CSC PROJECT

SERVICES
Smoothly Navigate IT Projects to
Enhance Competitive Advantage

ARE YOU:
Struggling to align your
infrastructure projects with
the needs of your business?
Getting the appropriate
financial & performance data
you need on your projects and
programs to determine ROI?
Suffering from budget overruns
and scope creep because
you lack in-house project
management expertise?
Delaying technology upgrade
programs or IT transformational
efforts due to implementation
concerns or lack of oversight
needed to drive these efforts?

WOULD YOU LIKE TO:

Bridge the business-IT gap
in transformational efforts
to drive needed change and
change management?
Integrate IT investment
planning and controls across
your project life cycle?
Engage proven professionals,
processes and methodologies
to simplify complexity and
help achieve predictable
business results?
Accelerate the adoption of
traditional or next-generation
technology innovations, such as
cloud, big data, and mobility?

High-performing
organizations
that have access
to mature project
management and
technical resources
successfully achieve
their desired business outcomes 89
percent of the time.
The Project Management
Institutes 2014 Pulse of
the Profession Report

SMOOTH-SAILING
IT PROJECTS
Whats the difference between a smooth-sailing IT project and one that hits rough waters?
Smooth-sailing projects employ a rigorous portfolio, program and project management
discipline and seasoned professionals who aim to execute infrastructure projects on
budget, on time and within scope advancing targeted business goals.
Mature project management and technology expertise is essential to delivering successful
IT infrastructure upgrades, but few organizations have the needed experience in house.

The Project Management Institutes 2014

Pulse of the Profession report finds that:
Nearly half of companies
have low program and project
management maturity
Only 9 percent of organizations give
themselves an excellent rating for
successfully executing IT initiatives
to deliver strategic results
Only 56 percent of projects meet their
desired strategic business outcomes
Approximately 75 percent of all technology projects run over budget
Low-performing organizations achieve
desired business outcomes only 36
percent of the time
The inability to efficiently implement
technology upgrades both traditional
technology and modern innovations
that drive down costs and improve
productivity prevents your business
from reaching its full potential.
The resulting financial impact is
grave. For every $1 billion spent on
projects and programs, the Project
Management Institute finds, the average
organization loses $109 million.

CHALLENGE: POOR IT PROJECT

OUTCOMES HURT THE BUSINESS
As CSCs experience has shown,
failure to align infrastructure and
operational-improvement projects
with business goals and complete
them on budget, on time and within
scope can ultimately cause a
host of business setbacks:
Business executives are less likely
to identify and prioritize technology

investments that advance strategic

outcomes when they lack mature
management processes that
give them visibility of their IT
programs and investments.
Poor project management execution,
coupled with cost overruns, results in
projects being delayed or canceled
to offset costs the desired business
benefits of your active initiatives are
then postponed or never realized.
The reputation of your IT department
may suffer. As infrastructure and
operational-improvement projects
fail to deliver the promised business
benefits, business leaders begin
to view IT as a cost center that is
not delivering a proper return on
investment or effectively advancing
strategic business objectives.
Your executive team may become
hesitant to embark on risky IT
upgrades or next-generation
technology deployments that are
necessary for your company to
attain competitive advantage
which could cost you significantly in
unrealized savings in capital costs
and costs of keeping the lights on.
CSC Project Services can help you make
the transition from managing IT projects
to managing business outcomes.
Our mature services let you profit from
CSCs proven excellence, cultivated over
55 years of managing tens of thousands
of successful project implementations.
You will benefit from our award-winning
track record of guiding major programs
and projects including one of the
worlds largest supply chain networks.

CSC: Global Technology Leader

CSC is a global leader in both
traditional and next-generation
IT services and solutions. Our
mission is to enable superior
returns on our clients technology
investments through best-inclass industry solutions, domain
expertise and global scale.

WHAT IS IT?
SUCCESS STORIES
ON TIME, UNDER BUDGET
A diversified high-tech
provider used CSC Project
Services to standardize
its IT model across its
European business units
delivering projects up to
30 percent under budget
and lowering expenses by
nearly $700,000.

MERGER COMPLETED
AHEAD OF SCHEDULE
A major financial-services
provider used CSC Project
Services to prepare for
a merger completing
infrastructure integration
under a single contract 3
months ahead of schedule.

SIMPLIFYING
APPLICATIONS
COMPLEXITY
A global aerospace
company sought to
separate from its parent
company while merging
with another company. CSC
Project Services helped
successfully assess more
than 6,000 applications,
migrate more than 800
applications and execute
30 program missions
simultaneously while
giving company executives
a transparent view across
all IT projects to better
enable timely, fact-based
business decisions.

CSC Project Services provides ondemand access to a full range of

end-to-end management services for
companies planning transformational IT
projects, operational improvements and
business-critical IT implementations
whether traditional infrastructure or
next-generation technologies, such
as cloud, big data, and mobility. CSC
Project Services can be fully integrated
with other CSC infrastructure
offerings or wider client initiatives.
Our services cover planning and
assessment, solution implementation
and integration, system and hardware
migrations, operational optimization,
and infrastructure and hosting services.
We deliver our CSC Project Services
through experienced portfolio,
program and project managers who
will oversee the end-to-end lifecycle of
your IT projects and programs from
strategy through the delivery of your
desired business benefit. We can also
supply the technical professionals and
resources to execute the project as
required. Our customers may order one
or more of our three service types:
Portfolio Management. We work with
you to identify, prioritize, monitor, and
qualify groups of existing projects and
programs and associated opportunities
so they can be measured against
your strategic objectives. This service
is usually longer term and delivers
savings, efficiencies, and performance
gains across the enterprise.
Program Management. We plan
and coordinate complex projects
and programs and provide program
planning and direction to better
position your projects to deliver
the intended business results.

Project Management. When you require

short-term, action-specific activities,
such as the creation of a new product or
service or the transformation of an existing
operation, we will guide you through a
set of finite activities designed to achieve
specific objectives. We manage projects
from initiation and planning through
execution and completion, following
specific time, budget, scope, resource
and quality constraints. Our service is
responsible for managing individual
projects that are staffed either with
CSC resources or resources suppllied by
you. We offer a disciplined process for
identifying, coordinating and focusing
on individual project results, enabling
us to deliver the most simple to the
most complex customer implementation
solutions efficiently and effectively.

HOW DOES IT WORK?

In contrast to other service providers, we
work collaboratively with our customers
as an extension of your team.
Regardless of the size of your effort
whether it is a project in the thousands or
a $30 million-plus program we apply
the same proven principles, processes
and procedures to simplify complexity
and promote a successful outcome.
We help drive success through proactive
methodologies designed to qualify
requirements and improve customer
satisfaction, team morale and collaboration.
These mature methodologies, based on
CSCs industry-best practices, advance
an organizations ability to comply with
such standards and guidelines as SEI
CMMI, ISO 9001, PMI, PRINCE2, ITIL and
Lean/Six Sigma, among others. They
provide a robust delivery framework
for managing both traditional and nextgeneration technology deployments.

We accomplish this through:

1.

Tailored portfolio management

2. Approaches that promote

collaboration as one
team with your team
3. Our overarching Global Project
Management Framework (GPMF)
and supporting methodologies and
toolsets to promote consistency
4. Robust program governance
5. On-demand staff who utilize our
core business change methodology,
CSC Catalyst, and Agile/Lean
practices to provide a leading
approach to the management of IT
investments, solution development,
and rapid business process change
6. PM professionals who are
accredited through our PM10
resource competency model,
have expertise overseeing
next-generation technologies,
and are PMI certified
7. Capability assessments for
project portfolio, staff, toolsets
and future technology
8. Advanced strategic planning and
technology roadmap assessments
9. Methods for rapid
technology deployment
10. Advanced data and risk analytics

These tools and methodologies

help you better align IT projects
to advance the strategic needs
of your business, optimize
resources, and manage your
programs and projects to
budget, time and within scope.

PORTFOLIO
MANAGEMENT CAN:
Increase visibility of initiatives
and IT investment decisions by
management and stakeholders

To navigate the complexity of your IT programs

and projects, our mature services and experienced
professionals offer you a new way forward.
We will:

Enhance total business impact

with fewer investments,
thereby reducing redundancy

Help You Build IT Governance for Your Entire

Portfolio of Initiatives. Implementing traditional
or next-generation technologies is a complex
job that requires a deep understanding of key
business drivers, the ability to select the right
technology to advance strategic business goals,
and a clear roadmap to implement IT programs and
projects cost-effectively. Our IT governance best
practices will help support fundamental changes
to your technology, culture and organization in
a transparent, orderly manner helping you
avoid delays, cost overruns and IT upgrades that
fail to deliver the desired business outcome.

A BETTER WAY
TO NAVIGATE
ROUGH WATERS

Become Your Trusted Partner to Create a

Collaborative Team. We are not outsiders coming
in; we work with you as one team to understand
your business challenges. Our passion for exceeding
expectations and providing exceptional service will
help you drive business results. Our professionals
can help implement virtually any project or program,
whether it is a CSC technology or service or one
that is provided by another technology vendor.
Help You Drive Change by Adopting Proven
Agile/Lean and Other Change Management
Methodologies. We help drive success through
proactive methodologies, including Agile/Lean
practices designed to qualify requirements and
improve customer satisfaction, team morale and
collaboration. Our mature methodologies, based on
CSC best practices, help you comply with standards
and guidelines such as SEI CMMI, ISO 9001, PMI,
PRINCE2, ITIL and Lean/Six Sigma, among others.
Give You Global, On-Demand Access to Skilled
Professionals. Youll have access to the collective
knowledge of our 72,000 technology professionals
and 3,500 certified portfolio, program and project
management professionals worldwide, who provide
traditional and next-generation solutions to clients
in more than 70 countries. By working with strategic
partners, using deep industry vertical expertise and
delivering on a global scale, we bring the skills and
experience you need to identify and implement
technology solutions. We help you gain competitive
advantage by working with you to improve your
project delivery and business outcomes.
Put the Right Project Management Team in Place.
Our proprietary PM10 competency framework
emphasizes real project experience and performance,
including the size of teams, budgets and levels of

Improve alignment of IT
investments with enterprise
vision and strategies
Provide transparent
reporting due to a clear
view of the enterprise
Optimize resources
and business value
Reduce the number of lowvalue projects and overspend
Streamline data and
increase collaboration
Leverage technology innovation
financial risk they have managed. It
also assesses management attributes,
demonstrated competencies and
training and professional qualifications,
such as Project Management
Institute (PMI) certifications.

Next Generation Infrastructure

Services. Let CSC and our technology
partners help you reshape your IT
landscape taking advantage of
our wide range of next generation
as a service offerings.

SMOOTH SAILING AHEAD

WHY CSC?

Unlike other technology providers,

our CSC Project Services staff is
highly trained in the broad technical
aspects of implementing IT programs
and projects, as well as in developing
close people relationships with
our clients to establish unified,
highly collaborative teams.

We help simplify complexity through

our processes and methods,
refined from thousands of client
engagements with our experienced and
credentialed people.

Our mission is to help you adopt

technology enhancements and achieve
real business results. Our aim is to
deliver your projects on budget, on
time and within scope, and enhance
each projects value to the business.

COMPLEMENTARY OFFERINGS
Other offerings that complement
our CSC Project Services:
Consulting and Assessment
Services. We offer a wide range
of consulting offerings to help
you assess project and program
management maturity and establish
strategic technology roadmaps
to guide your implementation.

By working with strategic partners,

using deep industry vertical expertise
and delivering on a global scale, we
bring the skills and experience to
help you harness next-generation
services and solutions.

FIND OUT MORE

To find out more about our
CSC Project Services, visit
www.csc.com/projectservices
or contact your account manager.

PROGRAM
MANAGEMENT CAN:
Establish strategic alignment
Implement governance
and reporting
Manage program complexity
Increase agility to
respond to changes
Manage scope changes
Provide technically
optimized solutions

PROJECT MANAGEMENT CAN:

Significantly improve project
quality and predictable
business outcomes
Strengthen competitive
advantage by delivering
projects on time, on budget
and within scope
Provide measurable
process baselines
Enable technology-driven
solutions that transform
the existing IT platforms
within the organization
Improve accuracy in budget
and time estimates
Leverage our on-demand
industry and technology experts
Reduce startup and
overall project budgets

Worldwide CSC Headquarters

The Americas
3170 Fairview Park Drive
Falls Church, Virginia 22042
United States
+1.703.876.1000
Asia, Middle East, Africa
Level 9, UE BizHub East
6 Changi Business Park Avenue 1
Singapore 468017
Republic of Singapore
+65.6809.9000
Australia
26 Talavera Road
Macquarie Park, NSW 2113
Australia
+61(0)2.9034.3000
Central and Eastern Europe
Abraham-Lincoln-Park 1
65189 Wiesbaden
Germany
+49.611.1420
Nordic and Baltic Region
Retortvej 8
DK-2500 Valby
Denmark
+45.36.14.4000
South and West Europe
Immeuble Balzac
10 place des Vosges
92072 Paris la Dfense Cedex
France
+33.1.55.707070
UK, Ireland and Netherlands
Floor 4
One Pancras Square
London
N1C 4AG
United Kingdom
+44.020.3696.3000

About CSC
CSC is a global leader in next-generation IT services and
solutions. The companys mission is to enable superior returns
on our clients technology investments through best-in-class
industry solutions, domain expertise and global scale. For more
information, visit us at www.csc.com.

2015 Computer Sciences Corporation. All rights reserved. Creative Services MD 7156a-16 04/2015