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Title:
Date Opened:
Last Updated:
Status (Open/Closed):
Date Closed:
D Emergency Response Action(s) (Action, method and criteria & Validation . Quantity of parts involved)
Date Implemented:
Data Removed:
D1 Team:
D2 - Problem
Name
Dept/Supplier
Phone
Champion
Team Leader
Who detect:
Where:
When:
How:
How many bad parts:
D3 Interim Containment Action(s) (Action, method and criteria)
% Effective:
Date Implemented:
Data Removed:
% Contribution:
% Contribution:
Implementation Date
D7 Prevent Actions:
Date
Responsible
Date
DFMEA Review
PFMEA Review
Control Plan Review
Pokayokes Review/Added
New PSW (if applicable)
Maintenance Plan
Drawing
D8 Team and Individual Recognition:
Other:
Date Closed:
Responsible
Deployment description
Reported by:
Pictures:
Good Part
Trend Chart
Pareto
Bad Part
D2 - Problem Description
Problem Statement
Problem
Description
Object
WHEN
WHERE
WHAT
Vehicle(s)
Part Number(s)
Defect
Mechanism of Failure
Noise Factors
Piece-to-Piece
Change over Time
Customer Usage Cycle
External Environment
Neighboring System(s)
On Vehicle or
Object
First Observed
& Seen Since
First Observed
& Seen Since
Pattern Since
HOW BIG
In Process
Operating Cycle
Life Cycle
Magnitude
Defects per
Object
Trend
Hazard Plot(s)
IS
Get
Information
G8D
Number of
parts verified
Number of
bad parts
Identificant
ion of
good parts
Respons.
Total parts
reworked
Total
Scrapped
D0
D0
D0
D3
D3
D3
D3
D3
Selection
Date
Date
Respons.
Test / Analysis
Verification Method
Spec
Verification
MSA (if
applicable)
Test Result
Before implementation
After implementation
Validation
% Improvement
Respons.
Date
People
Material
X1 ...Xn
X1 ...Xn
X1 ...Xn
X1-Composio da MP-PP (pea falhada x pea
que no deformou (veculo Anderson)
X2-Uso material - HDT PP utilizado x aplicao
Y=Effect
X1 ...Xn
X1 ...Xn
X1 ...Xn
Mother Nature
Method
Measurements
X1
X2
X3
X4
X5
X6
X7
X8
X9
X10
X..
Analysis/Test
Method
Sample
Size
Spec
Result/
Evidence
(Good part )
Result/
Evidence
(Rejected
part)
Date
Start
Close
Respons.
MSA
(if
applicable)
D4 - 5 Whys Study
Define symptom
Use this path for
the specific
nonconformance
being investigated
WHY?
Therefore
Root cause
WHY?
Therefore
Therefore
Therefore
WHY?
Therefore
WHY?
Problem definition
Therefore
ROOT
CAUSE
Therefore
WHY?
Therefore
WHY?
Therefore
B
WHY?
Therefore
WHY?
Therefore
WHY?
Therefore
D4 Questions
The defect was reproduced? If Yes, How, When, Who? If not, Why not?
Why the defect occurred only in some parts and not in 100% of production? Explain:
What was the variable that allowed produce both good parts and bad parts? Explain.
If you reintroduce the bad part in your production/process/workstation, the part will be approved or rejected?
Root cause
Verification analysis
method
Spec
Respons
Verification result
(method)
PCA
Validation
method
PCA
Validation
result
Corrective Action
Implementation date
planned
Respons
Implementation
Date
MSA (if
applicable)
Critical X
Critical X
Before
Process Validation
After
Status (G,Y
R)
Workstation
analisys
Date
Batch
Training
Versatality
Date
Batch
Acceptable
Criteria
Date
Date
Batch
Error proof
Date
Process Validation
Reaction
Plan
Date
Batch
Replication/
Containment
Date
Batch
Process
Improvement
Batch
Batch