JOB DESCRIPTION

NOTICE: This job description is provided as a general summary of common job duties performed by
individuals assigned this job title. It is not all-inclusive, nor is it intended to create a contract, written or
implied, between employees and Catholic Charities, nor does it in any way alter the employment-at-will
relationship that exists between employees and Catholic Charities. As a condition of employment, all
agency employees are expected to perform job duties assigned by agency management even when such
duties are not included in their job description.

JOB TITLE:
REPORTS TO:
EMPLOYMENT STATUS:
TIME COMMITMENT:
STARTING SALARY:

Volunteer Coordinator
Director of Advancement
Non-exempt
Full-time, 40 hours per week
DOE, full benefits

Position Summary
The Volunteer Coordinator (VC) is the overall manager of the agencys volunteer
services, including recruitment, placement and supervision of volunteers. The VC
develops and administers the policies/procedures applicable to volunteers at Catholic
Charities.
Supervisory Responsibilities

Direct: 2-5 volunteers, Indirect: 700

volunteers

Essential Functions
1.
Consult with administrators and staff to determine the agencys needs for
various volunteer services and plan for volunteer recruitment. Serve as
liaison between administration, staff, and volunteers.
2.

Attend and participate in professional and community meetings to recruit

interested parties for volunteer service.

3.

Interview, screen, and refer applicants to appropriate programs; plan, assign

and direct the work of volunteers within the department.

4.

Orient and train volunteers prior to assignment. Arrange for on-the-job and
other required training, supervision and evaluation of volunteers.

5.

Maintain a database of volunteer workers and hours of work; prepare and

present reports to management staff; recommend necessary changes or
adjustments to the volunteer program.

6.

Establish positive working relationships with staff members and volunteers;

reconcile personnel problems.

7.

Work with staff to create volunteer job descriptions; prepare and maintain
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volunteer procedural and training manuals and materials.

8.

Monitor and evaluate the efficiency and effectiveness of volunteer services.

9.

Schedule and coordinate volunteer recognition and appreciation events.

10.

Manage and participate in the goals, objectives, and policies effecting

volunteers.

11.

NOTE: Catholic Charities considers this position to be a mandated

reporter of child abuse.

Other Responsibilities
1.
Attend meetings and conferences, and report back at the request of the
Division Director.
2.

Participate in fund-raising activities.

3.

Perform other related duties as assigned.

Education, Experience, and Skills Required

1.
College degree preferred.
2.

Experience (one year minimum) as a volunteer required.

3.

Knowledge of the role played by volunteers in a non-profit setting, along with

the legal aspects of a volunteer program.

4.

Working knowledge of computers, including word processing, required. (MS

Word, Excel and Outlook preferred.)

5.

Ability to prepare clear and concise reports.

6.

Ability to develop recruitment and selection procedures and to interview for

effective selection of volunteer candidates.

7.

Ability to supervise, motivate, train and monitor performance of volunteers.

8.

Ability to make effective presentations.

9.

Ability to communicate in a friendly and informative manner with people from

a wide variety of cultural and ethnic backgrounds and lifestyles.

10.

Ability to work independently and possess strong time management skills.

11.

Ability to identify program needs.

12.

Strong organizational ability; attention to detail and accuracy. Demonstrated

ability to attend to detail and manage substantial load of paperwork.
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13.

Ability to work with others at community, parish/church and agency level.

14.

Bilingual (Spanish/English) helpful.

15.

Valid California driver's license and legally required insurance (a minimum).

16.

Must successfully pass fingerprinting check prior to start of employment.

17.

Appreciation of the role of a church-affiliated agency in the human service

field.

Physical Requirements
1.
Requires ability to sit up to 6-8 hours per day with intermittent occasional
walking, standing, bending, squatting and climbing.
2.

Occasionally may be required to lift items up to 10 pounds to a height up to 6

feet and 11-40 pounds to a height of 3 feet.

3.

Occasionally may be required to carry items up to 40 pounds for distances up

to 25 feet.
________________________________________________________________________
Review/Approval
Supervisor's Approval: _____________________________________ Date: __________
Employee Signature:
_____________________________________ Date: __________
(My signature above indicates that I have received a copy of this job description, the
contents of which have been discussed with me by my supervisor or a Human
Resources Department representative.)
H.R. Department Review: __________________________________ Date: __________
E. D. Review: ___________________________________________ Date: __________

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