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Muhammad Ali

3rd Floor, Flat # C-309, Shakeel Garden,


Main University Rd., Khi-75270, Pakistan.
LinkedIn Profile: https://pk.linkedin.com/in/mrmuhammadali

OBJECTIVE:
To work where I can learn and utilize my skills, makings things easier and better, and to experience new ways for
the development of the organization and my career.

CAREER HISTORY:
Name of Organization
SUPARCO: Pakistan Space and
Upper Atmosphere Research
Commission

Designation

Department

Tenure

Document Controller /
Data Entry Operator

International Affairs
Division

Working here since


15th Jan, 2013.

Pakistan Space and Upper Atmosphere Research Commission (SUPARCO), is mandated to conduct
R&D in space science, space technology, and their peaceful applications in the country. It works
towards developing indigenous capabilities in space technology and promoting space applications
for socio-economic uplift of the country.

RESPONSIBILITIES:

Maintaining database of projects progress status sheets.


Maintaining e-document database and track record of incoming and outgoing documents.
Screening and classifying documents.
Sending and receiving mails and maintaining its manual and computerized log.
General office work, for example, file and folder management and document preparation.
Photocopying, scanning, printing documents.
Manual and computer file and folder management.
Computer data and backup management.
Email management.
Data entry task.
Administrative Tasks.
Store & Inventory Management.
Name of Organization
ApexChat / Vendormax

Designation
Online Representative
on Live Chat & Chat
Script Editor

Department
Contact Center for
Sales & Customer
Services

Tenure
Sep 2010-Jan 2013

ApexChat and VendorMax are US based BPO companies and provide Live Chat software and
services that helps online businesses turn valuable advertising website clicks into customers.
Website: www.apexchat.com / www.vendormax.com

RESPONSIBILITIES:

Answering Live Text Chats


Provide visitors with clients basic products and/or services information.
Obtaining contact and project details from potential customers / existing customers
Classifying and sending chats leads to the concerned company / department.
Forwarding feedback and suggestions from customers to the corporate office.
Editing, summarizing, and classifying lead type and sending leads to the client.
Providing feedback and suggestion based on personal experience and observation to Corporate
Office to improve the software product.
Providing Live Assistance to Corporate Office over office communicator via text chat and Skype
calls.
Business Correspondence with Corporate Office via email.

Receiving and processing Chat Script corrections and modifications request

3
Name of Organization
Independent Media Corporation Geo TV Network

Designation
Database Management
Assistant

Department

Tenure

Human Resources

Apr.2008 - Oct.2010

I have worked as an outsourced Database Management Assistant in recruitment & selection section
of Human Resources department.

RESPONSIBILITIES:

Receiving solicited and unsolicited CVs / job applications through email and courier.
Screening, classifying, sorting, and registering CVs / job applications within the CV
databank.
Managing incoming CVs and job applications in soft and printed copies.
Filing, document keeping and maintaining office records.
Selecting and forwarding CVs as per the requisitions for the vacant and announced
positions.
Keeping CVs and job applications in the databank for future reference.
Computerized and manual file management.
Providing feedbacks to the candidates upon receiving their applications.
Preparing daily work progress reports and monthly reports.
General office correspondence.
Handling general office task.
Manual and computer file and folder management.
Computer data and backup management.
Email management.
Data entry task
Name of Organization

Designation

Associated Consulting Pvt. Ltd.

Medical Transcriptionist

Department
Medical
Transcription

Tenure
Nov 2006 - Jul 2010

*ACG is an IT company involved in outsourcing business and are Financial Consultant.


www.associatedconsulting.net
I have worked as a Remote Medical Transcriptionist on behalf of Associated Consulting (Pvt) Ltd.
Offering transcription services to Salina Clinic. (A clinic based in Kansas, TX, USA.)

RESPONSIBILITIES:

Medical Transcription (typing recorded audio medical reports and converting to document)
Downloading recorded audio dictation from the remote computer / server.
Listening dictations and transcribing them into documented medical reports.
Uploading transcribed files using Windows Live Sync. An Online file and folder
sharing.

Printing Transcriptions to the remote computer using LogMeIn


computer access facility).
Preparing monthly work report for billing purpose.
Filing reports and maintaining records.
Manual and computerized file and folder management.
Computer data and backup management.
Work related correspondence with the client.
Handling other administrative task.

. (An online remote

ACADEMIC QUALIFICATION:
#

Qualification
Secondary
School
Certificate
Higher
Secondary
School
Bachelors of
Commerce
(I.T.)

1.
2.
3.

Master of
Business
Administration

4.

Major Field
/subjects
Computer
Science
Commerce,
Trade &
Business
Commerce,
Trade &
Business
Supply Chain
Management

Board/university
name

From
(year)

To
(year
)

Marks
obtaine
d

Total
Marks

Grade/
CGPA

Div

Board of Secondary
Education, Karachi

1999

2001

526

850

61.
88

Board of Intermediate
Education, Karachi

2002

2004

579

1100

52.
63

University of Karachi

2004

2008

728

1500

2nd

48.
53

2012

Course
work
complet
ed
Researc
h Thesis
is in
progress
.

2800

2.89

Iqra University,
Gulshan Campus,
Karachi

COMPUTING & IT SKILLS:

Typing: (English & Urdu)


Typing speed (40 wpm.)
Computing: Microsoft Windows XP / Vista
Office Automation: (Microsoft Word, Excel, Outlook, Adobe Reader and Writer)
File & Document Management: Manual and computerized file management.
Computer Graphics: (Urdu composing, image scanning, image editing, OCR scanning and editing,
printing etc)
Computer Networking: (TCP/IP based connectivity, File & folder sharing, Internet sharing, Printer
sharing, configurations, Maintenance & Trouble shooting).
Computerized Communications: Windows XP Remote Desktop, LogmeIn Remote desktop and Live
Mesh, Joinme and Skyfex.
Computer Hardware: (Assembling, Installation, Configuration, Maintenance and Trouble shooting
etc.)
Database Management: (Speedy data entry, entering, editing, searching and updating database
records.)
Medical Transcription and Business Transcription: (Listing to American dictators and transcribing
medical reports): Express Scribe.
Document Scanning, OCR Scanning (Optical Character Recognition), Editing and Printing.

INTEREST & HOBBIES:

Web surfing
Watching Informative Programs and science documentaries
Watching News and Current Affairs.
Improving English Language Skills.

PERSONAL TRAITS:

Friendly, sensible, cooperative, honest, hardworking, passionate, humble, responsible. Want to


learn new things from education and experience, eager to do new experiments in order to
bring improvements.

REFERENCE:

5
S.
No.

Name

1.

2.

Designation

Department

Organization

Contact No.

Mr. Syed Tahir


Hussain Naqvi

General
Manager

Education and
Awareness
Division

SUPARCO

+92-3002014527

tahirhussain.syed@yahoo.com
tahirhussain.syed@hotmail.com

James Bert

Vice President
Business
Development
and CoFounder

Sales &
Marketing

ApexChat

+1
9252028500

jbert@apexchat.com

Email address

PERSONAL PROFILE:

Full Name:
Fathers Name:
Date of birth:
Gender:
Marital Status:
Nationality:
NIC#:
Religion:
Languages:
Contact
E-mail Address:
Postal Address:

Muhammad Ali
Muhammad Haroon.
March 8, 1982.
Male
Single.
Pakistani
42201-0728068-9.
Islam
Urdu, English
Cellular(0092) 0345-215-4651
ali@inbox.com / muhammad.ali@inbox.com
3rd Floor, Block C, Flat No. C-309, Shakeel Garden, Main
University Road., Karachi 75270, Pakistan