Resume

Tata Consultancy Services

Pramodh Ramaiah (523577)

Phone: 8970541899
Mailto: pramodh.ramaiah@tcs.com
______________________________________________________________________________________________________

Objective
To succeed in a stimulating and challenging environment that will provide me with advancement opportunities.

Technical Skills
Software

SAP SD, SAP LSO, SAP GTS module

Tools

SAP Netweaver Application Server, SAP ERP

Management

Operations Management, Team Management.

Experience
TCS Experience Summary
Customer

SAP SE

Role

Analyst

Period

01/03/2015 to 30/09/2015 - 7.1 Months

Technical Skills

SAP SD, SAP GTS, SAP LSO

Achivement

Customer appreciation notes.

Description

Lead the billing team of four members.

Provided L3 support for SAP AG internal
employees.
Worked on Incident management, Service
management, Problem management.
Provided on-call support for customer.
Adherence to SLA.
Knowledge transfer for the L1 support team.
Conducted regression testing and User
acceptance testing for Service requests and
Change requests.
Prepared and uploaded solution documents for
user reference.
Trained junior team members

Customer

SAP AG

Role

SAP Consultant

Period

01/06/2014 to 28/02/2015 - 9.07 Months

Technical Skills

SAP SD, SAP GTS

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Tata Consultancy Services

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Tata Consultancy Services

Achivement

Customer appreciation note.

Description

Implementation of SD customization for

Kazakhstan, Israel, Chile and Panama.
Involved in requirement gathering from
customer.
Conducted meetings for GAP analysis,
reducing the gaps and to bring in consensus.
Aided in drafting the customer specification.
Implemented Enterprise structure.
Configured Sales document types, Billing
document types.
Maintained Customer master data, Material
master data and condition master data.
Sales order and billing document creation.
Copy control requirements.
Account determination.
Defining and determining Pricing procedures.
(Condition Technique).
Promotions and sales agreements.
Tax determination.
Worked on integration with SD-FI, SD-CO and
SD-MM, SAP-GTS
Testing and preparation solution document.
Knowledge transfer for users and updation of
wiki.

Customer

SAP AG

Role

Analyst

Period

01/03/2012 to 31/08/2014 - 30.47 Months

Technical Skills

SAP SD, SAP LSO, ABAP

Achivement

On Spot Award- for extended support during

Quarter Ending Closure(QEC).
Customer Appreciation Notes.

Description

Provided L3 support for SAP AG internal

employees.
Worked on Incident management, Service
management, Problem management.
Provided on-call support for customer.

Resume

Tata Consultancy Services

Resume

Tata Consultancy Services

Adherence to SLA.
Knowledge transfer for the L1 support team.
Received knowledge transfer from SAP Build
team and documented it.
Conducted regression testing and Useracceptance testing for Service requests and
Change requests.
Prepared and uploaded solution documents for
user reference.
Trained junior team members.

Experience Details
TCS Experience

4 YEAR(S)

Total Experience

4 YEAR(S)

Passport Details
Passport Number

Date of Issue

Expiry Date

Place of Issue

G8041652

15-apr-2008

14-apr-2018

Bangalore, INDIA

Education Summary
Qualification

Subject

Percentage/Grade

Master Of Business Administration

Marketing

68.22

Bachelor Of Engineering

Computer Science And Engineering

67.24

Standard Xii / H.S.C.

Xii Std

69.5

Ssc

X Std

80.46

Declaration
The above information provided is true as per my knowledge and reference will be provided , if required.

PRAMODH R

Resume

Tata Consultancy Services