You are on page 1of 25

Womens Initiatives at Uber

Deborah Nga, Community Engagement Southeast Asia, dnga@uber.com

OUR STORY
Uber History

Over 328 CITIES


58 COUNTRIES

Everyones Private Driver

REQUEST

RIDE

RATE

Tap to select location

Sit back and relax, tell your


driver your destination

Help us maintain a quality service


by rating your experience

Who are the Transportation Providers?

UBER QUALIFIED

RIDER RATED

LICENSED & INSURED

Uber only partners with


drivers who have a keen
eye for customer service
and a passion for the
trade.

Tell us what you think.


Your feedback helps us
work with drivers to
constantly improve the
Uber experience.

From insurance to
background checks, every
driver meets or beats
local regulations.

Driver Application Process

Uber partners exclusively with drivers working with licensed car rental/
transportation companies.

Every driver is required to clear background checks, go through inperson training, and possess valid documentation in order to qualify.

Insurance

Every driver partner is required to have commercial insurance.

This means, from pickup to drop off, every Uber ride is fully insured.

Features

Why is Uber a strong


partner for women?

PARTNER DRIVERS
FLEXIBILITY : Fit the job around your life

Decide when and where you want to drive.

I drive when I want to, around my kids


schedules and my business. I was tired of
working overnights at Walmart.
Now I can earn money to build my business
doing something that I love, and that makes a
difference to the community as well!
-

Lisa, Tampa Bay, Florida

SAFETY : Nobodys a stranger

Drivers know their riders. There are no


anonymous pickups or street hails.

Drivers rate riders after each trip so Uber


can remove problematic riders from the
system.

Drivers can get real-time help from a


member of the Uber team inside the Uber
app.

EARNINGS EQUALITY : No gender wage gap

Women and men earn the same fares in each city.

The process to become a driver-partner is the same regardless of gender.

Rides are allocated based on proximity to passenger.

What I love about Uber is that you get out of it what you put in. There is no economic
inequality and no favoritism. Im in control and its so cool!
- Jessica, San Diego

RIDERS
Nobody's a Stranger
Complete driver and vehicle information appears in the app so you always know who's
coming to pick you up. The average estimated time of arrival in Singapore is less than
5 minutes

Driver details: Your driver's name, photo, contact number - Contact driver via text or
call with any requests, questions, or special instructions

Vehicle details: Vehicle license no., vehicle model

Rating: Drivers aggregated rating

Accountability: Eliminate discrimination and lack of accountability persistent in other


transportation options

During Your Ride


Share your ETA
Uber gives you the ability share critical trip
information with friends and family to keep track of
your ride and safe arrival.
Real-time GPS tracking
Driver & vehicle information
Insurance
Every Uber ride is fully insured.
Cashless Payments
All rides are completely cashless and payments are
made securely via credit card/ debit card
All rides and payments are 100% traceable

After Your Ride


Anonymous & Actionable Feedback
Mandatory to rate your experience after every ride to help
us manage the standard and quality of service.

Emailed Receipt
Sent immediately after your ride providing complete trip
information (incl. driver name & photo, route, fare
breakdown).

24x7 Support
We have teams on-call to provide 24x7 customer support in
country and in-region.

How is Uber Changing Cities?

Reducing reliance on
private cars

Complementing public transport systems

Encouraging ridesharing

Building the foundation


for
Smart Cities

Providing data for urban planners

Bolstering trust on online transactions and cashless

Fostering Inclusion

payments

Creating economic opportunities for drivers

Expanding transport options for riders

Partnerships for Women

GLOBAL TEAM FOR WOMEN

INDIA
50,000 jobs to women throughout India

iCare is a professional driver training program for men and women

iCare conducts outreach to women drivers and provides specialised training to help
women learn how to drive and become commercially-licensed professional drivers

Uber connects women graduates with its partners looking to grow their businesses

Ministry of Social Justice and Empowerments National Skills Misson

The Mission focuses on skill development and vocational training to bring confidence
among the unemployed youth in India.

Our program includes driving courses for women starting with New Delhi. The program
seeks to achieve an empowered class of women entrepreneurs and take a step towards
women safety by creating a competent pool of women drivers in India.

Source: http://newsroom.uber.com/india/2015/03/uber-commits-to-creating-thousands-of-jobs-for-women-in-india/

MEXICO

Opportunities for low-income single mothers

Vifac provides services and support for pregnant women, mothers, and survivors of
domestic abuse

Vifac educates their network on the opportunity of driving with Uber

Reaching job seekers

Manpower is a global recruiting and job placements firm

Manpower conducts proactive outreach to women job seekers and connects them
with Uber partners looking to grow their businesses

UNITED STATES
Bringing access to transport and job opportunities

YWCA provides job training workshops for women

YWCA will educate their network on the opportunity of driving with Uber as a fulltime, part-time, or temporary option for women job seekers

Uber provides training on-site at YWCA, free rides to job interviews for YWCA
constituents.

Ubers female executives participate as mentors in YWCA programming

Source: http://newsroom.uber.com/2015/06/ywcachicago/

Other projects were interested in


Micro Loans
Providing loans to buy cars

Vehicle Financing
Low downpayment
Low monthly installment

Donate a car
charity drive
Fleet manager

Other projects were interested in

Reducing reliance on
private cars

Complementing public transport systems

Encouraging ridesharing

Building the foundation


for
Smart Cities

Providing data for urban planners

Bolstering trust on online transactions and cashless

Fostering Inclusion

payments

Creating economic opportunities for drivers

Expanding transport options for riders

Thank you