Академический Документы
Профессиональный Документы
Культура Документы
786-877-4969
daniel@los-morillo.net
COMPUTER QUALIFICATIONS
Operating Systems
DOS, Windows 2000, Windows NT, Windows Vista, Windows XP, Windows
Server 2003, Windows 7, AS/400 and IBM36 experience.
Software Applications
Ghost, Acronis true image, , Dreamweaver, Fireworks, Flash, FrontPage,
Microsoft Visio, MS Excel, MS Outlook, MS PowerPoint, MS Word, MS Access,
MS Publisher, Photoshop II, QuickBooks, Install, configure, and maintain FTP
server(s).
Hardware
Assembly, Diagnostics, External Drives, Peripheral Devices installation,
troubleshooting and upgrade, SSD, HDD, NAS, wired and wireless printers
installation and setup, Cisco 1721 & 1720 installation and configuration.
Networking
Cabling (Twisted Pairs), LAN Configuration (wireless and wired), Network
Monitor, Performance Monitor, Router and firewall setup, Task Manager, TCP/IP,
Troubleshooting, WAN Configuration, DHCP, firewalls, Server management,
Active Directory, Group Policy Management, Terminal Services, IP cameras, VOIP,
remote connections (remote desktop, VNC, software related remote assistance),
Manage firewall hardware and software in addition to remote VPN connections,
Point to point VPN architecture.
Phone Systems
Cabling, troubleshooting, dropping new lines, Nortel PBX, PBX installation and
configuration, VOIP installation and configuration.
Help Desk
Provide technical support to network systems including servers, laptops,
desktops, routers, switches, printers, scanners, copiers, fax machines, PDA's
and any software applications associated with the operation of the before
mentioned devices. Remote desktop and web based assistance,
LANGUAGES
English, Spanish
EMPLOYMENT EXPERIENCE
BIGOTT
STAFF TRAINING PROGRAM Specialized Courses
Caracas, Venezuela 2003 – 2003
Corporacion Prodesarrollo
Marketing and Promotion
Maracay, Venezuela 2002 – 2002
POLYCOM
RPG II Basico Diploma Program
Maracay, Venezuela 1993 – 1993
Ruiz y Asociados
Computer Operator Diploma Program Maracay, Venezuela 1984 – 1986
Systems Analyst Diploma Program Maracay, Venezuela 1984 – 1986
ACHIEVEMENTS / ACTIVITIES