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If you have used the persons name at the beginning of your letter, end your letter
with yours sincerely
Useful language
Stating the circumstance
I am writing
- to draw your attention to
- to complain about
- to express my concern about
- with regard to
Letters of complaint
I am writing to complain about ...
Page 1 of 7
I am writing with reference to the article you published (in last month's issue).
I have just read your article on ... and I feel I must ...
You raised some issues which I feel strongly about.
At the start of your article, you appear to claim that ...
I am afraid I totally disagree.
I am completely in agreement.
Writing tips
Page 2 of 7
Close your letter by mentioning the next time you will see or speak to them
Don't finish your letter with yours sincerely/ faithfully. Use an appropriate informal
phrase. For very close friends or relatives you can use 'With (all my) love', love,
'lots of love'. For friends use 'all the best'. People you don't know very well, use
'(with) best wishes'.
Useful language
Beginning
Thanks so much for your letter. It was really great to hear from you.
Ending
I think that's all my news for the moment. Do write and let me know what you've
been doing,,
Once again, thanks for much for...
Writing tips
Page 3 of 7
I was really excited when I got your invitation. Unfortunately,...... so I won't be able
to make it/ it doesn't look as if I'm going to make it.
Making a request
I saw wondering if you happened to know.....
Opening phrases
People (sometimes) claim that but I feel that ...
Making statements
It is clear that ...
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Listing arguments
Firstly/In the first place / To begin with,
Persuading
I would urge you to consider
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Evaluating
I was extremely impressed by
Making recommendations
I recommend that we ...
Summarising
All in all, I think that ...
Writing tips