Академический Документы
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VidyoDesktop
for Windows, Mac OS, and Linux
Important: Please review the list of known issues and limitations before installing.
2014 Vidyo, Inc. all rights reserved. Vidyos technology is covered by one or more issued or pending United States patents, as more fully
detailed on the Patent Notice page of Vidyo's website http://www.vidyo.com/about/patent-notices/, as well as issued and pending international patents. The VIDYO logotype is a registered trademark of Vidyo, Inc. in the United States and certain other countries, and is a trademark
of Vidyo, Inc. throughout the world. VIDYO and the Vidyo family of marks are trademarks of Vidyo, Inc. in the United States and throughout the
world.
Doc. Rev A
August, 2014
An improved HTML Control Meeting page (also available with VidyoPortal version 3.1).
Ability to display a customer-configured banner upon login.
DSCP tagging for signaling enhancements (in Windows environments only).
For more information about these three features, refer to the VidyoConferencing Administrator
Guide, version 3.2 or later.
Welcome to VidyoDesktop for Windows, Mac OS, and Linux Version 3.3 (27)
Page 2
Doc. Rev A
August, 2014
Compatibility
To determine which version of the VidyoPortal your VidyoDesktop is compatible with, click Compatibility
Matrix, log in to your account on the Vidyo Support Center, and refer to the Software Compatibility Matrix.
The following table defines the compatibility between VidyoDesktop version 3.3 and OS platforms.
VidyoDesktop
Compatible Platforms
3.3
Windows:
Windows XP 32-bit version
Windows 7 32-bit and 64-bit versions
Windows 8 32-bit and 64-bit versions
Windows 8.1 32-bit and 64-bit versions
Mac OS:
Mac OS 10.6 10.9.5
Linux:
Ubuntu 12.04, 13.10. 14.04
Redhat Linux 6.5, 7.0
OpenSUSE 12.3, 13.1
Fedora 19, 20
Debian 7
Scientific Linux 6.4, 6.5
Compatibility
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Doc. Rev A
August, 2014
Resolved Issues
The following table lists the issues resolved in VidyoDesktop version 3.3 (27) since VidyoDesktop version
3.0.4.
ID Number
Component
Issue
Resolution
VD-7567
VD-7155
VD-7151
The using proxy alarm no longer appears when there is high CPU usage,
and VidyoDesktop no longer crashes.
VD-7086
VidyoDesktop
Languages
VD-1197
VidyoDesktop General
VD-6140
VD-6326
VD-6303
VD-5261
VD-5101
VD-5098
VD-5085
VD-5083
VD-4715
Resolved Issues
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Doc. Rev A
ID Number
August, 2014
Component
Issue
Resolution
VD-5264
VD-4534
VD-7097
VD-7072
When conferencing or joining a conference on various Mac versions, VidyoDesktop no longer crashes.
VD-5099
VD-4584
VD-2981
VD-4705
VD-4699
VD-4235
VidyoDesktop
Windows
VD-3016
VidyoDesktop
Macintosh
VidyoDesktop
Linux
VD-7249
VD-7247
VD-7013
Resolved Issues
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Doc. Rev A
ID Number
August, 2014
Component
VD-6329
VD-6323
VD-6316
VD-6287
VD-5333
VD-4312
Resolved Issues
Issue
Resolution
When running Ubuntu 12.10, VidyoDesktop did not transmit video and/or
crashed.
When a user clicked a guest link, the
VidyoPortal offered to install the incorrect VidyoDesktop client.
When conferencing on VidyoDesktop,
the self-view screen appeared blue.
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Doc. Rev B
August, 2014
Component
Issue
Suggested Workaround
VidyoDesktop
Languages
When viewing the UI in languages other than English, you
may see that some text is not translated, some text is
garbled, some labels overlap or are truncated, and/or
some text is incorrectly translated.
VidyoDesktop
General
VD-7692
VD-7561
VD-7555
VD-7552
VD-7068
VD-6317
VD-6314
VD-6295
VD-6293
VD-6280
VD-5992
VD-5933
VD-5927
VD-5921
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Doc. Rev B
ID Number
August, 2014
Component
VD-5782
VD-5115
VD-5094
VD-5090
VD-5084
VD-5081
VD-5078
VD-4806
VD-4805
VD-4793
VD-4788
VD-4769
VD-4748
VD-4746
VD-4703
VD-4692
VD-4687
VD-4673
VD-4592
VD-4590
Issue
Suggested Workaround
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Doc. Rev B
ID Number
August, 2014
Component
VD-4512
Issue
When VidyoDesktop comes to the foreground, is clicked
on, or disconnects from a call, the Contacts list is not refreshed.
When running VidyoDesktop, some users have observed a
spike in CPU resource usage after starting meetings.
When sizing the In Conference window smaller than the
floating toolbar, Control Meeting and DTMF Keypad buttons are obscured.
VD-4437
VD-4401
VD-4395
Suggested Workaround
The original name of Calisto P800 Series changes to Calisto 800 Series.
The original name of Plantronics C435-M changes to
Plantronics C435.
When launching VidyoDesktop, the Starting Up dialog
box appears for 90 seconds before showing the Login
screen.
When AGC is turned on, mic level adjustments are permitted on Windows and Mac.
When a P2P call is answered, the Call to and Call from
messages do not appear.
When setting the UDP port rang, the Upper Boundary is
lower than the Lower Boundary.
When a share is undocked, sharing a new share causes
the old share to become docked.
VD-4393
VD-4062
VD-3739
VD-3598
VD-3578
VD-3162
VidyoDesktop
Windows
VD-7077
VD-6415
VD-6302
VD-6276
VD-4815
VD-4813
VD-4090
VD-3675
VD-2632
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Doc. Rev B
ID Number
August, 2014
Component
Issue
Suggested Workaround
VidyoDesktop
Windowsbased Tablets
VD-7908
VD-7907
VD-7906
VD-7905
VD-7904
VD-7903
VD-7902
VD-7901
VD-7900
VD-7899
VD-7898
VD-7897
VD-7896
VD-7895
VidyoDesktop
Macintosh
VD-7570
VD-7556
VD-7240
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Doc. Rev B
ID Number
August, 2014
Component
VD-7150
VD-7098
VD-6721
VD-6320
VD-6284
VD-5484
VD-5108
VD-5103
Issue
When using Ctrl/Cmd+L from the Configuration and Status screen while in a conference to show logs, the Logs
window appears, however, check boxes cannot be selected and the data cannot be scrolled.
When using a MacBook Pro running OSX 10.9.3, VidyoDesktop crashes have been observed.
When on the log window for any Mac OS, the column
headings do not appear.
When resizing the VidyoDesktop window, the Mac locked
and rebooted.
When not in IPC calling format, clicking on the Call button
starts a conference.
When conferencing with a Thunderbolt display connectth
ed, if a 4 user joins the call, the resolution drops from
720P30 to 640X360.
When changing the client language to Swedish, an extra
menu called UVDAPPMENU appears with menu items
that should be on the Configurations menu.
When switching the WiFi network to a different network,
VidyoDesktop crashes have been observed.
VD-5102
When conferencing on a dual display Mac, the Video Conference Panel will appear on the primary display but the
Toolbar appears momentarily on the secondary display
before finally reappearing on the primary.
VD-5095
VD-5091
VD-4817
VD-4814
VD-4302
VD-3920
Suggested Workaround
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Doc. Rev B
ID Number
August, 2014
Component
Issue
Suggested Workaround
VidyoDesktop
Linux
VD-7623
VD-7248
VD-7064
VD-6406
VD-6313
VD-5495
VD-5340
VD-4751
VD-4674
VD-4595
VD-4570
VD-4561
VD-4443
VD-4359
VD-4353
VD-4353
VD-4211
VD-3624
VD- 2793
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