Symptom

In XI3.1 the process for creating server traces

using the BO_trace.ini has changed slightly
when compared to earlier releases
Reproducing the Issue
Environment:
BusinessObjects Enterprise Server 3.1
Windows Server 2003
Resolution
To activate and configure tracing using the
BO_trace.ini file, please follow these steps:
1. Copy the BO_Trace.ini file from
C:\Program Files\Business
Objects\BusinessObjects Enterprise
12.0\win32_x86\scripts folder or the
equivalent folder
2. Paste this file into C:\Program
Files\Business Objects\BusinessObjects
Enterprise 12.0\win32_x86 folder or
the equivalent folder
3. Open the copied BO_Trace.ini file from
step 2 and uncomment the required lines
under the "Trace Syntax and Setting"
section which involves removal of the
preceding "//" in the required lines.
4. To generate server traces, modify the
server tracing parameters to below
values.
active = true;
importance = '==';
alert = true;
severity = 'E';
keep = true;
size = 100000;
Note: The level of tracing can be
increased by changing some of the above
parameter values. Please refer to the
XI3.1 "BusinessObjects Enterprise
Administrator's Guide" where detailed
explanation of tracing syntax and

parameters is given. A high level

summary is also available in
BO_trace.ini file that resides in the
default location specified in step#1.
5. Make a copy of this modified
BO_trace.ini file and rename it to
<PROCESSNAME>_trace.ini where
PROCESSNAME is the process you
wanted the traces to be enabled. You can
generate traces for all processes this
way. For eg: Name it as
WIReportServer_trace.ini for WebI
report processing server. To generate an
additional trace for deski report
processing server, copy the same file and
name it fcproc_trace.ini.
6. Traces are generated in the C:\Program
Files\Business Objects\BusinessObjects
Enterprise 12.0\win32_x86 folder by
default. However you can change the
location where the logs are to be written
by using log_dir option in the
BO_trace.ini. To do this, just add the
below line to the existing
<PROCESSNAME>_trace.ini files.
Note the forward slash while specifying
the directory structure. log_dir =
"C:/BOX_trace_log";
7. The settings specified in the _trace.ini
file override whatever is specified for
server tracing in the CMC command
line. Your configuration should take
affect within a minute of saving the
BO_trace.ini file and there is no need to
restart services for tracing to take affect.
8. Note: To deactivate bo tracing, just
change the line active = true; to active =
false; in all the _trace.ini files in
win32_x86 folder.
9.
Keywords
10. XI3.1 bo tracing BO_trace.ini server
tracing
11.

12. Header Data

25.11.2008 13:16:13 by James

Terry (I817754)

Released on

Current
Released to Customer
Release Status
Target Release
Released to Customer
Status
Responsible

Shiva Vishnubatla ( I818221 )

Category

How To

Application
Area

BOJ-BIP-ADM

Product
Version

BOBJ ENTERPRISE XI 3.1

References
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VALUE

R3
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bo
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ini

VALUE/

NONE

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