KELLEY K.

SMARR
3806 Aspin Street
Portsmouth, VA 23703
757-434-9807
kelleysmarr@verizon.net

CAREER OBJECTIVE: To work in a challenging and fulfilling position as a Web

Applications Developer / Designer

AREAS OF EXPERTISE

• Extensive computer skills in:

o Operating Systems - Windows 95, Windows 2000, Microsoft XP, and Microsoft
XP Media Center 2005
o Software Applications - Word 2003, Access 2003, Excel 2003, Outlook 2003,
PowerPoint, Photoshop, Illustrator, Adobe Dreamweaver CS3, Flash, Fireworks,
& Visual Studio
o Website Design Principles - Basic through Advanced Internet Use
o Programming languages: Visual Basic, HTML, JAVA, MySQL, and some C++

• Solid Office skills:

o Keyboarding: Typing speed timed at 65 wpm
o Record Keeping: Manual and digital database management
o Office machines: Printers, copiers, faxes, scanners, shredders, calculators

• Educational skills and training:

o Teamed with a partner to develop a computer program: Used my knowledge of
Java to develop a dream sequence program; My efforts confirmed my knowledge,
skills and abilities (KSAs) in JAVA to program independently
o Team member on a web design project: Using Flash, we created a virtual tour of
TCC’s Vocational Art’s Center building; This project helped to developed my
programming abilities and skills using Flash, and to strengthen my
communication skills to work in a web design team environment
o Received classroom instruction on HTML, JAVA, and Visual Basic: Developed a
strong knowledge base for HTML, JAVA and Visual Basic and assisted other
classmates in completing their assigned tasks; My willingness to learn these
programming languages resulted in no student being left behind in my program

• Interpersonal skills:
o Resourceful problem solver: During my Student Internship Program (SIP) I
answered a client’s website requirement - developed the code to redirect his pipe
organ customers from his old website to his new website; This result in customer
retention and redirect of potential new clients
o Dedicated team player: Helped improved Drama Club attendance by creating and
distributing, flyers, posters, emailings, and announcements of weekly club
 meetings; Club attendance increased over 300%
o Perceptive listener and adherence instructions: While working at Sam’s Club, I
was responsible for checking customer receipts for those exiting with packages-
anyone exiting without a receipt was redirected to customer service; This resulted
in fewer items taken out of the store without a purchase receipt
o Accepts and uses criticism: Used both positive and negative feedback on my SIP
project to develop a usable pictures webpage; the website is now available for
customer use
o Strong conflict resolution skills: By living on campus, I learned how to work with
other students with differing personalities, lifestyles, and disabilities; This
experience resulted in stronger coping skills and a greater awareness of others
o Always eager to learn: Learned Leather Crafting – Made keychains, bracelets, and
belts for family members and personal use; This newly learned skill added a sense
of accomplishment and increased independence

WORK HISTORY

D. K. SMITH PIPE ORGAN SERVICES, January 2009 - March 2009

CRIMORA, VA
STUDENT INTERNSHIP PROGRAM (SIP) – FREELANCE PROJECT
• Commissioned to edit the company’s website: Created new web pages using Adobe
Dreamweaver, developed the code to redirect customers from the old website to the
new website, made the website more client editable, uploaded the entire website to a
new server, and communicated directly with the client to develop the desired results;
My efforts on this project helped to develop a less confusing website, helped the
company present a more professional appearance, and helped the client in retaining
current customers and serving new customers

EDUCATION

• Certification in Web Applications Development and Design 2009

Woodrow Wilson Business Information and Technology, VA

• Candidate for an Associate’s Degree in Web Design 2006

Tidewater Community College, VA

PROFESSIONAL TRAINING

• Microsoft Certifications in Excel 2003 and Word 2003 2009

Woodrow Wilson Business Information and Technology, VA

• Certification in Customer Service 2009

International Customer Service Association (ICSA), VA

• Training in Photoshop, Illustrator, Dreamweaver, Flash, Fireworks 2006

(Studio MX 2004 Suite), Basic Computer Repair
Tidewater Community College, VA