Designing Industry

The Internet of Very Big Things

David Bingham
@bizarobot
bingham@ge.com
! not actually me

GE Software

Global Research Center

1300 People
Dev/UX/Data Science/PM
Platform & Solutions for:
Aviation
Transportation
Oil & Gas
Power & Water
Healthcare
Lighting
& now external customers!

Industrial IoT
Challenges
Design Mindset
Mapping Solutions

Industrial IoT

Big Size

Minimize downtime of power generation services.

Big Money

Reduce fuel consumption across my airline.

1% = $30B over 15 years

Big Connections

Provide collaboration & visibility across enterprise.

Big Data

Increase farm output despite weather conditions.

Big Organizations

Help us define an IoT strategy!

Challenges
Difficult to mentally cache.
Dynamic and emergent.

IIoT =

Ambiguous beginning & end.

Complex information & sources.
Diverse stakeholders.

Design Mindset
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People

Things

Environments

Design Mindset
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People

Things

Environments

Design Mindset
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People

Things

Environments

Design Mindset
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People

Things

Environments

How to solve?
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Business Problems
People
Things
Environments
Connections
Pain Points
Platform Components

How to solve?
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Business Problem
People
Things
Environments
Connections
Pain Points
Platform Components

How to solve?
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Business Problem
People
Things
Environments
Connections
Pain Points
Platform Components

How to solve?
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Business Problem
People
Things
Environments
Connections
Pain Points
Platform Components

How to solve?
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Business Problem
People
Things
Environments
Connections
Pain Points
Platform Components

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Business Problem
People
Things
Environments
Connections
Pain Points
Predix Components

How to solve?
Goal

1.
2.
3.

IoT
4.
5.

Focus

6.

Solution

7.

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Business Problem
People
Things
Environments
Connections
Pain Points
Predix Components

lets try it

You will need:

Participants (minimal):
Subject Matter Expert
Business Owner
Architect
Facilitator

SME

h
Tec

Biz

Design

Facilities:
Whiteboard
Markers (colors!)
Dedicated Room (1-2 days)

ready?

Business Problem
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Business Problem
People
Things
Environments
Connections
Pain Points
Predix Components

Business Problem
Increase production
throughput and visibility.
Key Details:
Printing onto raw paper rolls.
Climate affects printing throughput.
Jams are slow to diagnose & repair.

People
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Business Problems
People
Things
Environments
Connections
Pain Points
Predix Components

People
Production Manager
Controls daily print operations
Diagnoses machine issues

People
Production Manager
Controls daily print operations
Diagnoses machine issues
Maintenance Engineer
Repairs machine issues
Tunes for production

People
Production Manager
Controls daily print operations
Diagnoses machine issues
Maintenance Engineer
Repairs machine issues
Tunes for production

Sales Lead
Calls on customers
Checks production updates

Things
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Business Problems
People
Things
Environments
Connections
Pain Points
Predix Components

Things
Printer
8 total on-site
6 w/controls
2 w/o controls (older)

Things
Printer
8 total on-site
6 w/controls
2 w/o controls (older)

Paper
Raw roll input
Printed output
Humidity sensitive

Things
HVAC
6 discrete units
Damper control

Printer
8 total on-site
6 w/controls
2 w/o controls (older)

Paper
Raw roll input
Printed output
Humidity sensitive

Things
HVAC
6 discrete units
Damper control

Printer
8 total on-site
6 w/controls
2 w/o controls (older)

Paper
Raw roll input
Printed output
Humidity sensitive

Workstation
Used by Production Manager
Stationary single screen

Things
HVAC
6 discrete units
Damper control

Printer
8 total on-site
6 w/controls
2 w/o controls (older)

Paper
Raw roll input
Printed output
Humidity sensitive

Workstation
Used by Production Manager
Stationary single screen

Smartphone
Constantly used by Sales Lead
Calls customers
Checks emailed reports

Environments
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Business Problems
People
Things
Environments
Connections
Pain Points
Predix Components

Environments
Production Floor
Loud when operating
Football field size

Environments
Production Floor
Loud when operating
Football field size

Control Room
Overlooks production
Separately temp controlled

Environments
Production Floor
Loud when operating
Football field size

Control Room
Overlooks production
Separately temp controlled

Paper Warehouse
Adjacent to production
15-20 rolls stored

Environments
Production Floor
Loud when operating
Football field size

Control Room
Overlooks production
Separately temp controlled

Shipping Dock
Finished prints
Loading door often open

Paper Warehouse
Adjacent to production
15-20 rolls stored

Environments
Local Weather
Rainy & damp
Hot & humid

Production Floor
Loud when operating
Football field size

Control Room
Overlooks production
Separately temp controlled

Shipping Dock
Finished prints
Loading door often open

Paper Warehouse
Adjacent to production
15-20 rolls stored

Quick Quiz!

1 picture : 1000 words

Connections
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Business Problems
People
Things
Environments
Connections
Pain Points
Predix Components

Connections

Connections

Connections

Connections

Connections

Connections

Pain Points
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Business Problems
People
Things
Environments
Connections
Pain Points
Predix Components

Pain Points

Production Inconsistency
Poor control of environmental conditions
causing variations in production.

Pain Points

Repairs
The Maintenance Engineer has little
visibility into machine issue and why.

Pain Points

Collaboration
Poor communication of production
issues between team members.

Pain Points

Weather
Inclement weather has negative
affect on finished paper.

Predix Components
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Business Problems
People
Things
Environments
Connections
Pain Points
Predix Components

What is Predix?

What is Predix?

What is Predix?

What is Predix?

What is Predix?

What is Predix?

What is Predix?

What is Predix?

Predix Components
Machine Sensors
Point sensors forwarding
environmental and asset
information to gateway.

Cloud
Data ingestion, system
integration, analytics & alerting.

Go
Machine Gateway
Connects to machines, runs edge
analytics, securely
communicates to cloud.

Context-based mobile
experience for tablet and
phone with offline capabilities.

Predix Components

Self-Adjusting Machines
Intelligent machines sense
temperature and humidity changes to
balance production speed and climate.

Predix Components

Intelligent Maintenance
Maintenance uses Go to view
schematics and combine historical
machine performance with present.

Predix Components

Visibility & Communication

Sales, Production, and Maintenance
can now share information and
efficiently collaborate.

Predix Components
Local Weather Service

Externally Aware
Integration with weather services
allows proactive climate adjustments
and delivery scheduling.

Still need

Quantified business value

Pain point prioritization
Solution roadmap
Detailed data flow & display
Feedback, feedback, feedback!

Designs Future

Communicate across teams

Find evolutionary paths
Facilitate discovery
Make complex IoT addressable

bingham@ge.com
@bizarobot