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(the basics)
Overview
Office 365 includes a portal to manage your users and accounts. To access the portal, just
log into http://portal.microsoftonline.com using your username and password. Youll use
this portal to manage your users.
Note: If you are using directory sync, some of this information will need to be
managed on-premise. This includes managing existing external contacts,
distribution groups, security groups, user account creation, and user email
addresses.
Creating Users
1
Reset Passwords
You can reset the passwords for one or more users. This process provides you with a
temporary password for each user. The user (or you on the users behalf) will need to log
into the portal once using this password and set a permanent password before the user
will be able to access services such as Outlook, Lync, or SharePoint.
Reset Password
Select the users youd like to reset
the password for in the users and
groups section.
Send Email
By default you will get an email
with the users temporary
password. Youll also see the
temporary password on the next
page.
You can also send this email to
the user directly by entering their
email address in this field.
You also have the option of
making the user reset their
password on next log in or not.
Finish
Write down the users temporary
passwords.
This password will need to be
entered into Lync or Outlook
before they will work.
11.
14.
email address.
15.
Deleting Users
Deleting a user marks the user and their Exchange mailbox as deleted. You have 30 days
in which to restore the user and mailbox before the data is permanently deleted.
Delete Users
Click Users on the left hand side.
Check the box next to the user(s)
youd like to delete. Then click
Delete on the right hand side and
confirm the deletion.
Restore Users
1.
2.
Restore Users
Click Users on the left hand side
and then select Deleted Users.
Check the box next to the user(s)
youd like to restore. Then click the
Restore users button on the right.
You will only be able to restore a
deleted user within 30 days of
deleting that user.
3.
4.
Change settings
Modify the settings. You can
choose a number of days for
expiration between 14 (2 weeks)
and 730 (2 years).
You can also select the checkbox
under Passwords never expire
to completely remove password
expiration for all users.
Users receive password
expiration notices when they log
into the Office 365 portal.
1.
2.
3.
Terminated Employees
In the event of a terminated employee, there are a few ways to handle their Office 365
account.
Email Forwarding
1 Open Office 365 Admin Section
Navigate to portal.microsoftonline.com and
log in with your credentials.
Select Admin from the App Drawer.
16.
Mailbox Delegation
1 Open Exchange Admin Section
Navigate to
portal.microsoftonline.com and
log in with your credentials.
Select Admin from the App
Drawer.
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19.
20.
21.
22.
Select User
To select a user, you can either just enter
their name in the first screen, or click
Name to view your organizations entire
directory.
Select the terminated users account and
click OK.
The mailbox will appear in the left menu of
Outlook.
23.
24.
25.
26.
27.
28.
29.
30.If all goes well, you will see a file called
backup.
31.
32.You can now proceed to delete the user
from your organizations Office 365
directory.
34. Overview
35.Email configuration in Office 365 occurs through the Exchange portion of the Office 365
control panel. Email configuration includes managing:
1.
41.Navigate to
portal.microsoftonline.com and
log in with your credentials.
42.
43.Select Admin from the App
Drawer.
40.
2.
45.
3.
4.
54.
5.
56.
57.
1.
67.Navigate to
portal.microsoftonline.com and
log in with your credentials.
68.
69.Select Admin from the App
Drawer.
66.
2.
71.
3.
4.
79.
Change Settings
80.
89.Navigate to portal.microsoftonline.com
and log in with your credentials.
90.
91.Select Admin from the App Drawer
94.
95.
Create Disclaimer
2 Navigate to Software
Click on Software.
Shared mailboxes are not associated with any particular user. They give you a place for
multiple users to collaborate on email, calendars, and contacts. Shared Mailboxes are
typically used for generic email addresses such as resumes@, info@, inquiries@, etc.
Users with Full Access permissions to a shared mailbox will automatically see that
mailbox in local Outlook.
2.
3.
4.
Resource Mailboxes are used to track rooms and equipment. They can be invited to
meetings in order to easily determine their availability.
2.
3.
4.
5.
Distribution Groups provide your organization with an easy way to email multiple people
with a single email address.
1.
2.
3.
4.
5.
6.
Add Owners
Owners have control over the
distribution group. They will
receive notifications if someone
wants to join and can manage
the distribution group from their
Outlook Web Access.
7.
Add members
Members will receive email sent
to this distribution group. You can
add other distribution groups and
external contacts as well.
8.
2.
3.
4.
5.
Setting Permissions
Just like mailboxes you can give
users the ability to send email
that appears to come from the
distribution group.
Send As: Allows users to add
this mailboxs email address to
their From drop down in
Outlook and send messages from
the mailbox.
Send on Behalf Of: Similar to
Send As except outbound
messages say on Behalf Of
rather than from the user.
Email Encryption
Email encryption provides added security for any sensitive information you may be
sending with Office 365.
96.
97.
Configure Rights
Management
Spam Control
The default Office 365 spam filtering is typically sufficient for most organizations. If you
need to modify the default settings this section describes how.
NOTE: We cannot help you fine tune spam filtering for your organization. Fine
tuning spam is a trial and error process that requires fast identification of
issues, which is difficult for us to do since were not on the ground in your
organization.
1.
2.
3.
4.
1.
2.
3.
4.
5.
1.
2.
3.
4.
Modify Actions
Double click on the default filter
to edit the options.
By default spam is directed to the
users Junk Email Folder and
maintained for 7 days. If you wish
to modify these settings you can
use the actions section of this
screen.
5.
6.
Using PowerShell
Overview
Some features of Office 365 cannot be configured through the web interface. Configuration
of these features requires the use of PowerShell. PowerShell is a command-line utility (text
based) that provides tremendous flexibility and capabilities. Using PowerShell, it is
possible to automate almost every aspect of Office 365 administration.
Unfortunately, PowerShell is not focused on ease of use. PowerShell is a highly advanced
and specialized tool that requires significant training and testing. This document is not
intended to provide you with the information you will need to become a PowerShell expert.
Instead, we will attempt to give you a few basic commands you can use to administer
commonly used features.
This section of the Admin Guide covers installing PowerShell and getting
connected to Office 365 using PowerShell. The actual commands you will need
are spread throughout this document in the appropriate section.
Please note that PowerShell does not come with every computer. Youll need Windows 7 or
Server 2008R2 or newer and then youll need to complete the following steps:
1. Turn on Windows PowerShell and .NET 3.5
2. Install PowerShell Modules
3. Turn On Remote Signed Execution
1.
2.
Add .NET
Turn on .NET Framework 3.5.
NOTE: You do not need either
Windows Communication
Foundation features.
3.
Add PowerShell
Add both PowerShell features and
click OK to install.
For Windows 7
Right click on Windows PowerShell
from your Start menu and left click
on Run as Administrator.
2.
For Windows 8
Find Windows PowerShell from your
programs menu and right click on
the icon.
Left click on Run as Administrator
in the bottom bar that appears.
3.
Every time you wish to run commands against Office 365, youll first need to connect to
Office 365. Youll need to complete these steps before running the other commands in this
document.
For reference, this entire set of commands is below. In the future you can just copy/paste
the entire block into PowerShell.
import-module MSOnline
$O365Cred = Get-Credential
$o365Session = New-PSSession -ConfigurationName Microsoft.Exchange `
-ConnectionUri https://ps.outlook.com/powershell/ `
-Credential $o365Cred -Authentication Basic -AllowRedirection
Import-PSSession $O365Session
Connect-MsolService -Credential $O365Cred
98.
99.
="Set-MsolUserPassword
-UserPrincipalName " &C7& "
-NewPassword '@password1'
-ForceChangePassword $false "
=CONCATENATE("Set-Mailbox ",A1,"
-EmailAddress
",A1,",",B1,",",C1,",",D1)
="New-DistributionGroup -Name '"
&A3& "'-DisplayName '" &A3& "'
-Alias '" &D3& "'
-PrimarySmtpAddress " &C3
="Add-DistributionGroupMember
-Identity " &C64& " -Member " &D64
="Add-DistributionGroupMember
-Identity
allmacusers@capemaymac.org
-Member " &C2
Set-DistributionGroup "Group
Name" -ManagedBy "Admin
Account"
-BypassSecurityGroupManagerChec
k
Set-RemoteDomain Default
-TNEFEnabled $false
add-MailboxFolderPermission
-Identity
KlamathFallsCalendar:\Calendar
-User KlamathFalls -AccessRights
PublishingAuthor
New-Mailbox -Name "Contoso
Support" -Alias support Shared
= Get-MSOLUser | Out-File
c:\userlist.txt
="Set-MsolUser -UserPrincipalName
" &C7& " -UsageLocation US"
Remove parentheses from below and fill
with the domain that was used when
signing up for the account.
="Set-MSOLUserLicense
-UserPrincipalName " &C7&"
-AddLicenses
(domainusedforadminaccount):EXC
HANGESTANDARD"
If you do not want to type in all this code every time you want to connect to Office 365,
there is something called profiles that can make life a lot easier. When starting PowerShell
it will run any commands it finds in a special document known as $profile. To create this
file, you'll need to enter new-item -type file -path $profile -force in PowerShell. Then,
to find where this document exists on your system, enter $profile. You can then open the
document with a text editor and paste the commands above into this document. Now
whenever you open PowerShell, it will automatically attempt to connect to Office 365,
prompting you to enter your credentials.
Here are some optional tasks available to you as an administrator that you may find
helpful.
Analytical Reports
1 Open Office 365 Admin Section
Navigate to portal.microsoftonline.com and
log in with your credentials.
Select Office 365 from the Admin menu.
2 Navigate to Reports
Click on Reports in the left menu.
From here you can view analytics on how
your organization is using Office 365