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Professional Summary:
Very flexible, detail-oriented, self-motivated and self-starter Systems Administrator with 18 years of progressive
experience, within entrepreneurial start-up company's, interactive security, wireless internet service provider,
retail, and manufacturing industries. Proven analytic and problem-solving skills with the keen ability to assess
needs, define requirements, develop value-added solutions, and execute technical solutions that streamline and
improve operating efficiencies
Network administration of Windows 2000/2003 Server R2, Exchange, Active Directory systems.
Desktop/laptop client equipment and application support
Work with AT&T, Verizon, Covad, Paetec, and Qwest to improve network performance and reliability
Designed and implement a Cisco MPLS network infrastructure to improve network communications.
Increased network-up time by 99.99% between 5 manufacturing facilities
Migrated 2 manufacturing companies to a more robust SQL ERP/CRM database. Migrated 3 companies
to Windows 2003 and Exchange 2003 utilizing AD, DHCP, DNS, and IIS
Integrated bar coding into ERP/CRM database to help track inventory and control cost
Reduced Help Desk calls by 90% and increased customer service response time by 89%
Administered SQL Server 2000/2005 and developed scripts
Restructured IT department, leading to improved customer service. Analyzed network traffic to reduce
system costs
Forecast project costs; evaluated and implemented hardware and software solutions. Developed policies
and procedures, and technology roadmap for future services and systems
Work Experience:
Systems Operation Manager, Moldex Metric Inc, Culver City, CA 90232 2007 to 2009
Moldex – Metric , Inc. leading manufacture of hearing and respiratory protection
Spearhead SalesLogix ver. 6.22 to 7.2 migration, and MS-SQL database 2000 to 2005
Backup and restore network data with VERITAS Backup Exec 11d
Supported and troubleshot Polycom VSX 7000s versatile video conferencing equipment
Diagnosed and resolved issues related to MAS90/200, SalesLogix, Terminal Server, DNS, DHCP, and
Email, VPN Remote Access, Mitel Phone system, ASTRO firewall and Nova time
Current Training:
Visual Basic Cisco Fundamental
SQL 2005 Administration Data Network/ Telecommunications
Edward Duran Page 3 of 3
Technical Skills:
Applications:
Exchange 5.5, 2000, and 2003 Crystal Reports 8.5 to 10
SQL 6.5, 7.0, 2000, and 2005 MAS 90/200
SQL 2000, 2005, and 2008 Express Lilly (ERP/CRM)
Visual Basic SalesLogix (CRM) 4, 5.0, 6.0, 6.1, 7.2, & 7.5
BlackBerry Enterprise Server Telecommunication VXTracker
BlackBerry Desktop Software Kronos' Central Time Keeper & Client
Symantec Anti Virus Corporate Edition Nova Time
Sophos Anti Virus Corporate Edition StarShip
Numara Track-IT Gentran EDI
VERITAS Backup Exec Adobe Suite
Visio Professional IVT Terminal Software
Microsoft Projects 2000 and 2003 WhatsUp Gold
VNC Remote Software ZetaFax
Microsoft Terminal Server Goldmine
SonicWall VPN Client ACT
Cisco VPN Client VMware
Hardware:
SonicWall Firewall 3030, 3060, 4060, TZ 200 Compaq Proliant Rack Mount and Tower Servers
Astro Firewall Intel Rack Mount and Tower Servers
Cisco 515e PIX Firewall IBM xSeries Rack Mount and Tower Servers
WatchGaurd Firebox Firewall Dell PowerEdge Rack Mount and Tower Servers
Cisco 1841,2800, 3600 routers HP Blade Server BL280c
Cisco Catalyst 4500 Rack Mount Dell DLT internal and external tape drive
Cisco Catalyst 550 Switch Rack Mount OmniView Matrix2 KVM Switch
Netopia Routers APC Smart-UP’s
Adtran Routers HP NAS device
HP Switch 4108GL Dell Notebooks and Desktops
HP ProCurve Switch 5308xl TOSHIBA Notebooks
3Com Superstack 3 Switches Buffalo Storage Device
HP LaserJets and OfficeJet Printers AT&T / Verizon Blackberry devices
HP JetDirect Cards internal and external HP All in one scanners
Brother Fax 2820 Polycom video conferencing equipment