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Master of Business Administration - MBA Semester 3
MU0011Management and Organisational Development-4 Credits
(Book ID: B1726)
Assignment (60 Marks)
Note: Answers for 10 marks questions should be approximately of 400
words. Each question is followed by evaluation scheme. Each Question
carries 10 marks 6 X 10=60.
Q1. Define organizational development. What are the assumptions of
Organizational Development?
Answer. Organization development (OD) is a deliberately planned effort to
increase an organization's relevance and viability. Organizational Development
(OD) can be described as the systematic process to change the culture, system
and behavior of organization. It is process that helps in solving organizational
problems and achieving organizational objectives. Organizational Development
works as important mechanism that helps in impressing the organization and
its employee

Q2. Describe the following theories of planned change: Lewins

change model and Action research model.
Answer. The concept of "change management" is a familiar one in most
businesses today. But, how businesses manage change (and how successful
they are at it) varies enormously depending on the nature of the business, the
change and the people involved. And a key part of this depends on how far
people within it understand the change process.
Lewin's Model Steps:
Unfreeze
1. Determine what needs to change.

 Survey the organization to understand the current state.

Q3. Describe the components of OD programs and the OD program

phase.
Answer. OD programs help organizations run better by addressing the needs
of their most precious asset: human capital. OD practitioners bring behavioral
science into the boardroom, the conference room and the cubicle. We address
issues of motivation, acknowledgement, appreciation, return on involvement
and talent management.
The goal is to engage employees and develop their talents, while positively
impacting essential business processes and the bottom line. They look to
provide a forum to discuss OD issues and challenges, new thought leadership,
and trends in the field and help our membership to stay well-informed and
well.
Q4. What are the ethical dilemmas in practicing OD?
Answer. An ethical dilemma is typically described as a complex situation
that involves a conflict between different morals. Ethical dilemmas are
commonly found in medicine. For example, deciding whether or not to install a
feeding tube on a comatose patient could constitute an ethical dilemma. There
are three conditions that must be present for a situation to be considered an
ethical dilemma. The first condition occurs in situations when an individual,
called the agent, must make a decision about which course of action is best.
Situations that are uncomfortable but that dont require a choice are not
ethical dilemmas.
The role conflict and ambiguity may produce different types of ethical
dilemmas in O. D. practice stemming from the actions of either the consultant
or client or both:-

Q5. Define the term downsizing. List the types of downsizing. Explain
the significance, misconceptions and effects of downsizing.
Answer. Downsizing:
Significance:
The downsizing merits scholarly attention for several reasons. The first is the
implications of administrative license downsizing on promoting private sector
activity which has the potential of significantly contributing to economic
growth and social stability. An increase in business is conducive to job creation.

A study of 80 countries concluded that from 1984 to 1998, private firms

created 4 80 times as many jobs as public sector firms.

Q6. Organizational learning is an area of knowledge within

organizational theory that studies models and theories about the way
an organization learns and adapts. Describe the seven steps of
initiating such organizational learning.
Answer. Steps:
Establish an integrated solutions team - The trend today, given the statutory,
policy, and regulatory mandates discussed in the introduction, is that
acquisitions are conducted by teams of people, working cooperatively toward a
common goal. This is the model used by leading or breakthrough
organizations, which have come to recognize the limitations of clearly defined
roles,

SUMMER-2015
Get solved assignments at nominal price of
Rs.120 each.
Mail us at: subjects4u@gmail.com or contact at
09882243490