OCSE State Systems Symposium

March 18-20, 2008

Fairmont Hotel
5:30-7:00 pm
8:00-8:30 am
8:30-10:00
10:00-11:30
11:30-1:00
1:00-2:30
2:45-4:15

8:30-10:00
10:00-11:30
11:30-1:00
1:00-2:30

2:45-4:15

Monday, March 17, 2008

Registration in Ballroom I Foyer
Tuesday, March 18, 2008
Breakfast- on your own
Registration- Ballroom I Foyer
Plenary session : The time has come - Replacing or Enhancing your Legacy CSE system
Replacing Legacy System Track
Enhancing Legacy System Track
Policy And Process Considerations In Advance Planning Documents (APDs):
Systems Planning
Practical Solutions and Tips For Building An
Acceptable APD Update The First Time
Lunch on your own
Lunch on your own
Requests For Information (RFIs): A First Procurements, Contracts, And Competition Know
Step In Planning Your Next System?
The Rules To Use So You Dont Lose
Laying The Foundation To Federal Funding The Electronic APD OCSEs Ongoing Effort To
Of Your Next Project: Feasibility Studies Streamline The Federal Advance Planning
And Analysis Of Alternatives
Document (APD) and Contracts Approval Process
Wednesday, March 19, 2008
Plenary Session: State Systems Roundtable New automation initiatives
Plenary Session: Federal Systems And You: Our PAID Initiatives In 2008
Lunch- On your own
Replacing Legacy System Track
Enhancing Legacy System Track
Implementation Advance Planning
Interstate Communications working for you
Documents (IAPD), Annual APD Updates,
And The Revenue Stream Model For
Reporting Cost-Benefit Analysis (CBA)
Independent Verification And Validation
Individuality Is Obsolete Building and
(IV&V) What It Is, What It Aint, And Why Implementing The New Data Stand

OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel
8:30-10:00
10:15-11:30
11:30-12:00

Thursday, March 20, 2008

Breakfast on your own
The Employer As A Major Customer In Child Support
Systems Policy issues
Enforcement
Child Support And The Enterprise: Cost
Web-based initiatives
Allocation In Enterprise Architecture
Projects
Wrap up

OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel

Replacing Legacy CSE

Systems Track
This Track is intended to help those State staffs looking at replacing their current automated child support enforcement systems. States
will deal with various software development methodologies in acquiring new systems. No one option is best, no one shoe fits all.
Thorough, comprehensive planning can provide a foundation for success in your State; not only in defining the best potential solution
from all the options, but also in how best to acquire that system. That success will also include securing necessary Federal funding, a
process that has specific steps to be completed. So, whether you choose in-house or vendor development, maybe a combination of both,
or participation in a broader enterprise-based, departmental approach, this track will try and lay out the options available and steps to
take, providing answers to some of your questions, and the resources to help get you started.

Plenary
Session:

The Time Has Come : Replacing or Enhancing Your Legacy CSE System

Schedule:

Tuesday a.m.

Workshop
Coordinator:
Speakers:

Robin Rushton, Director, Division of State and Tribal Systems, Rrushton@acf.hhs.gov

TBD

Description:

Welcome, introductions and an overview of the sessions to be covered at this symposium. This Plenary session will examine the steps
to take if your computer system is past its prime, its useful life. Providing a general overview of the steps States and Territories need
to take when considering replacing or substantially enhancing their legacy CSE system, our speaker will discuss the various technical
assistance and training materials currently available, initiatives being developed and implemented to new systems, and introduce
specific OCSE staff assigned to assist States.

OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel
Session:

Policy And Process Considerations In Systems Planning Whether Part Of An Enterprise

Architecture Project, Or Just Replacing Your Own System, This Is What You Need To Know

Schedule:
Workshop
Coordinator
:
Speakers:

Tuesday a.m.

Description:

As our human services systems mature to the point of obsolescence, States are looking to replace their aging legacy child support
systems with more modern platforms, including as part of an enterprise architecture model, to achieve new levels of return on
investment, enhanced data sharing, and improved service delivery to clients. This session will examine the obstacles and opportunities
States face in planning new automated systems, including enterprise solutions. From garnering stakeholder buy-in and executive
support, through defining project scope, to the weighty issues of securing Federal funding and cost allocation, the speakers will touch on
and examine these and many other policy and process considerations in planning your next project.

Session:
Schedule:
Workshop
Coordinator:
Speakers:
Description:

James E. Hicks, IT Specialist, Division of State and Tribal Systems, OCSE JEHicks@acf.hhs.gov
TBD

Requests For Information (RFIs): A First Step In Planning Your Next System?
[Feasibility Studies Part I]
Tuesday p.m.
Sha-ron Johnson, IT Specialist, Division of State and Tribal Systems, OCSE Sha-ron.Johnson@acf.hhs.gov
Invited- Daise Blue (NC), Jason Johnson( TN), Jean Truyter ( MT)
All too often, our staffs that planned and helped acquire our current child support systems some fifteen or twenty (or more) years ago
are no longer with the Department. Your agencys corporate knowledge may now be severely limited as to what types of systems and
automation solutions are available today, and how Federal procurement policy and system acquisition requirements have changed
over the years. Could a Request for Proposal (RFI) help you investigate the possibilities. This session will look in detail at three such
RFIs: for systems planning, how they were constructed, their scopes of work, what they sought from the vendor community, the
support the Federal Office was able to provide, and of course, the outcomes. This session will also examine how these RFIs
supported development of the subsequent, foundational Feasibility Studies and Analyses of Alternatives work that are the
underpinning of any States acquisition of a new or replacement Child Support Enforcement System (CSES).

OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel
Session:
Schedule:
Workshop
Coordinator:
Speakers:
Description:

Session:

Schedule:
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Laying The Foundation To Federal Funding Of Your Next Project: Feasibility Studies And
Analysis Of Alternatives. [Feasibility Studies Part II]
Tuesday p.m.
Joseph Bodmer, PMP, Senior IT Specialist, Division of State and Tribal Systems, OCSE
Joseph.Bodmer@acf.hhs.gov

The foundation to the Federal Office of Child Support Enforcements funding of a States new system development or replacement
project is the execution of a thorough Feasibility Study, one that successfully meets the five criteria for approval: accuracy,
measurability, repeatability, consistency, and reasonableness. From describing why there is such a Federal emphasis on detailed
planning, to defining how Feasibility Studies, including their Analyses of Alternatives, are composed, to envisioning, creating, and
documenting the Functional Cost-Benefit Analysis Models used in Feasibility Studies, to the intricacies and logical progressions in
documenting all the evaluations and scoring involved. This session will help explain why these strategic studies are so critical to
garnering Federal funding in your next project and how you can build a winning plan the first time through.

State Systems Roundtable New automation initiatives

Wednesday a.m.- Plenary
Joanne Benson, IT Specialist, Division of State and Tribal Systems, OCSE Joanne.Benson@acf.hhs.gov
All States and Territories
The intent of this session is to go around the room and have all State and Territorial participants give the top 3 automation initiatives
that they are planning for the next year(s) that will impact collection of current support or reduction of arrearages. Heres your
chance.

OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel
Plenary
Session:
Schedule:
Workshop
Coordinator:
Speakers:
Description:

Session:
Schedule:
Workshop
Coordinator:
Speakers:
Description:

Federal Systems And You: Our PAID Initiatives In 2008

Wednesday a.m. Plenary
Linda Deimeke, Director, Division of Federal Systems, OCSE Linda.Deimeke@acf.hhs.gov
TBD
This Plenary Session will focus on a primary goal of OCSEs PAID initiative which is to help States increase
collections and reduce arrearages. Ths session will focus on small technical changes that you can make to your
CSE system that will enable you to increase collections and reduce arrears by maximizing the use of FPLS
locate sources and services including automating SVES data received from SSA and making minor changes on
Federal offset, MSFIDM and passport denial cases.

Implementation Advance Planning Documents (IAPD), Annual APD Updates, And The
Revenue Stream Model For Reporting Cost-Benefit Analysis (CBA)
Wednesday p.m.
Jean Cost, Systems Analyst, Division of State and Tribal Systems, OCSE Jean.cost@acf.hhs.gov
TBD
So youve finished that Feasibility Study, and gotten the Feds approval of it. Youve been building the Implementation Advance
Planning Document (IAPD), using a lot of the information from the Feasibility Study to create the six sections of the IAPD, so what
could possibly go wrong? Not much, but did you know theres an insurance policy against a lot of the rework that often accompanies
IAPD submissions? This session will explain how an IAPD is constructed, detail the differences between this initial project funding
document and future Annual APD Updates to it, and give you an in-depth explanation of how to create a Cost-Benefit Analysis for the
IAPD using the Revenue Stream Model.

OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel
Session:
Schedule:
Workshop
Coordinator:
Speakers:
Description:

Schedule:
Session:
Workshop
Coordinator:
Speakers:
Description:

Independent Verification And Validation (IV&V) What It Is, What It Aint, And Why
Wednesday a.m.
David Tabler, Systems Analyst, Division of State and Tribal Systems, OCSE Dtabler@acf.hhs.gov
TBD
Considering a new systems acquisition effort? Well this session may be for you. Few things actually cause State staffs, including
program directors, more consternation than learning that they now must acquire Independent Verification and Validation (IV&V)
services on their systems project. Today, four States have IV&V services on their new systems development efforts, and all States
acquiring new systems are subject to this standard monitoring and oversight activity. This session will examine what IV&V is and is
not, how it differs from quality assurance (QA), how you can procure these services, and how the Federal OCSE determines IV&Vs
scope, frequency of review, and for how long these services will be needed on your project.

Systems
WednesdayPolicy
p.m. issues
Joe Bodmer, PMP, Senior IT Specialist, Division of State and Tribal Systems, OCSE Jbodmer@acf.hhs.gov
TBD
This session will provide both an overview of state systems policy issues described in OCSEs update of its major IT policy guidance,
Action Transmittal (AT) 90-11, now cited as AT-06-03, as well as present some detailed discussion of certain of the policy positions in
AT-06-03 through the use of case studies and practical scenarios.

OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel
Session:
Schedule:
Workshop
Coordinator:
Speakers:
Description:

Session:

Child Support And The Enterprise: Cost Allocation In Enterprise Architecture Projects
Thursday a.m.
Mike Rifkin Division of State and Tribal Systems, OCSE Mrifkin@acf.hhs.gov
TBD
So youve finished that Feasibility Study, and gotten the Feds in Medicaid, Food Stamps, Child Welfare and Child Support to approve
it. Now you have to craft an Implementation Advance Planning Document (IAPD) that includes a cost allocated budget. But you have
a lot of questions to answer first, like:

How do you handle the fact that Child Support will be the first system? It doesnt seem fair to have Child Support pay for it all
up front, does it?

Which costs are direct billable to a single program versus costs that must be shared and thus allocated?

How do you create an allocation algorithm?

What happens when other State and Federally-funded programs want to join the Enterprise Project later on?

How do I allocate costs to really small programs that cant afford it?
This session will look at these and a growing list of issues that Federal entitlement programs like Child Support, Food Stamps,
Medicaid and Child Welfare have been grappling with for the last few years. Hear the problems the Feds have answered as consensus
solutions, and the remaining issues that theyve decided can only be resolved on a case-by-case basis.

Wrap Up

//

Schedule:
Workshop
Coordinator
:
Speakers:

Thursday a.m.

Description:

Development of action items. What ideas do you plan to take back to your State? What do you need from Federal staff, (either Central
or Regional office). Suggestions for future Affinity teleconferences (i.e. FIDM, Licensing,) What topics would you like us to provide a
PAID Update on? PAID in Full topics? In-depth guidance.

IT Specialist, Division of State and Tribal Systems, OCSE- Rrushton@acf.hhs.gov

Audience

OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel

Modernization Track (Enhancing Your Legacy Systems)

Not looking to replace your system? The Modernization Track will help State staffs seeking instead to upgrade or enhance aspects of
their current automated child support enforcement systems. This session will explain what different tacks States are taking in enhancing
or otherwise incrementally updating their automated systems. Today there are numerous approaches being taken by States in acquiring
new technologies to improve existing systems, whether acquiring and customizing a Commercial-Off-The-Shelf (COTS) product to meet
a data warehouse need, or maybe transferring in and enhancing another States distribution module to provide a more effective
accounting solution, the options and opportunities are plentiful. This track will share the experiences of States that have grappled with,
and won, the battle of augmenting existing systems, including dealing with the issues involved in Federal funding approval and oversight.

Plenary
Session:

The Time Has Come : Replacing or Enhancing Your Legacy CSE System

Schedule:

Tuesday a.m.

Workshop
Coordinator:
Speakers:

Robin Rushton, Director, Division of State and Tribal Systems, Rrushton@acf.hhs.gov

TBD

Description:

Welcome, introductions and an overview of the sessions to be covered at this symposium. This Plenary session will examine the steps
to take if your computer system is past its prime, its useful life. Providing a general overview of the steps States and Territories need
to take when considering replacing or substantially enhancing their legacy CSE system, our speaker will discuss the various technical
assistance and training materials currently available, initiatives being developed and implemented to new systems, and introduce
specific OCSE staff assigned to assist States.

OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel
Session:
Schedule:
Workshop
Coordinator:

Overview
of Federal submission requirements for Advance Planning Documents (APDs):
Tuesday a.m.
Practical Solutions and Tips For Building An Acceptable APD Update The First Time
Mike Rifkin, IT Specialist, Division of State and Tribal Systems, OCSE Mrifkin@acf.hhs.gov

Speakers:

TBD

Description:

This session will cover the information necessary for an Annual APD Update and when an As-Needed APDU is required and how the
submission information differs. When is your next Annual APD due? Why does OCSE need actuals expenditures data from the
previous year in the APD Update? This session will address these and many other more information requirements, including:

What information and data is needed by the Federal staff to process your FFP request.

Why that information is needed.

What you can do to expedite the approval of your APD.

What happens when you dont submit complete information in a timely manner.

And a step-through, with examples, of many of the reasons that APD Updates are not approved.

Session:
Schedule:
Workshop
Coordinator:
Speakers:
Description:

Procurements, Contracts, And Competition Know The Rules To Use So You Dont Lose
Tuesday p.m.
Walt Zeitschel, Systems Analyst, Division of State and Tribal Systems, OCSE Wzeitschel@acf.hhs.gov
TBD
Attendees to this session will share in a wide-ranging procurement and acquisitions discussion. Some the topics in this session
include:

The dollar thresholds that determine when you will need to submit your procurement to OCSE for prior Federal approval.

Federal procurement rules and regulations that govern sole source and single source justifications.

Cost reasonableness analyses and when they are needed.

Master contracts and how you can take advantage of them to expedite Federal approval.

Federal regulatory requirements for full and open competition, and why this is so critical to securing Federal funding.

When you obtain your IT services from a different agency what needs to be submitted and to whom?
This session will also step-through examples and samples of various acquisition vehicles, including Requests For Proposal (RFP).
Invitations To Bid (ITB), Requests For Quote (RFQ), etc., and present some of the more critical clauses that affect Federal approval.

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OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel
Session:
Schedule:
Workshop
Coordinator:
Speakers:
Description:

Schedule:
Session:

Workshop
Coordinator:

The Electronic APD OCSEs Ongoing Effort To Streamline The Federal Advance Planning
Document (APD) and Contracts Approval Process
Tuesday p.m.
Stan Slominski, Systems Analyst, Division of State and Tribal Systems, OCSE Sslominski@acf.hhs.gov
Joseph Bodmer, PMP, Senior IT Specialist, Division of State and Tribal Systems, OCSE
Walter Zeitschel, Systems Analyst, Division of State and Tribal Systems, OCSE
The Presidents Management Initiative looks at e-government as a vital cog in making the Federal workforce more effective and
responsive. In keeping with the administrations goals, OCSE has undertaken to move the APD and procurements approval processes
to electronic formats, potentially saving tens of thousands of State and contractor staff hours every year, and streamlining the time and
effectiveness of Federal reviews and funding approval decisions. Hear where the design is today, what the schedule for delivery of a
prototype is, and when you might be able to pilot test the design with your next APD Update.

Wednesday
a.m.-Roundtable
Plenary
State
Systems
New automation initiatives
Joanne Benson, IT Specialist, Division of State and Tribal Systems, OCSE Joanne.Benson@acf.hhs.gov

Speakers:

All States and Territories

Description:

The intent of this session is to go around the room and have all State and Territorial participants give the top 3 automation initiatives
that they are planning for the next year(s) that will impact collection of current support or reduction of arrearages. Heres your
chance.

11

OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel
Plenary
Session:
Schedule:
Workshop
Coordinator:
Speakers:
Description:

Session:
Schedule:
Workshop
Coordinator:
Speakers:
Description:

Federal Systems And You: Our PAID Initiatives In 2008

Wednesday a.m. Plenary
Linda Deimeke, Director, Division of Federal Systems, OCSE Linda.Deimeke@acf.hhs.gov
TBD
This Plenary Session will focus on a primary goal of OCSEs PAID initiative which is to help States increase
collections and reduce arrearages. Ths session will focus on small technical changes that you can make to your
CSE system that will enable you to increase collections and reduce arrears by maximizing the use of FPLS
locate sources and services including automating SVES data received from SSA and making minor changes on
Federal offset, MSFIDM and passport denial cases.

Interstate Communications working for you

Wednesday p.m.
Helen Smith, Associate Deputy Commissioner for Automation, OCSE Helen.Smith@acf.hhs.gov
TBD (QUICK Team members?)
Several initiatives focus on improving electronic interstate communications. These successful State partnerships
include QUICK (Query Interstate Cases for Kids), improving CSENet (the Child Support Enforcement
Network), ICR (the Interstate Case Reconciliation project), and the Unidentified Interstate Cases project. This
session will discuss these initiatives with insight from both State and federal partners, and offer suggestions on
possibilities to converge activities on multiple initiatives to promote a continuum for interstate communications.

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OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel
Session:
Schedule:
Workshop
Coordinator:
Speakers:
Description:

Individuality Is Obsolete Building and Implementing The New Data Standards

Wednesday p.m.
Richard Ordowich, Management Analyst, Division of Federal Systems, OCSE Richard.Ordowich@acf.hhs.gov
TBD
Why should you care about data standards? During this session we'll discuss the importance of data standards
to State system development. We'll look both at the consequences of inconsistent data and the problems it
causes as well as the benefits of data standards to case management, application development and
administration. (The basics of data standards and how to apply data standards to forms and electronic
documents. The data standards registry as a reference for metadata. ) Then we'll examine some tools available
to get started, such as Data Standards Registry, and examples of successful application of data standards
(QUICK, courts).

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OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel
Session:

Schedule:
Workshop
Coordinator:
Speakers:
Description:

Session:
Schedule:
Workshop
Coordinator:
Speakers:
Description:

The Employer As A Major Customer In Child Support Enforcement

Wednesday a.m.
Sherri Grigsby, Management Analyst, Division of Federal Systems, OCSE Sheri.Grigsby@acf.hhs.gov
Bill Stuart, Division of Federal Systems, OCSE; Lynnetta Thompson, Management Analyst, Division of
Federal Systems, OCSE, Nancy Benner, Management Analyst, Division of Federal Systems, OCSE
This session will cover issues such as
EFT/EDI: setting up a web-based payment service for small-to-medium-size employers; programming for FIDM application
identifiers and the DP identifier; working with your bank to send/receive international payments; developing a workaround to handle a second payment-in-a-month from DFAS; working with developers of payroll/accounting software; is the
new TR3 for the CTX 820 useful to you?
The portal: programming to send income withholding orders (e-IWO) electronically to employers and receive their
responses; down the road: sending the NMSN to employers via the portal
FEINS: Identifying employers by FEINs and how to handle multiple FEINs
Web site: Establishing an employer section on your states web site where employers may submit new hire reports, report
terminations, and respond to income-withholding orders and respond to the NMSN

Web-based initiatives
Thursday a.m.
Greg Jordan, IT Specialist, Division of State and Tribal Systems, OCSE Gjordan@acf.hhs.gov
TBD
This session will look at web-based Customer Service Websites, Employer Outreach websites, QUICK interfaces,

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OCSE State Systems Symposium

March 18-20, 2008
Fairmont Hotel
Session:

Wrap Up

//

Schedule:
Workshop
Coordinator
:
Speakers:

Thursday a.m.

Description:

Development of action items. What ideas do you plan to take back to your State? What do you need from Federal staff, (either Central
or Regional office). Suggestions for future Affinity teleconferences (i.e. FIDM, Licensing,) What topics would you like us to provide a
PAID Update on? PAID in Full topics? In-depth guidance.

IT Specialist, Division of State and Tribal Systems, OCSE- Rrushton@acf.hhs.gov

Audience

Homework Help
https://www.homeworkping.com/

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