Empower your

organizationbuild
trust at every level.
Honor:

Uncertainty to
Opportunity:

Praise for
The Trustworthy
Leader

Develop the key element

of trust throughout
your organization.

humility,
reciprocity,
position
awareness

Inclusion:

addressing risk,
applying
knowledge, and
utilizing wisdom

genuine
appreciation of
others, sharing
benefits

Filled with well-told stories and personal portraits, The

Trustworthy Leader shows what it takes for leaders to build
trust at every level and how powerful an organization can
become when trust is the tie that binds. You cant be special
and compelling in the marketplace unless you create something
special and compelling in the workplace. This must-read book
shows you how to do just that.
William C. Taylor, cofounder, Fast Company; author,
Practically Radical

Developing
Others:

people
deserve full lives,
are capable of
many things, can
choose their
paths

Followership:

choice,
accompaniment,
connection

Sharing
Information:

understanding,
participation,
extending
influence

Trust allows organizations to adapt and thrive in our rapidly

changing world, yet many leaders who think they are worthy
of trust end up not being trusted by their employees. In this
well-researched book, Lyman articulates the leaders path to
becoming both trustworthy and trusted. Anyone who aspires to
lead in the 21st century needs to read this book.
Jack Lowe, former CEO and current board chair, TDIndustries

An engaging, inspiring, and thought-provoking picture of what

it means to be a trustworthy leader. Lyman moves between the
narratives of a diverse set of leaders and her insightful reflections on what makes them tick. A compelling primer for the
leader in all of us.
Mary C. Gentile, author, Giving Voice to Values

Review the Facilitator's Guide

FREE for 30 days!
For details, email leadership@wiley.com,
call 866 888 5159, or visit www.pfeiffer.com/go/trustworthyleader

Learn more
VISIT: www.pfeiffer.com/go/trustworthyleader
CALL TOLL FREE: 1-866-888-5159
EMAIL: leadership@wiley.com
Pfeiffer is a trademark of John Wiley & Sons, Inc.

13_71272_Trustworthy_Bro.indd 1

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Leadership practices for examining, enhancing and strengthening trustworthy behavior.

The Trustworthy Leader:
A Training Program for Building and
Conveying Leadership Trust
Amy Lyman and Hal Alder

According to decades of research conducted by Amy Lyman, Hal Adler

and the Great Place to Work Institute, trust between leaders, managers
and employees is the key to developing a great workplace culture that
materially contributes to organizational growth, innovation and overall success. This dynamic workshop provides an understanding of how trustworthy leaders develop their point of view and provides participants with key
strategies for becoming a trustworthy leader.
The Trustworthy Leader set is drawn from the research conducted on
a group of companies that Great Place to Work selects each year and
recognizes as a Best Company to Work For, using the well-grounded
and rigorously applied Great Place to Work Model as the selection
screen. Deeper insight on the leadership qualities of executives and
management comes from Lymans interviews and analysis of the behaviors of the trustworthy leaders in these great organizations.
Using this engaging, vital resource, participants will discover concepts
and connections that resonate with their own experience of and desire
to be trustworthy. The assessment and focused reflection throughout the
workshop support participants in developing a plan for enhancing their
use of the trustworthy practices embedded in The Virtuous Circle.
Facilitators Guide Set ISBN 978-0-470-90577-7
The Facilitators Guide provides all the materials needed to conduct a Trustworthy Leader
workshop that will empower your organization by building trust at every level. This package
includes a copy of the Participants Workbook, Self-Assessment; Poster and a takeaway
reminder card with the model. It also includes a flash drive with scripts, PowerPoint slides,
and an electronic version of the facilitator's guide.
Deluxe Facilitator's Guide Set ISBN 978-0-470-90577-7
The Deluxe set includes all the components of the regular Facilitators Guide
Set plus a copy of the book that is the basis for the training program, Amy
Lymans The Trustworthy Leader.

What is the program designed to achieve?

This training package offers facilitators a comprehensive, flexible, and engaging workshop to present to leaders and managers who want to develop or strengthen their ability to be trustworthy. Participants examine the behaviors that generate trust as well as
positive business results. Interactive exercises, discussions, and reflection work together
to create powerful insights and a commitment to change. Using The Trustworthy Leader
resources, facilitators can engage leaders and managers at all levels to hone their ability
to inspire trust in others.

What specific skills or knowledge does the program cover?

The Trustworthy Leader Facilitator's Guide package includes the information and activities
that will engage participants in discovery of The Virtuous Circle of Trustworthy Leadership
and provide frameworks for understanding the practices associated with trustworthy
behavior. By the conclusion of the workshop, participants will be able to:
Consider how past incidents have influenced you
Evaluate your current use of key behaviors that build trust
Understand the elements of the Virtuous Circle of a trustworthy leader
Demonstrate the behaviors associated with each element
Identify how the elements support you moving through uncertainty in
pursuit of opportunities

Participant Workbook ISBN 978-0-470-90579-1

Self-Assessment ISBN 978-0-470-90614-9
Participant Set (includes Participant Workbook and Self-Assessment) 978-0-470-90621-7
Poster ISBN 978-0-470-90583-8
Reminder Card ISBN 978-0-470-90576-0

Participant sets and volume discounts available Call for more information.

13_71272_Trustworthy_Bro.indd 2

Amy Lyman is cofounder of Great Place to Work Institute.

She conducts research on Best Companies, linking the
quality of leadership and workplace conduct with financial
and non-financial benefits. She is a popular speaker and the
author of many articles.

Plan actions to enhance your effectiveness at being a trustworthy leader

Whats unique or different about this program or its approach?

This program examines the role of trust and trustworthy behavior in leadership success
and concisely focuses attention on the essential behaviors that leaders can demonstrate
to enhance their personal and professional effectiveness. The program strikes a balance
between sharing stories and best practices and allowing participants to grapple with
how to apply key concepts to their own lives and challenges.

Who is the program designed for?

ALSO AVAILABLE SEPARATELY

ABOUT THE AUTHORS

The Trustworthy Leader is designed to provide leaders and managers at all levels with a
set of powerful practices that will help them to examine, enhance, and strengthen their
trustworthy behavior.

Learn more
VISIT: www.pfeiffer.com/go/trustworthyleader
CALL TOLL FREE: 1-866-888-5159
EMAIL: leadership@wiley.com

Hal Alder is the founder of Leadership Landing formerly

he was president of Great Place to Work Institute. Before
joining Great Place to Work Institute, Hal held leadership
positions at The Center for Talent Retention, Manpower, and
the Training Arts Institute, an organization that he founded.

Great Place to Work is a global research, consulting,

and training firm that helps organizations identify, create
and sustain great workplaces through the development of
high-trust workplace cultures. Great Place to Work serves
businesses, non-profits and government agencies in more
than 45 countries on six continents. Great Place to Work
produces the 100 Best Companies to Work For annual
lists published in FORTUNE magazine, in addition to several
dozen best companies lists internationally.

Pfeiffer is a trademark of John Wiley & Sons, Inc.

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