Академический Документы
Профессиональный Документы
Культура Документы
Program
Semester
Subject code &
name
Book ID
SUMMER 2015
MBAFLEX/ MBA (SEM 3)
3
MU0012 Employee Relations Management
B1734
Q
1
An
s.
Features of ERM
The important feature of ERM are:
It increases the synergy between the culture of the organisation and the
expectations of the employees.
new employees.
Q
2
An
s
Types of communication
Communicaton in an organization can be formal or informal. Formal
communication follow certain rules and guidelines. Informal communication
are unofficial communication and are influnced by the culture of the
organisation. Effective communication has both transmission and feedback
phase. The feedback phase help in clear understanding of the communication.
The different forms of communication in an organization are as follows
Q3
An
s
Q4
An
s
6. Appeal : When the employee feels that there has not been a fair
hearing, the employee is given a chance to make an appeal.
7. Follow-up : The consequences and the impact of the disciplinary
action are noted.
Q5
What is trade union and what are its objectives? Describe trade unions in India
Ans
Madras Labour Union was the first organised union in India. This was followed
by the creation of a large number of unions in all the industrial hubs during
1918 and 1923. Occupitional unions were formed under the guidance of
Mahatma Gandhi in Ahmedabad. These were later united to form an industrial
union known as the Textile Labour Association in 1920. The All India Trade
Union Congress (AITUC) was also formed in 1920. Many of the leaders in
AITUC were leaders of the Indian freedon fighting movement, mainly in
connection with the countrys ongoing struggle for independence.
The Trade Union Act was formed in 1926. The Act legalised registered
registered trade unions in India which until then was considered illegal bodies.
It also protected unions from civil and criminal cases.
By the time India gained Independence, there were four central trade union
organisations, they were the following :
All India Trade Union Congress
Indian National Trade Union Congress
Hind Mazdoor Sangh
United Trade Union Congress
Post-independent India saw the growth saw the growth of unions. Many trade
unions that have come into existance after 1947 have political affiliation. For
example AITUC is the trade union arm of the Communist Party of India, while
INTUC is affiliated to Congress Party. At present there are twelve central trade
union organisations regognised by the ministry of labour.
All India Trade Union Congress (AITUC)
Bharatiya Mazdoor Sangh (BMS)
Centre of Indian Trade Unions (CITU)
Hind Mazdoor Kisan Panchayat (HMKP)
Hind Mazdoor Sabha (HMS)
India Federation of Free Trade Unions (IFFTU)
Indian National Trade Union Congress (INTUC)
National Front of Indian Trade Unions (NFITU)
National Labour Organisation (NLO)
Trade Unions Co-ordinations Centre (TUCC)
United Trade Union Congress (UTUC) and
United Trade Union Congress Lenin Sarani (UTUC-LS)
Q6
An
-5
s
The Factories Act regulates labour employed in factories. It applies to the
whole of India. This Act applies to all factories which use power and employ 10
or more workers, and applies to factories not using power and employing 20
or more workers, on any day of the preceding 12 months.
According to this Act, every factory has to be registered and needs to obtain a
licence for working, which has to be renewed at periodical intervals. The
plans, designs and specifications of any proposed construction or extensions
to the factory have to receive the prior approval of the state government.
The main provisions of this Act are as follows:
Facilities : It specifies the minimum requirements regarding health
(cleanliness, ventilation and temperature, lighting and control of glare,
etc. ) safety (protection of eyes, handling of explosive and inflammable
materials, etc.), and general welfare of workers (first-aid, canteens,
shelter rooms, creches, urinals, drinking water, etc.).
Safety : Fencing of machinery needs to be done. Adequat fire-fighting
facilities must be provided. Hoist and lifts have to be in good working
condition. Stairs and passages have to be free from obstruction. Safety
appliances to protect the eyes from dangerous dusts, gases, and fumes
have to be provided. Pressure plants have to be regularly checked.
Working hours : The working hours cannot be greater than 48 hours
in a week. Weekly holiday is mandatory. Compensatory holidays have
to be given if the worker works on weekly holidays. A worker cannot be
made to work for more than 9 hours in a day. Half an hour rest is to be
provided after 5 hours of work. Overlapping of shifts is not allowed.
Overtime wages : A worker has to be paid overtime wages at double
the rate of regular wages if teh worker works beyond 9 hours a day or
48 hours a week.
Leave : A worker is permited a leave of one day for every 20 days of
work performed in the previous calander year provided that the worker
had worked for 240 days or more in the previous calander year.
Child employment : Children below the age of 14 cannot be
employed. Children between 14 and 15 years of age can be employed
only for 4.5 hours per day or during the night. Adolescents cannot work
between 7 PM and 6 AM.
Obligation regarding hazardous processes and substances:
Provide information about hazardous substances and processes and the
dangers and health hazards involved. Ensure safety measures and
make emergency plans. Appoint safety committees.