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Service Manual & User Guide

CPU-NXT3.2 (DRAFT)

24/7 Product Support Group: 1.866.967.4457


WMS Gaming, Inc. 800 S. Northpoint Boulevard Waukegan, IL 60085
16-1408348
Aug 2012

Table of Contents
CHAPTER 1: Introduction and Features

Introduction ..............................................................................................1-1
Table of Contents .....................................................................................1-1
Overview ...................................................................................................1-1
Reference Documentation ......................................................................1-1
Tools Required..........................................................................................1-2
Preventing Injury and Damage................................................................1-3
Preventing Shock..............................................................................1-3
Replacing/Repairing AC Line Cord ...................................................1-3
Properly Secure and Vent All Equipment..........................................1-3

CPU-NXT 3.2 Parts ...................................................................................1-4


About CPU-NXT 3.2 ..................................................................................1-5
CPU-NXT 3.2 Board Identification ....................................................1-5

Temperature Guidelines ..........................................................................1-6


Lock Specifications/Guidelines ..............................................................1-6
CPU Lock Specifications...................................................................1-6

CHAPTER 2: Installation and Setup

Table of Contents .....................................................................................2-1


Preparation for Installing CPU-NXT 3.2 (BB2 and BBxD).......................2-1
Removing the Protective Pull-Tabs from the Backup Battery ...........2-2
Changing the CPU Shipping Locks...................................................2-2
Remove Cover Plate To Install Second Lock (if applicable).................. 2-3

Installation: CPU-NXT 3.2 into the BB2 ..................................................2-3


Removing CPU-NXT2 Assembly ......................................................2-3
Checking/Installing Jurisdictional SPI and BIOS...............................2-5
Installing the Top Box LCD DVI Cable ..............................................2-6
Installing CPU-NXT 3.2 DC Power Distribution Cable ......................2-9
Installing CPU-NXT 3.2...................................................................2-10
Ethernet Cable Routing (If Applicable)............................................2-13

Installation: CPU-NXT 3.2 into the BBxD ..............................................2-14


Removing CPU-NXT2 Assembly ....................................................2-14
Checking/Installing Jurisdictional SPI and BIOS.............................2-16
Installing the Top Box LCD DVI Cable ............................................2-16
Installing CPU-NXT 3.2 DC Power Distribution Cable ....................2-19
DC Power Cable Routing................................................................2-20
Installing CPU-NXT 3.2...................................................................2-21
Connecting the Tower Light Extension Cable .................................2-23
Ethernet Cable Routing...................................................................2-25

Upgrading CPU-NXT3 to CPU-NXT 3.2.................................................. 2-26


RAM Clear.............................................................................................. 2-26
Performing an Automated RAM Clear ............................................2-26
Performing a RAM Clear from Administration Mode ........................... 2-26

Performing a RAM Clear from a Fault.............................................2-26


Performing a RAM Clear using the DIAGNOSTIC Button ..............2-27
CompactFlash CPU-NXT 3.2 RAM Clear .......................................2-27

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Troubleshooting RAM Clear Problems ................................................. 2-28


RAM Dump ............................................................................................ 2-28

Table of Contents:

Special Instructions for PCBs ......................................................... 2-28

Troubleshooting .....................................................................................2-32

CHAPTER 3: Maintenance

Table of Contents ..................................................................................... 3-1


Maintenance ............................................................................................ 3-1
Handling and Treatment of CPU-NXT 3.2 ........................................ 3-1
Installing New Solid State Drive........................................................ 3-2
Remove the old Solid State Drive..........................................................3-2
Install a New Solid State Drive ..............................................................3-3

Replacing CPU Fan .......................................................................... 3-4


Remove Existing CPU Fan....................................................................3-4
Install New CPU Fan .............................................................................3-5

Removing/Installing Memory Module................................................ 3-7


Removing Memory Module....................................................................3-7
Installing Memory Module......................................................................3-7

Replacing CPU-NXT 3.2 Enclosure Fan........................................... 3-8


Remove Existing CPU-NXT 3.2 Enclosure Fan ....................................3-8
Install New CPU-NXT 3.2 Enclosure Fan..............................................3-8

Removing/Installing Jurisdictional SPI and BIOS ........................... 3-10


Remove the JUR SPI Assembly or BIOS Firmware Assembly ...........3-10
Install the JUR SPI Assembly or BIOS Firmware Assembly ............... 3-11

Replacing CR2450 Batteries .......................................................... 3-12


Changing the PATA Board .............................................................. 3-13

Prepare CPU-NXT 3.2 for Shipping .......................................................3-16

CHAPTER 4: Troubleshooting

Table of Contents .........................................................................4-1


Troubleshooting ...........................................................................4-1
Common Troubleshooting Solutions................................................. 4-1
CPU-NXT 3.2 LEDs .......................................................................... 4-2

CHAPTER 5: Parts

Table of Contents .........................................................................5-1


Parts List.......................................................................................5-1

Aug 2012

Chapter 1

Introduction and Features


Introduction

The purpose of this chapter is to present a brief overview of the features and characteristics of the
CPU-NXT 3.2 (A-026352-03-02), Figure 1-1.
Figure 1-1 CPU-NXT 3.2.

Table of
Contents

This chapter contains the following topics:

Introduction.................................................................................. 1-1
Table of Contents......................................................................... 1-1
Overview....................................................................................... 1-1
Reference Documentation .......................................................... 1-1
Tools Required ............................................................................. 1-2
Preventing Injury and Damage ................................................... 1-3
Preventing Shock..............................................................................1-3
Replacing/Repairing AC Line Cord ...................................................1-3
Properly Secure and Vent All Equipment..........................................1-3

CPU-NXT 3.2 Parts ....................................................................... 1-4


About CPU-NXT 3.2 ..................................................................... 1-5
CPU-NXT 3.2 Board Identification ....................................................1-5

Temperature Guidelines .............................................................. 1-6


Lock Specifications/Guidelines.................................................. 1-6
CPU Lock Specifications...................................................................1-6

Overview

CPU-NXT 3.2 offers several improvements including Boot time improvement, NVRAM performance
improvement (20% over CPU-NXT3), and support for Windows 7.
NOTE: Please be aware of the following:

Reference
Documentation

The following documentation provides reference information for the procedures in this manual:

Aug 2012
16-1408348

CPU-NXT 3.2 requires a minimum OS family H15.xx (NSOS-000-1000) and compatible RAM
Clear (NCLR-000-1000), Adlink BIOS (NBOT-L0003-2000) or common BIOS
(NBOT-00003-2000).

Service Manual 16-022128-xx: Bluebird 2 Mechanical Reel (BB2-Mech) & Video Gaming Device
Service Manual 16-026146-xx: Bluebird XD (BBxD) Service Manual & User Guide
Service Manual 16-029397: CPU-NXT 3 Service Manual and User Guide
Technical Service Bulletin 16-1408444: Conversion CPU-NXT3 to CPU-NXT3.2

1-2

Chapter 1: Introduction and Features

Tools Required

The following tools are required to complete the procedures in this manual:

ESD wrist strap

#2 Phillips screwdriver (magnetized recommended)

7/8-inch socket

7/16-inch nut driver or ratchet

3/16-inch nut driver (thin wall)

3/16-inch Flathead screwdriver (magnetized recommended)

1/4-inch Flathead screwdriver (magnetized recommended)

Insulated needle-nose pliers

File Compression Program (such as WinZip - If you do not have Winzip, it can be
downloaded for free) (for RAM Dump)

USB CompactFlash Card Reader (for RAM Dump)

Desktop or Laptop PC (for RAM Dump)

T8 Security Torx screwdriver (magnetized recommended), Figure 1-2 (A)


McMaster Carr p/n 83335A69 (Tamper-Resistant Torx Driver T8 Torx)
2-13/32-inch Blade Length
6-1/2-inch Overall Length
T10 Security Torx screwdriver (magnetized recommended), Figure 1-2 (B)
McMaster Carr p/n 83335A61 (Tamper-Resistant Torx Driver T10 Torx)
3-inch Blade Length
7-1/2-inch Overall Length

Figure 1-2 T8 Torx screwdriver (left), T10 Security Torx screwdriver (left), and tip-end of driver (center).
A

Aug 2012

Preventing Injury and Damage

1-3

Preventing
Injury and
Damage
Preventing Shock

ALWAYS power equipment OFF at the Power Switch.


Regardless of the type of procedure, set all Power Switches to OFF when servicing the game,
Top Box, or other equipment.

Unplug equipment from the outlet if not handling ESD-sensitive components.

Exercise caution when working around electrical equipment. Preventing ESD

ALWAYS wear an ESD wrist strap.


Fasten a resistive type (1 or 10 Meg) ESD wrist strap on arm and ensure that it makes good skin
contact, Figure 1-3 (A). Secure the clip end of the wrist strap to a nearby ground point.
Suggested grounds points are:

An unpainted or bare exposed metal area of the game cabinet or equipment enclosure.

Any labeled ESD common ground point, Figure 1-3.

Figure 1-3 ESD wrist strap (left) and ESD common ground point symbol (right).

Ground equipment when handling ESD-sensitive components.


When accessing printed circuit boards (PCBs) or components in direct contact with PCBs,
including EPROMs, CompactFlash Cards, and PCB connectors, connect the three-prong
equipment line cord to a properly grounded outlet. Then, secure the clip end of the ESD wrist
strap to an unpainted or bare exposed metal area of the game cabinet or equipment enclosure.

Replacing/Repairing If the AC Line Cord is damaged, it must be replaced by the manufacturer (WMS), its service agent,
AC Line Cord or similarly qualified persons in order to avoid a hazard.
Properly Secure and Before performing any service tasks, the game (and Top/Accessory Box, if applicable) must be
Vent All Equipment properly secured as described in the Service Manual. All WMS cabinets and associated equipment

(including Top/Accessory Box, controllers, etc.) must be properly installed. Upright games must be
mounted to a stand using four bolts, and all stands must be bolted to the floor, a wall, or secured
back to back. Slant games must be installed back to back, or back against a wall. WMS Upright
(BBU/BB2/BB2e) and Slant (BBS/BBS-W) cabinets require a minimum of 6 inches (15 cm)
clearance on both sides and at the rear to allow for proper ventilation. WMS BBxD cabinets may be
placed directly side by side, but require a minimum of 6 inches (15 cm) clearance at the rear to allow
for proper ventilation. Failure to fully secure and vent games may cause injury and equipment
damage.

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1-4

Chapter 1: Introduction and Features

CPU-NXT 3.2
Parts

Reference Figure 1-4 for a list of parts required for any CPU-NXT 3.2 game cabinets.

CAUTION: CPU-NXT 3.2 games require all parts listed in this bulletin. The following are a subset of
all required parts..
Figure 1-4 Required parts subset for CPU-NXT 3.2 games.
Part Number

Description

Photo

Installation

CPU
A-026352-03-02

ASSY: CPU-NXT 3.2

see Preparation for Installing


CPU-NXT 3.2 (BB2 and BBxD)
on page 2-1

Cables
HD-029663-00-03

CBL: DVI-D, W/FRTS, 2ND DISP LBL,


3M (used in BBxD only)

see Installation: CPU-NXT 3.2


into the BBxD on page 2-14

HD-029663-00-02

cbl: dvi-d, w/frts, 2nd disp lbl, 2m


(used in BB2 only)

see Installation: CPU-NXT 3.2


into the BB2 on page 2-3

HD-009861-00-01

cbl: tower lamp ext-1ft


(used in BBxD only)

see Connecting the Tower Light


Extension Cable on page 2-23

HD-029117-00-00-00

cbl: cd power, CPU-NXT 3.2


(used in both BB2 and BBxD)

see Installation: CPU-NXT 3.2


into the BB2 on page 2-3

Components
6556-001668-00-00

FERRITE: CORE, SNAP-ON .857 x


1.285 SQUARE (used in BBxD only)

see Connecting the Tower Light


Extension Cable on page 2-23

Aug 2012

1-5

About CPU-NXT 3.2

About
CPU-NXT 3.2

This section contains general information about CPU-NXT 3.2, Figure 1-5.
Figure 1-5 CPU-NXT 3.2.

CPU-NXT 3.2 Board Reference Figure 1-6 and Table 1-1 to identify the components on the PCB.
Identification
CAUTION: Do not remove the PCB from the enclosure.
Figure 1-6 Layout of CPU-NXT 3.2 PCB and with SSD Bracket (bottom closeup).
D

A
B

Table 1-1 Layout of CPU-NXT 3.2.

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ID

Connector

Connector Position

General I/O Blind Mate Connector

P1, P2

PCI Express x16 Video Card

J17

Reset Button

SW1

SDRAM Memory Module [located underneath CPU


Processor Heat Sink Fan (E)

J2 (COMe CPU Module)

CPU Module and COM-EXPRESS


CPU Processor Heat Sink Fan

J18

CPU-NXT 3.2 Enclosure Fan

J14

1-6

Chapter 1: Introduction and Features

Table 1-1 Layout of CPU-NXT 3.2.


ID

Connector

Connector Position

CompactFlash Drive (OS software)

J12

CompactFlash Drive (game software)

J10

Jurisdictional SPI EPROM

XU4

Digital Audio (SPDIF) Connector

J2

BIOS

XU1

DVI Primary Video Port


DVI Secondary DVI Port

J1 Top
J1 Bottom

Battery 1 for NVRAM subsystem

BH1/BAT1

Battery 2 for NVRAM subsystem

BH2/BAT2

Serial Video Port


VGA Analog Video Port

J3 Top
J3 Bottom

N
O

10/100/1000 Mbit/s Ethernet/+ 2 USBs

J7

10/100/1000 Mbit/s Ethernet/+ 2 USBs

J6

SSD

J13 and J15

Temperature
Guidelines

Units which are stored at below room temperature are required to acclimate to room temperature
before powering on. This avoids rapid thermal increase, potential for thermal shock, and avoids
excessive condensation.

Lock
Specifications/
Guidelines

This section contains CPU and Cabinet entry lock specifications.

CPU Lock Reference Table 1-2 and Table 1-3 for the lock specifications on the CPU Assembly Door.
Specifications Table 1-2 CPU Lock Specs (in inches).
Designed
Extended
Lock Location Length (inches) Length*

Cam
Description

Cam Part No.

Rotation to
Lock (viewed
from key end)

CPU Assembly 5/8 inches (.625) 1/2 inches (.5)


outside

Special

01-027230-00-00

clockwise

CPU Assembly
(secondary)

1 1/4 inches
(1.25) flat

01-12793-08

clockwise

5/8 inches (.625) 1/2 inches (.5)


outside

Table 1-3 CPU Lock Specs (in millimeters).


Designed
Lock Location Length (mm)

Extended
Length*

Cam
Description

Cam Part No.

Rotation to
Lock (viewed
from key end)

CPU Assembly 16 mm

13 mm outside

Special

01-027230-00-00

clockwise

CPU Assembly
(secondary)

13 mm outside

32 mm flat

01-12793-08

clockwise

16 mm

* Conditions

Extending the lock inside requires a new cam.

Extending the lock outside requires a spacer.

Aug 2012

Chapter 2

Installation and Setup


Table of
Contents

This chapter contains the following topics:

Table of Contents......................................................................... 2-1


Preparation for Installing CPU-NXT 3.2 (BB2 and BBxD)......... 2-1
Removing the Protective Pull-Tabs from the Backup Battery ...........2-2
Changing the CPU Shipping Locks...................................................2-2
Remove Cover Plate To Install Second Lock (if applicable).................. 2-3

Installation: CPU-NXT 3.2 into the BB2...................................... 2-3


Removing CPU-NXT2 Assembly ......................................................2-3
Checking/Installing Jurisdictional SPI and BIOS...............................2-5
Installing the Top Box LCD DVI Cable ..............................................2-6
Installing CPU-NXT 3.2 DC Power Distribution Cable ......................2-9
Installing CPU-NXT 3.2...................................................................2-10
Ethernet Cable Routing (If Applicable)............................................2-13

Installation: CPU-NXT 3.2 into the BBxD ................................. 2-14


Removing CPU-NXT2 Assembly ....................................................2-14
Checking/Installing Jurisdictional SPI and BIOS.............................2-16
Installing the Top Box LCD DVI Cable ............................................2-16
Installing CPU-NXT 3.2 DC Power Distribution Cable ....................2-19
DC Power Cable Routing................................................................2-20
Installing CPU-NXT 3.2...................................................................2-21
Connecting the Tower Light Extension Cable .................................2-23
Ethernet Cable Routing...................................................................2-25

Upgrading CPU-NXT3 to CPU-NXT 3.2 .................................... 2-26


RAM Clear................................................................................... 2-26
Performing an Automated RAM Clear ............................................2-26
Performing a RAM Clear from Administration Mode ........................... 2-26

Performing a RAM Clear from a Fault.............................................2-26


Performing a RAM Clear using the DIAGNOSTIC Button ..............2-27
CompactFlash CPU-NXT 3.2 RAM Clear .......................................2-27

Troubleshooting RAM Clear Problems .................................... 2-28


RAM Dump ................................................................................. 2-28

Troubleshooting......................................................................... 2-32

Special Instructions for PCBs..........................................................2-28

Preparation for
Installing CPUNXT 3.2 (BB2
and BBxD)

This section contains steps that must be completed before installing CPU-NXT 3.2.

NOTES:

To upgrade CPU-NXT 2 to CPU-NXT 3.2, see Installation: CPU-NXT 3.2 into the BB2 on
page 3 or Installation: CPU-NXT 3.2 into the BBxD on page 14 depending on the gaming
cabinet.
To upgrade CPU-NXT 3 to CPU-NXT 3.2, see Upgrading CPU-NXT3 to CPU-NXT 3.2 on
page 26.
Before upgrading a game from CPU-NXT2 or CPU-NXT3, ensure the replacement game
theme and OS are compatible with CPU-NXT 3.2
All instructions for the BB2 configuration are also valid for the BB2e configuration.

ESD: When handling CPU-NXT 3.2 away from the game, observe the following ESD Precautions
listed in Preventing Injury and Damage on page 1-3.
Aug 2012
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2-2

Chapter 2: Installation and Setup

Removing the
Protective Pull-Tabs
from the Backup
Battery

There may be protective pull-tabs, Figure 2-1 (A), on the two backup batteries on the CPU Board.
If there are battery pull-tabs installed, remove them, Figure 2-1 (B), to connect the backup
batteries to the CPU Board.
Once the batteries are enabled or if they are ever replaced, the time and date should be set up in
the OS.
WARNING: If the backup batteries are not working, the game may lose settings when the power is
turned off.
Figure 2-1 Backup batteries with tabs (left) and with tabs removed (right).

Changing the CPU To ensure that the CPU Assembly Shipping Lock does not open during transport, a Torsion Spring
Shipping Locks keeps the lock from slipping open, Figure 2-2 (A). The Torsion Spring must be removed when the
Shipping Lock is replaced.

Figure 2-2 Shipping Lock on the inside of the CPU Assembly Door.

B
D
A
C

1 Remove the CPU Enclosure Door from the game if applicable.


2 Release the Torsion Spring, Figure 2-2 (A).
3 Using a 7/16-inch Nut Driver, ratchet, remove the cam, Figure 2-2 (B).
4 Using a 7-8-inch Nut Driver, ratchet remove the Shipping Lock, Figure 2-2 (D).
5 When the Shipping Lock is removed, discard the Torsion Spring, Figure 2-2 (A).
6 Install the new lock according to casino protocol. Ensure that the cam removed in the previous
step is installed with the new lock.

Aug 2012

Installation: CPU-NXT 3.2 into the BB2

2-3

Remove Cover Plate To Install Second Lock (if applicable)


If a second lock is required in the place of the cover plate, Figure 2-3 (A), complete the following
steps to remove the cover plate.
Figure 2-3 Punching perforated cover plate out of CPU Assembly door.
A

1 Use a 3/16-inch or 1/4-inch Flathead screwdriver to punch the perforated cover plate out of the
CPU Assembly Door, Figure 2-3 (A).
2 Remove the cam for the new lock, Figure 2-2 (C), using a 3/16-inch or 1/4-inch Flathead
screwdriver to bend the cam until it breaks off.
3 Install the second lock according to casino protocol.

Installation:
CPU-NXT 3.2
into the BB2

This section contains the steps to install CPU-NXT 3.2 into the BB2. If you are installing the CPU
into a BBxD, see Installation: CPU-NXT 3.2 into the BBxD on page 2-14.

NOTE: All instructions for the BB2 are also valid for the BB2e.
ESD: When handling CPU-NXT 3.2 away from the game, observe the following ESD Precautions
listed in Preventing Injury and Damage on page 1-3:

Ensure that the game Line Cord is connected to the Power Entry Assembly to ground the
game.
Wear an ESD wrist strap that is secured to a ground on the game.

NOTE: Before upgrading a game from CPU-NXT2 or CPU-NXT3, ensure the replacement game
theme and OS are compatible with CPU-NXT 3.2.

Removing Complete the following steps to remove the CPU-NXT2 Assembly from the BB2.
CPU-NXT2
1 Unlock and open the Main Door.
Assembly

2 Observe all appropriate safety and ESD precautions listed in Preventing Injury and Damage on
page 1-3.

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2-4

Chapter 2: Installation and Setup

3 Disconnect the DVI Cable, Figure 2-4 (D), as defined in Table 2-1.
Figure 2-4 Connections to CPU-NXT2 (top) and CPU-NXT3 (bottom).
A
B

Table 2-1 CPU Assembly Connections.


Connection

Location

USB Ports (4)

Figure 2-4 (A)

Ethernet Ports (2) (if applicable)

Figure 2-4 (B)

VGA Video Ports

Figure 2-4 (C)

DVI Video Port

Figure 2-4 (D)

SPDIF Port

Figure 2-4 (E)

4 If applicable, disconnect the VGA Cable, Figure 2-4 (C), as defined in Table 2-1.
NOTE: After the VGA Cable is disconnected from the Accessory/Top Box LCD, it is to remain in the
game.
5 Disconnect the SPDIF Cable, Figure 2-4 (E), as defined in Table 2-1.
6 Disconnect the USB Cable, Figure 2-4 (A), as defined in Table 2-1.
7 If applicable, disconnect the Ethernet Cable, Figure 2-4 (B), as defined in Table 2-1.
8 Turn the CPU Lock to the left and open or remove the CPU Enclosure Logic Door,
Figure 2-5 (A).
Figure 2-5 Turning CPU Lock to the left to unlock.
A

9 Pull down and slightly forward to disengage hook, then push up on the black mounting tab
located below the CPU Enclosure, Figure 2-6 (A), on the right-hand side, to disengage the
CPU Enclosure from the two blind mate connectors on the Bulkhead Board, Figure 2-6 (B).
Figure 2-6 CPU Enclosure removal from the game.

10 Lift the CPU Enclosure up and away from the four hooks, Figure 2-6 (C), that hold the CPU
Enclosure in place.
11 Remove the CPU Enclosure from the game.
Aug 2012

Installation: CPU-NXT 3.2 into the BB2

2-5

Checking/Installing Depending on the jurisdiction, the Jurisdictional SPI (JUR SPI), Figure 2-7 (A), and BIOS,
Jurisdictional SPI Figure 2-7 (B), may not ship with CPU-NXT 3.2. Before installing CPU-NXT 3.2, verify that each chip
and BIOS is fully seated.
NOTE: Figure 2-7 (C) shows orientation of the EPROMS.
Figure 2-7 JUR SPI and BIOS installed in CPU-NXT 3.2.

NOTE: If the BIOS ever requires replacing, see Removing/Installing Jurisdictional SPI and BIOS on
page 3-10, which explains how to replace the chip.

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2-6

Chapter 2: Installation and Setup

Installing the Top Complete the following steps to install the Top Box LCD DVI Cable:
Box LCD DVI Cable
1 Remove the Accessory/Top Box Crown by pushing the latches, Figure 2-8 (A), (located at the
bottom of the left and right flanges) outward, and lifting the crown off the Accessory/Top Box,
Figure 2-8 (B).
Figure 2-8 Removing the Accessory/Top Box Crown.

2 Remove and hold the Accessory/Top Box LCD by lifting it up and then out of the bracket,
Figure 2-9 (A), and remove it from the game.
3 Remove the Accessory/Top Box Crown by lifting the crown straight up, Figure 2-9 (A), then
spreading the sides slightly apart, Figure 2-9 (B), lifting the crown away from the game,
Figure 2-9 (C), and then lifting the crown off the Accessory/Top Box.
NOTE: When spreading the sides of the Accessory/Top Box Crown, confirm the mounting hooks
located on both sides of the crown, Figure 2-9 (D), clear the Top LCD when lifting the crown off of
the Accessory/Top Box.
Figure 2-9 Removing the Accessory/Top Box Crown.
B

D
C
A

4 Disconnect the Power Cable, Figure 2-10 (A).

Aug 2012

Installation: CPU-NXT 3.2 into the BB2

2-7

5 Disconnect the VGA Cable, Figure 2-10 (B).


NOTE: After the VGA Cable is disconnected from the Accessory/Top Box LCD, it is to remain in the
game.
Figure 2-10 Disconnecting the Power and VGA cables from Accessory/Top Box LCD.

6 Remove the LCD and set it in a safe location.


7 Route one end of the DVI Cable (HD-029663-00-02) down the cable access hole,
Figure 2-11 (A).
NOTE: It is recommended that at least one foot of cable slack be left in Top Box.
Figure 2-11 Routing DVI Cable down cable access hole.
A

8 Remove Main LCD.


9 If applicable, disconnect and remove the two extreme left reels from the game. Reference
Service Manual 16-022128-xx: Bluebird 2 Mechanical Reel (BB2-Mech) & Video Gaming
Device for information on how to remove a mechanical reel.
10 Route the DVI Cable through the two cable clamps in front of the left cable channel,
Figure 2-12 (A), and down the cable access hole, Figure 2-12 (B).
Figure 2-12 Routing DVI Cable through cable clamps and down cable access hole.

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2-8

Chapter 2: Installation and Setup

11 If applicable, install the reels removed in step 8 on page 2-7. Reference Service Manual 16022128-xx: Bluebird 2 Mechanical Reel (BB2-Mech) & Video Gaming Device for information on
how to install a mechanical reel.
12 Reinstall the Main LCD.
13 Connect the other end of the DVI Cable to the Accessory/Top Box LCD, Figure 2-13 (A).
Figure 2-13 Connecting DVI Cable to Accessory/Top Box LCD.

NOTE: If there is too much slack left in the DVI Cable, it can be looped back through the cable
clamps to tighten.
14 Connect the Power Cable to the Accessory/Top Box LCD.
15 Lift the Accessory/Top Box LCD on to the Accessory/Top Box LCD brackets, Figure 2-14 (A).
NOTE: Verify that the cables do not interfere with the Top Box Fan.
Figure 2-14 Lifting the Accessory/Top Box LCD.

16 Replace the Accessory/Top Box Crown by aligning it with the front of the Accessory/Top Box
and then sliding it down until the latches engage, Figure 2-15 (A).
Figure 2-15 Replacing the Accessory/Top Box Crown.

Aug 2012

Installation: CPU-NXT 3.2 into the BB2

2-9

Installing Complete the following steps to install the DC Power Distribution Cable (HD-029117-00-00):
CPU-NXT 3.2
1 Disconnect the 22-pin Primary DC Power cable (HD-021266-00-00) P5 connector,
DC Power
Figure 2-16 (A), from J9 on the Bulkhead Board.
Distribution Cable
Figure 2-16 Disconnecting Primary DC Power Cable from Bulkhead Board.
A

2 Connect the 22-pin Primary DC Power Cable, Figure 2-17 (A), P5 connector into the DC Power
Cable P1 connector, Figure 2-17 (B).
Figure 2-17 Connecting Primary DC Power Cable into DC Power Cable.

B
A

3 Connect the Primary DC Power Cable P2 connector to J9 on the Bulkhead Board,


Figure 2-18 (A).
Figure 2-18 Connecting Primary DC Power Cable to Bulkhead Board.

4 Connect the DC Power Cable P3 connector to the 12-pin Mini-Fit Jr. Power Input located on
the side of CPU-NXT 3.2, Figure 2-19 (A).
Figure 2-19 Connecting DC Power Cable to Mini-Fit Jr. Power Input.
A

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2-10

Chapter 2: Installation and Setup

Installing Complete the following steps to install CPU-NXT 3.2:


CPU-NXT 3.2
1 With the Logic Door open or removed, Figure 2-20 (A), slide CPU-NXT 3.2 Enclosure onto the
four mounting hooks, Figure 2-20 (B).
WARNING: Do not attempt to seat the CPU into the Bulkhead without removing the Logic Door.
Doing so may damage the CPU and/or the Bulkhead.
Figure 2-20 CPU-NXT 3.2 with Logic Door removed (left) and mounting hooks in BB2 (right).
A

2 On the bottom right corner of CPU-NXT 3.2, push down on the black mounting tab,
Figure 2-21 (A), making sure to latch the tab on the mechanical hook, to lock the enclosure into
the blind mate connectors on the top of the Bulkhead Board, Figure 2-20 (C).
CAUTION: This step is critical to the proper function of the CPU.
Figure 2-21 Pushing down on mounting tab.

3 Install the two CompactFlash cards by gently pushing down on the center of the cards,
Figure 2-22.
NOTE: The front of the Compact Flash cards face the video card heatsink, and the back of the
CompactFlash cards face the CPU faceplate.

Install the game software card into the left CompactFlash slot above the GAME label located
on the SSD bracket, Figure 2-22 (A).
Install the Operating System (OS) card into the right CompactFlash slot above the OS label
located on the SSD bracket, Figure 2-22 (B).

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Installation: CPU-NXT 3.2 into the BB2

2-11

WARNING: Do not force the CompactFlash card down. If the card does not engage easily, it is
likely installed backwards.
Figure 2-22 Installing CompactFlash cards.

4 Install the Logic Door on the CPU hinges, then turn the lock to the left and close the Logic Door,
Figure 2-23.
NOTE: If the Logic Door detaches, reinstall it by first engaging the left mounting pin and pushing the
Logic Door towards the Main Door hinge to engage the right mounting pin,
Figure 2-23 (A).
Figure 2-23 Closing/installing Logic Door.

5 Plug the SPDIF Digital Audio Cable into the SPDIF Audio port (J2) located on CPU-NXT 3.2,
Figure 2-24 (A).
Figure 2-24 Connecting the SPDIF Digital Audio Cable.
A

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Chapter 2: Installation and Setup

6 Connect the Top Box LCD Secondary Cable to the Secondary Port located on CPU-NXT 3.2,
Figure 2-25 (A). Tighten the thumbscrews at the end of the cable to ensure it is properly
secured.
Figure 2-25 Connecting the Top Box LCD Secondary Cable.

NOTE: Confirm the Top Box LCD Secondary Cable is connected to the correct port. The Secondary
Port is located behind the Primary Port.
7 Connect the LCD Primary Cable to the Primary Port located on CPU-NXT 3.2, Figure 2-25 (B).
Tighten the thumbscrews at the end of the cable to ensure it is properly secured.
NOTE: Confirm the LCD Primary Cable, Figure 2-25 (B), is connected to the correct port. The
Primary Port is located in front of the Secondary Port, Figure 2-25 (A).
8 Connect the USB Button Panel Cable to an available USB port located on CPU-NXT 3.2,
Figure 2-26 (A).
Figure 2-26 Connecting the USB Button Panel Cable.

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Installation: CPU-NXT 3.2 into the BB2

2-13

Ethernet Cable If applicable, complete the following steps to route the Ethernet cables.
Routing (If
1 Connect the Ethernet cables to the Ethernet ports located on CPU-NXT 3.2, Figure 2-27 (A).
Applicable)
Figure 2-27 Connecting the Ethernet cables to CPU-NXT 3.2.

2 Route the Ethernet cables directly along the left side of the CPU Enclosure and the Bulkhead
Board, Figure 2-28 (A), and then out of the cable access hole located in the back left corner of
the cabinet, Figure 2-28 (B).
NOTE: Do NOT route the Ethernet cables in front of the CPU Enclosure or the Bulkhead Board. Do
NOT route the Ethernet cables through the same hole in which the AC Line Cord is routed.
Figure 2-28 Routing the Ethernet cables.
A

Route Ethe rnet cables


through cable access hole

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Chapter 2: Installation and Setup

Installation:
CPU-NXT 3.2
into the BBxD

This section contains the steps to install CPU-NXT 3.2 into the BBxD.
ESD: When handling CPU-NXT 3.2 away from the game, observe the following ESD Precautions
listed in Preventing Injury and Damage on page 1-3:

Ensure that the game Line Cord is connected to the Power Entry Assembly to ground the
game.
Wear an ESD wrist strap that is secured to a ground on the game.

NOTE: Before upgrading a game from CPU-NXT2 or CPU-NXT3, ensure the replacement game
theme and OS are compatible with CPU-NXT 3.2.

Removing CPU- Complete the following steps to remove CPU-NXT2 Assembly from the BBxD:
NXT2 Assembly
1 Unlock and open the Hatch Door.
2 Observe all appropriate safety and ESD precautions listed in Preventing Injury and Damage on
page 1-3.
3 Unlock the CPU and open or remove the CPU Assembly Logic Door, Figure 2-29 (A).
A locking bar, Figure 2-29 (B), on the CPU Assembly Logic Door engages the locking tabs,
Figure 2-29 (C), on the Bulkhead Board Mounting Bracket to secure the CPU Assembly when
the Logic Door is closed.
Figure 2-29 CPU Assembly removal.

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Installation: CPU-NXT 3.2 into the BBxD

2-15

4 Disconnect the DVI Cable, Figure 2-30 (B), as defined in Table 2-2.
Figure 2-30 Connections to CPU-NXT2 (top) and CPU-NXT3 (bottom).

Table 2-2 CPU Assembly Connections.


Connection

Location

SPDIF Port

Figure 2-30 (A)

DVI Video Port

Figure 2-30 (B)

VGA Video Ports

Figure 2-30 (C)

Ethernet Ports

Figure 2-30 (D)

USB Ports

Figure 2-30 (E)

5 If applicable, disconnect the VGA Cable, Figure 2-30 (C), as defined in Table 2-2.
NOTE: After the VGA Cable is disconnected from the Accessory/Top Box LCD, it is to remain in the
game.
6 Disconnect the SPDIF Cable, Figure 2-30 (A), as defined in Table 2-2.
7 Disconnect the USB Cable, Figure 2-30 (D), as defined in Table 2-2.
8 If applicable, disconnect the Ethernet Cable, Figure 2-30 (E).
9 Push right on the black mounting tab located below the CPU Assembly, Figure 2-29 (B), on the
left-hand side, to enough to disengage the lock lever from its latch.
10 Pull the lever towards the front of the game.
11 Lift the CPU Assembly up and away from the four hooks, Figure 2-29 (C), that hold the CPU
Assembly in place.
12 Remove the CPU Assembly from the game.

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Chapter 2: Installation and Setup

Checking/Installing Depending on the jurisdiction, the Jurisdictional SPI (JUR SPI), Figure 2-7 (A), and BIOS,
Jurisdictional SPI Figure 2-7 (B), may not ship with CPU-NXT 3.2. Before installing CPU-NXT 3.2, verify that each chip
and BIOS is fully seated.
NOTE: Figure 2-31 (C) shows orientation of the EPROMS.
Figure 2-31 JUR SPI and BIOS installed in CPU-NXT 3.2.

NOTE: If the BIOS ever requires replacing, see Removing/Installing Jurisdictional SPI and BIOS on
page 3-10, which explains how to replace the chip.

Installing the Complete the following steps to install the Top Box LCD DVI Cable (HD-029663-00-03).
Top Box LCD
1 Observe all appropriate safety and ESD precautions listed in Preventing Injury and Damage on
DVI Cable
page 1-3.
2 Pull firmly down on the Accessory/Top Box Crown Release Handle that hangs below the
Accessory/Top Box Crown Door on the left side of the LCD, Figure 2-32 (A), while lifting up on
the Accessory/Top Box Crown.
Once the Accessory/Top Box Crown Release Handle is pulled, the Accessory/Top Box Crown
Door is released but still safely held in place.
Figure 2-32 Accessory/Top Box Crown Release Handle next to LCD (close up on right).

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Installation: CPU-NXT 3.2 into the BBxD

2-17

3 Remove the ESD Wrist Strap from inside the cabinet and close (without locking) the Hatch
Door.
4 Lift the Accessory/Top Box Crown Door straight up, Figure 2-33 (A), to disengage the four
mounting hooks (two on each side), Figure 2-33 (B), and then pivot the top of the Accessory
Top Box Crown Door down towards the front of the cabinet, Figure 2-33 (C).
Figure 2-33 Opening Accessory/Top Box Crown Door (left) and disconnect Emotive Lighting Cables (right).
D

A
B

5 While holding the Accessory/Top Box Crown Door with one hand (which is still attached to the
game via cables), attach an ESD Wrist Strap to an unpainted piece of metal inside the
Accessory/Top Box Crown.
6 On the right side of the Accessory/Top Box Crown LCD, disconnect the four green Cat5E
Emotive Lighting cables to the Accessory/Top Box Crown Door, Figure 2-33 (D).
7 Pull the Accessory/Top Box Crown Door away from the cabinet and set it aside on a flat, nonabrasive surface.
8 Disconnect the Power and VGA cables from the Accessory/Top Box LCD.
NOTE: After the VGA Cable is disconnected from the Accessory/Top Box LCD, it is to remain in the
game.
9 Set the Accessory/Top Box LCD aside on a flat, non-abrasive surface.
10 Disconnect the VGA Cable from the CPU.
11 Remove the VGA Cable from the game.
12 Connect DVI Cable to Accessory/Top Box Crown LCD.
13 Route any excess DVI Cable through the left cable access hole and down the channel,
Figure 2-34.
Figure 2-34 Routing excess DVI Cable through cable access hole.

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Chapter 2: Installation and Setup

14 Route the DVI Cable through the cable clamp located along the back of the cabinet,
Figure 2-35 (A), and then through the cable access hole located on the bottom right,
Figure 2-35 (B).
Figure 2-35 Routing DVI Cable through cable clamps and down cable access hole (left) and cable access
hole close-up (right).

A
B

15 Continue routing the DVI Cable with the cable bundles, under the shelf and through the cable
clamps behind the right side of the Component Drawer keeping them as far away from the
main cable bundle as possible, Figure 2-36.
Figure 2-36 Connecting the Ethernet cables to CPU-NXT 3.2.

Aug 2012

Installation: CPU-NXT 3.2 into the BBxD

2-19

Installing Complete the following steps to install the DC Power Distribution Cable (HD-029117-00-00).
CPU-NXT 3.2
1 Disconnect the 22-pin Primary DC Power cable (HD-021266-00-00) P5 connector,
DC Power
Figure 2-37 (A), from J9 on the Bulkhead Board.
Distribution Cable
Figure 2-37 Disconnecting Primary DC Power Cable from Bulkhead Board.
A

2 Connect the 22-pin Primary DC Power Cable, Figure 2-38 (A), P5 connector into the DC Power
Cable P1 connector, Figure 2-38 (B).
Figure 2-38 Connecting Primary DC Power Cable into DC Power Cable.

B
A

3 Connect the Primary DC Power Cable P2 connector to J9 on the Bulkhead Board,


Figure 2-39 (A).
Figure 2-39 Connecting Primary DC Power Cable to Bulkhead Board.
A

4 If appropriate, remove the Player Tracking Bracket. Reference Service Manual 16-026146-xx:
Bluebird eXperience Design (BBxD) Video and Reel Gaming Device for information on how to
remove the Player Tracking System.

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Chapter 2: Installation and Setup

DC Power The following images show the proper way to route the DC Power Cable:
Cable Routing
1 Confirm no portion of the DC Power Cable with WAGO connectors is laying in the cable
channel, Figure 2-40.
Figure 2-40 Confirming no portion of DC Power Cable with WAGO connectors is in cable channel.

2 Route any excess portion of the DC Power Cable through the cable clamps, Figure 2-41 (A),
and behind CPU-NXT 3.2, Figure 2-41 (B).
Figure 2-41 Routing excess DC Power Cable.
A

3 To confirm that the excess portion of the DC Power Cable is routed correctly as described in
step 2, check to see that CPU-NXT 3.2 lid opens without interference, Figure 2-42.
Figure 2-42 Confirming CPU-NXT 3.2 lid opens (left) and closeup (right).

Aug 2012

Installation: CPU-NXT 3.2 into the BBxD

2-21

Installing Complete the following steps to install CPU-NXT 3.2.


CPU-NXT 3.2
1 Turn the CPU-NXT 3.2 lock to the left to unlock and open the Logic Door, Figure 2-43 (A).
Figure 2-43 Opening Logic Door.
A

2 Slide the Enclosure onto the four mounting hooks, Figure 2-44 (A).
Figure 2-44 CPU-NXT 3.2 installation into BBxD.

3 On the bottom left corner of CPU-NXT 3.2, push the black mounting tab, Figure 2-45 (A),
towards the back of the game to lock the Enclosure into the blind mate connectors on the
Bulkhead Board, Figure 2-44 (B).
CAUTION: This step is critical to the proper function of the CPU.
Figure 2-45 Pushing back on mounting tab.

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Chapter 2: Installation and Setup

4 Connect the secondary Accessory/Top Box LCD DVI Cable to the DVI Video Port on
CPU-NXT 3.2, Figure 2-46 (A).
Figure 2-46 Connecting DVI Cable to CPU.

5 Connect the Main LCD DVI Cable.


6 Connect the SPDIF Cable, Figure 2-30 (A), as defined in Table 2-2.
7 Connect the USB Cable, Figure 2-30 (D), as defined in Table 2-2.
8 Connect the DC Power Cable P3 connector to the 12-pin Mini-Fit Jr. Power Input located on
the side of CPU-NXT 3.2, Figure 2-47 (A).
Figure 2-47 Connecting DC Power Cable to Mini-Fit Jr. Power Input.
A

9 Install the two CompactFlash cards by gently pushing down on the center of the card,
Figure 2-48:
NOTE: The front of the Compact Flash cards face the video card heatsink, and the back of the
CompactFlash cards face the CPU faceplate.

Install the operating system (OS) card into the left CompactFlash slot above the OS label
located on the SSD bracket, Figure 2-48 (A)
Install the game software card into the right CompactFlash slot above the GAME label
located on the SSD bracket, Figure 2-48 (B).

WARNING: Do not force the CompactFlash card into the slot. If the card does not engage easily, it
is likely installed backwards.
Figure 2-48 Installing CompactFlash cards w/Logic Door open (left) and w/Logic Door closed (right).

Aug 2012

Installation: CPU-NXT 3.2 into the BBxD

2-23

10 Close and lock the Logic Door, Figure 2-49 (A).


Figure 2-49 Locking Logic Door.

NOTE: If the Logic Door detaches, reinstall it by first engaging the right mounting pin,
Figure 2-50 (A), turning the Logic Door Key clockwise, Figure 2-49 (A), and pushing the Logic
Door slightly to the right to engage the right mounting pin.

CPU-NXT 3.2 CompactFlash Card Slots become accessible when CPU Assembly Door is
open, Figure 2-50 (B).
Figure 2-50 CPU-NXT 3.2 CompactFlash Card Slots become accessible when CPU Assembly Door is open.
A

Connecting the Complete the following steps to connect the Tower Light Extension Cable (HD-009861-00-01) to the
Tower Light Tower Light Board.
Extension Cable
1 Disconnect the Tower Light Cable from the Tower Light Board, Figure 2-51 (A).
Figure 2-51 Tower Light Cable connected (left) and disconnected (right).

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Chapter 2: Installation and Setup

2 Lay the Tower Light Extension Cable across the ferrite (6556-001668-00-00), making sure the
cable fits into the two slots on either side of the ferrite, Figure 2-52.
Figure 2-52 Laying Tower Light Extension Cable across ferrite.

3 Wrap the Tower Light Extension Cable twice around the ferrite (two full turns), Figure 2-53 (A),
and then close the ferrite, Figure 2-53 (B).
Figure 2-53 Wrapping cable around ferrite (left) and ferrite closed with cable wrap (right).
A

4 Connect ferrite connection P2, Figure 2-54 (A), to the Tower Light Cable, Figure 2-54 (B).
Figure 2-54 Connecting P2 to Tower Light Cable (left) and connected (right).

5 Reconnect the Tower Light Cable to Tower Light Board, Figure 2-55 (A).
Figure 2-55 Reconnecting Tower Light Cable to board.

Aug 2012

Installation: CPU-NXT 3.2 into the BBxD

2-25

Ethernet Cable Complete the following steps to route the Ethernet cables.
Routing
1 Connect the Ethernet cables to the Ethernet ports located on CPU-NXT 3.2, Figure 2-56 (A).
Figure 2-56 Connecting the Ethernet cables to CPU-NXT 3.2.

2 Route the Ethernet cables directly along the right side of the CPU Enclosure and the Bulkhead
Board, Figure 2-57 (A).
NOTE: Do NOT route the Ethernet cables in front of the CPU Enclosure or the Bulkhead Board.
Figure 2-57 Routing the Ethernet cables.

3 Continue routing the Ethernet cables behind the right side of the Component Drawer keeping
them as far away from the main cable bundle as possible, Figure 2-58.
Figure 2-58 Connecting the Ethernet cables to CPU-NXT 3.2.

4 Route the Ethernet cables through the cabinet bottom EMI plate, Figure 2-59 (A), keeping them
as far from the AC Line Cord as possible.
Figure 2-59 Routing the Ethernet cables through the cabinet bottom EMI Plate.

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Chapter 2: Installation and Setup

Upgrading
CPU-NXT3 to
CPU-NXT 3.2

The following section describes the steps necessary to upgrade a CPU-NXT 3 to CPU-NXT 3.2
including, removing SATA Board and installing PATA board, Installing New UDMA Compact Flash
cards, and installing the CPU-NXT 3.2 Labels.
1 Reference, Technical Service Bulletin 16-1408444: Conversion CPU-NXT3 to CPU-NXT3.2, for
more details.

RAM Clear

There are four ways to perform a RAM Clear - an automated RAM Clear, a RAM Clear from a Fault,
a RAM Clear using the DIAGNOSTICS Button, and a CompactFlash CPU-NXT 3.2 RAM Clear.

Performing an Starting with OS NSOS-000-2000 (and the future SSSG-000-16C0), an automated RAM Clear
Automated RAM option is available if allowed in the jurisdiction, as dictated by the SPI. Complete the automated
Clear RAM Clear in one of three ways. If necessary, a manual RAM Clear may also be completed.
Performing a RAM Clear from Administration Mode
1 Open the Main Door/Hatch.
2 Open the CPU Logic Door.
3 Press the DIAGNOSTIC button.
The Administration Menu displays. If the CPU Logic Door is not open, a message displays to
indicate that the Logic Door must be open after you select the Perform RAM Clear.
4 Select Setup | Machine Setup | Perform RAM Clear, Figure 2-60.
Figure 2-60 Machine Setup Menu.

5 Select Yes at the confirmation message.


The RAM Clear initiates, and when complete, the game reboots.
6 If applicable, insert new Game and OS CompactFlash cards after initiating the RAM Clear, and
the game will boot with the new OS and/or game version(s).

Performing a RAM If the CPU Logic Door is open, the game can perform a RAM Clear from a fault condition.
Clear from a Fault Complete the following steps to perform a RAM Clear from a Fault.
1 If the CPU Logic Door is open, the option to initiate a RAM Clear displays on the Fault screen,
Figure 2-61 (A).
Figure 2-61 RAM Clear option on Fault screen.

Aug 2012

RAM Clear

2-27

2 Press the DIAGNOSTICS button to toggle between the available options and select Ram
Clear.
3 Turn the Attendant Key.
The RAM Clear initiates, and when complete, the game reboots.

Performing a RAM Complete the following steps to perform a RAM Clear using the DIAGNOSTIC Button.
Clear using the
1 Open the Main Door/Hatch.
DIAGNOSTIC Button
2 If applicable, power the game OFF.
3 Open the CPU Logic Door.
4 Power the game ON.
5 A message in the boot sequence displays a Please PRESS DIAG button NOW for RAMCLEAR
message, Figure 2-62.
Figure 2-62 RAM Clear during game boot up (left) and close-up (right).

6 Press the DIAGNOSTIC button.


The RAM Clear initiates, and when complete, the game boots and loads the game.

CompactFlash Complete the following steps to perform a RAM Clear on CPU-NXT 3.2 using a CompactFlash
CPU-NXT 3.2 RAM card (NCLR-000-xxxx):
Clear
1 Open the CPU-NXT 3.2 Enclosure Door to access the CompactFlash drive.
CAUTION: The game MUST be powered OFF before inserting or removing CompactFlash cards.
Inserting or removing a card with the power ON may cause permanent damage and data corruption.
2 Install the RAM Clear CompactFlash card into the OS CompactFlash slot.
3 Turn the game power to ON.
4 The game boots and progress messages display while the RAM Clear process initializes.
5 The game completes the RAM Clear and displays the message in Figure 2-63.
Figure 2-63 RAM Clear message (your screen may appear differently).

6 Power the game OFF.


7 Remove the RAM Clear CompactFlash card.
8 Install the game card into the game CompactFlash slot.
9 Install the Operating System (OS) card into the OS CompactFlash slot.
10 Close and lock the CPU Door.
11 Power game ON.
The game boots and loads the game.
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Chapter 2: Installation and Setup

Troubleshooting
RAM Clear
Problems

Complete the following procedure to troubleshoot RAM Clear problems.


1 Observe all appropriate safety and ESD precautions; Preventing Injury and Damage on
page 1-3.
2 If the following System Halted screen, Figure 2-64 displays during the RAM Clear procedure,
verify that the correct Bios Firmware and SPI are installed, and not damaged.
Also verify that the Bulkhead Lever is properly secured.
Figure 2-64 System Halted Screen.

3 If the game does not boot up, and the System Halted screen displays, contact Customer
Product Support.

RAM Dump

To diagnose a problem with a game, a RAM dump may be performed so that the data can be
gathered for analysis. In some cases, this procedure eliminates the need to return the entire CPU
Enclosure as part of the Incident Response (IR) process. This section describes the steps
necessary to perform a RAM dump on CPU-NXT 3.2 boards.
Complete the following steps to perform a RAM Dump on CPU-NXT 3.2 boards.

Special Instructions Whenever accessing any printed circuit boards (PCBs) or components in direct contact with
for PCBs PCBs, including EPROMs, CompactFlash Cards, and PCB connectors, use the following
procedure to prevent ESD damage to sensitive components.

ESD: Opening the game and unplugging the Power Supply Cord defeats the grounding system on
the game, as the grounding pin on the Power Supply Cord ultimately connects the game to ground.
1 Verify that the game power switch is set to OFF.
2 Verify that the ESD wrist strap is firmly secured to a game ground braid.
3 Complete all necessary PCB or component handling steps.
4 Disconnect the game Power Supply Cord before proceeding.
Before performing the RAM dump, ensure that one of the following devices is available:

CompactFlash Card with Card Reader

Portable USB drive (minimum recommended capacity: 4 GB)

NOTE: The device used must be formatted for the FAT16 or FAT32 file system.

Aug 2012

RAM Dump

2-29

Also required is a CompactFlash Card with the DUMPCHIPS program (NDMP-000-xxxx).


1 Determine the following:
If...

then...

a CompactFlash Card Reader is being used

perform the following steps:

a USB drive is being used

Insert the blank CompactFlash Card into the Card Reader,


Figure 2-65 (A).

Plug the USB connector end of the Card Reader into an open
USB port on the CPU, Figure 2-65 (B).

Insert the USB drive into any USB port on the CPU, Figure 2-66 (C).

Figure 2-65 Setting up CompactFlash Card Reader (your equipment may look different).
A

Figure 2-66 Plugging USB drive into USB port on CPU (your equipment may look different).

NOTE: Ensure the Card Reader or USB device is securely connected. If the device is not
connected, data displays to the screen instead of being downloaded to the device and the following
message displays: Unable to mount device {device name} for writing. All information will be
dumped to screen.

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Chapter 2: Installation and Setup

2 Remove the game CompactFlash Card, Figure 2-67.


Figure 2-67 Removing game CompactFlash Card (your equipment may look different) (left) and with game
CompactFlash Card removed (right).

3 Remove the OS CompactFlash Card, Figure 2-68.


Figure 2-68 Removing OS CompactFlash Card (your equipment may look different) (left) and with both cards
removed (right).

4 Insert the DUMPCHIPS CompactFlash Card into the OS drive on the CPU, Figure 2-69.
Figure 2-69 Inserting DUMPCHIPS CompactFlash Card into OS drive (your equipment may look different).

5 Reconnect the game Power Supply Cord to the Power Entry Assembly.
6 Power the game ON at the power switch, Figure 2-70 (A).
Figure 2-70 Power game ON at Power Switch (your equipment may look different).

Aug 2012

RAM Dump

2-31

As the game boots up and reads the DUMPCHIPS card, messages display on the LCD,
Figure 2-71.
Figure 2-71 Progress messages on LCD (message on your LCD may look different).

7 After the Dump completed successfully! message in Figure 2-72 displays, power the game
OFF at the power switch, Figure 2-70 (A).
Figure 2-72 Dump complete message (message on your LCD may look different).

8 Remove the DUMPCHIPS CompactFlash Card from the OS slot, Figure 2-73.
Figure 2-73 Removing DUMPCHIPS CompactFlash Card (your equipment may look different).

9 Determine the following:


If...

then...

a CompactFlash Card Reader is being used

perform the following steps:

a USB drive is being used

Remove the CompactFlash Card from the Card Reader,


Figure 2-74 (A).

Unplug the USB connector end of the Card Reader from the CPU,
Figure 2-74 (B).

unplug the USB drive from the CPU, Figure 2-75 (C).

Figure 2-74 Removing CompactFlash Card Reader (your equipment may look different).
A

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Chapter 2: Installation and Setup

Figure 2-75 Unplugging USB drive from USB port on CPU (your equipment may look different).

10 Determine the following:


If the game is...

then...

not playable

perform a RAM Clear.

playable

perform the following steps:


1

Replace the game CompactFlash Card.

Replace the OS CompactFlash Card.

11 The RAM dump produces a folder called WMS_DUMP with several data files (CPU-NXT2,
CPU-NXT3, and CPU-NXT 3.2 only).
NOTE: The directory name includes a date/time stamp so the folder does not need to be renamed if
additional RAM dumps are required using the same device.
12 Use a utility such as WinZip to compress the renamed folder.
13 E-mail the compressed folder to the WMS contact requesting the RAM dump.

Troubleshooting

Reference Table 2-3 for information on troubleshooting the RAM Dump procedure:
Table 2-3 Troubleshooting.
Error

Cause

Solution

Unable to mount device {device name} for writing. Card Reader or USB device is not Ensure that device is
All information will be dumped to screen.
connected. Information will display connected.
to screen instead of being
dumped to device.
Mounting device error.

A potential problem exists with the Remove the CPU Enclosure


CPU.
and send to WMS.
CAUTION! To avoid
damage, do not remove the
CPU from the Enclosure.
The entire CPU Enclosure
must be returned to WMS.

Aug 2012

Chapter 3
Maintenance

Table of
Contents

This chapter contains the following topics:

Table of Contents......................................................................... 3-1


Maintenance ................................................................................. 3-1
Handling and Treatment of CPU-NXT 3.2.........................................3-1
Installing New Solid State Drive ........................................................3-2
Remove the old Solid State Drive ......................................................... 3-2
Install a New Solid State Drive .............................................................. 3-3

Replacing CPU Fan ..........................................................................3-4


Remove Existing CPU Fan ................................................................... 3-4
Install New CPU Fan ............................................................................. 3-5

Removing/Installing Memory Module................................................3-7


Removing Memory Module ................................................................... 3-7
Installing Memory Module ..................................................................... 3-7

Replacing CPU-NXT 3.2 Enclosure Fan...........................................3-8


Remove Existing CPU-NXT 3.2 Enclosure Fan .................................... 3-8
Install New CPU-NXT 3.2 Enclosure Fan ............................................. 3-8

Removing/Installing Jurisdictional SPI and BIOS ...........................3-10


Remove the JUR SPI Assembly or BIOS Firmware Assembly ........... 3-10
Install the JUR SPI Assembly or BIOS Firmware Assembly ............... 3-11

Replacing CR2450 Batteries...........................................................3-12


Changing the PATA Board ..............................................................3-13

Maintenance

Prepare CPU-NXT 3.2 for Shipping .......................................... 3-16

This section provides maintenance procedures for CPU-NXT 3.2.

Handling and CPU-NXT 3.2 is a sturdy device that has been designed to withstand the following actions:
Treatment of Opening and closing a game door
CPU-NXT 3.2

Opening and closing the CPU Enclosure door

Installing and removing the CPU Enclosure from the game

Shipping CPU-NXT 3.2:


- in the WMS-approved single unit shipping box
- in the WMS-approved bulk pack shipping box

Moving a game with a hand truck

For details on shipping CPU-NXT 3.2, see Prepare CPU-NXT 3.2 for Shipping on page 3-16.
CAUTION: CPU-NXT 3.2 can be damaged if misused. Do not let the game cabinet fall over in or out
of the shipping box.

Aug 2012
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3-2

Chapter 3: Maintenance

Installing New Complete the following steps in this section to install a new Solid State Drive (6902-026345-00-01)
Solid State Drive in CPU-NXT 3.2:
CAUTION: The CPU-NXT 3.2 Solid State Drive is extremely fragile and can be damaged if dropped
or impacted against another object. Please follow the guidelines below:

Wear ESD protection at all times.

Handle only one drive at a time.

Handle the drive by the sides only and avoid grasping the PCB.

Pad ALL work, transport, and holding areas (WMS recommends 1-inch foam under 1/4-inch
ESD pad).

Clear work area of metal.

Remove/install the drives from packaging separately.

Separate and report any drive that is dropped or mishandledno exceptions.

Do NOT:

stack solid state drives

contact drive or card with tooling

rush installation

seat a drive into place with tooling

allow drives to contact each other

Remove the old Solid State Drive


Complete the following steps to remove the Solid State Drive from CPU-NXT 3.2:
1 Using a T10 Security Torx screwdriver, loosen and remove the two security screws,
Figure 3-1 (A), securing the CPU-NXT 3.2 SSD Bracket (A-1101365) to the CompactFlash
Bracket and set aside. The screws will be reused.
Figure 3-1 Loosening and removing security screws.
A

2 Lift the CPU-NXT 3.2 SSD Bracket away from the CompactFlash Bracket, Figure 3-2, and set
aside.
Figure 3-2 Lifting the CPU-NXT 3.2 SSD Bracket off the CF Bracket.

Aug 2012

Maintenance

3-3

3 Lift the Solid State Drive out, Figure 3-3.


Figure 3-3 Lifting Solid State Drive out (left) and closeup of CompactFlash Bracket (view from above).

Install a New Solid State Drive

Complete the following steps to install a new Solid State Drive in CPU-NXT 3.2:
1 Install the new Solid State Drive at location J15, Figure 3-4 (A).
Figure 3-4 Installing new Solid State Drive (left) and closeup of CompactFlash Bracket (view from above).
A

NOTE: Confirm that the Solid State Drive connector is lined up correctly with the board connector,
Figure 3-4 (B).
2 Place the new CPU-NXT3.2 SSD Bracket (A-1101365) on the CompactFlash Bracket with the
thin part of the bracket, Figure 3-5 (A), facing towards the CompactFlash holders, and the thick
part and center opening of the bracket facing towards the video card heatsink, Figure 3-5 (B).
Figure 3-5 Placing the CPU-NXT 3.2 SSD Bracket on the CF Bracket.

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3-4

Chapter 3: Maintenance

3 Secure the CPU-NXT 3.2 SSD Bracket to the CompactFlash Bracket by aligning the screw
holes on the CPU-NXT 3.2 SSD Bracket with the corresponding screw holes on the
CompactFlash Bracket, and, using a T10 Security Torx screwdriver, tighten the two security
screws, Figure 3-6 (A).
Figure 3-6 Tightening the security screws.
A

Replacing CPU Fan Complete the following steps to replace the CPU Fan in CPU-NXT 3.2:
Remove Existing CPU Fan
Complete the following steps to remove the existing CPU Fan:
CAUTION: Do not remove the CPU Heatsink for any reason. This could cause severe damage to
the thermal pad under the Heatsink.
1 Loosen the CPU Fan thumbscrew, Figure 3-7 (A).
Figure 3-7 Loosening CPU Fan thumbscrew.
A

2 Slide the CPU Fan Assembly slightly forward, Figure 3-8 (A), tilt up, Figure 3-8 (B), and lift off.
Figure 3-8 Sliding CPU Fan Assembly forward (left) and lifting off (right).
A

Aug 2012

Maintenance

3 Disconnect the CPU Fan cable from J9 on the CPU, Figure 3-9 (A).
Figure 3-9 Disconnecting CPU Fan Cable.

NOTE: Do not remove the CPU Fan Cable by pulling on it.

Install New CPU Fan


Complete the following steps to install the CPU Fan (A-029206-00-00):
1 Locate the new CPU Fan.
2 Connect the CPU Fan cable to J9 on the CPU, Figure 3-10 (A).
Figure 3-10 Connecting CPU Fan cable.

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3-5

3-6

Chapter 3: Maintenance

3 Holding the CPU Fan Assembly, tilt it slightly upward, Figure 3-11 (A), place it into the game,
and slide it backwards, Figure 3-11 (B), making sure the notches of the replacement CPU Fan
Assembly, Figure 3-11 (C), line up properly with the screws located on either side of the Heat
Sink, Figure 3-11 (D).
Figure 3-11 Tilting CPU Fan Assembly (top left), sliding into game (top right), lining up notches (bottom left),
notches lined up with Heat Sink screws (bottom right).
B

4 Tighten the CPU Fan thumbscrew, Figure 3-12 (A), to secure the CPU Fan Assembly.
Figure 3-12 Loosening and removing CPU Fan thumbscrew.
A

5 Tuck the wire alongside of the housing.

Aug 2012

Maintenance

3-7

Removing/Installing Complete the following steps to removing/installing the Memory Module (6903-026351-00-00) in
Memory Module CPU-NXT 3.2:
NOTE: Do not replace modules as a troubleshooting step unless directed by Engineering. If two
modules need to be installed, the lower module must be installed first as the top module covers up
the lower module.
The CPU Fan Assembly must first be removed to access the Memory and then reinstalled upon
completion of a Memory Module update.

Removing Memory Module


Complete the following steps to remove the Memory Module:
1 Carefully push out Memory Module retaining tabs, Figure 3-13 (A), until Memory Module flips
up, Figure 3-13 (B).
Figure 3-13 Pushing out retaining tabs (left) until Memory Module flips up (right).
C
A

2 If appropriate, repeat with second Memory Module, Figure 3-13 (C), located underneath the
first module.

Installing Memory Module


Complete the following steps to install the Memory Module:
1 Starting from a 45 degree angle, insert the memory module fully into the connector, then rotate
the module down into the module housing, Figure 3-14 (A), until the two retaining clips,
Figure 3-14 (B), can be heard snapping into place.
Figure 3-14 Rotating module into housing (left) until retaining clips snap in place (right).
C
B

2 If appropriate, repeat with second Memory Module, Figure 3-14 (C), located underneath the
first module.

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3-8

Chapter 3: Maintenance

Replacing CPU-NXT Complete the following steps to replace the CPU-NXT 3.2 Enclosure Fan.
3.2 Enclosure Fan
Remove Existing CPU-NXT 3.2 Enclosure Fan
Complete the following steps to remove the existing CPU-NXT 3.2 Enclosure Fan:
NOTE: CPU-NXT 3.2 Enclosure Fan is not interchangeable with CPU-NXT2 Enclosure Fan.
1 Disconnect the Power Cable, Figure 3-15 (A).
Figure 3-15 Disconnecting Power Cable.

2 Using a #2 Phillips screwdriver, remove and save the two #6 Pan head screws securing the
existing Fan to the CPU-NXT 3.2 Enclosure, Figure 3-16 (A).
Figure 3-16 Removing screws.

3 Remove the existing Fan and discard.

Install New CPU-NXT 3.2 Enclosure Fan


Complete the following steps to install the CPU-NXT 3.2 Enclosure Fan (6651-026597-00-00):
1 Locate the new CPU-NXT 3.2 Enclosure Fan, Figure 3-17. Confirm that the wire is routed as
shown, Figure 3-17 (A).
Figure 3-17 CPU-NXT 3.2 Enclosure Fan.

Aug 2012

Maintenance

3-9

2 Insert the new Fan with the power cable connected, Figure 3-18 (A).
NOTE: Confirm that the Fan is positioned with the WMS label, Figure 3-18 (B), up and the Fan label
in towards the CPU so that the Fan will circulate air into the CPU as shown in Figure 3-18.
Figure 3-18 Inserting Fan.
B

3 Align the holes in the CPU-NXT 3.2 Enclosure Fan with the holes in the CPU-NXT 3.2
Enclosure. Using a #2 Phillips screwdriver, tighten the two #6 Pan head screws securing the
existing Fan to the CPU-NXT 3.2 Enclosure, Figure 3-19 (A).
NOTE: The two Pan head screws must be diagonal to each other.
Figure 3-19 Tightening screws.

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3-10

Chapter 3: Maintenance

Removing/Installing Complete the following steps to remove and install the Jurisdictional SPI (JUR SPI) and BIOS.
Jurisdictional SPI
and BIOS
Remove the JUR SPI Assembly or BIOS Firmware Assembly
Complete the following steps to remove the JUR SPI Firmware Assembly, Figure 3-20 (A), or BIOS
Assembly, Figure 3-20 (B).
Figure 3-20 JUR SPI and BIOS secured to board (left) and close-up view (right).
A

1 Carefully grasp the assembly handle, Figure 3-21 (A), and lift it up and away from the board,
Figure 3-21 (B).
NOTE: Figure 3-21 (C) shows orientation of the EPROMS.
Figure 3-21 Grasping assembly (left) and lifting away from the board (right) (BIOS Assembly shown).
A

Aug 2012

Maintenance

3-11

Shown below are the JUR SPI and BIOS sockets unpopulated, Figure 3-22 (A), the JUR SPI
with the BIOS socket unpopulated, Figure 3-22 (B), the BIOS with the JUR SPI socket
unpopulated, Figure 3-22 (C), and both the JUR SPI and BIOS sockets populated,
Figure 3-22 (D).
Figure 3-22 Both sockets unpopulated (top left), BIOS socket unpopulated (top right), JUR SPI socket
unpopulated (bottom left), and both sockets populated (bottom right).
A

2 If the chip is to be reinstalled, set aside in a safe location.

Install the JUR SPI Assembly or BIOS Firmware Assembly


Complete the following steps below to install the JUR SPI Assembly or BIOS Firmware Assembly.
1 Confirm that the appropriate EPROM version is on the appropriate side of the board. The L
notch, Figure 3-23 (A), should line up with the post header on the board.
Figure 3-23 Lining up post header with L notch on board.
A

2 Use guide pins to position assembly and lock into socket, Figure 3-24 (A).
Figure 3-24 Using guide pins to position assembly
(BIOS Assembly shown).
A

CAUTION: Do not use excessive force when installing the JUR SPI Assembly or BIOS Firmware
Assembly. If it does not install easily, ensure the assembly is positioned properly and the leads are
not bent.
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3-12

Chapter 3: Maintenance

Replacing CR2450 Complete the following steps to replace one or both of the CR2450 batteries (6880-026489-00-00),
Batteries Figure 3-25 (A):
Figure 3-25 CR2450 Batteries in CPU-NXT 3.2.

ESD: Observe the following ESD Precautions listed at Preventing Injury and Damage on page 1-3:

Set the Power Switch to OFF.


Ensure that the game Line Cord is connected to the Power Entry Assembly to ground the
game.
Wear an ESD wrist strap that is secured to a ground on the game.

1 Unlock and open the Logic Door on CPU-NXT 3.2.


2 Remove CPU-NXT 3.2 from the game and place on a stable work surface.
3 Grasp the dead CR2450 battery firmly with thumb and forefinger or insulated needle-nose
pliers and lift out of CPU-NXT 3.2, Figure 3-26 (A). Discard the battery.
WARNING: An explosion may result from improperly discarded CR2450 batteries. Dispose of
batteries according to local regulations. Do not dispose of battery in fire. Do not disassemble or
attempt to recharge.
NOTE: This may be done with CPU-NXT 3.2 installed in game.
Figure 3-26 CR2032 batteries.

4 Install the new CR2450 battery into the socket, Figure 3-26 (A).
WARNING: Do not install the battery backwards. An explosion may result from improperly installed
CR2450 batteries. Batteries should be installed with the positive side (larger edge) facing the COMe
module.
5 If applicable, repeat step and step 4 with the other battery.
6 Perform a RAM Clear.
NOTE: See RAM Clear on page 2-31.
7 Set the time on the system clock.
NOTE: See Service Manual and User Guide 16-020832-xx: CPU-NXT1 and CPU-NXT2
Operating System (OS) for details on setting the system clock.

Aug 2012

Maintenance

3-13

Changing the Complete the following steps to change the PATA Board:
PATA Board
1 Using a T10 Security Torx screwdriver, remove the two security screws (4006-027320-06),
Figure 3-27 (A), that secure the PATA Board and the Board Bracket to the CPU.
NOTE: The right security screw is located between the audio jack and the DVI connector, and
the left security screw is located on the edge of the PATA Board between the faceplate input
connector and the power connector.
Figure 3-27 Remove the two security screws.

2 Holding the edges of the PATA Board Bracket, Figure 3-28 (A), carefully lift the board and
bracket out of the CPU, Figure 3-28 (B).
Figure 3-28 Hold edges of PATA Board Bracket (left) and lift board and bracket out of CPU (right).
A

3 Placing the SATA Board and bracket on an ESD-safe surface, use a T8 Security Torx
screwdriver to remove the two security screws, Figure 3-29 (A), securing the board to the
bracket.
Figure 3-29 Loosen security screws securing board to bracket.

4 Lift the PATA Board away from the bracket and set aside. It will not be reused.

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3-14

Chapter 3: Maintenance

5 Find the notches at the end of the screw holes, Figure 3-30, located on the Board Bracket.
Figure 3-30 Closeup of screw hole notches (left) and screw holes on Board Bracket (right).

6 Position the new PATA Board (A-1101020) so that the screw holes line up with the notches,
Figure 3-31, on the bracket.
Figure 3-31 Line up PATA Board screw holes with notches on bracket (left) and closeup (right).

7 Using a T8 Security Torx screwdriver, tighten the two security screws, Figure 3-32 (A), that
secure the PATA Board to the bracket.
Figure 3-32 Tighten security screws to secure PATA Board to bracket.

Aug 2012

Maintenance

3-15

8 Insert the two security screws removed in step 1 on page 3-13 into the Board Bracket,
Figure 3-33 (A).
Figure 3-33 Insert the two security screws into the Board Bracket.

9 Holding the edges of the Board Bracket, Figure 3-34 (A), position the Board Bracket so that the
screw holes in the Board Bracket line up with the screw holes in the CPU, carefully place the
board and bracket onto the CPU, Figure 3-34 (B).
Figure 3-34 Hold edges of PATA Board bracket (left) and lift board and bracket onto CPU (right).
A

10 Using a T10 Security Torx screwdriver, tighten the two security screws, Figure 3-35 (A), that
secure the PATA Board and bracket to the CPU.
NOTE: The right security screw is located between the audio jack and the DVI connector, and
the left security screw is located on the edge of the PATA Board between the faceplate input
connector and the power connector.
Figure 3-35 Tighten the two security screws.

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3-16

Chapter 3: Maintenance

Prepare CPUNXT 3.2 for


Shipping

Complete the following steps to prepare CPU-NXT 3.2 for shipping:


NOTE: This procedure only needs to be followed if CPU-NXT 3.2 requires replacement, in which
case the packaging (G-018328) is used to ship new units out of Part Sales or to ship damaged units
back from the field. If a game is being shipped, CPU-NXT 3.2 can be shipped safely inside the game
cabinet and does NOT have to be removed and packaged separately unless mandated by
jurisdictional requirements.
1 Turn the CPU-NXT 3.2 Enclosure lock to the right to lock the Logic Door, Figure 3-36 (A).
Figure 3-36 Locking Logic Door.

2 Insert the CPU-NXT 3.2 Enclosure into an anti-static bag (20-014086-05), Figure 3-37.
Figure 3-37 Inserting CPU-NXT 3.2 Enclosure into anti-static bag.

3 Seal the anti-static bag, Figure 3-38.


Figure 3-38 Sealing anti-static bag.

Aug 2012

Prepare CPU-NXT 3.2 for Shipping

3-17

4 Locate the shipping box (08-017765) and two baffles (20-018327), Figure 3-39.
Figure 3-39 Shipping materials.

5 Insert one side of the CPU-NXT 3.2 Enclosure into one of the baffles, Figure 3-40.
Figure 3-40 Inserting CPU-NXT 3.2 Enclosure into a baffle.

6 Insert the other side of the CPU-NXT 3.2 Enclosure into the second baffle, Figure 3-41.
Figure 3-41 Inserting CPU-NXT 3.2 Enclosure into second baffle.

7 Insert the CPU-NXT 3.2 Enclosure with the baffles into the shipping box, Figure 3-42.
Figure 3-42 Inserting CPU-NXT 3.2 Enclosure into shipping box.

8 Ensure that the CPU-NXT 3.2 Enclosure and baffles are fully inserted, Figure 3-43.
Figure 3-43 CPU-NXT 3.2 Enclosure in shipping box.

9 Seal box securely before shipping.


16-1408348

Chapter 4

Troubleshooting
Table of
Contents

This chapter contains the following topics:

Table of Contents......................................................................... 4-1


Troubleshooting........................................................................... 4-1
Common Troubleshooting Solutions .................................................4-1
CPU-NXT 3.2 LEDs ..........................................................................4-2

Troubleshooting

This section provides solutions to CPU-NXT 3.2 troubleshooting issues.

Common Table 4-1 provides common troubleshooting solutions for CPU-NXT 3.2.
Troubleshooting Table 4-1 Troubleshooting.
Solutions
Symptoms

Solutions

Game does not operate after setting


Power Switch to ON.

Confirm the following:

all cables are properly connected.


with the CPU-NXT 3.2 door open, the four power LEDs are lit (3.3V, 5V, 12V,
and POWER GOOD).
if power indicator LEDs are not lit, set the game Power Switch to OFF and
verify that CPU-NXT 3.2 is properly seated.
operating system and game CompactFlash Cards are installed and fully
seated.
BIOS is installed and fully seated.

Displays appearing on game


monitors are reversed.

Ensure that video cables are plugged into the correct ports.

Enclosure Fan does not spin.

Confirm the following:

CPU-NXT 3.2 is overheated.

power cable on Enclosure Fan is properly connected; see step 2 of Install


New CPU-NXT 3.2 Enclosure Fan on page 3-8.
if Fan requires replacement, see Replacing CPU-NXT 3.2 Enclosure Fan on
page 3-8.
CPU Lid torsion spring is properly secured, or, if the shipping lock is replaced
with a key lock, removed.

Confirm the following:

power cable on Enclosure Fan is properly connected and that fan is spinning
properly; see step 2 of Install New CPU-NXT 3.2 Enclosure Fan on
page 3-8.
if Fan requires replacement, see Replacing CPU-NXT 3.2 Enclosure Fan on
page 3-8.

Game isnt booting up but all LEDs


Confirm the following:
(3.3V, 5V, 12V, and POWER GOOD)
BIOS is properly installed; see Install the JUR SPI Assembly or BIOS
remain lit for entire duration the
Firmware Assembly on page 3-11.
game Power Switch is set to ON.
BIOS is not damaged where connected to the socket.
RAM module is present, properly installed, and free of debris.
RAM is working properly by swapping it with a known good RAM module.

Aug 2012
16-1408348

4-2

Chapter 4: Troubleshooting

Table 4-1 Troubleshooting.


Symptoms

Solutions

No video (power indicator LEDs are


lit).

Display prompts user to use the


touch screen to select an action
while performing RAM Clear.
The two options given are as follows:
clear NVRAM and EEPROM
except meters
clear NVRAM and EPROM

Confirm the following:

video cables are installed in the proper ports.


COMe CPU Module is receiving power.
BIOS is properly installed; see Install the JUR SPI Assembly or BIOS
Firmware Assembly on page 3-11.

Confirm the following:

the RAM Clear CompactFlash card is installed in the OS CompactFlash slot.


SPI EPROM is installed and in the proper orientation.
if the SPI EPROM was previously installed in the incorrect orientation, it will
require a replacement.
all the pins of the SPI EPROM are free of damage and are inserted into their
corresponding sockets.
the non-conductive battery tabs are removed.

Error Text Displays:

Confirm the following:

PREPART DSS Signature Validation


failed

the non-conductive battery tabs were removed from the CPU-NXT 3.2
battery holder.
the OS and game CompactFlash Cards are installed into their corresponding
locations and are fully inserted. Complete the following steps to confirm:
1) Power down the game.
2) Remove the OS and game CompactFlash Cards.
3) Replace the OS and game CompactFlash Cards, ensuring they are
securely installed.
4) Power up the game.

CPU-NXT 3.2 LEDs When an LED on the CPU-NXT 3.2 is not lit, check the meaning in Table 4-2 to identify where the
problem exists.
When an LED on the CPU-NXT 3.2 is not operating properly, consult the Position * column.
Table 4-2 CPU-NXT 3.2 LEDs.
LED

Color

Position *

Meaning

D2

Red

OFF

IO Lock

D43

Green

Toggle

SSD A Access Indicator

D46

Green

Toggle/OFF **

SSD B Access Indicator

D3

Green

ON

3.3V Power

D7

Green

ON

5V Power

D8

Green

ON

POWER GOOD

D13

Green

ON

12V Power

D44

Green

Toggle

OS CompactFlash Access Indicator

D43

Green

Toggle

Game CompactFlash Access Indicator

D16

Green

Toggle

ATI Video Source

D17

Green

OFF/Toggle ***

Intel Video Source

D1A****

Green

Toggle

Game CompactFlash Access Indicator

D1B****

Green

Toggle

OS CompactFlash Access Indicator

* Position = Normally ON, Normally OFF, Toggle


** Depends if the SSD B is installed
*** Depends if a third video is attached
**** LEDs are on the PATA PCB and not on the mainboard

Aug 2012

Chapter 5
Parts

Table of
Contents

This chapter contains the following topics:

Parts List

Table of Contents......................................................................... 5-1


Parts List....................................................................................... 5-1

The parts required to perform the conversion procedures in this bulletin are listed in Table 5-1.
Table 5-1 Part Descriptions.
Part Numbers

Description

KIT-1408345

KIT: CPU-NXT2 to CPU-NXT3.2 Field Upgrade

A-026352-03-02

assy : cpu-nxt3.2

HD-029663-00-02

cbl: dvi-d, w/frts, 2nd disp lbl, 2m (for use in BB2 Accessory Box)

HD-029663-00-03

cbl: dvi-d, w/frts, 2nd disp lbl, 3m (for use in BBxD Accessory Box)

HD-009861-00-01

cbl: tower lamp ext-1 ft (for use in BBxD)

6556-001668-00-00

ferrite: core, snap-on .857 x 1.285 square (for use in BBxD)

HD-029117-00-00

cbl: dc power, CPU-NXT 3

G-018328

asy: cpu-nxt2 pack (acceptable for CPU-NXT 3.2)

20-019541-05

Poly: reclosable bag 12 x 15"/S1306

16-029397-00

CPU-NXT3 Service Manual and User Guide

KIT-1408331
16-1300107

Aug 2012
16-1408348

KIT: CPU-NXT3 to CPU-NXT3.2 Upgrade


Label: CPU-NXT3.2

16-1300109

label: CPU-NXT3.2 assembly details

A-1101020

PCBA: SATA TO PATA; Marvell

A-1101365

assy: CPU-NXT3.x, CF/SSD cover, complete assembly