Quality

Question - 1
which of the following statement is true about Quality?
A. Quality ensures that the project satisfy customer requirements.
B. Quality ensures that the project satisfy senior management.
C. Quality adds to customer satisfaction.
D. Quality adds to sponsor satisfaction.
A is the correct answer. Quality ensures that the project satisfies customer
requirements.
Question - 2
Why should quality be planned and not inspected every time?
A. To improve quality with less cost
B. To improve quality with more cost
C. To reduce quality with less cost
D. To reduce quality with more cost
A is the correct answer. Best option is to improve quality with less cost.
Question - 3
Comparing your project with actual or planned project practices to generate ideas for
improvement is called:
A. Benchmarking
B. Benefit/Cost analysis
C. Quality audits
D. Process Analysis
A is the correct answer. Comparing your project with actual or planned project
practices to generate ideas for improvement is called Benchmarking.

Question - 4
who is primarily responsible for creating design and test specifications?
A. Quality Control
B. Engineering
C. Support
D. Management
B is the correct answer. Engineering is primarily responsible for creating design and
test specifications.
Question - 5
The line in the middle of a control chart is called:
A. mean
B. rule of seven
C. rule of five
D. specification limit
A is the correct answer. The line in the middle of a control chart is called mean.
Question - 6
A cause and effect diagram also called as:
A. fishbone diagram
B. Bar charts
C. control charts
D. pareto charts
A is the correct answer. A Cause and Effect Diagram: A cause and effect diagram, also
called Ishikawa diagrams or fishbone diagrams, illustrate how various factors might
be linked to potential problems or effects.
Question - 7
Which of the following tools are used in the quality plan?

A. Quality Checklists
B. Quality audits
C. Histogram
D. Process Analysis
A is the correct answer. Quality Checklists are used in the quality plan.
Question - 8
What is the purpose of fishbone diagram?
A. To illustrate how various factors might be linked to potential problems or effects
B. Are used to determine if the process are in control
C. Show trends in a process over time
D. Shows the pattern of relationship between two variables
A is the correct answer. Fishbone diagram : To illustrate how various factors might be
linked to potential problems or effects.
Question - 9
Control chart helps:
A. determine if the process is "in control"
B. how various elements of a system are interrelated
C. showS trends in a process over time
D. shows the pattern of a relationship between two variables
A is the correct answer. Control Charts: Control charts are graphic display of the
results over a time of a process. They are used to determine if the process is "in
control".
Question - 10
A process with lack of consistency and predictability is called:
A. in control

B. out of control
C. bad quality
D. quality noise
B is the correct answer. A process with lack of consistency and predictability is called
out of control.
Question - 11
A data point in a control chart that requires investigation is called:
A. a special cause
B. a quality fault
C. a rule of seven
D. a rule of five
A is the correct answer. A data point in a control chart that requires investigation is
called a special cause.
Question - 12
Which of the following is NOT part of a quality plan?
A. Benchmarking
B. Cost of Quality
C. Design of experiments
D. Quality audits
D is the correct answer. Quality audits are part of a Perform Quality Assurance
process.
Question - 13
Which of the following is part of the Perform Quality Assurance process?
A. Benchmarking
B. Cost of Quality
C. Design of experiments

D. Quality audits
D is the correct answer. Quality audits are part of the Perform Quality Assurance
process.
Question - 14
The purpose of a quality audit is:
A. To identify inefficient and ineffective policies
B. To identify project quality for customer
C. Study organizational behavior
D. Prepare a report for the quality team
A is the correct answer. Purpose of quality audit is to identify inefficient and
ineffective policies.
Question - 15
Which of the following is NOT part of the Control Quality process?
A. fishbone diagram
B. Quality audits
C. Pareto Diagram
D. Histogram
B is the correct answer. Quality audits are part of the Perform Quality Assurance
process.
Question - 16
The Project Quality Management process must __________.
A. Address the quality of the management and product
B. Improve the project management and the quality of the product
C. Ensure that the project satisfies customer requirements
D. All of the above

D is the correct answer. Project Quality Management : Addresses both the

management of the project and of the product of the project, Improves project
management as well as the quality of the product, Delivery of both high quality and
high grade of product, Quality is planned in, not inspected in, EnsureS that the project
will satisfy customer requirements.
Question - 17
Project Quality Management includes:
A. Customer satisfaction
B. Prevention over inspection
C. Continuous improvement
D. All of the above
D is the correct answer. Project Quality Management includes: Customer satisfaction,
Prevention over inspection, Continuous improvement and Management
responsibility.
Question - 18
The _________ is the international organization that controls the standards for quality.
A. ISO
B. PMP
C. PMI
D. ISCII
A is the correct answer. The ISO is the international organization that controls the
standards for quality.
Question - 19
ISO Stands for __________ ?
A. International Organization for Standardization
B. International Standardized Organization
C. In Standardized Organization
D. None

A is the correct answer. ISO Stands for International Organization for

Standardization.
Question - 20
Conformance to specifications document is a description of:
A. Quality
B. Scope
C. Integration
D. None of the above
A is the correct answer. Quality on a project means that you are conforming to a
standard that is set before you start the project.
Question - 21
Which statement is true about Grade?
A. Quality and grade are not the same
B. Quality and grade are the same
C. Low grade may be completely acceptable, but low quality never is.
D. Both 1 and 3 are true
D is the correct answer. Quality and grade are not the same. Grade, according to the
PMBOK, "is a category or rank given to entities having the same functional use but
different technical characteristics." May be there are different grades of metal, grade
1, grade 2 etc but all grades must maintain quality.
Question - 22
Who is responsible for the quality of the project deliverables?
A. Project team
B. Project manager
C. Stakeholders
D. Customer

A is the correct answer. The project team is responsible for the quality of the project
deliverables.
Question - 23
Which of the following best describes QA?
A. QA is quality assurance for the overall project performance
B. QA is quality acceptance according to the Validate Scope process
C. QA is quality assurance for the project deliverable
D. None
A is the correct answer. QA (Quality Assurance) is concerned with overall project
quality performance. QA (Quality Assurance): Planned and systematic activities
implemented within the quality system in order to provide confidence that the project
will satisfy the relevant quality standards.
Question - 24
You are the project manager for a big size project and quality is top priority for this
project. You have devoted so much of the project time for planning. Why?
A. It is mandatory to allocate much time to planning for a project of this size and with
this amount of quality
B. Quality is planned into the project and the planning requires time
C. Quality audits are part of the planning time
D. All of the above
B is the correct answer. Quality is planned into the project and the planning requires
time.
Question - 25
You are the project manager and you meet with your project team to ensure the project
is completed with no deviations from the project requirements.This is part of?
A. Quality Control
B. Quality assurance
C. Plan Quality Management

D. All of the above

C is the correct answer. Plan Quality Management should be completed prior to the
work beginning and revisited as needed. Plan Quality Management: Identifying the
quality standards that are relevant to the project and determining how to meet them.
Question - 26
You are managing a project. This project must satisfy industry standards in order to be
accepted by the customer. You and your team have studied the requirements and have
created a plan to implement the deliverables with the level of quality. This process is
called ________.
A. Quality Control
B. Quality assurance
C. Plan Quality Management
D. All of the above
C is the correct answer. Plan Quality Management: Identifying the quality standards
that are relevant to the project and determining how to meet them.
Question - 27
Identifying the quality standards that are relevant to the project and determining how
to meet them is called _________.
A. Quality Control
B. Quality Assurance
C. Plan Quality Management
D. All of the above
C is the correct answer. Plan Quality Management: Identifying the quality standards
that are relevant to the project and determining how to meet them.
Question - 28
Quality Control (QC) is a/an_________ process.
A. Inspection
B. Audit

C. Management
D. All of the above
A is the correct answer. Quality Control (QC) requires an inspection of the work
results. QC: Monitoring results to determine if they comply with relevant quality
standards and identifying ways to eliminate problem causes.
Question - 29
QA (Quality Assurance) is a/an_________ process.
A. Inspection
B. Audit
C. Management
D. All of the above
C is the correct answer. QA is typically a management process. QA (Quality
Assurance) is concerned with overall project quality performance. QA (Quality
Assurance): Planned and systematic activities implemented within the quality system
in order to provide confidence that the project will satisfy the relevant quality
standards.
Question - 30
Your company has selected to use ISO 9000 standards. What is an attribute of ISO
9000?
A. It ensures your company follows its own quality procedures
B. It ensures that your company satisfies its processes to a proven process within the
program
C. It ensures that QA and QC are integrated into the product
D. All of the above
A is the correct answer. ISO 9000 is not a quality management system, but it ensures
your company follows its own quality procedures.
Question - 31
Your senior manager has asked you to define the correlation between quality and the
project scope. Which statement is true?

A. Quality is the process of completing the scope to meet stated or implied needs
B. Quality, in regard to the project scope, is about completing the work as promised to
customer
C. Both of the above are true
D. None
C is the correct answer. Quality, in regard to the project scope is about completing the
work as promised to customer.
Question - 32
Which of the following is true about quality?
A. Quality is inspection driven.
B. Quality is prevention driven.
C. It will cost more money to build quality into the project.
D. Quality is not requested for small projects
B is the correct answer. Quality is prevention driven.
Question - 33
In the quality management process, which of the following is not an attribute of the
cost of non-conformance?
A. Rework
B. Safety measures
C. Downtime
D. Uptime
B is the correct answer. Safety measures are not an attribute of the cost of
nonconformance.
Question - 34
Optimal quality is reached __________.
A. When revenue from improvement equals the incremental costs to achieve quality.

B. When revenue from corrective actions equals the costs of the improvement.
C. When the stakeholder accepts the project deliverable.
D. All of the above
A is the correct answer. optimal quality is reached when the cost of the improvements
equals the incremental costs to achieve the quality.
Question - 35
According to the PMBOK, the definition of Project Quality Management process does
not include:
A. Control
B. Planning
C. Confirmation
D. Assurance
C is the correct answer. According to the PMBOK, the definition of Project Quality
Management does not include Confirmation.
Question - 36
Who defines quality ?
A. Project Manager
B. Engineering staff
C. Customer
D. Management
C is the correct answer. The customer defines quality according to the modern
concept.
Question - 37
which of the following are part of Project Quality Management process?
A. Plan Quality Management process
B. Control Quality process

C. Perform Quality Assurance process

D. All of the above
D is the correct answer. Three processes which are part of Project Quality
Management are Plan Quality Management, Quality Assurance and Quality Control
Question - 38
A project manager determines the number and types of tests and their impact on cost
of quality. This task belongs to ___ process.
A. Plan Quality Management
B. Control Quality
C. Perform Quality Assurance
D. Identify risk
A is the correct answer. Determining the number and types of tests and their impact on
cost of quality is called Design of experiments which is done in Plan Quality
Management process. PMBOK page no 231.
Question - 39
Deliverables are input of ___ process.
A. Plan Quality Management
B. Control Quality
C. Perform Quality Assurance
D. Identify risk
B is the correct answer. Deliverables are input of Control Quality process. PMBOK
page no 229.
Question - 40
The project quality policy should be written by ________.
A. Project team
B. Customer
C. Management

D. Accounting
A is the correct answer. The project team, led by the project manager, must write the
quality policy for each project.
Question - 41
An organization's quality policy should come from the_________.
A. Project manager
B. Top management
C. Customers
D. All of the above
B is the correct answer. An organization's quality policy should come from the top
management.
Question - 42
Which of the following do not include Organizational Process Assets?
A. Quality methodology
B. Lessons learned
C. Federal regulations
D. Best practices
C is the correct answer. All others options except Federal regulations are in the
Organizational Process Assets.
Question - 43
The Quality Management Plan describes:
A. When to apply quality
B. Need of quality
C. How quality policies will be implemented
D. Where in the project quality is important

C is the correct answer. Quality management plan - Describes how the PM team will
implement quality policies. Addresses quality control, quality assurance, and quality
improvement for the project.
Question - 44
Outputs of Plan Quality Management process are:
A. Quality management plan
B. Quality Metrics
C. Quality Checklist
D. All of the above
D is the correct answer. Outputs of Plan Quality Management process: Quality
management plan - Describes how the PM team will implement quality policy.
Addresses quality control, quality assurance, and quality improvement for the project.
Operational definitions (Metrics) - Describes what something is and how it is
measured by the quality control process. Checklist - Used to verify that a set of
required steps has been performed. Project document updates and Process
improvement plan.
Question - 45
Another name for a Metric is:
A. Standards and regulations
B. Operational definitions
C. Product appearance
D. None of the above
B is the correct answer. Operational definitions (Metrics) - Describes what something
is and how it is measured by the quality control process
Question - 46
The Metrics describes :
A. what it is and how it is measured by the quality control process.
B. The need for quality.
C. How a quality policy will be implemented.

D. Where in the project quality is important.

A is the correct answer. Operational definitions (Metrics) - Describes what it is and
how it is measured by the quality control process.
Question - 47
The Process Improvement Plan does not include :
A. Process Configurations
B. Process Metrics
C. Project Management Plan
D. Targets for Improved Performance
C is the correct answer. Process Improvement Plan includes all other options except
The Project Management Plan.
Question - 48
Which of the following are inputs of Perform Quality Assurance process:
A. Quality management plan
B. quality control measurements
C. Quality Matrice
D. All of the above
D is the correct answer. Inputs to Quality Assurance: Quality management plan,
Quality Matrices, Process improvement plan,Project documents and quality control
measurements, PMBOK Page no 242.
Question - 49
Which of the following are inputs of Plan Quality Management process:
A. Stakeholder register
B. Cost Baseline
C. Schedule Baseline
D. All of the above

D is the correct answer. Inputs of Plan Quality Management process: Project

Management plan, Stakeholder register, Risk Register, Requirement documents,
Enterprise environmental factors and Organizational Process Assets . PMBOK Page
no 437.
Question - 50
Which of the following are outputs of Plan Quality Management process:
A. Quality management plan
B. Quality Metrics
C. Quality Checklist
D. All of the above
D is the correct answer. Output of Plan Quality Management: Quality management
plan, Quality Metrics, Quality Checklist, process improvement plan and project
document updated. PMBOK Page no 437.
Question - 51
Cost benefit analysis is done in the ___________process:
A. Plan Quality Management
B. Perform Quality Assurance
C. Control Quality
D. All of the above
A is the correct answer. Cost benefit analysis is done in the Plan Quality Management
process.
Question - 52
The Project improvement plan is an output of:
A. Plan Quality Management
B. Perform Quality Assurance
C. Control Quality
D. All of the above

A is the correct answer. The project improvement plan is output of Plan Quality
Management.
Question - 53
the cause and effects diagram are prepared in __________process:
A. Plan Quality Management
B. Perform Quality Assurance
C. Control Quality
D. All of the above
C is the correct answer. the cause and effects diagram done in Control Quality
process.
Question - 54
Which of the following is an example of the Perform Quality Assurance process?
A. Pareto chart
B. Quality Audits
C. Inspection
D. Cost of quality
B is the correct answer. Quality Audits are part of Perform Quality Assurance process.
PMBOK page no 229.
Question - 55
Which of the following is NOT an example of Control Quality process?
A. Pareto chart
B. Run chart
C. Inspection
D. Cost of quality
D is the correct answer. Cost of quality is part of the Plan Quality Management

process.
Question - 56
The Pareto chart helps:
A. Focus on critical issues to improve quality.
B. Determine how various factors are linked to potential problems
C. Determine whether or not process is stable and within set limits.
D. Focus on root cause analysis
A is the correct answer. Pareto chart: Focus on critical issues to improve quality
Fishbone diagram/Ishikawa: Determines how various factors linked to potential
problems or effects, root cause Control chart: Determines whether or not process is
stable and within set limits .
Question - 57
The Control chart helps:
A. Focus on critical issues to improve quality
B. Determines how various factors are linked to potential problems or effects
C. Determine whether or not process is stable and within set limits
D. Focus on root cause analysis
C is the correct answer. Pareto chart: Focus on critical issues to improve quality
Fishbone diagram/Ishikawa: How various factors linked to potential problems or
effects, root cause Control chart: Determine whether or not process is stable and
within set limits.
Question - 58
The Fishbone diagram helps:
A. Focus on critical issues to improve quality
B. Determine how various factors are linked to potential problems or effects
C. Determine whether or not process is stable and within set limits
D. All of the above

B is the correct answer. Pareto chart: Focus on critical issues to improve quality
Fishbone diagram/Ishikawa: How various factors linked to potential problems or
effects, root cause Control chart: Determine whether or not process is stable and
within set limits.
Question - 59
Which of the following is NOT an example of Cost of Nonconformance?
A. Rework
B. Scrap
C. Lost business
D. Training
D is the correct answer. Training is part of Cost of Conformance. Others are part of
Cost of Nonconformance.PMBOK Page no 234.
Question - 60
Which of the following is NOT an example of Cost of Conformance?
A. Rework
B. Testing
C. Equipment
D. Training
A is the correct answer. Rework is part of Cost of Nonconformance. Others are part of
Cost of Conformance. PMBOK Page no 234.
Question - 61
Cost of Conformance is:
A. Money spent during the project to avoid failure
B. Money spent during and after the project because of failure
C. Money spent for rework
D. Money spent for Warranty work
A is the correct answer. Money spent during the project to avoid failure is called Cost

of Conformance. PMBOK Page no 234.

Question - 62
Cost of Nonconformance is:
A. Money spent during the project to avoid failure
B. Money spent during and after the project because of failure
C. Money spent for quality training
D. Money spent for Testing
B is the correct answer. Money spent during and after the project because of failure is
called Cost of Nonconformance.
Question - 63
Benchmarking is :
A. useful for measuring your level of quality against a standard
B. useful for software quality only
C. useful for engineering quality only
D. All of the above
A is the correct answer. Benchmarking is useful for measuring your level of quality
against a standard. Benchmarking: Comparing actual or planned project practices to
other projects, in order to generate ideas for improvement.
Question - 64
A tool used by a quality audit team is:
A. Checklists
B. Status Reports
C. Both of the above are true
D. None
A is the correct answer. Quality audits - Structured review of QM activities in order to
identify the lessons learned that can improve the performance of this project and of
other projects within the organization.

Question - 65
When is Quality Control performed?
A. At start of a project
B. When defects are identified
C. For the life of the project
D. After the project is accepted
C is the correct answer. QC (Quality Control): Monitoring results to determine if they
comply with relevant quality standards and identifying ways to eliminate problem
causes For the life of the project.
Question - 66
The role of inspection in Quality Control is:
A. To determine the level of performance against standards
B. To prove that you are producing a quality product
C. To satisfy top management and the customer
D. All of the above
A is the correct answer. Inspection - Measuring, examining, and testing to determine
whether results conform with requirements.
Question - 67
What is the other term for Cause and Effect Diagrams?
A. Metrics
B. Ishikawa Diagrams
C. Project requirements
D. Trend Analysis
B is the correct answer. Ishikawa diagrams are sometimes called Fishbone diagrams.
Also called Cause and Effect Diagrams. Cause and effect diagram - Illustrates how
causes and subcauses relate and create potential problems or effects.

Question - 68
A process is considered to be out of control:
A. when Seven consecutive points are above mean
B. when Seven consecutive points are below mean
C. when a data point exceeds a control limit
D. All of the above
D is the correct answer. A process is considered out of control when a data point
exceeds a control limit or when seven consecutive points are above or below mean.
Question - 69
3 sigma is equal to ______ percentage of fall between two control limits.
A. 99.99%
B. 95.73%
C. 95.46%
D. 68.26%
B is the correct answer. memorize 3 sigma = 95.73% 1 sigma = 68.26% 2 sigma =
95.46% 6 sigma = 99.99%
Question - 70
6 sigma is equal to ______ percentage of fall between two control limits.
A. 99.99%
B. 99.73%
C. 95.46%
D. 68.26%
A is the correct answer. memorize ALL 3 sigma = 95.73% 1 sigma = 68.26% 2 sigma
= 95.46% 6 sigma = 99.99%
Question - 71

What is the other term for Fishbone Diagrams?

A. Metrics
B. Ishikawa Diagrams
C. Project requirements
D. Trend Analysis
B is the correct answer. Ishikawa Diagrams sometimes called Fishbone Diagrams.
Also called Cause and Effect Diagrams. Cause and effect diagram - Illustrates how
causes and subcauses relate and create potential problems or effects.
Question - 72
Causes for Rework can be recorded best using ________.
A. Status Reports
B. Pareto Charts
C. Project plan
D. Histogram
B is the correct answer. Pareto Charts: Histogram , ordered by frequency of
occurrence, that shows how many results were generated by type or category of
identified cause. Pareto's Law - A relatively small number of causes will typically
produce a large majority of the problems or defects (80 / 20 rule)
Question - 73
Which of the following tools help you determine the most common cause of problems
in a process by number ?
A. Status Reports
B. Pareto Charts
C. Ishikawa Diagrams
D. Histogram
D is the correct answer. Histogram: ordered by frequency of occurrence, that shows
how many results were generated by type or category of identified cause.
Question - 74

80% of problems due to 20% of causes, relates to:

A. Status Reports
B. Pareto Charts
C. Ishikawa Diagrams
D. Histogram
B is the correct answer. Pareto's Law - A relatively small number of causes will
typically produce a large majority of the problems or defects (80 / 20 rule). Pareto
Charts are conceptually related to Pareto's Law.
Question - 75
_________are simillar to control chart without displayed limits.
A. Run charts
B. Pareto charts
C. Ishikawa diagrams
D. Histograms
A is the correct answer. Run charts are similar to control charts without displayed
limits.
Question - 76
Quality Checklists are used ________.
A. To ensure that Quality Assurance steps were followed
B. To keep quality inspectors busy
C. To prevent project audits
D. All of the above
A is the correct answer. Quality Checklists are used to Ensure that Quality Assurance
steps were followed.

Answers
Answer To Question 1

A. Quality ensures that the project satisfy customer requirements.

B. Quality ensures that the project satisfy senior management.
C. Quality adds to customer satisfaction.
D. Quality adds to sponsor satisfaction.
Explanation :A is the correct answer. Quality ensures that the project satisfies
customer requirements.
A is the correct answer. Quality ensures that the project satisfies customer
requirements.
Integration Management
Question - 1
You are a project manager of a company and you have been
assigned to take over managing a project that should have been 60
percent complete according to the schedule. After evaluation, you
discover that the project is running far behind schedule, and that
the project will probably take double the time originally estimated
by the previous project manager. However, the sponsor has been
told that the project is on schedule. What is the BEST course of
action you will take?
A. Add new resource to the project and complete the project on
schedule.
B. Show your evaluation to sponsor.
C. Ask your senior manager to deal with this.
D. Turn the project back to the previous project manager.
B is the correct answer. You can't turn the project back to the
previous project manager because he or she may be busy with other
projects. The best option is to show your evaluation to sponsor.
Question - 2
You are a project manager of a company and you are assigned to a
project that has already been decided to be out sourced. As a
project manager, you need to organize a formal bid process and
select the vendor for this project. Your senior management is forcing
you to select a vendor which has a good relation with your senior
management. What is the BEST course of action for you?

A. Follow the formal bid process, and show the senior management
about why the favoured vendor is or is not the best choice.
B. Report to legal department of your company.
C. Report to your Manager about this.
D. Get a written permission from your senior management to bypass
the formal bid process.
A is the correct answer. The best option is to follow the formal bid
process, and show the senior management about why the favoured
vendor is or is not the best choice.
Question - 3
Which of the following project management process gets MOST of a
project's budget expended?
A. Project Executing
B. Project Planning
C. Project Closing
D. Project Monitoring
A is the correct answer. Most of the resources are involved in the
project executing process, therefore most of a project's budget are
expended during this process.
Question - 4
Which of the following document can be used to guide all the work
in both project executing and project monitoring and controlling
phase of a project?
A. Project Management Plan
B. Project Risk Plan
C. Project QA Plan
D. Project Charter
A is the correct answer. Project Management plan can be used to
guide all the work in both project executing and project monitoring
and controlling phase of a project.

Question - 5
You are a project manager of a company and you are assigned to a
project that has already decided to be outsourced. As a project
manager, you need to organize a formal bid process and select the
vendor for this project. You own stock in one of the vendor
companies who also participated in the bidding process. What is the
BEST course of action for you?
A. Get the vendor company selected for the project.
B. Keep the information to yourself.
C. Tell your manager and remove yourself from the vendor selection
committee.
D. Ask other members of the selection committee to select your
vendor company.
C is the correct answer. The best option is to tell your manager and
remove yourself from the vendor selection committee.
Question - 6
The 2 years project has 200 work packages and a $20,000 budget.
After one year, 100 work packages are completed and $10,000 has
been spent. Which of the following is TRUE?
A. The project need 50 work package to be completed in 6 months.
B. Not enough information available.
C. The project needs 50 work package to be completed in 3 months.
D. The project is on schedule and on budget.
B is the correct answer. There is Not enough information available
about the project. What was planned? Do the remaining work
packages require the same effort as the ones completed ? We do not
know - Therefore Option B is TRUE.
Question - 7
Some of your team members want to work on a flexible schedule
and others want all team members should reach on fixed time. What
should you do?
A. Allow them for flexible time schedules.

B. Allow them for fixed time schedules.

C. Arrange a meeting and allow them to decide.
D. Ask your senior management to decide.
C is the correct answer. The best option is to arrange a meeting and
allow them to decide.
Question - 8
Which of the following is NOT an input of Direct and Manage Project
Work process?
A. Project Management Plan
B. Approved Change Requests
C. Enterprise Environmental Factors
D. Project Charter
D is the correct answer. Project Charter is not an input of Direct and
Manage Project Work process.
Inputs of Direct and Manage Project Work process are: Project
Management Plan, Enterprise Environmental Factors, Approved
Change Requests, and Organizational Process Assets
Question - 9
Project Management Plan is an input to all of the following processes
EXCEPT_________.
A. Direct and Manage Project Work process
B. Perform Integrated Change Control
C. Close Project or Phase
D. Develop Project Charter
D is the correct answer. Project Management Plan is NOT an input to
Develop Project Charter. (PMBOK page no, 65)
Question - 10
___________ is the process of performing the work defined in the
project management plan to achieve the project's objectives.

A. Define Scope
B. Perform Integrated Change Control
C. Direct and Manage Project Work
D. Monitor and Control Project Work
C is the correct answer. Direct and Manage Project Workis the
process of performing the work defined in the project management
plan to achieve the project's objectives.
Question - 11
Work performance data is an output of________.
A. Define Scope
B. Perform Integrated Change Control
C. Direct and Manage Project Work
D. Monitor and Control Project Work
C is the correct answer. Work performance data is output of Direct
and Manage Project Work.
Question - 12
Change Request is an input to _________.
A. Define Scope
B. Perform Integrated Change Control
C. Direct and Manage Project Work
D. Monitor and Control Project Work
B is the correct answer. Change Request is an input to Perform
Integrated Change Control. (PMBOK page no, 93)
Question - 13
You are a project manager of a company and you have been
assigned to a project. You are now comparing actual project
performance against project management plan. This belongs to

which process?
A. Define Scope
B. Perform Integrated Change Control
C. Direct and Manage Project Work
D. Monitor and Control Project Work
D is the correct answer. Comparing actual project performance
against project management plan belongs to Monitor and Control
Project Work process.
Question - 14
Which of the following documents justify the project - whether the
project is worth or not?
A. Business Case
B. Project Charter
C. Project Management plan
D. Scope statement
A is the correct answer. Business Case contains business need and
cost-benefit analysis. Business Case document provides justification
for the project - whether the project is worth or not. PMBOK page
no , 529
Question - 15
When it comes to changes in the project, which of the following is
the BEST that a project manager can do?
A. Prevent unnecessary changes.
B. Inform the stakeholders about the changes.
C. Inform the team members about the changes.
D. Track and record changes and maintain version control.
A is the correct answer. Project Manager can do all the mentioned
options, but the best is to prevent unnecessary changes.

Question - 16
During the project execution phase, one of the team member asks
about his or her work. Which of the following document would you
ask the person to refer?
A. Work Breakdown Structure (WBS) dictionary
B. Scope Statement
C. Activity List
D. Project Charter
A is the correct answer. The WBS dictionary defines each element in
the WBS. Therefore, descriptions of the work packages are in the
WBS dictionary.
Question - 17
A change control system should be created ________.
A. As a formal documented procedure
B. As needed on the project
C. As needed on the project team
D. No need to create formal document
A is the correct answer. A change control system should be created
as a formal documented procedure.
Question - 18
As a project manager it is important to collect project records at the
end of the project. What is the use of "collect project records"?
A. Recall what happened on the project, good or bad.
B. Recall decisions made on the project.
C. To see cost decisions.
D. To support the risks on the project.
A is the correct answer. The best use of "collect project records" is to
recall what happened on the project, good or bad.

Question - 19
Which of the following is the BEST technique to ensure that the
project work is really completed?
A. Formal acceptance
B. Project end date reached
C. Project QA cycle over
D. Final performance reporting
A is the correct answer. Formal acceptance from the customer is the
BEST technique to ensure that the project work is really completed.
Question - 20
You are a project manager of a company. You have been assigned as
the project manager in the middle of the project. The customer is
not happy with the performance of the project. What is the FIRST
thing you should do?
A. Talk to customer about the concerns.
B. Try to achieve the performance.
C. Ignore the customer.
D. Leave the project and ask your manager to assign another
project.
A is the correct answer. The best option is to talk to the customer
about the concerns.
Question - 21
Which of the following is a common problem in administrative
closure?
A. Completing a project charter
B. Retaining resources to complete the project
C. Completing a project plan
D. Completing a QA plan

B is the correct answer. The biggest problem is retaining team

members until closure of the project.
Question - 22
When should a project baseline be changed?
A. Official change is made
B. Major delay on project
C. Minor delay on project
D. Only change in scope
A is the correct answer. The project baseline should be changed only
when an official change is made.
Question - 23
You are project manager of a project. In the user testing phase the
primary customer of the project has requested a change. What will
be your NEXT action?
A. Create a formal change request
B. Ignore it
C. Create a risk plan and show it to the customer
D. Inform the project sponsor about the changes to scope
A is the correct answer. Best option is create formal change request.
Question - 24
A project manager has created a document and wants to track the
changes made in the document. The project manager should create
_______.
A. Configuration Management System
B. Project Management Information System
C. Project Management System
D. Control Management System

D is the correct answer. Control Management System tracks the

changes.
Question - 25
A project manager has created a document and wants some of the
team member to have read access and some of them to have write
access also. The project manager should create __________.
A. Configuration Management System
B. Project Management Information System
C. Project Management System
D. Control Management System
A is the correct answer. Configuration Management System
addresses controlling documents.
Question - 26
You were the project manager of X company for a long time, and
have done lots of project management practices. Recently, you have
joined another company Y and assigned to a project. You should
_________.
A. Use the forms of company Y
B. Use the forms of company X and instruct about the good project
management practices
C. Talk to change control board
D. Use the forms of company Y and instruct about the good project
management practices practiced in company X
D is the correct answer. The best option is to use the forms of
company Y and instruct about the good project management
practices practiced in company X.
Question - 27
_________ is a group of processes required to ensure that the various
elements of the project are properly coordinated.
A. Project Integration Management
B. Scope Management

C. WBS
D. Project Communication Management
A is the correct answer. Project Integration Management is a group
of processes required to ensure that the various elements of the
project are properly coordinated.
Question - 28
Project Integration Management includes ______.
A. Develop Project Charter
B. Develop Project Management Plan
C. Perform Integrated Change Control
D. All of the above
D is the correct answer. All of the above
Question - 29
Which of the following statement is true about the Project Charter ?
A. The Project Charter is the document that formally authorizes a
project.
B. The Project Charter provides the project manager with the
authority to apply organizational resources to project activities.
C. Requirements that satisfy customer, sponsor, and other
stakeholder needs, wants and expectations.
D. All of the above
D is the correct answer. Project Charter: The Project Charter is the
document that formally authorizes a project. The Project Charter
provides the project manager with the authority to apply
organizational resources to project activities.
Question - 30
Project Charter includes ________.
A. Project purpose or justification

B. Summary Milestone Schedule

C. Budget Summary
D. All of the above
D is the correct answer. Project Charter includes: Project purpose or
justification, Assigned Project Manager and authority level, Summary
milestone schedule, Stakeholder influences, Business case justifying
the project, including return on investment, and Summary Budget
Question - 31
__________ is the first document that integrates the project itself with
the organizational strategies and objectives (goals).
A. Project Charter
B. SOW
C. WBS
D. RBS
A is the correct answer. Project Charter is the first document that
integrates the project itself with the organizational strategies and
objectives.
Question - 32
Which of the following are inputs to Develop Project Charter ?
A. Agreements
B. Project Statement of Work
C. Enterprise Environmental Factors
D. All of the above
D is the correct answer. Inputs of Develop Project Charter:
Agreements, Enterprise Environmental Factors, Project Statement of
Work, and Organizational Process Assets
Question - 33
What planning determines which projects will be chosen in order to

achieve the organizational goals?

A. Strategic Planning
B. Project Planning
C. Tactical planning
D. All of the above
A is the correct answer. Strategic Planning determines which
projects will be chosen or sponsored in order to achieve the
organizational goals.
Question - 34
Which of the following statement is true about Strategic Planning ?
A. Strategic Planning determines which projects will be chosen in
order to achieve the organizational goals.
B. Strategic Planning determines which projects will be sponsored in
order to achieve the organizational goals.
C. Strategic Planning determines the projects that are selected and
are funded.
D. All of the above
D is the correct answer. Strategic Planning determines which
projects will be chosen or sponsored in order to achieve the
organizational goals. Strategic Planning determines the projects that
are chosen and funded.
Question - 35
_______ is the road map for the execution of the project.
A. Project Plan
B. SOW
C. WBS
D. Strategic Planning
A is the correct answer. Project Plan is the road map for the
execution of the project.

Question - 36
Assumptions are factors that, for planning purposes, are considered
to be ______.
A. True, real, or certain
B. True, real, or uncertain
C. Real
D. only True
A is the correct answer. PMBOK describes assumptions as "factors
that, for planning purposes, are considered to be true, real, or
certain."
Question - 37
Assumptions in the project plan should be _________ .
A. Written down
B. Understandable
C. Not understandable
D. No need to write
A is the correct answer. Assumptions that are not written down are
the most dangerous - so they should always be written down.
Question - 38
"How to execute the project" are found in the _________.
A. Project Plan
B. Scope Statement
C. WBS
D. Strategic Planning
A is the correct answer. The Project Plan is the final document to be
created before the execution of the project.

Question - 39
The Project Plan helps team members to ________.
A. Communicate
B. Discipline
C. Establishing the activity logic
D. All of the above
A is the correct answer. Project plan shows what should be done to
execute the project, all team members can communicate about their
progress on the project by referring to the project plan.
Question - 40
Which of the following are part of the project management plan?
A. Project Scope
B. Schedule
C. Major Milestones and Target Dates
D. All of the above
D is the correct answer. Project plan includes: Project charter, PM
approach or strategy, Scope statement, Work breakdown structure
(WBS), Cost estimates, schedule and responsibility assignments,
Performance measurement baselines, Major milestones and target
dates, Key or required staff, Key risks, Open issues and pending
decisions, and Subsidiary management plans
Question - 41
Which of the following are inputs of Develop Project management
Plan ?
A. Project Charter
B. Enterprise Environmental Factors
C. Organizational Process Assets
D. All of the above
D is the correct answer. Inputs of Develop project management plan:

Project charter, Enterprise environmental factors, and Organizational

process assets and output from planning processes
Question - 42
Project Scope Statement includes:
A. Project and product objectives
B. Product or service requirements and characteristics
C. Product acceptance criteria
D. All of the above
D is the correct answer. A Project Scope Statement includes: Project
and product objectives, Product or service requirements and
characteristics, Product acceptance criteria, Project boundaries, and
Project requirements and deliverables
Question - 43
In Project Integration Management, the methodology that is used to
measure variance in projects is called __________.
A. Earned Value Management (EVM)
B. Earned Value (EV)
C. Accounting
D. Scheduling
A is the correct answer. In Project Integration Management, the
methodology that is used to measure variance in projects is called
Earned Value Management (EVM). EVM is a project integrating
methodology, whereas EV is the technique.
Question - 44
EVM is a methodology that deals with _______ management.
A. Variance
B. Natural
C. Schedule
D. None

A is the correct answer. In Project Integration Management, the

methodology that is used to measure variance in projects is called
Earned Value Management (EVM).
Question - 45
Project Plan Development includes:
A. How changes will be monitored and controlled
B. How work will be executed to accomplish the project objectives
C. The need and techniques for communication among stakeholders
D. All of the above
D is the correct answer. Project Plan Development includes: How
changes will be monitored and controlled, How work will be
executed to accomplish the project objectives, The need and
techniques for communication among stakeholders, and How the
selected processes will be used to manage the specific project
Question - 46
Which of the following is useful in your current project planning?
A. Contact with former project managers
B. Reviewing WBS from other projects
C. Utilizing databases from past projects
D. All of the above
D is the correct answer. Old data is useful for your current project
plan.
Question - 47
"Risk plans, quality plans, and procurement plans are all ________ to
the project plan."
A. Inputs
B. Outputs
C. Tools

D. None
A is the correct answer. Risk plans, quality plans, and procurement
plans are all inputs to the project plan.
Question - 48
The requirements, designs, and specifications are part of
_________________.
A. Technical documentation
B. SOW
C. WBS
D. Scope Statement
A is the correct answer. The requirements, designs, and
specifications are part of Technical documentation.
Question - 49
The project management plan can be composed of one or more of
the __________ subsidary plans.
A. Project scope management plan
B. Schedule management plan
C. Cost management plan
D. All of the above
D is the correct answer. The project management plan can be
composed of one or more of the following subsidary plans: Project
scope management plan, Schedule management plan, Cost
management plan, Quality management plan, Process improvement
plan, Staffing management plan, Communication management plan,
Risk management plan, and Procurement management plan
Question - 50
Project management plan can include:
A. Milestone List

B. Schedule Baseline
C. Cost Baseline
D. All of the above
D is the correct answer. The project management plan can have one
or more of the following components: Milestone List, Resource
Calendar, Schedule Baseline, Cost Baseline, Quality Baseline, Risk
Register
Question - 51
Anything done to bring future performance in line with the project
plan is called ________.
A. Corrective action
B. Preventive action
C. Risk Plan
D. None of the above
A is the correct answer. Corrective action: Anything done to bring
future performance in line with the project plan. Preventive action:
Anything done that reduces the probability of potential
consequences of project risk events.
Question - 52
Anything done that reduces the probability of potential
consequences of project risk events is called ________.
A. Corrective action
B. Preventive action
C. Risk Plan
D. All of the above
B is the correct answer. Corrective action: Anything done to bring
future performance in line with the project plan. Preventive action:
Anything done that reduces the probability of potential
consequences of project risk events.
Question - 53

A request to expand or Agreements project scope, budget, schedule,

or resources is called _______.
A. Change request
B. Risk
C. Corrective action
D. None of the above
A is the correct answer. Change request: A request to expand or
Agreements project scope, budget, schedule, or resources.
Question - 54
Scope Management , Risk Management and Quality Management
are examples of ___________ skills.
A. Team management
B. Project management
C. Schedule management
D. Executive management
B is the correct answer. Based on PMBOK, scope and risk are
examples of project management skills.
Question - 55
Communication, leadership, and negotiation are examples of
___________ skills.
A. Team management
B. Project management
C. Schedule management
D. General management
D is the correct answer. Based on PMBOK, scope and risk are
examples of project management skills. And Communication,
leadership, and negotiation are examples of General management.

Question - 56
Who develops project management plan?
A. Only Project Manager
B. Project Manager and team
C. Sponsor
D. Executive Management
B is the correct answer. Project Manager and team develops the
project management plan.
Question - 57
What is the outcome of the activities performed to accomplish the
project ?
A. Change Requests
B. Work Results
C. Project Plan
D. Scope Statement
B is the correct answer. Outcome of the activities performed to
accomplish the project is Work results.
Question - 58
Additional planning occurs when ___________.
A. Any change request is approved
B. A change is made in the project
C. The sponsor asks for changes
D. All of the above
A is the correct answer. Additional planning occurs when any change
request is approved.
Question - 59

If a project manager can approve the changes, this is still part of the
___________.
A. Project Plan
B. Change Control System
C. Charter
D. Scope Statement
B is the correct answer. Any change request must go through review
process, and so needs to be a part of Change Control System.
Question - 60
Which of the following is an input of Perform Integrated Change
Control ?
A. Change Requests
B. Corrective Action
C. Lessons Learned
D. All of the above
A is the correct answer. Change Requests are an input into
Integrated Change Control.
Question - 61
Which of following are types of change requests?
A. Legally mandated
B. Optional
C. Internally initiated
D. All of the above
D is the correct answer. Change Request may be oral or written,
direct or indirect, externally or internally initiated, and legally
mandated or optional.
Question - 62

If you are a Project Manager and are making changes in product

scope, these changes should be reflected in your _______.
A. Project Scope
B. SOW
C. Schedule
D. All of the above
A is the correct answer. Project Scope should be updated.
Question - 63
Which of the following is an output of Project closure?
A. Agreements Closure Procedure
B. Final Product, Service, or Result
C. Administrative Closure Procedure
D. None of the above
B is the correct answer. Output of Close Projects are: a) Final
Product, Service, or Result b) Organizational process updates
Question - 64
Project Management Plan comprises two major sections
_____________
A. Agreements Closure Procedure and base lines
B. Subsidiary Management Plan and base lines
C. Administrative Closure Procedure and base lines
D. None of the above
B is the correct answer. Project Management Plan comprises two
major sections Subsidiary Management Plan and base lines.
Question - 65
You have joined as a project manager for a project few days back,
you are looking for Stakeholder list , Which below document

contains the list ?

A. Project Charter
B. Scope Management Plan
C. WBS
D. Requirements Traceability Matrix
A is the correct answer. Project Charter Section 4.1.3.1 now includes
Assumptions and Constraints, High-Level project description and
boundaries and Stakeholder list.