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100thAnniversaryYear(2011)

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GeneralServiceTariff

LargePowerTariff
TimeofUseTariff
RenewableEnergy
Rider
InterruptibleService
Rider
AccessYourAccount
ContactInfo
Emergencies:
(246)6269000
CustomerService:
(246)6264300
PBX:
(246)6261800

Application
TypeofService
ConditionsofService
GeneraProvisions
MonthlyRate
MinimumBill
MeterReadingandBilling
RulesRegulations

APPLICATION
Thistariffisavailabletoallcustomerswhomeettherequiredconditionsofservice.
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Fax:
(246)2281396

TYPEOFSERVICE
Under this tariff, the Company will supply singlephase alternating current electricity at 50 Hz,
and one of the nominal secondary voltages specified in the latest revision of the Companys
booklet entitled Information and Requirements Covering Installation of Electric Services and
Meters.Threephaseservicemaybefurnishedbutonlyunderspecialarrangements.
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CONDITIONSOFSERVICE
Single phase, 2 or 3 wire services up to a maximum of 10 kVA are eligible for this tariff. No
servicemaybetransmittedfromacustomerwhoreceivesservicetoanotherpremiseswithout
thepriorwrittenconsentoftheCompany.
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GENERALPROVISIONS

Whentwoormoreratesareavailableforcertainclassesofservicethechoiceofsuchratesrests
withthecustomer.TheCompanywillatanytime,uponrequest,adviseanycustomerastothe
ratebestsuitedtoexistingoranticipatedservicerequirements,asdefinedbythecustomer.The
Companydoesnotassumeresponsibilityfortheselectionofsuchrateorthecontinuanceofthe
lowestannualcostundertherateselected.Acustomer,havingselectedarate,maynotchange
toanotherratewithina12monthperiodunlessthereisasubstantialchangeinthecharacteror
conditions of the service. In the case of a new service, customers will be given reasonable
opportunitytodeterminetheirservicerequirementsbeforeselectingtheirpreferredrate.
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MONTHLYRATE
CustomerChargeThisappliestoeachelectricityserviceunderthistariffforthefixedcostsof
providing service including the service installation, meter reading, billing and customer service
costs. The monthly customer charge is determined by the customers 30 day average kWh
consumptionovertheprevious12months,orasmanymonthsduringthepast12monthsas
areavailable.
i)0100kWh

$8/month+VAT

ii)101500kWh

$11/month+VAT

iii)Over500kWh

$14/month+VAT

Base Energy Charge This applies to each electricity service under this tariff for all other costs
directlyassociatedwiththeprovisionofthisservice,exceptthecostoffuel.
i)First100kWh
ii)Next400kWh

$0.184/kWh+VAT
$0.217/kWh+VAT

iii)Next1000kWh

$0.259/kWh+VAT

iv)Over1500kWh

$0.290/kWh+VAT

FuelChargeThisappliestoeachelectricityserviceunderthistariffforthecostoffuelassociated
withtheprovisionofthisservice.
AllkWhattheFuelClauseAdjustment(cents/kWh)+VAT
The Fuel Clause Adjustment is calculated according to the Fuel Clause approved by the Fair
TradingCommissionandmayvaryfrommonthtomonth.
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MINIMUMBILL
TheminimumbillshallbetheapplicableCustomerCharge.
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METERREADINGANDBILLING
The meters of General Service customers are normally read every other month but these
accountsarebilledmonthly.Inthemonthwhenthemetersarenotread,thecustomersbillsare
estimatedbasedonanaverageoftheirpreviousenergyconsumption.
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RULESANDREGULATIONS
ServiceunderthisscheduleissubjecttotheordersoftheFairTradingCommissionandthelatest
publication of the Information and Requirements Covering Installation of Electric Services and
Meters.Incaseofadifferenceofinterpretationbetweenanyprovisionofthisscheduleandthe
InformationandRequirementsCoveringInstallationofElectricServicesandMetersbookletthe
provisionofthisscheduleshallapply.Abillcalculatedunderthistariffissubjecttochangeunder
the provisions of such applicable rider(s) as may be approved and / or amended by the Fair
TradingCommission.
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