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x Release Notes
Version: 9.1.1.1
Release Date: 04/08/2009
Document Revision: 1.0 on 04/08/2009
Introduction
Reporter 9.x is a total redesign of the Blue Coat Systems Reporter product.
These release notes apply to Reporter servers that are currently running or will
be running the Reporter 9.x release.
Before beginning the installation process, please review the following sections:
"System Compatibilities" on page 4Lists which versions of various thirdparty products are compatible with Reporter 9.x.
Support
Direct support questions regarding this release to:
http://www.bluecoat.com/support/contact.html
Component
Feature
9.1.1
Filtering
Management
Console
Performance
User Access
KI
= Known Issue
= Fixed
9.1.1
SR
KI
2-168246582
KI
KI
Description
"Log Sources" on page 8.
Any v7 reports
About Licensing
Reporter 9.x features three available licenses:
System Compatibilities
Reporter 9.x supports the following 3rd party systems and products.
Note:
Servers
General
Windows
XP
Linux
Browsers
Blue Coat recommends the following browsers for Reporter access:
Other browsers, such as Firefox 2.x and IE 7.x, will work, but Reporter users
might experience slower performance.
Recommended Limits
Do not exceed the following established limits in Reporter 9.x:
Limit
Recommended
Realms
10
Users
100
Roles
100
Groups
100
Databases
50
Log Sources
150
250
25
25
Scheduled Events
5000
Rows in Report
25000
Archived Reports
Concurrent Users
50
150
PDF exports
Dashboard/Overview Charts: 10
entries + an others entry for pie charts.
Summary Charts: 25 entries, plus an
others entry for pie charts.
FTP
On some Windows servers, the firewall might prohibit large FTP file transfers.
This causes FTP Log Sources to abort log processing and unload because of the
fatal error. Disabling the FTP firewall, or possibly increasing a restrictive custom
timeout, allows the Log Source to download the entire log file.
For more information, see the Microsoft Knowledge Base Article ID:
931130 "Error message when you use and FTP client to download a large
file from an FTP server: "Connection closed by remote host"
Double-byte Characters
Double-byte characters in access logs are currently not supported in Reporter 9.x.
Note:
New Features
Reporter 9.1.1 introduces the following new features:
Performance Increase
Reporter 9.x provides at least five times (5x) faster report generation over
previous versions (assuming adherence to recommended sizing guidelines).
relevant topics within the system. Furthermore, the Help System varies based on
user access. Users who access Reporter with administrative credentials receive the
entire Help System; users who access Reporter with role-based credentials see
only Help System topics related to report generation tasks and personal settings.
Known Issues
This section lists all issues that Blue Coat is aware of in Reporter 9.1.1.1.
Installation
The README file that displays as part of the installation process states that
Reporter 9.1 supports Internet Explorer 6 and 7 and Firefox 2 and 3. As stated in
"Browsers" on page 5, Blue Coat recommends IE6 and Firefox 3 for the best
performance.
Languages
Log Sources
For logs that are sent over FTP from the log server to the Reporter server,
processing halts after encountering a corrupt log_name.log.gz file. (B#115722)
Management Console
Some tool tip pop-ups, displayed when rolling the mouse over certain buttons
in the user interface, might not disappear. (B#110091)
Reports
If you attempt to edit a graph (Graph Options) and select to graph more than
one column, only the first column that is graphed exports to PDF. All of the
other columns displayed in graph in the browser do not display in the PDF.
(B#113740)
Web Server
When database creation wizard does not function when the log source
directory contains UTF-8 Encoded characters. (B#104705)
Documentation Errata
The following documentation issues could not be fixed before production cutoff.
Administrators Guide
None at this time.
10