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Firmware Upgrade Quick Guide
Procedure
Click Update to start the upgrade procedure. A new window will open.
Click Browse to select the path where the new firmware image is saved.
o
Note: You do not need to Key to the Key field when upgrading within the
same version
Select Upload.
Be patient while firmware is being upgraded. During the upgrade, do not turn off the
system, unplug the power or repeatedly click the Submit button.
The message Update succeeded will appear after the upgrade is completed.
Procedure
Go to your FortiCare Asset Management page and select the required Serial
Number.
Select the Firmware Upgrade Key link from the left hand menu
Check the Current Version and ensure that it matches the source firmware you
selected from the pull-down menu in FortiCare (e.g. V6.5-to-V7.1)
Click Update to start the upgrade procedure. A new window will open.
Click Browse to select the path where the new firmware image is saved.
o
Enter the Firmware Update Key you copied from FortiCare in the Update Key field
Be patient while firmware is being upgraded. During the upgrade, do not turn off the
system, unplug the power or repeatedly click the Submit button.
The message Update succeeded will appear after the upgrade is completed.
Getting Help
For customer support of Fortinet's AscenLink products shipped, please contact your
local Fortinet AscenLink channel partner or
http://www.fortinet.com/support/contact_support.html.
AscenLink system must be registered to FortiCare to receive support.
Patches and updates are regularly released for Fortinet's AscenLink products. For
access, please register at https://support.fortinet.com/ or contact
ascenlink@fortinet.com.
Technical Documentation
Knowledge Base
Forums
Customer Service & Support
Training
FortiGuard Threat Research & Response
License Agreement
Document Feedback
Fortinet Technologies Inc.
http://docs.fortinet.com
http://kb.fortinet.com
https://support.fortinet.com/forums
https://support.fortinet.com
http://training.fortinet.com
http://www.fortiguard.com
http://www.fortinet.com/doc/legal/EULA.pdf
Email: techdocs@fortinet.com
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