and improves
collaborative communications across national, international, and
organizational boundaries. Our conferencing service connects your national
and global workforce, colleagues, and clients immediately and can support
virtual meetings of up to 10 users.
Set up small, impromptu meetings without a reservation: With reservationless instant meeting, your employees keep the same dial-in number and
pin code so meetings can be started at a moment's notice.
Benefits
Time saving and cost effective
Regular International calling charges
Fast and smooth communication
Robust platform
Simplicity

 Ad-hoc and un-scheduled meeting set-up

Reduce travelling risk
Lesser over heads, focus meetings
Guaranteed privacy

Video Conferencing
In the present day, Corporate Customers including MNCs are
contemplating using video conferencing to stay connected either with each
other or with their headquarters or project offices locally/globally.
PTCL introduces world class video Conference (also known as a video
teleconference) for its corporate customers.
Our latest video technology is balanced with our qualified customer service
team making your video meetings as simple and as effective as holding an
in-person meeting.
PTCLs service integrates features and functions in a portable and a high
performance set-top unit for all small, medium, and large enterprises. Our
Service is designed specifically as a high quality, cost effective, reservationless solution. It gives you direct control of your day-to-day conferences
using the on-line meeting and allows you to schedule your conferences
online ahead of time or start ad-hoc meetings.
Let us take your company to the next level.
Benefits
Expert consultations
Meetings
Seminars
Employment interviews

 Workshop
Press conferences
Sermons
Presentations
Lectures
Product launch

EVO (3G Wireless Broadband)

Experience the evolution of the broadband revolution with PTCLs Evo - the
ultimate solution for high speed internet access on the move. Just plug and
play or work at home, in the office or anywhere in between. Theres no end
to your imagination nor to what you can do with Evo. Enjoy up-to 3.1Mbps
download and up-to 1.8Mbps upload.
Features
Superior 3G experience (EVDO-Rev-A)
Broadband Internet in your pocket
Unlimited downloads
EV-DO
Roaming
in
Karachi,
Lahore,
Gujranwala,
Islamabad/Rawalpindi, Murree, Muzaffarabad, Mirpur, Faisalabad,
Multan, Gujrat, Quetta, Hyderabad, Jhelum and Sialkot Nationwide Roaming through automatic switch over to 1 X in non
EVDO Coverage areas.
Average download speed from 500 kbps to 700 kbps and upload
300 kbps to 500 kbps

 Access rich media applications like live video streaming, web

casts, online games, download heavy attachments, access your
emails/ VPN from virtually everywhere and a host of other
applications
USB; RJ4S; Wi-Fi interfaces available
Plug & Play - Instant Connectivity
Static IP option available
Post & Pre-paid billing/ packages available

Toll Free Number

PTCLs Toll-Free services can extend your business reach, enhance
customer services and provide our corporate customers essential business
continuity solutions.
Our service can be a key differentiator for a contact center today by
understanding the options available. Power of advanced network-based
offerings can help any contact center in maximizing its effectiveness. With
multiple service options to choose from, you can create a toll-free service
plan specifically tailored to your company's needs.
PTCLs continuum of advanced features includes announcements, routing,
redirection and control. All can be designed as per your specifications. It is
easier than ever to create a dynamic call-handling infrastructure:
Route and manage toll free calls intelligently
Create custom announcements for your callers
Resolve call-handling problems quickly and effectively by load
balancing between your contact centers
Requires no special equipment - the technology in the PTCL
network does it all

Benefits
A convenient channel for customers to communicate
Easily accessible from anywhere in the country
Improved accessibility to the calling party
Cost-effective for your customers

Universal Access Number

Any organization or a group that has its branches at several different
locations, may that be corporate banks, MNCs, etc, has the biggest
concern to provide timely and more convenient services to the
clients/users. Some users may choose to connect incoming calls to
different places at different times e.g. during or after working hours, or
during weekends or holidays.
PTCLs Universal Access Number (UAN) service is specially designed to
cater for such diversified needs of organizations and groups. Through our
UAN service, the customer can subscribe and have different telephone
lines in different places. These lines can be accessed via single unique
Universal telephone number. The system will translate the UAN number to
a specified corresponding Public Switched Telephone Network (PSTN)
number according to the area of caller & calling time to connect call
accordingly.
If an enterprise subscribes to our UAN service, the customer in different
places will be able to contact the branch office of enterprise or the company
group nearest to him by simply dialing the universal number. For customers
who have various offices in different periods of time, they can easily specify
different routes for incoming calls which will greatly facilitate timely solution
for customers.
Benefits
UAN makes it easier for customers to remember you by dialing a
simple number

 A quick and easy access to make queries and complaints that

increases customer satisfaction
Consumers are increasingly aware of the benefits of doing
business by phone because it is time saving and both convenient
and cost-saving

Managed Services
PTCLs Managed Network Services is a comprehensive solution for those
corporate customers which are aimed at satisfying the essential needs of
telephony/voice, data and security needs.

1. Managed Services
2. NOC
3. Telepresence
Managed Services
PTCLs Managed Network Services is a comprehensive solution for those
corporate customers which are aimed at satisfying the essential needs of
telephony/voice, data and security needs.
PTCLs Managed Network Services is a comprehensive solution for the
corporate customer which is aimed at satisfying the essential needs of
customers telephony/voice, data and security needs. PTCL is the only
unified service provider in Pakistan, able to serve all the customer
segments including consumers, enterprises and carriers with a
comprehensive portfolio of products including fiber optic connectivity, IPMPLS, DXX, DSL and Wireless VPN over WLL and satellite etc.
PTCLs Managed Service allows you to simplify the process of design,
installation, and management of your network. In order to provide managed

WAN, our solution includes Network designing, hardware, software, support

and end-to-end network connectivity all delivered and managed by our
world-class technical team and partners. PTCLs Managed Services
provides the highest level of performance, reliability and stability through
comprehensive Service Level Agreements (SLA) along with remote
monitoring, management and reporting through the Network Operations
Centre (NOC) including 24x7 on-site support.
Benefits
Single Point of Contact
Guaranteed Uptime and QOS
Ethernet Handoff
Improved IS Performance
Optimal Network Reliability
24x7 Support
The bundled offer comprises of
Hardware
o POE Switches, Routers, Firewalls, VOIP Gateways and IP
Phones etc
Managed Services consultation & implementation (voice,
data, security)
o Configuration, Provisioning and Installation of Equipment
o Managed Voice, Managed Security including monitoring &
reporting
o After Sales Support including troubleshooting
Connectivity Services (VPN/Internet)

o DSL
o IP-MPLS
o DXX
o CDMA/ EVDO
o DRS Point to Point & Multipoint
o Satellite
o VSAT
o NG-SDH
PTCL Managed Services Protect your business by relying on our
technical knowledge and expertise.

NOC
Network Operations Center)
PTCL is a leading provider of telecom voice and data services within
Pakistan. As part of its continuing infrastructure developments, PTCL has
embarked upon a major investment program in the Network Operations
Center (NOC). The purpose of NOC is to control, monitor and manage the
entire PTCL network; to enhance and optimize network management
through a transparent and centralized platform and to create a highly
available, adaptable and fault resilient network that can meet market
demand and offer customer satisfaction. Through the NOC, PTCL has been
able to address those issues with a complete convergence of the entire
network on a single platform.
Benefits
Proactive identification and resolution faults of through Real-time
Network Monitoring & status visibility.

 Increase network availability through Enhanced Quality of Service

and centralized performance statistics and reporting mechanism.
Increased Accountability and Transparency through escalation
policies, work orders and maintenance of secure activity logs.

Telepresence
In a global economy, you need to be highly productive, respond to changes
faster, plan your strategy and deliver your products and services to market
before someone else beats you. To do so, you need to communicate and
collaborate more effectively - preferably without the delay and
inconvenience of travel. To efficiently use your limited time, eliminate
unnecessary travel and still stay connected, we suggest collaborative
technology using PTCLs Telepresence Solution.
PTCLs TelePresence is an innovative new technology that combines rich
audio with high-definition video to deliver a true in-person experience. It is
designed to bring you and your team closer to the people, places, and
events you need to build your business. The creation of a live, face-to-face
meeting experience empowers users to interact and collaborate like never
before.
The PTCL Telepresence service leverages a complete set of activities that
ensures efficient end-to-end life size meeting experience by providing fully
managed and scalable services over the network. PTCL allows customers
to come in and rent an immersive Telepresence studio on hourly basis,
without having to invest in the expensive technology. PTCL offers
Telepresence meeting studios and conferencing facilities for hire in Lahore,
Karachi, Islamabad, to Middle East, Europe, North America and to any
Cisco or other Telepresence suites around the world.
The solution uses Telepresence technology and employs codecs, cameras,
lighting arrays, microphones and speakers. For instance, a solution can
use endpoints, which consist of one or more 65-inch plasma-screen video
monitors and a special virtual conference table. The special conference
table can seat up to six people per location and incorporates your video
monitors to create a virtual table of up to 30 participants.

The TelePresence managed service includes a concierge service that takes

care of reservations, scheduling, customer support, monitoring, and
management, reporting and billing capabilities, making it easy for
customers to deploy and manage the TelePresence collaboration tool.
Benefits
Reduce travel cost
Global presence
Increased agility and business continuity
Enhance staff productivity
Faster decision making
Reduced investment risk
Frequent customer interaction
Time saving

Hosted Solutions

Get your e-business up and running quickly for competitive advantage. PTCL offers its
clients a combination of business acumen and technical expertise that your business
can never exhaust. With us, your infrastructure, applications and systems are
maintained by certified experts with experience to make your environment meet and
exceed the ...

1. Data Centers
2. Unified Communications
3. Web Hosting
Data Centers
The rise of Internet, Intranet and Web-based technologies has made the
data center more strategic than ever, improving productivity, enhancing
business processes, and accelerating change. Data centers are the
strategic focus of IT efforts to protect optimize and grow the business.
PTCLs Data Center offers strategies that enable your business to respond
to industry trends and prepare for the future which reduces the total cost of
ownership by introducing a new and innovative architecture.
PTCL Tier 3+ Data Centers helps you to virtualize system, storage, and
network resources to reduce the number of systems you need to manage,
while increasing asset utilization. Our Data Center solution allows
businesses to protect critical applications and confidential data, enhance
data center operational efficiencies, and rapidly create new secure
application environments to support new business processes.
PTCL Data Centers is an ideal choice for companies who want the flexibility
to relocate their Primary, DR and BCS sites and choose from variety of
services as their business demands.
The optimum data solutions.
Brief list of services
Secure Environment
Cost Savings

 Greater Resilience
No Down Time
Gigabit Connection to a Self Healing Network
Reduced Investment Risk
Disaster Recovery and Business Continuity
Support Services
Higher level of Visibility of all ICT Components
Flexible use of Network connection services
PTCL Data Center solution provides
Application Hosting
Infrastructure Hosting
o Caging
o Co-Location
On Demand Services
o DR Solution
o Backup Solution
o Storage on Demand
o Processing on Demand
Hosted Business Solution
o Email & Collaboration

o Unified Communications
o Video Conferencing
o SaaS (Software as a Service), CRMs, ERP

Unified Communications
With the advancement in telecommunications over the past decade, people
expect more than just simple point-to-point audio calls. Staff mobility is
increasing and with it the need to find more efficient and cost-effective ways
to stay in touch. Organizations that can successfully connect their people
and knowledge assets will gain a decisive advantage over their
competitors. The ability to collaborate any time, any where is now the key.
By combining sophisticated voice and data connectivity, PTCL delivers a
converged communications platform for all your business applications.
PTCLs unified communication service is a comprehensive solution for the
corporate customer and SMEs which is aimed at satisfying the essential
needs of customers telephony/voice, data and collaboration needs. Not
just limited to the standard voice communication solution, PTCL's vision is
of a true collaboration suite which empowers workers to truly start to work
as one cohesive group, and not as partially connected entities.
PTCLs hosted Unified Communication services give the users a richer
environment where they not only have audio but also video capabilities,
they are able to share files and work of documents together regardless of
their physical locations. PTCLs Unified Communications allow you to
streamline communications and integrate them more closely with your
business processes, ultimately connecting people to people instead of
device to device.
Benefits
Voice over IP
Emails, calendars and contacts

 Instant messaging
Personal repositories
Point-to-point video calls
Communities
Activities sharing
Web Hosting
List of Services
Click to call
Unified messaging
Presence
Audio Conferencing
Video Conferencing
Fax to Email
Voice Mail to inbox
Speech recognition

Web Hosting
PTCL provides high quality and reliable web hosting services on worlds
renowned Microsoft platform. Whether its a personal website, or an ecommerce portal weve got the perfect webhosting packages for our

consumer and corporate customers. All of our webhosting packages

include an ample amount of web storage space, data transfer and email
accounts.
PTCLs hosting solution provides customers with cost-effective, dedicated
site hosting. This high-performance webhosting solution provides the core,
managed services necessary to support hosting functions and applications.
By offering a wide range of featured packed plans, we help our customers
to use and understand technology to achieve success on the Internet. We
are continuously developing new, easy-to-use features and tools. PTCL
enables you to control every aspect of your hosting account. The Control
panel provides you with powerful and easy to use tools to help you manage
and control your site. Our plans support ASP, ASP.NET, Ajax extensions,
XML, MS SQL 2005, MS SQL 2008, MS Access, PHP, MySQL, multiple
domains, and shared SSL as standard.
All web packages include ample email addresses, the capability for mailing
lists, space to put up a web site, the ability to check your email either on the
web or by downloading into an email program such as Outlook Express.
More advanced features include the ability to create your own online store
or have interactive web pages that use databases to provide customized
information.
Benefits
Fully redundant infrastructure
Guaranteed privacy
A highly secure environment
Additional storage space
Tape backup
High availability
No down time
24x7 support staff

Business Security

i-Sentry
PTCL, a market leader in telecom network services presents IP video
monitoring solution to its subscribers on a large scale. It would allow
customers to easily deploy networked video monitoring in their offices,
stores or factories. Live or recorded video can be scrutinized on standard
PCs/Mobile from any where over the internet.
These days it has become imperative for shopping centers, public
transportation, banks, schools and other various offices to install video
surveillance.
PTCLs IP Video surveillance solution, provides virtually unlimited number
of video surveillance cameras which can be deployed any where in
Pakistan without any difficulty. i-Sentry is a cost-effective IP video
surveillance solution in both developed as well as in remote areas.
Benefits
All in one box solutions
Easy to install and use. Plug and play
Scalable to a virtually unlimited number of cameras
No maintenance
Cost effectiveness
Intrusion alerts
View on your cellular phone
Specialized to secure the most crucial areas

 No extensive cabling
Keep an eye from anywhere anytime
Record without a recorder (online managed recording
An Ideal Solution
Shopping store
Banks
Colleges & schools
Manufacturing plants
Large national/multinational companies
Traffic police, city monitoring authorities
Locations where rights of entry are restricted
Examination centers
Airports, railway stations etc.