Exit Inter views & Attrition Analysis

What Is NIOJAK HR MALL?

Indias Largest HR Services Aggregator,
offering HR Solutions that cover every
HR circumstance
Indias First HR E-Commerce Portal, a
One-Stop-Shop for all HR needs
Over 3000 Corporate HR Departments use
the HR Services offered by Niojak HR Mall

Exit Interviews
Telephonic Exit Interviews by Trained Behavioral
Psychologists who are unbiased, non-judgemental
and objective
The focus is on capturing the trigger for leaving
and enable organizations to identify the root cause
Get feedback from employees to align HR Strategy
for better retention of employees, and reducing
attrition
Exit Interview Reports that are easy to read, analyze
and interpret
Exit Interview Reports include recommendations
and next steps

1.90 Lac Exit Interviews

AceNgage: Exit Inter views & Attrition Analysis

Free flowing telephonic exit
interviews conducted by trained
behavioral psychologists, using
AceNgage methodology.

Identify the most granular reasons

for leaving

High quality feedback on

lifecycle of the employee and
strengths of the organization

Superior analysis and reporting

and provide tangible actions for
improvement planning and
implementation

Unbiased understanding of whats

working and whats not

Enable building and monitoring

precise retention improvement
actions

Increase HR bandwidth for

managing retention
improvement actions

Reduce turnover cost

1.90 Lac Exit Interviews

AceNgage: Exit Inter views & Attrition Analysis

How We Improve Engagement & Retention

Initial workshop to understand

the organization and customize
the feedback survey

Data captured is analyzed and

reports generated

Interviews conducted by trained

behavioral psychologists

AceNgage will work with

client SPOCs to help
implement action plans

Review with client to understand

reasons for leaving and agree on
action plans

Continuous improvement
plan to reduce attrition

Measure effectiveness of action

plans through exit interviews, dip
stick studies, feedback from
random employee samples

1.90 Lac Exit Interviews

AceNgage: Exit Inter views & Attrition Analysis

Current Challenges Faced By Organizations
37%

of employees leave because of

their immediate managers

62%

of employees stated that they

were unhappy with the quality of
retention effort

61%

of Managers admitted that they

need coaching on communication,
specifically in areas of appraisal,
promotion and salary related
communication

68%

of employee leave due to

Controllable factors

78%

variance between reasons for

leaving stated to the Organization
vs. what is stated to AceNgage

1.90 Lac Exit Interviews

AceNgage: Exit Inter views & Attrition Analysis

Why AceNgage?

Its Our
Core Competency

We Bring In Wealth Of
Experience And
Experise

We Bring The HR Focus

Back Into Caring For
Employees

We Provide Unbiased
And Objecive 360o
View

AceNgage has invested

signicant amount of ime
money, ime, energy to
develop people and
technology to deliver
consistently the best quality
feedback, reports and analysis
to assist clients in
undertaking precise
improvement acion plans to
improve engagement &
retenion

AceNgage has conducted over

175,000 exit interviews with
the help of qualied and
trained behavioral psychologists to unearth the mystery
behind atriion. AceNgage
assists clients in building
employee retenion iniiaives
with help form best pracices
from our wealth of experiences across clients from various
industries

AceNgage handles large

amounts of data and MIS.
Under ordinary circumstances
for clients to do this internally
using their valuable HR
resources would have resulted
in spending inordinate amount
of ime. AceNgage intervenion helps HR specialists to
bring the focus back into
caring for their employees and
resolving their issues quickly

AceNgage counselors uncover

what caused atriion along
with immense and relevant
feedback around whats
working well and whats not.
The unbiased feedback from
the respondents help organizaions build tangible acion
plans to improve their people,
policy & process framework
that governs and employee
engagement.

1.90 Lac Exit Interviews

AceNgage: Exit Inter views & Attrition Analysis

Why AceNgage?
- All counselors are trained behavioral
psychologists.
- Counselors go through a combinaion of
class room and on the job training
- On compleion of skills training employees
go through mock calls and nesing for two
weeks
- Go No Go evaluaion conducted at the end
of four weeks

- All of our real ime work can be rescheduled

and be carried out from home/remote
locaions if the situaion demands.
- Our processes are developed to ensure and
deliver high quality service even in cases of
denial of premises for a few days at a stretch.
- Backup is taken on a weekly basis and saved

- Dedicated counselors for each client

- Quality monitoring by dedicated CQA
- Mystery shopping
- CSAT with Interviewees

- We are not in the Recruitment business or

any acivity related to recruitment which
may allow use of employee informaion
made available to us
- The discussion between an employee and
the counselor is treated as privileged
informaion

1.90 Lac Exit Interviews

AceNgage: Exit Inter views & Attrition Analysis

Value Adds To Clients
Isolate root-causes individually and in clusters

- Understand reasons of leaving and triggers for atriion

- Specic feedback on the people, processes and policies framework governing
employee engagement and retenion
Beter quality decision making for improving engagement and retenion
- Decision making minimizes gut feel and provides a solid data based input to
building improvement acion plans
- Monitoring the eeciveness of implementaion of correcive acions plans
embed ded in yXit.
High quality feedback
- Besides eliciing reasons for leaving, feedback from every employee includes whats
working well, whats not and provide for gathering ideas for improvement
- Feedback reects on the enire employee lifecycle
- Managers align to the drivers of atriion and make soluions work
Free HR bandwidth to pursue employee care aciviies
- Reporing and analysis essenially involves siting through large amounts data. By
making this valuable feedback available month-on-month, HR specialists can spend
ime in addressing root causes and building soluions

1.90 Lac Exit Interviews

AceNgage: Exit Inter views & Attrition Analysis

Our Clients

1.90 Lac Exit Interviews

Advantage
Niojak HR Mall

Niojak HR Ser vices Video

Brought to you by a team of 400 HR

& Ecommerce professionals, the
Niojak HR Mall has been built to
empower Organisations with the
best in class People Solutions
A range of Smart HR Tools,
State-of-the-Art HR Solutions and HR
Services that cover every HR
circumstance.

The Niojak HR Mall

Your People Solutions Partner

Niojak HR Ser vices Video

Psychometric
Assessments

800 Customers
30 Lac Assessments

Payroll &
Compliance

Training Modules
& Workshops

2,500 Customers
5 Lac Employee Records

1 Lac Training Delivery

Hours

HR
Surveys

360 Degree
Feedback

90,000 Employees
Covered

100 Clients
50,000 Feedbacks

Employee
Engagement

70 Ready to Use Kits

HRMS &
HRIS

300 Customers
4 Lac Employee Records

Background
Verification

225 Customers
8 Lac Verifications

HR Solutions For Every HR Circumstance

Performance
Management

16,000 Appraisals

Exit
Interviews

1.75 lac Exit Interviews

Applicant Tracking
System

Training Games &

Prevention of
Activities
Sexual Harassment

2500 Happy Recruiters

Leadership
Coaching

2000 Hours of Interaction

16,000 Employee
Modules

HR
Outsourcing

8000 Contract Employees

Employee Referral
Platform

50 Customers
10,000 Employees

120 Customers
25,000 Trainees

CHENNAI MUMBAI DELHI BENGALURU HYDERABAD PUNE

Regd. Office: No. 232, V M Street, Mylapore, Chennai 600004 Tel: +91 44 4225 2801 Fax: 91 44 2466 2806
Corporate Office: E-619, Floral Deck Plaza, 22nd Road, MIDC, Andheri East, Mumbai 400093 Tel: +91 22 4227 1300
Email ID: support@niojak.com Website: www.niojak.com CIN: U72900TN2012PTC087542