Академический Документы
Профессиональный Документы
Культура Документы
- you should understand some of the limitations and be able to explain these to a potential client
because not everyone is convinced the internet will be a major way to conduct business
- example TV has been around for a long time - but only a small percentage of all companies
advertize on TV !!
- radio - some very successful companies, like Sleep Country Canada advertise on radio
o Technical Limitations
o Non-Technical Limitations
.
privacy issues
o customer expectations unmet
o rules and regulations (ie. Jan 2004 Bill C6 - new privacy law)
o security and privacy
vulnerability to fraud and other crimes
o lack of trust and user resistance
fear of payment information being unsecure
o tactile limitations
o Schnieder, 3rd ed. added "many businesses face cultural and legal obstacles"
legal issues outstanding such as jurisdiction
legal environment has many new and conflicting laws
cultural obstacles
linguistic challenges
o limitations of support services
financial cost
sourcing tech support in foreign languages
o lack of critical mass in certain market areas for sellers and buyers
o accessibility outside of urban/suburban and areas effects universality
o higher employee training required to be click and mortar
o people's resistance to change