TLIF307C - Implement and Monitor OHS Procedures - Learner Guide

TLIF307C Implement
and monitor OHS

procedures
Learner Guide
Contents
What this Learner’s Guide is about ........................................ 3
Planning your learning ........................................................... 4
How you will be assessed ...................................................... 7
Section 1............................................................................................. 9
How do you identify hazards and assess and control risks in
road transport?....................................................................... 9
Section 2........................................................................................... 23
How do you record and report on safety problems in road
transport? ............................................................................. 23
Section 3........................................................................................... 39
How do you organise and maintain road transport safety
procedures? ......................................................................... 39
Section 4........................................................................................... 49
How do you promote road transport health and safety practices
and procedures? .................................................................. 49
Section 5........................................................................................... 59
How can I make sure the housekeeping gets done? ........... 59
Section 6........................................................................................... 75
How do I meet my responsibilities for equipment?............... 75
Additional resources ....................................................................... 85
Feedback on activities .................................................................... 99

TLIF307C Implement and monitor OHS procedures
Page 2 © Australian National Training Authority 2003

ADELG1019 Customised and Developed by Armstrong’s Driver Education P/L April 2008
What this Learner’s Guide is about
This Learner’s Guide is about the required to implement and monitor
OHS procedures, including accessing information about OHS and the
workplace policies and procedures, implementing and monitoring
procedures for identifying and assessing hazards, implementing and
monitoring/auditing procedures for controlling risks, planning and
supervising housekeeping arrangements, and implementing and
monitoring procedures for dealing with hazardous events.
The Elements of Competency from the unit TLIF307C Implement and
monitor OHS procedures covered in this Learner’s Guide are listed
below.
Access information about OH&S and the workplace policies and

procedures
Implement and monitor procedures for identifying and assessing

hazards
Implement and monitor procedures for controlling risks
Plan and supervise housekeeping arrangements
Implement and monitor procedures for dealing with hazardous events
This unit of competency is from the Transport and Logistics Training
Package (TLI07).
© Australian National Training Authority 2003 Page 3

Customised and Developed by Armstrong’s Driver Education P/L April 2008 ADELG1019
Planning your learning
It is important to plan your learning before you start because you may
already have some of the knowledge and skills that are covered in this
Learner’s Guide. This might be because:
• you have been working in the industry for some time,
and/or
• you have already completed training in this area.
Together with your supervisor or trainer use the checklists on the
following pages to help you plan your study program. Your answers to
the questions in the checklist will help you work out which sections of
this Learner’s Guide you need to complete.
This Learner’s Guide is written with the idea that learning is made more
relevant when you, the learner, are actually working in the industry.
This means that you will have people within the enterprise who can
show you things, discuss how things are done and answer any
questions you have. Also you can practise what you learn and see how
what you learn is applied in the enterprise.
If you are working through this Learner’s Guide and have not yet found
a job in the industry, you will need to talk to your trainer about doing
work experience or working and learning in some sort of simulated
workplace.

Section 1: Identifying hazards and assessing

and controlling risks in the road
transport setting
Are you able to: Yes No

1. identify OHS legislation?
2. identify hazards and access risks?
3. control risks in the workplace?
Section 2: Recording safety problems in the

road transport setting

1. record workplace health and safety
problems?
2. carry out accident investigations?
3. report occupational health and safety
problems?
Section 3: Organising and maintaining

workplace safety procedures

1. organise and maintain workplace safety
procedures?

Section 4: Promoting road transport health and

safety practices and procedures

1. resolve safety problems?
2. promote safety in the workplace?
3. detail how accidents/incidents/injuries
should be reported?
4. identify what happens if those incidents
are not reported?
Section 5: Making sure the housekeeping gets

done

1. identify tasks?
2. allocate tasks?
3. explain environmental requirements?
4. communicate with the rest of the team?
Section 6: Meeting my responsibilities for

equipment

1. identify housekeeping equipment?
2. correctly use and check equipment?
3. identify safety equipment and other
resources?

How you will be assessed
Assessment of this Unit of Competency will include observation of real
or simulated work processes using workplace procedures and
questioning on underpinning knowledge and skills. It must be
demonstrated in an actual or simulated work situation under
supervision.
You will be required to:

• organise housekeeping duties within your workplace or
workgroup
• prepare and deliver a safety presentation related to hazard
management
• explain the provision of OHS regulations
• document and implement a risk control strategy.


Section 1
How do you identify hazards and

assess and control risks in road
transport?

Section outline
Areas covered in this section
Occupational health and safety legislation
Identifying hazards and assessing risks in the workplace
Controlling risks

Background
The transport and storage industry has a poor occupational health and
safety reputation. To support this statement, it is useful to note that
Worksafe Australia (1995) reported for the financial year 1993-‐94, that
in the transport and storage industry in Australia (excluding the ACT):
• 77 compensated fatalities were reported
• 10,000 new compensation cases were reported for injury
and disease
• the average time lost per compensated case was 8.78
weeks.
(See: Worksafe Australia 1995, Estimates of Occupational Health and
Safety Statistics, Australia, 1993-‐94, Australian Government Publishing
Service, Canberra.)
A South Australian analysis of workers’ compensation records for the

year 1994 reported the following facts for the road freight industry
alone.
• Trucks, semis and lorries were involved in the greatest
number of claims, with ‘falls from a height’ being the main
type of accident during loading and unloading, getting out
of truck, and so on. Other reported types of accidents
included ‘body stressing’ in handling trucks (such as occurs
in hooking/attaching trailers, gates and so on) and vehicle
accidents (mainly roll-‐overs).
• Crates, cartons, boxes, and so on also featured highly in
the claims made. In particular, injuries were sustained
whilst handling these objects and when being hit by them
falling onto people.
• Lifting, tying down and dragging tarpaulins along the
ground were actions that led to a significant number of
claims being made for workplace injury.
(For details, see Workcover Corporation 1995, Occupational Health and
Safety in SA, Adelaide.)

Occupational health and safety legislation
Occupational health and safety related legislation in the form of acts
and regulations exist in each of the state/territory and commonwealth
jurisdictions. You should be aware of and comply with the
requirements of the legislation in the jurisdiction you work in. If your
employer operates in several of the jurisdictions, you will need to
familiarise yourself with the OHS requirements of the different
jurisdictions.
This should not be too onerous a task because of the fact that the
states/territories and commonwealth are now working together to
make their laws as uniform as possible. The end result is that good
health and safety practice in one jurisdiction is considered to be good
OHS practice in another.
Depending on the part of the transport industry you work in, you will
need to know the legal requirements for:
• general occupational health and safety
• dangerous goods
• radiation safety legislation.
Each different piece of legislation specifies a range of legal duties and
responsibilities that are relevant in the transport industry.
Employers have the ultimate responsibility for health and safety in the
workplace. However, everybody in the workplace, including
supervisors, has OHS responsibilities.
For example, all employees must comply with safety instructions and
not put others at risk of injury.

Activity 1: Occupational health and safety legislation that

applies to you
Identify the names of the occupational health and safety,

dangerous goods and radiation protection acts and/or regulations
which apply in the jurisdiction (commonwealth, state/territory) you
primarily work in.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Activity 2: Employer’s and employee’s responsibilities
Using one of the pieces of legislation you identified in Activity 1,

state the employer’s and then employee’s responsibilities under
that legislation.
You will need to read through the index of the legislation to identify
what parts of the legislation could apply to employers and what
parts could apply to employees.
Once you have done that, you will need to read the relevant parts
of the legislation to identify what the specific responsibilities are.
Employers:
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Employees:
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Identifying hazards and assessing risks in the

workplace
A hazard is anything that has the potential to cause harm to life, health
or property. For example, the height of the truck cabin floor above
ground level may be a hazard because it requires drivers getting out to
jump rather than step down. Another example of a hazard is having to
work at a height to secure loads on a truck.
For simplicity, hazards are often grouped into the following broad
classes:
• physical hazards (including mechanical and electrical
hazards)
• chemical hazards
• biological hazards
• social/administrative hazards.

The following table gives examples of different classes of hazards:

Physical hazards Chemical Biological Social, administrative
hazards hazards hazards
noise fumes bacteria inappropriate drug use

(alcohol, prescription
drugs, etc)
weight of load to be gases contaminated speed
moved wastes
vibration explosives fungi infections driving schedules/
shift/arrangements
ultraviolet radiation fibres lack of training lack of
vehicle maintenance
confined spaces splashing unrealistic deadlines
liquids
thermal stress chemical spills lack of safe working
procedures
poor road surfaces limited oxygen, lack of sleep
presence of
noxious gases
furniture design use of inappropriate, ill-‐
fitting or poorly
maintained protective
gear (such as gloves,
sunglasses, etc)
electrical current
sun glare whilst
driving
falling objects
flying particles and
objects
sharp edges
materials handling
equipment
working at heights

Risk is the likelihood that a hazard will actually result in injury or
disease to a person (or damage to property), for example:
• the likelihood of a driver spraining an ankle after jumping
down from a cab is higher than if the driver was able to
just step down
• the likelihood of a person hurting their back when walking
in the yard is increased if grease and oil spills are not
cleaned up.
A major occupational health and safety role for supervisors is

identifying hazards in the workplace under their supervision and then
minimising the risks as appropriate. By actively identifying hazards and
controlling the risks they present before injuries and illness occurs,
supervisors have a great opportunity for reducing the incidence of,
and costs associated with, injury and illness in the workplace.
In assessing risks, supervisors should consider several things, including,

for example:
• whether there are established legislative and/or industry
standards against which the hazard should be measured
• whether there are legislated or industry risk assessment
procedures to be followed for a certain hazard, such as, in
manual handling and plant regulations
• the potential for injury and illness
• the severity of the potential illness
• the mix of injuries could result?
• the number of people who could be affected
• the skill and experience of people undertaking the task at
hand
• the type of work to be done and the nature of the
equipment to be used
• the potential for third parties, such as customers and other
road users, to be injured if something went wrong
• industry and employer experience.

Activity 3: Hazards and risks in road transport
Describe three hazards associated with working in road transport

and explain the nature of the risks associated with the hazards
identified (that is, what is it about the hazards that adds to the risk).
Situation 1
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Situation 2
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Situation 3
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Activity 4: Assessing risks in road transport
Identify the issues you should consider in assessing risks

associated with manual handling hazards. (Hint: Refer to the
manual handling provisions included under the occupational health
and safety legislation in the jurisdiction in which you work.)
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Controlling risks
A range of OHS practices and procedures are commonly used by
supervisors and their employers to manage and control the OHS risks
in road transport. These include:
• purchasing trucks in which hazards have been ‘engineered
out’ as far as possible (e.g. purchase trucks in which the
suspension minimises the amount of whole-‐body vibration
felt by a driver to reduce the driver’s risk of back pain)
• changing the work height wherever possible to suit the
size of the employee and the task by providing
hydraulically operated tail gates
• maintaining step surfaces in a condition which minimises
slips and falls
• providing appropriate training in safe working practices
• periodically testing straps and chains used to secure loads
so as to minimise the potential of unexpected failure
• establishing and implementing work rules which ensure
drivers carrying dangerous goods know what they are
carrying and any special work procedures they should
follow.
A ‘hierarchy of controls’ exists which lists in order of priority the types
of controls which should be implemented in workplaces.
The following table summarises in order of preference the types of
controls which should/can be implemented to control hazards in
workplaces.

The Hierarchy of Hazard Control
1 Elimination
at the source
2 Substitution
of materials/process
3 Enclosure
4 Isolation
5 Engineering methods
such as guards ventilation
6 Work practices
such as maintenance, good housekeeping
7 Administrative controls
such as work schedules, job rotation and monitoring
8 Training and education

for example, on specific hazards, emergency response
9 Personal protective equipment

Activity 5: Controlling risks in road transport
Four hazards typically found in a road transport industry have been

listed in the table below.
1. Complete the table by identifying a control (found in the
Hierarchy of Hazard Controls on the previous page) for each
hazard.
2. List three additional hazards relevant to your workplace and
identify a control for each.
Note, you may identify more than one type of control for each of the
hazards identified.
Hazard Control
Absence of handholds for
getting onto/into truck
Fatigue whilst driving
Overlooking of truck
Fall from truck

Section 2
How do you record and report on

safety problems in road
transport?

Section outline
Identifying safety problems in your workplace
Recording transport health and safety problems
Investigating accidents
Reporting OHS problems


Identifying safety problems in the workplace
As a supervisor, you have a major role identifying and monitoring

hazards and safe work procedures in your area of control. You may
find some hazards relatively easy to identify by referring to written
worksafe procedures. Others may be harder to identify.
You cannot assume that a control measure which was put into place a
year ago still works. Parts can become worn, staff may change,
installations not go to schedule and instructions can become out-‐of-‐
date or lost over time.
To monitor the emergence of hazards, the effectiveness of safe work
procedures and the integrity of risk control measures, you should:
• carry out periodic inspections of the workplace or parts of
a workplace
• review accident and sickness records
• review safety committee meeting minutes and, if possible,
participate in their meetings
• carry out of accident investigations
• read OHS authority, industry and trade journals and
newsletters (they may report on alternative control
approaches that are suitable for dealing with your safety
problems)
• check whether relevant OHS, dangerous goods, and other
regulations, codes of practice and standards are being
complied with in your workplace using audit type tools
developed in the different jurisdictions
• check maintenance and other procedures have been
implemented in accordance with safe working procedures
• talk with the people doing the work about any problems
they have in carrying out the work safely.

Some of the checklists which could usefully be developed and used in
the transport industry include those which state the potential hazards
to look for in carrying out such tasks as:
• securing and unsecuring loads
• loading and unloading from ground level
• delivering loads from trucks to storage
• transporting dangerous goods
• developing safe work procedures for getting into and out
of trucks
• working at heights on trucks
• handling tarpaulins
• carrying out basic truck maintenance.

Activity 6: Identifying task specific safety problems in your

workplace using a checklist
Discuss this task with your employer.
Ask for a checklist which can be used in your workplace to inspect

or identify the hazards/safety rules associated with one of the
previously mentioned activities or an activity of your choice. The
checklist should ideally be one which already exists in your
workplace.
If this is not available, obtain and use a suitable checklist

developed by, for example, the transport industry or relevant OHS
authorities. Alternatively, you can develop your own checklist from
the sample checklists.
Use the checklist to identify whether the safety rules are being
implemented properly and/or safety problems exist.
Talk to your trainer or supervisor about any action that needs to be

taken in your workplace to improve the safe working rules
associated with the operation you have investigated.

Recording transport health and safety problems
As a supervisor, it is important to record and report information on
occupational incidents, disease and injury to help you monitor the
emergence and control of workplace hazards. You also have a legal
obligation to record detail on certain types of incidents and to report
particular incidents to the relevant OHS authority.

Activity 7: Reportable incidents, accidents and dangerous

occurrences
List the types of incidents, accidents and dangerous occurrences

which are required to be reported to occupational health and safety
authorities under the occupational health and safety legislation.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Hint: Comcare (the Commonwealth occupational health and safety

authority) has published the booklet Notification and reporting of
accidents and dangerous occurrences: Reporting guidelines. This
booklet sets out what is legally required to be reported and how.
Contact Comcare for a copy of these guidelines. Contact your
state/territory occupational health and safety authority for similar
information under their legislation.)

Activity 8: Recording workplace incidents on standard forms
With the help of your employer, obtain a copy of the following

forms:
• incident/dangerous occurrence report form from the local
occupational health and safety authority
• workers’ compensation claim form from your claims agent
• your employer’s incident report form.
Using a scenario of your choice in which a person is assumed to
have been injured while working in the transport industry, fill out
each of the forms. (Make sure you write on each of the forms
‘sample incident only’).
Discuss with your employer any difficulties you have in completing

the forms.

Accident investigation
Investigating workplace incidents (including incidents in which people

were injured, property was damaged, ‘near misses’ that had the
potential for people to be hurt and/or property damaged) is more
complex than simply looking at a situation and saying someone, for
example, slipped on oil.
To carry out an investigation you must look more deeply into the
situation. You need to determine why the oil was spilt, why it was not
cleaned up off the floor, and so on.
In particular, you need to identify:

• what started the sequence of events that made up the
incident
• the sequence of events involved in the incident
• the final thing that happened
• the nature of any particular chemical, product, process or
equipment that was involved
• who was involved, and so on.
You need to look at the site of the accident and talk to the people
involved in the incident under investigation, and any observers. You
may need to read through the work rules associated with the task to
find out if action has been taken in the past to prevent such an incident
occurring.
Depending on the jurisdiction you work in, you may need to carry out
the investigation along with the area’s health and safety
representative, a health and safety committee member or a workplace
health and safety officer.
Accident investigations are carried out to find out why an incident
occurred. They are also carried out to identify what can be done to
prevent similar accidents in the future.

The following table summarise the key steps involved in investigating
incidents:

Steps to be taken Special note
Check site. Secure the site; government
inspectors check if need to inspect
and arrange for this to occur.
Ensure other workers are not at
risk of injury.
Interview co-‐workers and Use checklist to ensure full history
injured person as soon as is obtained.
possible.
Observe the task being Observe for failures in the system;
performed. i.e. What were some of the factors
that could have contributed to the
accident?
Draw a diagram of the site. Include:
• layout
• work operations
• materials involved
• how the accident happened.
Discuss incident with health and Did failures occur due to:
safety committee. • poor training methods?
• poor design of safety
equipment?
• poor machinery design?
• lack of warning signs?
• insufficient maintenance?
• work flow problems?
• unsafe operation of equipment?
What action can be taken to Communication actions to relevant
avoid the same accident? people in the workplace.

What questions should you as a trainer ask when investigating
incidents? These questions may help you.

1. Who:
• was injured?
• saw the accident and what did they see?
• was working with the injured person?

• else was involved (and how)?

• was the person’s supervisor?
2. What:
• is the injury/damage/potential injury?
• was the worker doing at the time of injury?
• machinery/tools were involved in the incident?
• was the worker’s task and were they following procedure?
• communication took place between worker, trainer and/or
co-‐workers prior to the accident?
• action had been taken to prevent the incident?
• previous near misses or similar incidents have occurred?
• personal/protective equipment was in use (was it
adequate)?

3. When:
• did the accident occur/damage become evident?
• did the person commence the job?
• did the person last receive an explanation of the hazards?

4. Where:
• did the injury/incident occur?
• was the trainer at the time?
• were the witnesses at the time?
5. How:
• did the injury occur?
• could the incident/injury have been prevented?
• could changes in the way the job was done, machinery,
plant or equipment have prevented the accident?

6. Why:
• did the incident/injury occur?
• did communication fail?
• was training not given?
• were unsafe conditions permitted?
• was the hazard not identified?
• was personal/protective equipment not provided or used?
• was the way the job was done unsafe?
• was the injured person in that location at that time?
• were specific safety instructions not given?

Activity 9: Carrying out accident investigations
Identify a recent incident which occurred at your workplace and

investigate it.
Either:
• obtain from your employer a copy of your workplace accident
investigation form/procedures to be followed and complete the
form;
or, if your employer does not have a form:
• write the details of the incident (who?, what?, when?, where?,
why?) and the prevention measures to be taken in the space
provided below. Use a sketch if necessary to highlight the
location of relevant parts/people in the incident.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Reporting OHS problems
From the previous activities, you have now built up a portfolio of
information which deals with the identification, assessment and
control of hazards in the workplace. Although it is important that you
know what is causing problems in your work area, your employer and
the people you supervise also want to be informed of your findings.
You may have to present your findings in writing or verbally.

Activity 10: Reporting OHS findings – written and oral

Prepare a written report to go to either your employer or to the
occupational health and safety committee on an incident
investigation you carried out. In the report propose the controls to
be implemented in the workplace to prevent such an incident
occurring again.
Verbally present the report to your employer or the occupational

health and safety committee.


Section 3
How do you organise and

maintain road transport safety
procedures?

Section outline
Organising and maintaining road transport safety procedures.

Organising and maintaining road transport

safety procedures
One of your main responsibilities as a trainer is to organise and
maintain good health and safety practices among those you supervise.
A guide to accepted practices can be found in your employer’s safety
procedures manual.
Safe work and emergency procedures, sometimes called ‘working

rules’, must be in writing so new and existing staff alike can easily
work out what they should do in any situation. Staff should not have to
rely on their own or others’ memory of procedures to get it right.
Section 2 of this Learner’s Guide introduced the idea of work
procedures being required in the workplace to cover such activities as
transporting dangerous goods and handling tarpaulins. Your
workplace might require additional safe work procedures for:
• housekeeping
• the use of Forklifts and other plant
• the use of personal protective equipment
• preventative maintenance procedures
• reversing
• accident reporting
• First Aid
• fire and emergency
• defensive driving.
If you work for a quality endorsed company or organisation, you will
find safe work and emergencies procedures in the Quality manual.

Activity 11: Written safety procedures (rules) in your

workplace
Identify and list all written safe working procedures you have in
your workplace in the space below.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Activity 12: Writing hazard specific work procedures (rules)
Identify a hazard in your workplace for which there are no written

work rules.
Write up some procedures (in draft form) for working with the
identified hazard to ensure people will not be injured.
Trial these work procedures to check that they are useful.
If necessary, re-write the work procedures so that they can be

understood and followed by all employees in your area.

Activity 13: Reviewing accident investigation procedures
Review the accident investigation procedures followed in Activity 9.

Discuss with your employer any problems you had in using the
procedures. Suggest ways in which the procedures could be
improved so they are practical and allow you to get the information
you need from the investigation.

Activity 14: Safety equipment procedures
Obtain a copy of your workplace’s procedures for dealing with one

of the following:
• First Aid
• emergency response (in the event of a dangerous goods or
hazardous substances spill on the road)
• personal protective equipment.
Highlight the procedure you chose. In the space below, jot down
some notes on how will you ensure that the procedure you chose
will be implemented in your area? Discuss this with your employer.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
What type of maintenance and up-keep of safety equipment is

required to ensure the procedures can be implemented when
needed?
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

What procedures will you take to ensure the necessary

maintenance and up-keep activities are carried out? Develop
procedures which set this out if they do not already exist.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

In this unit you have gained experience in identifying/monitoring

workplace hazards. Occasionally, in the course of identifying hazards,
you will find that workplace procedures are not being carried properly.
This may be for a number of reasons, such as:
• the person did not know procedures existed
• the person could not understand the procedure and so did
not apply it properly
• circumstances did not allow for procedures to be
implemented as written
• procedures are faulty (eg the equipment may have
changed since the procedures were written).

Activity 15: Monitoring workplace procedures
With your trainer:

Identify a circumstance in your workplace in which a written work
procedure is not being used properly or consistently by the
employees.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Determine why the procedure is not being used properly and what
you can do to either amend the procedure or encourage its use.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Review implementation of the revised procedures/implementation

strategy over a three month period and report to your trainer on its
success. If further improvements are needed, identify strategies for
dealing with them with your trainer.

Section 4
How do you promote road

transport health and safety
practices and procedures?

Section outline
Resolving safety problems
Promoting safety

Resolving safety problems
Consultation in the workplace on safety issues is a key feature of all
Australian OHS acts. Depending on the jurisdiction in which you work,
this may mean that you have to consult with any of the following
people in resolving health and safety problems:
• health and safety representatives
• health and safety committees
• workplace health and safety officers
• employees doing the work.

Activity 16: Legislated requirements for consultation and

issue resolution contained in the OHS Act
Using a copy of the Occupational Health and Safety Act relevant to

your workplace (or other information about consultation and issue
resolution provided by your local OHS authority) answer the
following questions.
Who you should consult to deal with OHS problems (such as
identification, assessment and control of health and safety
problems) in your work area?
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
When should you consult the identified people and how should you
go about the consultation process?
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Activity 17: Consultation and issue resolution arrangements

in your workplace
With your trainer, discuss the approach taken in your workplace to

resolve safety problems and what is required by law.
Using the information gained in Activity 6, consult the appropriate

people in your workplace and determine suitable controls and
timeframes for actions to be taken to remedy the problems you
identified.
Discuss your findings with your trainer.

Promoting safety
There are many ways in which safety can be promoted in the
workplace. They include ensuring:
• people are properly trained in the work they are to do and
in all safety aspects of that work
• safety is discussed not only at safety committee meetings
but also as part of the general meetings you have with the
people you supervise
• people you supervise know how to report safety problems
and that when they do report problems, they are kept
informed of what has been done to solve the problems
• safety procedures are written in clear, plain language and
are readily available to employees
• safety resources, such as copies of the occupational health
and safety legislation, checklists, minutes of safety
committee meetings, safety newsletters, etc, are easily
accessed by employees.
Such activities variously aim to raise people’s awareness, knowledge,

understanding and commitment to safe working practices.
Other activities which are thought to have limited value in promoting
safety are promotional strategies which focus on giving rewards (such
as bonuses) for ‘safe behaviour’ and penalties for ‘unsafe behaviour’
(withholding bonuses). Other workplaces use posters, banners,
stickers, etc, to promote safety.

Activity 18: Promoting safety
In consultation with your trainer and other relevant people in your

workplace, develop a range of activities to promote one of the
following:
• good manual handling practices (such as, handling tarpaulins,
loading trucks)
• defensive driving
• reporting hazards
• any other issue of your choice.

Activity 19: Who is responsible when something goes

wrong?
Locate and read the emergency procedures that apply to your work
area.
Use the map to find the two nearest exits from where you work.
Show your trainer where the exits are on the map. Take your
trainer to these exits and also to the area that you are to assemble
following an evacuation.
Imagine that a fire has started in your work area. It is well under
way before anyone notices. You suddenly notice the fire and can
see that it is dangerous. Referring to the emergency procedures,
work through what are your actual responsibilities. Practice your
role as far as you can.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

How should accidents/incidents/injuries be

reported and recorded?
Making your workplace safe and healthy means that you should try to
stop accidents before they happen. The following kinds of accidents
and incidents must be reported so that something can be done to
improve the situation.
• Near misses – something goes wrong but no-‐one gets hurt
and nothing is damaged. The incident could have injured
someone or damaged property.
• Property damage – no-‐one is hurt but there is some
damage to plant or equipment. Someone could have been
hurt.
• Minor injury – one or more workers is hurt, including cuts,
strains, sprains and bruises and other injuries which require
First Aid. No time is lost from work except for rest and
treatment. There may also be property damage.
• Serious injury – one or more workers are killed or injured
badly enough to require hospital treatment or admission.
One or more workers lose time from work. These injuries
must be reported by the trainer to the authorities.
What happens if these incidents are not

reported?
If an accident or incident is not reported a more serious event is likely
to occur. As well as injury and time lost from work, every accident has
a major effect on the company. Effects can include:
• damage to plant and equipment
• distress to other employees
• delay in getting orders out to customers
• cost of finding and training a new person for the job, even
if only for a short time
• increased insurance premiums
• medical and rehabilitation costs.
Injuries that seem minor could develop into serious conditions at a
later time if not reported and treated immediately.

Activity 20: Reporting and recording incidents
Find out about accidents and ‘near misses’ in the workplace

industry by talking to your trainer and co-workers. Write these down
below. Mark the ones that you think would be the most common.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Write in your own words company’s procedure for reporting

accidents, incidents, or illness. Check this with your trainer.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Get a copy of your company’s accident/incident reporting form. If

this is not possible use the one from the Additional Resources
section of this booklet. Imagine one of the incidents above has
occurred and someone has been injured. Fill in the form as if you
were the person involved. Show this form to your trainer who can
help you with any questions you have about filling it in properly.

Section 5
How can I make sure the

housekeeping gets done?

Section outline
Identification of household tasks
Housekeeping standards
Allocation of housekeeping tasks
Monitoring of housekeeping
Communicating with the work team

Identification of tasks
Work in the workplace is continuous. You get one job organised and
finished then look for time for a breather, but the next job is ready to
go and needs to be done now.
In fact the situation is often more complicated. Jobs are often queued
up, unexpected events happen and urgent jobs need to be picked
before anything else is done. All of this has to be coped with in some
way.
Housekeeping is just the same. One housekeeping task follows

another, and keeping a busy workplace clean and tidy is a job that
never comes to an end. Housekeeping has to be worked into the daily
work schedule so there is a balance. The housekeeping work must be
done and the employee’s working environment must kept clean,
healthy and safe as well.
Housekeeping therefore needs a systematic approach. You need to

make sure:
• all tasks are covered
• all tasks are done when they need to be done
• you allow enough time for each task
• you identify and make available any equipment and
material
• you have clearly decided on the location where the
housekeeping is to be done
• the system covers unexpected events.
You can probably guess that the first part of this systematic approach
is to develop a plan. How this is done is really up to your workplace
and work team. Here are a few suggestions:
• brainstorm at a team meeting
• one person comes up with a list and then discusses it with
other team members or the whole work team
• circulate a draft list of tasks to team members for
comments
• look at all the work processes and list the housekeeping
tasks for each
• check with another work team or work area as to how
they identify their tasks and what they are

• get input from others in the company/organisation such as

any Health, Safety and Environment Officers, employees
with specific cleaning duties, and cleaning contractors
• walk around the workplace with a pen and paper, listing
housekeeping tasks that need to be done
• a combination of any of the above.

Activity 21: What needs to be done?
For the area you work in, make a list of all the housekeeping tasks
that have to be done. Show this list to another member of your
work team to see whether there is anything you may have left out.
For each task decide:

• how often it needs to be done
• time taken for the task
• equipment, tools and/or materials required
• where it needs to be done.
Task How often Time taken Equipment, Where

tools,
materials
There is feedback on this activity at the back of this Learner’s

Guide.

Allocating the tasks
Many workplace employees think of housekeeping as a shared

responsibility of the whole work team. Cleaning up is seen as
teamwork, with people looking out for others as well as themselves.
The common philosophy is to leave a work area and any equipment in
a condition that you would like to find them in yourself.
Other organisations have special housekeeping duties allocated to

individual employees such as a storeperson.
Some workplaces contract out some or all of the housekeeping, others
have a combination of the above.
Whatever system of allocating the housekeeping tasks a workplace

uses, it is important that:
• tasks are done as necessary
• tasks are done to the expected standard
• housekeeping tasks do not interfere with the functioning
of the workplace.

Activity 22: Giving out the tasks
Think about your work team and their goals. Consider the work
schedules, skills, specific needs, and roles of team members.
In Activity 8 you made a list of housekeeping tasks that the whole

team is responsible for.
Work out how you would allocate these tasks to team members.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Would you trial this arrangement and get feedback from the work
team or would it be permanent with each particular job?
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Guide.

Environmental requirements
All States, Territories and the Commonwealth have legislation that

concerns protecting the environment. Pollution of the atmosphere,
water, soils, generation of noise and the disposal of wastes are strictly
monitored and licensed.
Waste audits and waste management plans
The key aim of environmental management is to minimise waste. This
should be your aim in the workplace too. Many workplaces have
conducted a waste audit to record and analyse all solid, liquid and gas
wastes that have to be removed from the site. This includes wastes
caused through spilt or leaked products such as chemicals and oils.
After the audit, a waste management plan is drawn up. It covers
options for minimising waste and strategies for handling, storing,
treating and disposing of wastes. Such options include:
• a system for preventing run-‐off into the general drainage
system (this is done via what is known as a triple intercept
trap)
• constructing bunded areas where contaminated fluids can
be contained for later treatment and removal.
Recycling and resource recovery
Recycling and resource recovery are ways of minimising the amount of
waste that needs to be either incinerated or put into landfill. Glass,
steel, aluminum, paper and plastic can all be collected for recycling.
The plastic pallets with raised edges/bunding for the containment of
leaked products are an example of a product made from recycled
materials.
Place bins/hoppers around the work area so that employees can sort
waste as they go.
Recycling may be organised in conjunction with a specialist recycling

company.

Prescribed wastes
The disposal of some wastes is strictly controlled by law. These wastes
are called prescribed wastes. You will find a list of these wastes in the
Additional Resources section of this Learner’s Guide.
You can see from the list that many materials commonly found in
workplaces are prescribed wastes including:
• detergents
• containers and bags carrying hazardous compounds
• industrial plant washdown waters
• oil water emulsions/mixtures
• triple intercept trap effluent and residues
• waste-‐carrying vehicle washdown waters.
Storage and transport of these wastes is monitored by the cradle to
grave approach. This is controlled by a system using transportation
certificates. There are usually 5 copies of each certificate. Under this
system:
• the producer of the waste has to state where the waste is
going to and how it will be treated
• the transporter of the waste must be licensed and
registered with the environment protection authority
• the producer, transporter, and storer or disposer must
complete their sections of the certificate and send them to
the relevant environment protection authority.

Activity 23: Monitoring housekeeping
Plan how you would monitor housekeeping for your specific work
area. Remember, it’s not just getting the task done but having it
done to the correct standard. This means OHS and environmental
legislative standards as well your company’s own standards.
Include areas to be checked such as:

• the workplace, work station, pathways, aisles and access
• what visual checks will need to be made
• questions you might ask team members
• any checklists to be used
• the system for, and response to, reporting hazards or potential
hazards.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Guide.

Communicating with the rest of the team
Communication has to be a two-‐way process for it to work.
The person giving the message and the person receiving the message
need to have the same understanding of what has been
communicated.
At work, communication is important. In this Learner’s Guide you will
look at communication about health and safety and housekeeping. To
prevent injuries and incidents it is critical that accurate information is
given and understood by all.
Examples of health and safety information are:

• the company’s health and safety policy
• the location and nature of hazards in the workplace
• hazard control measures used, including safe work
procedures and any protective equipment required, and
procedures for their safe operation or use
• injury/incident reporting procedures
• consultative structures, such as designated work groups,
the names of health and safety representatives, health and
safety committee composition and function
• procedures for resolving health and safety issues
• emergency and First Aid procedures
• safety signs and symbols.
The person sending the message has to make sure the message has
been received and understood. Messages may not be understood for
a number of reasons. There may be physical difficulties such as noise
or the location of noticeboards, use of complicated language and
specialised terms/jargon, language and literacy difficulties. Legislation
states that you must provide health and safety information to
everyone. Therefore you have to find ways around any
communication problems.
You can send messages in different ways. Research has shown that
the most effective way of communicating information at work is using
an oral explanation combined with a practical demonstration. Written
communication is to be used as a back-‐up only because there is no
opportunity to ask questions or check understanding when you
communicate in writing.

The following key points apply to workplace communication:

• information should be in clear and plain language eg ‘DO
NOT ENTER’ is clearer than ‘ENTRY BY UNAUTHORISED
PERSONNEL PROHIBITED’
• terms common to the workplace should be explained and
used
• the same sign or words should be used to convey the same
message throughout the workplace eg ‘HEARING
PROTECTION AREA, DESIGNATED NOISE AREA, HEARING
PROTECTION MUST BE USED’ can all be used to convey
the same message. A picture safety sign may better suit all
workers regardless of their literacy and language skills.
Australian Standards exist for both verbal and pictorial
safety signs
• for major language groups, written and verbal instructions
and signs may need to be in a bilingual form if picture signs
are unsuitable
• information for minor language groups may need to be
translated and given to each employee or posted in an
appropriate place.
Information will need to be given as part of induction and then on an
ongoing basis. Examples include changes to procedures and
standards, operation of new equipment, refreshing of emergency
procedures.

Activity 24: How can I communicate so that tasks get done

well?
Communicating with your work team is essential. You will need to

get across to them knowledge, skills and attitudes regarding
housekeeping and OHS. Then they can do the work to the
required standard. In this activity you will consider different ways of
communicating OHS or housekeeping responsibilities with in your
work team.
Choose the message you want to communicate from the following:

• regulations and enterprise standards for housekeeping and
OHS
• standard operating procedures for housekeeping and OHS
• environmental guidelines and issues including waste
management, waste disposal and atmospheric conditions.
Prepare one example each of the following communication

strategies:
• written (instructions/notice)
• oral (talk/discussion)
• visual (poster/sign).
Check that:
• the message you want to send is being understood
• the language you use is clear and plain
• you use terms common to your workplace
• you have taken care of any language difficulties
• team members have an opportunity to ask questions and give
feedback.

Ask your trainer to observe you deliver or present these to your

team. Make sure you get feedback from your team and your
trainer. Summarise the feedback in the spaces provided.
Written
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Oral
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Visual
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Guide.


Section 6
How do I meet my responsibilities

for equipment?

Section outline
Cleaning and storing of housekeeping equipment
Maintaining, using and safety testing housekeeping equipment
Safety equipment and other resources

Housekeeping equipment
So far you have explored housekeeping tasks and the standards to
which they need to be done. It is important that the equipment used
for housekeeping is properly cared for.
Correct storage is important if the equipment is to be ready, working
and available when you need it. This is both for everyday use and
when something unexpected happens such as a product spill.

Activity 25: Where is it?
In Activity 8 you made a list of housekeeping tasks and the

equipment and materials needed to do them.
List the location of each item of housekeeping equipment used by

your team. This could be presented using a diagram.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Evaluate the storage system. Can you make any suggestions for
improvement? Outline these suggestions.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Guide.

Correct use and checks needed
If you are going to be responsible for assessing damage to equipment
and checking it for safety then it is important to know how to use the
equipment. If you know how an item of equipment works then you
will find it easier to recognise when it is not working properly.
Most equipment comes with operating instructions from the

manufacturer. You can use these instructions to write safe operating
procedures for the employees who will be using the equipment.
The systematic approach to the organisation of housekeeping can be
carried through to the use and maintenance of equipment.
There are three stages to consider:

• before use
• actual operation
• after use.
Before use procedures need to cover:

• selecting the right equipment for the job
• preparing yourself and the equipment
• making the work area safe
• moving the equipment to where it is to be used
• completing any pre-‐start procedure.
Actual operation of the equipment covers:

• starting up the equipment
• doing the job
• getting any faults fixed
• shutting down the equipment.

After use you need to:

• clean and correctly store the equipment
• report any malfunctions, damaged parts or problems and
organise suitable repair
• record the use of the equipment.
As well as getting equipment fixed when something goes wrong a

system can be set up to make sure equipment is regularly serviced and
tested. If preventative maintenance is done by following a schedule,
most malfunctions will be prevented.
By thinking about the things that can go wrong with equipment and
referring to the manufacturer’s manuals you can draw up a plan for
maintenance.

Activity 26: A stitch in time
You should already be competent at using a range of

housekeeping equipment and materials. These might include
brooms, industrial vacuums, scrub down equipment, industrial
hoses, non-technical tools, basic solvents and degreasers.
Review your competence with this equipment. Arrange some

refresher training if you think this is necessary.
Find the manufacturer’s instructions for periodic safety testing of

the items of equipment used by your work team. With your trainer
or someone with technical/maintenance knowledge and skills,
practise the maintenance checks.
Once you feel happy doing the checks, draw up a schedule for
these routine checks to be done according to the manufacturer’s
manual. Show this schedule to your trainer.
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________

Guide.

Safety equipment and other resources
Some equipment is provided only for safety reasons. Personal

protective equipment (PPE) is an example of this. Examples of PPCE
are given in section four of this Learner’s Guide.
Other special items of equipment to control health and safety hazards
include:
• pallet lifters and trolleys
• portable warning signs such as ‘cleaning in progress’ or
‘slippery floors’
• warning chain and guideline posts
• safety traffic cones
• safety mirrors
• expanding barrier guards and
• traffic and parking bollards
• barricade tape
• lock-‐out labels, tags and devices
• extinguishers and other fire fighting equipment
• body harnesses and assemblies
• chemical spill kits
• personal alarm systems
• dust extractors and portable ventilation systems
• eye/face wash and showers
• breathing apparatus
• spark-‐preventing bonding and grounding wires.
Many of the items above could be required for housekeeping tasks
depending on the actual workplace and the nature of any hazards. It is
important to spend some time thinking about what could go wrong
and whether protective measures have been taken.
To work out what safety equipment is needed you might have to get
advice from other people. These people may be from inside your
organisation or from outside.

Outside information could come from companies similar to yours, the
trainer organisation that your company belongs to, the OHS area of
any relevant unions, or suppliers of safety equipment.
Outside organisations may send you written information. This could

include booklets, journals, manuals, union and government
publications.

Activity 27: Resources available
You have already identified the equipment necessary for the

housekeeping tasks in your area in Activity 8. Have another look at
that list. Think carefully about the hazards involved and imagine
the worst health and safety issues that could occur while the
person is doing the task.
Are there any extra items of safety equipment that might need to be
considered for this task?
Make a list of them.

_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Show the complete list to two other team members. Ask them to
comment on it and to suggest anything you may have left out.

Guide.

Additional
resources

Documents
Document 1: Sample hazard checklist

Document 1 continued



ISSUE RESOLUTION PROCEDURE
Page 1 of 1
Document No: OHS – 003 Issue Date: 29 June 95

The following issue resolution procedure is the one that has been agreed upon by
management and employee representatives at XXXX.
The objective of the agreed procedures is for the most speedy and effective
resolution of all OHS issues, as and when they arise. It is the responsibility of line
management to resolve issues in their workplace.
The agreed procedure is as follows:

Step 1: Where an employee identifies an OHS issue they should raise it with
their immediate trainer. The employee or trainer should inform both
the management and any OHS representative for the designated
work group.

Step 2: The issue should be dealt with as soon as possible after being
reported. If it cannot be rectified immediately then a solution should
be implemented as soon as practicable. At a minimum, interim
measures should be put in place to prevent any adverse
consequences until such time the issue can be satisfactory resolved.
It should be noted that in deciding the extent of concern a specialist
may need to be engaged for advice, (e.g. hygienist for air
monitoring).

Step 3: Where an issue or a life threatening situation is not being addressed
by the organisation, the OHS employee or management
representative may make contact with a Government Inspector. The
Inspector may direct that the issue be addressed and issue
appropriate Notices.

Step 4: The issue should be communicated to the OHS Committee who will
decide on the extent of advice to other work groups. This
communication should be formal using a hazard/issue report form as
outlined in OHS – 007 Procedure.

Step 5: Solutions should be recorded as well as being passed on to relevant
employees for their information.

Authorised by: Date:

Prescribed wastes
• Abattoir effluent • Metal finishing effluent and residues
• Acids and acidic solutions • Methacrylate compounds (excluding solid inert
• Adhesives (excluding solid inert polymeric materials) polymeric materials)
• Animal effluent • Nickel compounds Oil interceptor sludges
• Antimony and antimony compounds • Oil water emulsions
• Arsenic and arsenic compounds • Oil water mixtures
• Asbestos (all chemical forms) • Oils
• Azides • Organic halogen compounds (excluding solid inert
• Barium and barium compounds polymeric materials)
• Beryllium and beryllium compounds • Organic solvents
• Biocides • Oxidising agents
• Boiler blowdown sludge • Paint sludges and residues
• Boron and boron compounds • Perchlorates
• Cadmium and cadmium compounds • Peroxides
• Caustic solutions • Pesticides
• Chlorates • Pharmaceutical substances
• Chromium compounds • Phenolic compounds (excluding solid inert
• Containers and bags containing hazardous compounds polymeric materials)
• Copper compounds • Phosphorus and its compounds
• Detergents • Pickling liquors
• Distillation residues • Polychlorinated biphenyls and related materials
• Dyes and equipment containing polychlorinated
• Electroplating effluent and residues biphenyls and related materials
• Filter backwash waters • Polymeric latices
• Filter cake sludges and residues • Poultry processing residues and effluent
• Fish processing residues • Reactive chemicals
• Fly ash • Reducing agents
• Food processing effluent • Resins (excluding solid inert polymeric materials)
• Grease interceptor trap effluent and residues • Saline effluent and residues
• Heat treatment salts • Scallop processing residues
• Heterocyclic organic compounds containing oxygen, • Selenium and selenium compounds
nitrogen or sulphur Hydrocarbons and their oxygen, • Silver and silver compounds
nitrogen or sulphur compounds • Solvent recovery residues
• Immobilised waste • Surfactants
• Industrial plant washdown waters • Tallow
• Infectious substances • Tannery effluent and residues
• Inks • Tars and tarry residues
• Inorganic cyanides and cyanide complexes • Tellurium and tellurium compounds
• Inorganic halogen containing compounds • Textile effluent and residues
• Inorganic sulphur containing compounds • Thallium and thallium compounds
• Isocyanate compounds (excluding solid inert polymeric • Timber preservative effluent and residues
materials) • Treatment plant sludges and residues (excluding
• Laboratory chemicals sewage and septic tank sludges and residues)
• Lead compounds • Triple interceptor trap effluent and residue
• Lime neutralised sludges • Vanadium and vanadium compounds
• Lime sludges • Vegetable oils
• Materials or equipment contaminated with infectious • Waste, other than those already specified, which
substances pose an environment hazard
• Mercaptans • Waste-carrying vehicle washdown waters
• Mercury and its compounds and equipment containing • Wool scouring effluent and residues
mercury • Zinc compounds

OHS AND ENVIRONMENTAL POLICY
Page 1 of 1
Document No: OHS – 001 Issue Date: 29 March 95
Commitment
XXXX recognises its moral and legal responsibility, in particular to the Occupational Health
and Safety Act 1985, to provide a safe and healthy work environment for employees,
contractors, customers and visitors. This commitment extends to ensuring the
organisation’s operations does not place the local community at risk of injury or illness.
Objectives
The policy aims to:
• provide safe plant and systems of work
• provide written procedures and instructions to ensure safe systems of work are
implemented
• ensure compliance with legislative requirements and current ‘state of knowledge’
standards
• provide employees, contractors and customers with regular information, instruction,
training and supervision to ensure their safety
• provide support mechanism which will assist employees with maintaining or improving
their psychological and physical health.
Responsibilities
XXX recognises that management have the overall responsibility to provide a safe
workplace. Each management representative will be held accountable for implementing
this policy in their area of responsibility via their annual performance reviews. These
responsibilities are contained in full in our Management OHS Procedure 002 but broadly
encompass:
• providing and maintaining the workplace in a safe condition
• ensuring all ohs policies and procedures are implemented
• actively promoting and being involved in those policies and procedures
• providing the resources to meet their ohs commitment
• employees will ensure that they:
• follow all ohs policies and procedures
• report all hazards to their trainer.
Consultation
The organisation has total commitment to encouraging consultation and co-‐operation
between management and employees. It will formally involve elected employee health
and safety representatives in any workplace change which will affect the health and
safety of employees in any workplace.
Authorisation
The CEO will personally sign the policy.
Review
The policy will be reviewed annually.

PERSONAL PROTECTIVE EQUIPMENT (PPE)
Page 1 of 2
Document No: OHS – 011 Issue Date: 29 July 95
The purpose of this procedure is to outline the standards relating to safe use of PPE. Use of PPE is
considered as the ‘last line of defence’ in the hazard control hierarchy. PPE does not remove or
control the hazard. The hazard still exists, it just limits worker’s exposure. Where it is necessary
to use PPE&C then it must be carefully selected, used and maintained properly and monitored
carefully. The following should be followed.
Hazard Identification Form
Before PPE is provided, a Hazard Identification, assessment, control and review of control Form
contained in OHS – 010 must be completed to ensure that PPE is the necessary control option in
the opinion of appropriate personnel.
Purchase specifications
PPE must conform to any legislative, Australian Standard and/or Industry Standard requirements
or guidelines. Particular PPE items can only be purchased from suppliers who supply approved
(AS or equivalent marking) PPE and are willing to provide the following service:
Advice on the PPE
Information relating to any test results
Advice on personal fitting, use, cleaning, maintenance and storage of PPE
Carry a range of sizes (if appropriate)
Information on the availability and need for replacement parts and when these are
required
Demonstration of the PPE
Immediate replacement of any defective PPE
Individual PPE Procedures
Each item of PPE will have specific procedures outlining:
What the approved PPE item(s) is Issuing of PPE
Who will wear them (general or In what areas
exclusive use) Training and ongoing instructions needs
If there are specific precautions Replacement arrangements
What signage is required Supervision requirements
Who will clean and service them Any medical monitoring
Operator training requirements Regular inspection and if necessary
Storage arrangements Repair of PPE
Reviews of the need for and adequacy of PPE
All reviews will be in consultation with employees and reports submitted to OHS Committee.

PERSONAL PROTECTIVE EQUIPMENT
Page 2 of 2
Document No.: OHS – 011 Issue Date: 29 July 95
Training
All personnel required to wear PPE will be provided with training prior to use. Ongoing
training will also be provided. Training for all personnel involved in the successful
operation of the PPE program (e.g. users, selectors, buyers, storekeepers, maintenance
staff, supervisors, trainers) will also be provided.
PPE&C Program
A person must be nominated to be responsible for the PPE program. Their name and
contact number must be available to all staff involved in the program. The PPE program
must be monitored and evaluated regularly.
Compliance
Compliance to each specific PPE procedure by individual should be recognised. Where
there is non compliance this must be investigated to ascertain the reason(s) and handled
in accordance with personnel procedures.


HAZARD REPORTING
Page 1 of 1
Document No.: OHS – 034 Issue Date: 29 June 95

ORGANISATION NAME INCIDENT/HAZARD REPORT NO: 001
Reported by
Name: ___________________ Position: ___________________ Date: ________
Reported to
Name: ___________________ Position: ___________________ Date: ________
Department/Area: _____________________________
Subject
( ) Incident ( ) Near miss ( ) Hazard ( ) Hazardous Work Practices
Details of Incident/Hazard
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
Corrective or Recommended Corrective Action
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
Signature: ______________________ Date: _________________
Copy given to:
Management (name) _______________________________________
Employee Health & Safety Representative (name) ________________
OHS Committee Chairperson ________________________________
Other (specify name) _______________________________________


Workplace Inspection

Place Date Time

Physical
Noise
Vibration
Light
UV radiation
Heat or cold
Machinery
Slips and trips
Drops and impacts
Falls
Projectiles
Other
Ergonomic
Posture
Furniture
Manual handling
– lifting technique
– repetition
Mechanical aids
– weight
– frequency
Workplace layout
– bench height
– accessibility
Other
Chemical
Labels
Containers
MSDS
Work practices
Storage
Disposal
Liquid
Gas
Solids, dust
Personal protective
equipment
Other


Place Date Time

Psychological
Pace of work
Public/customer contact
Variety of work
Work overload
Work underload
Planning
Work methods
Resources
Other
Biological
Bacteria
Viruses
Plant materials
Animal materials
Diseases caught from
animals
Other
Organisational
Emergency procedures
Policy and procedures
H & S Committee
H & S Representative
Quality management
Other
(This checklist is reproduced from the Participants Workbook for the
Health & Safety Representative and Supervisor 5-‐Day Training Course
by Holmesglen Institute of TAFE).


ORGANISATION NAME INJURY REGISTER NO: 001

Surname: ________________ Other names: _________________ Age: _____
Marital Status: ________________ Gender: Male ( ) Female ( )
Department/Area: _________________ Date of injury: _______ Time: ______

Description of injury: Injury Type: eg cut, strain, burn etc.
_____________________________ ____________________________
_____________________________ ____________________________
_____________________________ ____________________________
_____________________________ ____________________________

Accident location: _______________________________________________

Witness: (name and contact number or address)
1.
2.
Date of entry: _____________ Employee signature: _____________

What other forms have been completed?:
Notice of Accident ( ) Investigation Report ( ) Workcover Form ( )

If any of these forms have been completed, have copies been forwarded to?
Section Manager ( ) Employee Health & Safety Representative ( )
OHS Committee Chairperson ( ) Other ( ) (Specify)

This form must be forwarded to _____________ within 24 hours of the accident.


Feedback on
activities
The responses provided in this section are suggested responses.
Because every workplace is different, your responses may vary
according to your specific workplace procedures, the equipment
available and the nature of the business.

Activity 21: What needs to be done?

Housekeeping Location How Time Equipment Materials
task often needed required required
Floors swept/ Work area Daily 30 mins Mechanical
vacuumed A and B sweeper,
brooms
Clearing up work Work Twice per 15 mins Trolley,
area area A shift, on brooms, brush
continuous and shovel
basis
Wash down Local Monthly 1 hour Buckets, Hot water,
areas work area, sponges detergent
benches
Forklift cleaning Bypass 3 monthly 30 mins High pressure Hot water,
drain each hose, sponge detergent
areas
Cleaning oil Loading As occurs 15 mins High pressure Degreaser,
drops from trucks areas hose, broom saw dust
Cleaning oil spills Workplace As occurs 10 mins Broom Saw dust
from stock- area
pickers and
Forklifts
Wipe over Racking 6 monthly 1 hour Sponges, Hot water,
shelving area per buckets detergent
section
Cleaning up of All areas As occurs 10 mins Broom, brush Depends on
product spills and shovel nature of
product, as
per Material
Safety Data
Sheet for
Dangerous
Goods e.g.
saw dust,
sand,
vermiculite,
‘cat litter’
Waste removal Bin and Twice daily 10 mins
hoppers or as
needed
Rubbish removal Order Twice daily 10 mins Recycling bins,
e.g. broken assembly and as compactor
pallets, area needed
cardboard,
plastic, strapping

Housekeeping Location How Time Equipment Materials

task often needed required required
Vermin control Workplace Continuous Bait stations
area
Routine As per Dependi As per e.g. oil, fan
maintenance on scheduled ng on schedule eg belts
housekeeping maintenan task hand tools
equipment ce and pre-
start check
Water run-off Loading As occurs 10 mins Broom Sawdust
from wet trucks area
Activity 22: Giving out the tasks
Team meeting to discuss duties. Present draft. Get support of

team.
Task Team member
Keep own work area clean and tidy All
Vermin control Person A and B or contractor
Cleaning up of product spills, oil drops, water Person who discovers
Rubbish removal Rotate weekly between all team

members
Recycling of cardboard/plastic Rotate weekly between all team

members
Scheduled maintenance on housekeeping Designated trained

equipment personnel/operators
Operation of mechanical sweeper/vacuum Designated and trained operators

cleaner or contractors

Activity 23: Monitoring housekeeping
Your answers will vary according to your workplace. You might

have included:
• plan of workplace developed
• standards obtained eg health and safety, environment,
company
• workplace inspections using checklist
• random visual and verbal monitoring
• hazard reporting system put in place with procedures for action.
Activity 25: Where is it?
• Location of housekeeping items presented in a list or on a

diagram.
• Storage may have to be moved from a traffic area, dusty or
contaminated area, away from an eating area, to an area not
exposed to weather, etc.
Activity 26: A stitch in time
Item Identifying Date Type of Other Parts used Signature

number Maintenance: maintenance
performed
inspection
servicing
adjustment
replacement of
worn parts before
failure
• Planned preventative maintenance can be recorded in a table

like the one above.

Activity 27: Resources available
• Items of safety equipment may be selected from those listed in

the text.


TLIF307C - Implement and Monitor OHS Procedures - Learner Guide

Загружено:

Сведения о документе

Авторское право

Доступные форматы

Поделиться этим документом

Поделиться или встроить документ

Параметры публикации

Этот документ был вам полезен?

Это неприемлемый материал?

Авторское право:

Доступные форматы

TLIF307C - Implement and Monitor OHS Procedures - Learner Guide

Загружено:

Авторское право:

Доступные форматы

TLIF307C Implement

and monitor OHS

Additional resources ....................................................................... 85

Feedback on activities .................................................................... 99

Page 2 © Australian National Training Authority 2003

What this Learner’s Guide is about

Access information about OH&S and the workplace policies and

Implement and monitor procedures for identifying and assessing

Implement and monitor procedures for controlling risks

Plan and supervise housekeeping arrangements

Implement and monitor procedures for dealing with hazardous events

© Australian National Training Authority 2003 Page 3

Planning your learning

Page 4 © Australian National Training Authority 2003

Section 1: Identifying hazards and assessing

Are you able to: Yes No

Section 2: Recording safety problems in the

Are you able to: Yes No

Section 3: Organising and maintaining

Are you able to: Yes No

© Australian National Training Authority 2003 Page 5

Section 4: Promoting road transport health and

Are you able to: Yes No

Section 5: Making sure the housekeeping gets

Are you able to: Yes No

Section 6: Meeting my responsibilities for

Are you able to: Yes No

Page 6 © Australian National Training Authority 2003

How you will be assessed

You will be required to:

© Australian National Training Authority 2003 Page 7

Page 8 © Australian National Training Authority 2003

How do you identify hazards and

© Australian National Training Authority 2003 Page 9

Areas covered in this section

Occupational health and safety legislation

Identifying hazards and assessing risks in the workplace

Page 10 © Australian National Training Authority 2003

A South Australian analysis of workers’ compensation records for the

© Australian National Training Authority 2003 Page 11

Occupational health and safety legislation

Page 12 © Australian National Training Authority 2003

Activity 1: Occupational health and safety legislation that

Identify the names of the occupational health and safety,

© Australian National Training Authority 2003 Page 13

Activity 2: Employer’s and employee’s responsibilities

Using one of the pieces of legislation you identified in Activity 1,

Page 14 © Australian National Training Authority 2003

Identifying hazards and assessing risks in the

© Australian National Training Authority 2003 Page 15

noise fumes bacteria inappropriate drug use

Page 16 © Australian National Training Authority 2003

A major occupational health and safety role for supervisors is

In assessing risks, supervisors should consider several things, including,

© Australian National Training Authority 2003 Page 17

Activity 3: Hazards and risks in road transport

Describe three hazards associated with working in road transport

Page 18 © Australian National Training Authority 2003

Activity 4: Assessing risks in road transport

Identify the issues you should consider in assessing risks

© Australian National Training Authority 2003 Page 19

Page 20 © Australian National Training Authority 2003

The Hierarchy of Hazard Control

8 Training and education