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Document 758756.1

11.5.10/R12: iStore Bill To and Ship To Address Issues (Doc ID 758756.1)

Modified: 24-Sep-2013

Type: FAQ

In this Document
Purpose
Questions and Answers
How :Issues:ER :References

APPLIES TO:
Oracle iStore - Version 11.5.10.0 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
This Note is for 11i issues but many will also be relevant to R12
For R12 specific issue only -please refer to Note 1268753.1 R12 iStore Bill To / Ship To Address Issues

PURPOSE
This document is a placeholder for the current known issues surrounding iStore and the Bill To/ Ship To /Address
issues

QUESTIONS AND ANSWERS

How :Note 268309.1 - How to view the address from a related customer in iStore checkout pages?
Note 303440.1 - How to Disable 'Address Book' Functionality in iStore?
Note 343781.1 - Need Ability To Search For Bill To/Ship To Addresses During Checkout
Note 352987.1 - How Does iStore Handle Customer Account Addresses And Party Account Addresses?
Note 368142.1- How To Restrict The Country LOV for Address Checkout pages?
Note 373270.1 - Does iStore Support Customer Site Use(Address) Level Price List Functionality
Note 463803.1 - How to remove capability of creating "contact" level addresses in iStore?
Note 727713.1 - How to do a full wild search on the "Ship To" or "Bill To" pages
Note 729943.1 - What Is The Selection Criteria For The Invoices Shown In Order Tracker ?
Note 737810.1 - How to customize the address search functionality (ship-to and bill-to) to include other
criterias
Note 739992.1 - How To Remove 'Create' Address Capability in iStore?
Note 741429.1 - How To Remove Access To The Individual Users Address Book In iStore But Still Be Able To
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Change The Customers

Note 757880.1 - Is There Capability From iStore To Pass Intermediate Address To Order Management ?
Note 860387.1 - FAQ: iStore and TCA (party, party sites and account sites)
Note 1392454.1 - iStore -How To Hide/ Remove the CHANGE Button For the Address Field of Billing Page?

Issues:Note 276940.1- Cannot Select Ship To Addresses For A Related Customer

Note 338913.1- Error When Submitting Order For Related Customer
Note 358810.1- iStore Checkout Validation Errors for 'Ship to' and 'Ship to Contact' Fields
Note 314021.1- In iStore Checkout Ship To Address Can Be Selected As Bill To Address
Note 332008.1- Cannot Read Value For "ASO ATP Default Ship To Site" Profile
Note 364668.1- Tax Exemptions Are Failing From Istore When Bill To is a Related Customer
Note 453250.1- iStore Checkout Shipping/Billing Addresses LOV Not Showing All ACTIVE Ship/Bill To
Note 465748.1-iStore Checkout And Defaulting Company Address
Note 472809.1- Company Ship To And Bill To Addresses Do Not Default Into Checkout pages Despite Existing
in AR
Note 740409.1-Primary Address Is Not Changing In iStore After Changing The Primary Flag In Receivables
Customer Standard Form
Note 742702.1- iStore New Customer Creates Duplicate Site_Use (Bill_To, Ship_To ) For The Same
Party_Site_Id
Note 759570.1 - Defaulting Ship-To And/Or Bill-To Address in the checkout
Note 1089817.1 -Hide Create Bill-To/Ship-To Button in the iStore Order Preference Screen does not Work
Note 1186456.1-APP-AR-294478: You Cannot Create A Credit Profile for this Address Because It Does Not
Have A Saved Active Bill-to, Dunning, or Statements Business Purpose
Note 1265988.1- 11.5.10 iStore - Payment Method For New Bill-To Site Address Is Populated Incorrectly
Note 1268357.1 - iStore Checkout Error - API_MISSING_ID (COLUMN=ACCT_SITE_USES) Unable To Create A
Valid Account Site Use For The Given Party Site.
Note 1390975.1-iStore 11i Company Bill To Addresses Not Working in the Checkout Pages

ER :Bug 3845029 (22 - Approved but no ETA) - ISTORE ADDRESS SEARCH FUNCTIONALITY BASED ON CITY
Bug 6414308 (15 - Review) - BILL TO ADDRESS MISMATCH BETWEEN ISTORE AND AR
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Bug 14256954 (22 - Approved but no ETA) - ALLOW EXTENDING ADDRESS DEFAULTING LOGIC DURING CART
CREATION

REFERENCES
NOTE:1268357.1 - iStore Checkout Error - API_MISSING_ID (COLUMN=ACCT_SITE_USES) Unable To Create A Valid
Account Site Use For The Given Party Site.
NOTE:268309.1 - How to View the Address from a Related Customer in iStore Checkout Pages?
NOTE:757880.1 - Is There Capability From iStore To Pass Intermediate Address To Order Management ?
NOTE:759570.1 - How to default Ship-To And/Or Bill-To Address in the checkout
NOTE:727713.1 - How to do a full wild search on the "Ship To" or "Bill To" pages
NOTE:472809.1 - Company Ship To And Bill To Addresses Do Not Default In iStore Checkout pages Despite Existing in
Receivables
NOTE:729943.1 - iStore - What Is The Selection Criteria For The Invoices Shown In Order Tracker ?
NOTE:737810.1 - How to customize the address search functionality (ship-to and bill-to) to include other criterias
NOTE:739992.1 - 11i/11.5.10: How To Remove Create Address Capability during Checkout in Oracle iStore?
NOTE:352987.1 - How Does Oracle iStore Handle Customer Account Addresses and Party Account Addresses ?
NOTE:358810.1 - Error in Checkout Validation Errors for 'Ship to' and 'Ship to Contact' Fields
NOTE:364668.1 - Tax Exemptions Are Failing From Istore When Bill To is a Related Customer
NOTE:368142.1 - How Restrict The Country LOV for Address Checkout pages?
NOTE:373270.1 - Does iStore Support Customer Site Use(Address) Level Price List Functionality
NOTE:741429.1 - How To Remove Access To The Individual Users Address Book In iStore But Still Be Able To Change
The Customers Preferred Address
NOTE:465748.1 - Error: iStore Checkout and Defaulting Company Address
NOTE:453250.1 - iStore Checkout Shipping/Billing Addresses LOV Not Showing All ACTIVE Ship/Bill To
NOTE:463803.1 - How to remove capability of creating "contact" level addresses in iStore?
NOTE:1392454.1 - iStore -How To Hide/ Remove the CHANGE Button For the Address Field of Billing Page ?
BUG:1268357 - CANCELED ATO OPTIONS LINE NEVER CLOSES IF ATO MODIFIED
BUG:3845029 - ISTORE ADDRESS SEARCH FUNCTIONALITY BASED ON CITY
BUG:6414308 - BILL TO ADDRESS MISMATCH BETWEEN ISTORE AND AR
NOTE:740409.1 - How to have Primary Address change in iStore after changing the Primary Flag in Receivables
Customer Standard form
NOTE:332008.1 - Error when clicking Check Availability - 'Cannot Read Value for ASO: ATP Default Ship To Site Profile'
NOTE:860387.1 - FAQ: iStore and TCA (party, party sites and account sites)
NOTE:338913.1 - Error When Submitting Order For Related Customer
NOTE:343781.1 - Need Ability To Search For Bill To/Ship To Addresses During Checkout
NOTE:276940.1 - Cannot Select Ship To Addresses For A Related Customer
NOTE:303440.1 - How to Disable 'Address Book' Functionality in iStore ?
NOTE:314021.1 - Address In iStore Checkout Is Not Controlled By Address Type Of Page Flow
NOTE:1268753.1 - R12 iStore Bill To / Ship To Address Issues

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