IELTS Application

Test Date Transfer & cancellation Policy

(Applicable to candidate appearing at IDP: IELTS Australia - Test Centre IDP

Education India Private Limited)
Version 1.4 19th June 2015

The application must be supported by adequate and required supporting documents / evidence, without which the application will not
be considered. The decision of the centre will be final and binding on the candidate.
Request for Transfer of Test Date
A request using the "Test Date Transfer & Cancellation Form" for transferring of a test date (i.e. postponement or preponement) to
another date must reach the centre at least five (5) weeks prior to the original test date. The allocation of the next test date will be at
the sole discretion of the centre and subject to availability. An administrative charge will be applicable respectively for:

IELTS (Regular) INR 2,650 (Rupees Two Thousand Six Hundred and Fifty only) (Including Service Tax)
UVKI IELTS INR 4,650 (Rupees Four Thousand Six Hundred and Fifty only) (Including Service Tax)
Life Skills INR 3,485 (Rupees Three Thousand Four Hundred and Eighty Five only) (Including Service Tax)

The charge should be deposited in IDP branch (Demand Draft or ICICI cash deposit slip or Credit Card/Debit Card Swipe) or should
be couriered to IDP Education India Pvt. Ltd., 6th Floor, Plot # 32, Global Business Square, Sector 44, Gurgaon 122003, Telephone #
+91 124 4445999 office (Demand Draft or ICICI cash deposit slip). The demand draft should be drawn in favour of "IDP
EDUCATION INDIA PRIVATE LIMITED payable at New Delhi. No requests will be accepted after the cut-off period i.e. Less than
five (5) weeks prior to the test date.
Request for Cancellation / Withdrawal
All applications for withdrawal, cancellation and refund must be sent to the centre using the Transfer & Cancellation Form along with
the original receipt of payment of the test fee. An administrative charge will be applicable respectively for:

IELTS (Regular) INR 2,650 (Rupees Two Thousand Six Hundred and Fifty only) (Including Service Tax)
UVKI IELTS INR 4,650 (Rupees Four Thousand Six Hundred and Fifty only) (Including Service Tax)
Life Skills INR 3,485 (Rupees Three Thousand Four Hundred and Eighty Five only) (Including Service Tax)

If the application for such withdrawal is received five (5) weeks (i.e. 34 days) prior to the test date, the balance of:

IELTS (Regular) INR 2,650 (Rupees Two Thousand Six Hundred and Fifty only) (Including Service Tax)
UVKI IELTS INR 4,650 (Rupees Four Thousand Six Hundred and Fifty only) (Including Service Tax)
Life Skills INR 3,485 (Rupees Three Thousand Four Hundred and Eighty Five only) (Including Service Tax)

Will be refunded to the applicant within four (4) weeks from the test date for which the candidate was registered. Requests received,
less than five (5) weeks (i.e. 34 days) prior to the test date will not be accepted and no refund will be applicable.
Request under "Extraordinary Circumstances" - Prior to the test date
A request received by the centre less than five (5) weeks (i.e. 34 days) prior to the test date, but before the commencement of the
test will be treated as a Transfer, subject to the application fulfilling the conditions of Extraordinary Circumstances as listed
hereunder and the centre accepting the application ;

Serious illness - linked to hospital admission or other serious illness making the candidate not able to sit the test. For
example typhoid, jaundice, eye flu, infectious disease, surgery etc. Please note, ordinary viral fever, cough, cold, stomach
upset etc. will not be considered
Serious injury - linked to hospital admission, or injury such as fracture of the hand used for writing etc.
Loss or bereavement - death of a close family member, hardships / trauma
Victim of crime

IELTS Application
Test Date Transfer & cancellation Policy

(Applicable to candidate appearing at IDP: IELTS Australia - Test Centre IDP

Education India Private Limited)

Version 1.4 19th June 2015

Victim of a traffic accident

Loss of Passport after applying for the test
Passport submitted to Passport office for any services, after applying,

For an application to be considered under this category, the candidate must submit an application in writing, along with
the relevant document (original or certified copy) attested by a first class government officer N.B: the original from the
below list of documents must be brought along with the application and shown to the centre administrator.

Medical certificate signed by a registered medical practitioner and bearing his/her registration number
Hospital admission certificate and discharge summary (in case of hospitalisation)
Police report/FIR
Death certificate signed by a registered medical practitioner and bearing his/her registration number
Receipt from the Passport Office detailing the passport number and the expected date of when the passport
will be returned

On receipt of such a request, the Administrator will verify facts and make a decision to either accept or reject the application, without
giving a reason.
Once an application is accepted under Extraordinary Circumstances, only a transfer request will be considered and an
administrative charge of:

IELTS (Regular) INR 2,650 (Rupees Two Thousand Six Hundred and Fifty only) (Including Service Tax)
UVKI IELTS INR 4,650 (Rupees Four Thousand Six Hundred and Fifty only) (Including Service Tax)
Life Skills INR 3,485 (Rupees Three Thousand Four Hundred and Eighty Five only) (Including Service Tax)

The fee should be deposited in an IDP branch (Demand Draft or ICICI cash deposit slip or Credit Card/Debit Card Swipe) or should
be couriered to IDP Education India Pvt. Ltd., 6th Floor, Plot # 32, Global Business Square, Sector 44, Gurgaon 122003, Telephone
# +91 124 4445999 Gurgaon office (Demand Draft
or ICICI cash deposit slip). The demand draft should be drawn in favour of "IDP EDUCATION INDIA PRIVATE LIMITED,
payable at New Delhi.
The request for such cases will be considered on a case to case basis and the decision of IDP Education India Private
Limited will be final and binding.
The allocation of the next date of test will be at the sole discretion of the centre, subject to availability and based on a
case to case basis.
Request under "Extraordinary Circumstances" - Post test date
All requests, received by the centre no later than close of business on the next working day from the test date, may be
considered as a Transfer, subject to the application fulfilling the conditions of Extraordinary Circumstances supported by
relevant documentary evidence clearly stating that any one of the below listed mishaps took place on the test date, but

IELTS Application
Test Date Transfer & cancellation Policy

(Applicable to candidate appearing at IDP: IELTS Australia - Test Centre IDP

Education India Private Limited)

Version 1.4 19th June 2015

before the candidate could reach the test centre, thereby preventing the candidate from reaching the test centre in time for
the test. Only any one of the following conditions will be considered;

Loss or bereavement - death of a close family member, hardships / trauma on the test day, before the candidate
could leave for the test
Victim of crime on way to the test venue
Victim of a traffic accident on way to the test venue
Loss of Passport on way to the test venue
Could not travel to the test venue due to Strike/Bandh, Riots or other similar circumstances

For an application to be considered under this category, the candidate must submit an application in writing, along with
the relevant original document or a certified copy of the document, attested by a first class government officer. N.B: the
original from the below list of documents must be brought along with the application and shown to the centre
administrator;

Medical certificate signed by a registered medical practitioner and bearing his/her registration number
Hospital admission certificate and discharge summary (in case of hospitalisation)
Police report/FIR
Death certificate signed by a registered medical practitioner and bearing his/her registration number
Receipt from the Passport Office detailing the passport number and the expected date of when the passport
will be returned

On the receipt of such a request, the Administrator will verify facts and will make a decision to either accept the request or
reject the application, without giving a reason for the rejection..
Once an application is accepted under Extraordinary Circumstances, only a transfer request will be considered and an administrative
charge of:

IELTS (Regular) INR 2,650 (Rupees Two Thousand Six Hundred and Fifty only) (Including Service Tax)
UVKI IELTS INR 4,650 (Rupees Four Thousand Six Hundred and Fifty only) (Including Service Tax)
Life Skills INR 3,485 (Rupees Three Thousand Four Hundred and Eighty Five only) (Including Service Tax)

The fee should be deposited in IDP branch (Demand Draft or ICICI cash deposit slip or Credit Card/Debit Card Swipe) or should be
couriered to IDP Education India Pvt. Ltd., 6th Floor, Plot # 32, Global Business Square, Sector 44, Gurgaon 122003, Telephone #
+91 124 4445999 Gurgaon office (Demand Draft or ICICI cash deposit slip). The demand draft should be drawn in favour of "IDP
EDUCATION INDIA PRIVATE LIMITED", payable at New Delhi.
The request for such cases will be considered on a case to case basis and the decision of IDP Education India Private Limited will be
final and binding.
The allocation of the next date of test will be at the sole discretion of the centre, subject to availability and based on a case to case
basis.

IELTS Application
Test Date Transfer & cancellation Policy

(Applicable to candidate appearing at IDP: IELTS Australia - Test Centre IDP

Education India Private Limited)

Version 1.4 19th June 2015

Disclaimer : The International English Language Testing System (IELTS) is designed to be but one of many factors used by academic institutions,
government agencies, professional bodies and employers in determining whether a test taker has sufficient English skills to successfully be
admitted as a student or be considered for employment. IELTS is specifically designed not to be the sole method of determining admission or
employment for the test taker. IELTS is made available worldwide to all persons, regardless of age, gender, race nationality or religion. Cambridge
ESOL, British Council, IELTS Australia Pty. Ltd. and any other party involved in creating, producing, or delivering IELTS shall not be liable for any
direct, incidental, consequential, indirect, special, punitive, or similar damages arising out of access to, use of, acceptance by, or interpretation of
the results by any third party, or any errors or omissions in the content thereof.
If you need any clarification / assistance, please feel free to get in touch with your IDP: IELTS Test Centre (Gurgaon, 0124 - 4445999), or call our
Toll Free number 1800 102 4544
Email : ielts.india@idp.com Visit : www.ieltsidpIndia.com , for more details on the test and related facilities.
I have read the above and have understood the same and agree with the terms and conditions laid out.
Applicant's Signature: _____________________
Date: _______________
Request for:

Applicant's Name: _________________________________

Place: __________________

Cancellation

Test Date Transfer (tick one box)

Personal Details : (MUST be the same as provided in the Form)

First Name:

..

Family Name:

..

Passport Number:

..

Address:

..

Telephone:

...

Mobile Phone :

...

E-mail:

Test Date Registered for : ____/____/____

New Test Date (if applying for Transfer) : (1st Choice) _____/_____/_____

Centre name / number :_______________

(2nd Choice) _____/_____/_____

New Centre name / number (if applying for Transfer) : _______________

Candidate Statement (to be completed by the candidate)
Please detail your grounds for applying for cancellation or a test date transfer (attach extra sheet if there is insufficient space)
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Candidate Signature: ____________________________________________________ Date: ____/____/____

IELTS Application
Test Date Transfer & cancellation Policy

(Applicable to candidate appearing at IDP: IELTS Australia - Test Centre IDP

Education India Private Limited)

Version 1.4 19th June 2015

Supporting Documentation / Evidence: Medical

(This form must be accompanied by an original medical certificate) Professional Practitioner Certificate ( to be completed by
medical practitioner)
Date/s of consultation:
Candidate affected on the test day (please circle appropriate letter)
A totally unable to sit exam
B very severely affected but able to sit exam
C severely affected but able to sit exam
D moderately affected but able to sit exam
E slightly affected but able to sit exam
F unable to assess ability to sit exam

Specify period ________________________________________________________

Specify period ________________________________________________________
Specify period _________________________________________________________
Specify period _________________________________________________________
Specify period _________________________________________________________
Specify period _________________________________________________________

Candidate affected at some prior to the test day (please circle appropriate letter)
A totally unable to sit exam
B very severely affected but able to sit exam
C severely affected but able to sit exam
D moderately affected but able to sit exam
E slightly affected but able to sit exam
F unable to assess ability to sit exam

Specify period_________________________________________________________
Specify period_________________________________________________________
Specify period_________________________________________________________
Specify period_________________________________________________________
Specify period_________________________________________________________
Specify period_________________________________________________________

Remarks: nature of illness and other relevant information (with reference to the candidate's capacity to sit an exam) which will assist in
any assessment of this application for special consideration.
_____________________________________________________________________________________________________________________
Practitioner's Name:
_____________________________________________________________________________________________________________________
Address: _____________________________________________________________________________________________________________
Phone Number: _____________________________________________________________________________________________
Provider Number: (if applicable): Stamp:__________________________________________________________________________
Signature:
Date: / /
___________________________________________________________________________________________________________
Supporting Documentation/Evidence: Other (police report, military service notice, death notice).
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
The information on this form is collected for the primary purpose of assessing your request for a refund/test date transfer. If you choose
not to complete all the questions on this form it may not be possible for the test centre to process your request.

IELTS Application
Test Date Transfer & cancellation Policy

(Applicable to candidate appearing at IDP: IELTS Australia - Test Centre IDP

Education India Private Limited)

Version 1.4 19th June 2015

Test Centre Internal Use Only (To be attached to each application)

Previous Request for Cancellation / Transfer
Registered Test Date

Date of prior
application

Medical

Grounds for
Application

Personal

Other

Supporting Documentation / Evidence submitted

Note : If certified copies are submitted, the ORIGINAL MUST BE SEEN and VERIFIED by the centre
Medical certificate
Hospital admission certificate
Police report / FIR
Death certificate
Receipt from Passport Office

:: Original MUST be submitted

:: Original / Certified copy (circle as applicable)
:: Original / Certified copy (circle as applicable)
:: Original / Certified copy (circle as applicable)
:: Original / Certified copy (circle as applicable)

Any other support / evidence (Please specify below)

Received by: _______________________________

Date: ____/____/____

Decision of the Centre

Approved for Transfer

Approved for Refund

NOT Approved

Authorised by: ____________________________________ Date: ____/____/____

(IELTS Administrator)

Candidates Financial Details for EOR/ CANCELLATION

Refund
Please mention candidates financial details for refund purpose:
Important: Please submit a cancelled cheque along with the EOR/Cancellation Form
A: Beneficiary Name (candidate): ...............
B: Candidate No. & Passport No.......................
C: Bank Name:..................
D: Bank Branch (address):...........
....
E: Bank Account Number :.........
F: IFSC Code:...
For any further assistance, kindly call us at: 1800 102 4544 (Toll free) from Monday to Saturday between
09:00 am to 05:00 pm on working days.