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com

Safety Instructions

.........

9 3

Operating Instructions
Care and Cleaning
..........
Control Settings ..............
Ice Selxice ...................
Storage

Drawer.

Installation

6, 7
4
5

..............

Models l l and 12

Instructions

Preparing
to Install
the ReDigeramr
.............
Reversing the Door Swing

8
...

9-13

Troubleshooting
Tips ....
14-16
Normal Operating Sounds ....
14
Consumer
Support
Consumer
Support
. . . Back Cover
Product
Registration
......
17, 18
_'arranty
..................
19

Write the model and serial

numbers here:
Model
Serial
You can find

them

on a label

inside

the refl'igerator

upper

lett

side

on the

wall.

197DZI617PO01 49-60228

! 1-02JR

IMPORTANT"
SAFEWINFORMA
TiONo
READALLINSTRUCTIONS
BEFORE
USING

WARNING!
Use this appliance only for its intended purpose as described in this Owner's Manual.

SAFETY
PRECAUTIONS
When using electrical appliances, basic safety precaufions should be followed, including the following:
This refrigerator
must be properly install ed
and located in accordance
with tile Installation
Instructions
before it is used.
Do not allow children to climb, stand or hang
on tile shelves in tile reti_igeratm: They could
damage tile reti-igerator and seriously iqj ure
themselves.
Do not touch

tile cold surfi_ces in tile fl'eezer

compartment,
particularly
when hands are
damp or wet. Skin may stick to these extremely
cold S/llS[;ices.

Keep finge_s out of tile "pinch point" areas;

clearances between tile (loo_s and between
tile doo_s and cabinet are necessarily small.
Be careflfl closing
in tile area.
Unplug
making

tile refligerator
repai_.

befiwe

children

are

cleaning

and

NOTE."We strongly recommendthat any servicing be

performedby a quafified l#dividua/.
Tm'ning tile control
not

Do not store or use gasoline or other flammable

vapms and liquids in tile vicinity (ff this or any
other appliance.

doms when

I'eI/lOVe

power

Do not refl'eeze
thawed

to

to tile OFF position

tile light ciI'c/lit.

ti'ozen

foods which

does

have

completely.

In refi_igeratm_ with atltoillatic icemake_,

avoid contact with tile moving parts of tile
ejector mechanism,
or with tile heating element
that releases tile cubes. Do not place finge_s or
hands on tile autonlatic
icemaking mechanism
while tile reti_igemtor is plugged in.

A DANGER!RISK OFCHILDENTRAPMENT
PROPER
DISPOSAL
OFTHEREFRIGERATOR
Child entrapnlent
and suffocation
are not problems
of tile past.Jm_ked
or abandoned
refrigeratm_
are
still dangerous...e;'en
if they will sit for "just a fbw
days." If you are getting rid of vom" old refi_igerato_;
please follow tile instructions
1)elow to help prevent
accidents.

Refrigerants
_M1refrigeration
products contain refi_igerants,
which i//tlSt be removed prior to product disposal.
If you are getting rid of an old refrigeration
product, check with tile company handling tile
disposal about what to do.

Before You Threw Away YourOld Refrigerator

or Freezer:
Take

off tile

dome.

I,eaxe tile shelxes in place

not easily climb inside.

so that children

may

USEOFEXTENSION
CORDS
Because of potential safety hazards under certain conditions,
use of an extension cord.

we strongly recommend

against the

However; if you must use an extension

cord, it is absolutely necessary that it be a UL-listed (in tile United
States) or a CSA-listed (in Canada),
3-wire gro/mding
type appliance
extension cord having a gro/mding
t}l)e plug and outlet and that tile electrical rating of tile cord be 15 amperes
(minim urn) and 120 volts.

vvww.GEAppliances.com

WARNING!
HOWTOCONNECT
ELECTRICITY
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For
personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped
with a 3-prong (gromMing)
plug which mates
with a standard 3-prong (grounding)
wall outlet to
minimize the possibility of electric shock hazard
fi'om this appliance.
Have the wall outlet and circuit
qualNed
properly

electridan
gmtmded.

Where a standard
encotmtered,
it is
obligation to have
grotmded
3-prong

checked

by a

to make sure the outlet

2-prong wall outlet is

yore" personal responsibilit)'
it replaced with a propedy
wall outlet.

is

and

The refligerator
should al_z_ys be plugged into its
own individual electrical outlet which has a voltage
rating that matches the rating plate.

This

provides

the

best

pe_l'imnance

and

prevents
overloading
house
Mfing
circuits
could cause a fire hazard
fl'om overheated

also
which
wires.

Never unplug yore" refrigerator

by pulling on the
power cord. Mways grip plug firefly and pull
straight out ti'oln the outlet.
Repair or replace immediately
all power cords that
have become fl'ayed or otherwise damaged.
Do not
use a cord that sho_vs cracks or abrasion damage
along its length or at either end.
\4]_en moving the refl_igerator away fl'om the
wall, be carefld not to roll over or damage the
power cord.

USEOFADAPTER
PLUGS
Because of potential safety hazards under certain conditions,
use of an adapter plug.
However; if you must use an adapte_; where local
codes pemfit, a temporary connection may be made
to a properly grotmded
2-prong wall outlet by use
of a UI Aisted adapter available at most local
hardware stores.
The larger slot in the adapter must be aligned Mth
the larger slot in the _;fll outlet to provide proper
polarity in the connection
of the power cord.
When (lisc(mnecting
the power cord fl'om the
a(lapte_; always hold the adapter in place with one
hand while pulling the power cord plug with the
other hand. If this is not done, the adapter grotmd
temfinal is ve_' likely to break with repeated use.

we strongly recommend

against the

If the adapter ground temfinal break% DO NOT USE

the refi_igerator tmtil a proper grotmd has been
established.
Attach!by the adapter ground terminal to a waft outlet cover
screw doesnot ground the apphanceunless the cover screw is
metal, and not ihsulated,and the waft outlet is grounded
through the house winhg Youshould have the ckcuit checked
by a quadded e/ectnclan to make sure the outlet is properly
grounded

READANDFOLLOW
THISSAFETY
INFORMATION
CAREFULLY.
SAVETHESEINSTRUCTIONS

About the control on the refrigerator,

The temperature control on your refrigerator regulates the
temperature in the fresh food and freezer compartments.
Initially set the control at COLD.
Adjust the control one increment at a time, and allow 12hours
after each adjustment for the refrigerator to reach the
temperature you set.

OFF

COLDEST

ControlSettings
The

temperature

temperature

control
in both

c()mpartments.
wam_est

Setting

setting.

is the coldest

the

Setting

setting.

maintains

the fl'esh
the

Moving

fi)od

control
control

the
and
at
at

power

to the

COOLis the
COLDEST

the control

the OFF position stops cooling in both

fl'esh food and fl'eeze_but
does not

fl'eezer

to

areas-shut off

After changingthecontrol,allow 12hoursfortherefwerator

toreachthetemperature
youhaveseL
Controlsettings will vary basedonpersonal
preferences,usageand operatingconditions,
andmay requiremorethanoneadjustment

refl_igeratot;

About the storage drawer.

Fruit and Vegetable Drawer
This storage drawer provide
vegetables and meats.

space

to store fl'uits,

The drawer has a divider to separate meats and

vegetables.
The divider can be removed if a single
large storage space is needed.

The drawer Mll stop heft)re coming all the way

out of the refllgerator
to help prevent contents
fl'om spilling onto the flora: It can be removed
easily by lifting up slightly and pulling past the
"stop" position.
To replace the drawer and the cover above it, the
door must be flflly opened. In some installations,
the reliigerator
ma)' have to be moved away fl'om
the wall fi)r the door to be flflly opened.

About ice service,

www.GEAppliances.com

Ice Trays
To release ice cubes, turn the tray upside
down, hold it oxer a container
and twist
both ends.

For

onl}

one

or two ice cubes

leave

right-side
up, twist both ends slightly
i'eilloxe
as ii/}lil_ c/ibes as veil _V}lilt,

the

tray

and

Washicetraysin lukewarmwateronly--do notput

themin an automaticdishwasher

Icemaker Accessory Kit (Model 12only)

An icemaker accessory kit is available
from your dealer. Check the back oI the
refl'igerator
fin" the specific
needed
fin" w_ur model.

icemaker

kit

Water Supply Kits (Model 12only)

Kits containing
copper ml)ing, sh utofl \;five,
fittings and instructions
needed to connect
the icemaker to your cold water line are
available at extra cost fl'om your dealer or
from Parts and Accessories. In the U.S.,
call 800.626.2002.

Care and cleaning of the refrigerator.

Cleaning the Outside
Keep the outside clean. Wipe with a clean
cloth lightly dmnpened
Mth nfild liquid
dish detergent.
Dry with a clean, soft cloth.
Do not wipe the refwerator with a soiled dish cloth
or wet towel Thesemay leave a residuethat can
erode the paint Donot use scouringpads,
powdered c/eaners, bleach or cleanerscontaining
bleach becausetheseproducts can scratch and
weaken the paint finish.

Protect the paint finish. The finish on the

outside _ffthe refrigerator
is a high quali_:,
baked-on paint finish, With proper care, it
will stay ne_qooking
and rust flee for vem_.
Apply a coat of kitchen/ai)pliance
wax
when the reti_igerator is new, and then
at least twice a veto;

Cleaning the Inside

To help prevent odors, leave an open box of
baking soda in the fl'esh food and fi'eezer
COIIII)_I

I'tl//e

nts.

Unplug the refrigerator before cleaning. K this

is not practical, wring excess moisture out
of sponge or cloth when cleaning around
switches, lights or controls.
Use w:mn water and baking soda solution-about a tablespoon
(l 5 ml) of baking soda
to a quart (l liter) of water: This both cleans
and neutralizes
odot_. Pdnse and wipe dry.
Other parts of the reiiJgeratot_incltMing
door gaskets, fl'uit and vegetable (h'awe_,
and all plastic parts---can
be cleaned the
SalIle

Defrost waterpan. The non-removable

pan
is located under the compressor
at the rear
_ff the refrigerator.
It should be cleaned at
least once a yeax: Move the refrigerator
out from the wall as tin" as necessary, and
tml)lug the power cord from the wall outlet.
i,et the compressor
cool before cleaning
the pan. Use a clean cloth or sponge
dampened
in warn/water
and baking soda
solution---_me
tablespoon
(15 ml) cffbaking
soda to a quart (l liter) of water: Do not use
cleansing powders, abrasive cleaners, bleach
or cleaners containing
chlorides.
Do not wash angplastic refwerator parts in the
dishwasher

wax,'.

Mter cleaning the door gaskets, apply a thin

layer of petroleum jelly to the door gaskets
at the hinge side. This helps kee I) the
gaskets fl'om sticking and bending
out of
shape. Do not use cleansing powde_
or
other abrasive cleane_.

Behind the Refrigerator

Once a yem; move the retiJgerator
out and
\:_ctmm the back coils. Be careflfl when
moving the refi_igerator away ti'om the wall.
MI types of floor coverings can be damaged,
particularly
cushioned
coverings and those
with embossed stmthces.

Pull the refl_igerator straight out and return

it to position by pushing it straight in.
Moving the reli_igerator in a side direction
may result in damage to the floor covering
or reflJgeratoi:
When pushing the refrigerator back, makesure you
don't rofl over the power cord.

www.GEAppliances.com

Replacing the Light Bulb

Moving the control to OFFdoesnot removepower
to the hght circuit
The bulb is located
to the control.

behind

the shield next

Unplug

the refl_igerator.

Remove

the screw.

Push in near the top of the shield

and rotate down and out.

Insert the tabs at the bottom

of the
light shield with the slots in the bulb
housing.
Rotate the shield up until the tabs at
the top of the shield pop into place
in the bulb housing.

Replace

the screw.

Replace the bulb with an appliance

bulb of the same or lower wattage
(40 X4_tt maximmn).

Preparing lot Vacation

For ]o]_g vacatiom_s oi" abse]_ces, l"emove
fl_od amid m_pb_g d_e re{_'igeratox: Move
d_e co_]t_'o] to the OFF pos]tkm, m_d c]ea]_
d_e im]te_io_"wit]] a ba]Om_gsoda sob*t]o]_
of<me tab]espoom_ (15 m]) ot bakb_g soda
to <me q Ilal"t (1 ]itel") of _atel". l ,cave tbe
(]001S

opeH.

Preparing to Move
Secm'e a]] loose items sl_(]_ as shelves amid
d]:_we]'s 1)_,tal fim_g,them

secm'e])im_ place

Besum #_erefrigeratorsta_s17_
anuprightposition
duringmovlT_g.

Installation
Instructions

Refrigerator
Models 11 and 12

BEFORE YOU BEGIN

CLEARANCES

Read these h)structions

Mlow

completely

IMPORTANT
for local inspector's

Note

and

use.

- O,._e..e.,
>e..i._

reference.

Skill level - Installation

mechanical
skills.
Completion

Be sure

Consumer

fllture

Product
covered

to leave

fi)r ease

plumbing

of installation,

and

electrical

(102cm)

To help

- Keep these instructions

of this appliance

time - Refi_igerator
15 minums

installation

and

with

metal

of some

spacing

or twist-on

models)

and

xenfilation,

rubber

bumper

comers

ot the

shol_]d

legs

the floo_;

of the installe_;

door

is not

doses

To adjast
raise

at the ffo]_t

be set so the

the

rei}igerator

is t?m_]y

amid the

fi'o]_t

is _aisedjmt

easily

whe]_

operated

to support

back

the leve_g
rei)Jge_:_to_;

legs,

mm

the

counterclockwise

it
Toraisethe refrigerator

Do not install it closer than 5" (13 cm) next to a range.

refl'igerator
positiom_ed

em_ough

abol_t

LOCATION

enough

sure

LEGS

Do not install the refrigerator

where the temperature
will go bel_>w 55F (l 3 C) because it will not run often
enough to maintain proper mmpemmres.
Install it on a floor strong
fifllv loaded.

make
(at the

is in place.

LEVELING
Adjustable

installation

proper

spacer

basic

the Door Swing

tailure due to improper

under the _'arrantv.

REFRIGERATOR

requires

tor

Installation

is the responsibility

on the back to the wall

these
the

Reve_ing
1 hour
Proper

Top4

with the ()msume_:

to

clearances

Back 2" (5 cm) from the coiling

to Installer

Note

fi)llowing

(
Sides
1it (9.:)
cln)

ordinances.

instructions

the

proper
air circulation
connections.

- S.,e_he_e
i._,.c..._

IMPORTANT
codes

and caxefully.

that

oN_
the

half\<_v.

legs clockwise
m lower

m
it.

mnstaaiation

mnstructions

REVERSING THE DOOR SW NG

IMPORTANT
_l_en

reve_ing

NOTES

the door swing:

Read the instructions

stmling.
Handle

parts carefully

a non-scratching

Remove

all the way through

lOCk

before

to avoid scratching

Fanpty all door

V,:ith

each

screws
screw),

(some
top

o]_ a m_o]_-scr_[chim_g

have

sHr[i_ce

wi[h

[he

work sm'ti_ce tot the doo_.

the cabinet

from its electrical

NOTE: \'_q_em_removim_g the doo_; watch %r

washer(s) betweel_ d_e cel_ter hh_ge amid the
bottom of the f_'eezer door that may stick to
the doo_: Do m_otlose.

outlet.

A CAUTION:

shelves.

D..o &,,d,op

u} the flo{m To (lo so colokt damage

TOOLS YOU WILL NEED

5/16" Socketdriver

models

him_ge m_d shim.

parts to avoid using

These instructions
are for changing the hinges ti'om the
right side to the left side---if you ever want to change the
hinges back to the right side, tollow these same
instructions
and re\'eI_e all references
to left and right.
the refrigerator

door

him_ge cover

paint.

IMPORTANT:
Once you begin, do not move
tmfil doo>swing reversal is completed.

Unplug

die

_v}_she]'s

Se[ [he

Set screws down by their related

them in the wrong places.
Provide

[] REMOVE THE FREEZER DOOR

3/8" Socketdriver

Phillipsscrewdriver

Puttyknife or
thin-blade screwdriver
Maskingtape

the door su}p.

Installation

Instructions

REVERSING THE DOOR SWING

[]

REMOVE THE FRESH FOOD DOOR

TRANSFER
THE LEFT

TOP HINGE TO

Relnove the center hinge and shim by removing

the screws (some models have lock washe_ with
each screw). I]ft up the hinge to remove it.

[ Ish]g a putty

with

NOTE: Some models

Reh/sta]]

the

h/serth/g

it ira/to the

Tape the door shut with masking

center hinge
Do not lose.

[]

(CONT.)

tape.

have a washer between

and the top of the fl'esh tood

kniIe

mas]dm_gtape,
o_ the

the
do(n:

SCI'e_

remoxe

the
the

edge

covered

p]llg

blltto]/s.

oil the

right

with
Be careiid

pai m/tti m/is]/.

phlg

bllttoi/
holes

vacated

side

by the

b/

top

hh/ge

S.

Reassemble
Remove

the

tape

holding

the

door

door

up and

shut.

ira/ [)]ace.
Lift the fl'esh

fi>od

off the

bottom

hinge,
Set the
Make

door
sure

NOTE:

outside-u
the

When

butter

I) on a non-scratching
bin

removing

does
the

washer(s)
between
the bottom
bottom
of the fl'esh tood
door
the

do(n;

Do not

stm'i_ce.

not

swing

open.

doo_;

watch

for

hinge and the

that may stick to

lose,

A CAUTION:

t),, letdoor
drop

to the

damage

floo_:

To do

so could

the

the

top

him/ge amid shim

tm'm/i m/g the ....screws,!'l_st, enol_gh_

door

stop.

10

(m the

to hold

the

]eit side,
him/ge

Installation
[]

TRANSFER BOTTOM
TO THE LEFT

Instructions

HINGE

[]

To access the lmttom hinge, move the refl+igerator

so it is 30" fl'om a wall. Then carefillly tip the
refl+igerator back until it rests against the wall.

tt CAUTION: Be+.,e

TRANSFER FRESH FOOD DOOR

HANDLE TO THE RIGHT (CONT.)
After

removing

the handle:

P,em ore

th e piing b l_m m s

h'om the ri gh t ed_oe __{ the (h +or t__p a m]d i m_

sert
im_to the bare,die screw holes om_ the left side.

them

,,,il+

on the back of the refl+igerator do not rest against

the wall. Doing so could damage the coils.

Screwsf
handleholes

Remove the [>lug, button) f'rc+m the leltt ed_,e> of the

door m_d im_sert it im_tothe hole om_the opposite side.
Plugbutton
30"
Remove the screws (some models have washe_ with
each screw), leveling leg and bottom hinge fl'om the
right side. Remove the leveling leg fl'om the left side
ot the cabinet and install it in the right side.
Reassemble
NOTE:

the bottom

The leveling

hinge

on the left side.

T+_msfer the buttom+ o_+ the door

legs axe not hlterehm_geable,

to the opposite

Plug

h_stall the hm_dle o++the other

side of the doo+:

%

[]

TRANSFER FRESH FOOD DOOR

HANDLE TO THE RIGHT
For models

without

a handle, continue

to Step &

To remove the haJldle: Rein Dye the p]ug buttom] by

careSd]y in3im_g m_der the edge _rdt_]
_]_]fb.
Remove the exposed scre_ ho]dim_g the bare,die.
a

Remove the two screws hokIh_g

top of the doo]:

_)[*t_

the ham_dle to the

Plug
button--_..._
Handle bottom

Handletop

11

side+

Installation

Instructions

REVERSING THE DOOR SWING

[]

[]

TRANSFER FRESH FOOD DOOR

STOP TO THE LEFT

[]

(CONT.)
TRANSFER FREEZER DOOR
STOP TO THE LEFT

Remove the door stop fl'om the botton] of the right

side of the door. Transfi_r the plug buttons fl'om the
bottom left side to the right side.

Rein(we

]nstnll the door stop on the left side.

lnstnll

side

bottom

REMOVE FREEZER DOOR

HANDLE FROM THE LEFT
For modNs without
Remove

tm]e m_amepmate

pr}_m_g m_der
the

a handle, continue

exposed

the
scre_

edge

ph_g

bl_tUm

[]

the

of the

door
doo_;

left side
the

door

stop

fl'om

Transfer
to the
stop

the

bottom

the plug
right

of the

buttons

fl'om

the

the

side.

on the left side.

ATTACH FREEZER DOOR

HANDLE TO THE RIGHT
For modemswithout a handme,continue to Step 10.

to Step 8.

bv carefidlv

T_ms{br

the

[_]ug_ butto]_

o]_ to}_ o_ the

door

to the

wit]] a pl_t F knifl _. Remove

ho]dim_g

right

h;md]e.

Nameplate
plug

Plug bi_

T_m_sfer

the

buttoN_

om_ the

door

f]xmt

to the

Handle top
Plug button -'-1
Remove
t]]e two screws ho]dim_g t]]e ham]die to the
H)(>tit n_/ of tin/e (;[1_(n" a m/(;[]'em ore tin/e m/am/(;Ira
e.

h_sta]] the ham_d]e om_t]]e ot]]er

side of the

Handle bottom

12

doo]:

Installation
[]

REHANG THE FRESH FOOD DOOR

Make

sm'e

the

hiuge

piu.

Place

hiuge,

close

maskiug

[]

Instructions

washer(s)
the

the

are iu place

ou the

fl'esh

tood

door

aud

tape

it iu place

door

ou

[]

Place the fl'eezer

the piu,

lmttom

the bottom
with

INSTALL CENTER HINGE

ON THE LEFT
the

three

im_sta]] them

on

the

phog

blottom_s o]_ the

THE FREEZER DOOR

door ou the ceuter

hiuge

[]
]eft side m_d

ALIGN THE DOORS

_Migu the fl'eezer door with the fl'esh fi_od door
that the gap betweeu the dom_ is eveu.

right.

Tighteu the top hiuge scrmvs by mmiug

suug. Theu mru the scrmvs a ufiuiumm
usiug both hauds.

the cem_ter hh_ge

Install
cm_e

with

the

m_d washer(s)
im_Step

(on

{br the ]eit side

designed

rei_Jgen_tox;
some

the

with

screws,

that

spacer

2.

lustall

Remove

the tape ho]dim_g

the door

CAUTION:
correct]},

the

ATFEN_I_ON:

hh_ge

shl_t.

l e..ssem ed

is tight

agaim_st the

The

screws

must

tightened

Tmm_ the

scre_s

m_ti] sm_g.

the

scre_s

<ff ]/2

cabh_et.

be property

mm

Then

i_sh_g both

tighten
ham_ds.

13

the hiuge

cmer

so

them tmtil
of l/2 mru

that w_l_ removed

models)

over

Raise the top hiuge by haud aud iusert the top

hiuge piu iuto the hole iu the doo_: Theu swiug
the door shut.

tape.

Remove

REHANG

oxer the toi ) hiuge, .

Normal operatingsounds.
Newer refrigerators sound different from older refrigerators.
have more features and use newer technology.

Modem refrigerators

Do you hear what I hear? These sounds are normal.

HUMMM...
WHOOSH...

WHIR./

The new high efficiency

compressor
may mn faster
and longer than w)ur old refl'igerator
and you may
hear a high-i_itched
hum or pulsating
sound while
it is operating.

You may
This

in, when
a large

_m may hear a whooshing

sound when the (loo_s close.
This is due to pressure equalizing within the reti'igerato_:

or freezer
maintain

You may hear cracking

or i)oi)ping
sounds when the
refrigerator
is first i)lugged
in. This hal)pens
as the
ref'rigerator
cools
to the correct
tell/l)ei'_lttli'e.

the

rims

when

the

doors

ainount

are

of fl_od

compartments.
the

spinning

the

correct

at high

refrigerator
opened

speeds.

is first
frequently

is added
The

to the
rims

are

plugged
or when

refl'igerator
helping

to

temperatures.

WATERSOUNDS

CLICKS, POPS,
CRACKS and CHIRPS

hear

hai_pens

The flow of refl'igerant

through
coils may make a gurgling
noise

the fl'eezer
like boiling

cooling
water,

The compressor
may cause a clicking or chiq_ing
sound when attempting
to restart
(this could take
up to 5 minutes).

_&'ater dropping
on the defl'ost heater can Catlse a
sizzling, poi)ping
or buzzing sound during the
defrost cycle.

Expansion
and after

A water dripping
cycle as ice melts
the drain pan.

Closing
pressure

and contraction
defl'ost can cause

of cooling
a cracking

coils dm'ing
or i)oi)ping

SOtlnd.

/d

On models with an icemake_;

after an icemaking
cycle, you may hear the ice cubes dropping
into
the ice bucket.

noise may occm" dm'ing the defl'ost

ti'om the evaporator
and flows into

the door mav cause

equalization.

a gurgling

sound

due to

Before you call for service...

www.GEAppliances.com

Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Possible
Refrigerator

does not

operate

Causes

Refrigerator
Control

What To Do

in defrost

cycle.

ha OFFposition.

Refrigerator

is unplugged.

* Wait about

30 minutes

Move tile coutrol

hw (lefi'ost cycle to end.

to a tern aerature

* Push the plug c_mq_letely

into the outlet.

The fuse is blown/circuit

breaker is tripped.

* Replace

Vibration or rattling
(slight vibration
is normal)

Front leveling
adjusting.

* See Leveling Legs.

Motor operates for

long periods or cycles
on and off frequently.
(Modern refrigerators
with more storage
space and a larger

Normal when refrigerator

is first plugged ha.

* Wait 24 hotu_ fin" the refi_ige_ltor

c()()l d()wu.

Often

* This is uoHnal.

freezer require more

operating time. They
start and stop often
to maintain even

Door left open.

* Check to see if package

Hot weather or frequent

door ope_fings.

* This is uom_al.

temperatures.)

Temperature
control
set at the coldest setting.

See About the control.

Fresh food or freezer

compartment too warm

Temperature control
set cold enough.

See About the control.

occurs

legs need

when large

fi/se or reset the breaker.

to completely

mnomats of food are

placed ha refrigerator.

not

is holdiug

Warm weather or frequent

door ope_mags.

Set the temperature

control
See About the control.

Doorleft

Check to see if l )acka,,e

open.

Door left open.

open.

Check to see if l)ackage, is hol(liug

door

open.

Food trmasmitthag odor/taste

to ice cubes.

Wrap foods well.

odor/taMe

Interior of refrigerator
needs clemlhag.

See Care and cleaning.

Door left open.

Check to see if l )ackaoe

not

one step colder.

door

Too frequent or too long

door openings.

Temperature
control
set cold enough.

door open.

is holding

Frost or ice crystals

on frozen food
(from within package
is normal)

Slow ice cube freezing

settiug

is hol(liug

door open.

See About the control

/5

Before you call for service...

Troubleshooting -tips

Possible
Refrigerator

has odor

Foods

Causes

u'masmitthag

What To Do
odor

Interior

Moisture forms on

outside of refrigerator
Moisture collects inside
(in humid weather, air
carries moisture into
refrigerator when doors
are opened)

Interiorlightdoes

needs

clemfing.

t)(lt,_

should

* See Care and cleaning.

Not mmsual during

of high hunaidity.

* Wipe st/YJilce

periods

di3,.

Too frequent or too long

door ope_mags.

No power

at outlet.

Replace

Light bulb burned

out.

fllse or reset the breakex:

See Replacing the light bulb.

be tightly wrapped.

soda in tile refi_igel'ator;

* See Care and cleaning.

Defrost water pan needs

cleaning.

not work

/6

* Foods with strong

* Keep an open box of baking

replace every three months.

to refrigerator.

GE Service

Protection

Plus '_'

(;E, a imme recogifized

wor]d_k]e
Ser_ke
Prote(tkm
} ll_s
--comp]
No Matter What Brand!
Benefits

for qua_ky a_]d depeildabi]k),

eheI_s_ e prote(:tio[]
(m a]ll }(mr

Include:

o
o
o
o

service

)ou

applliai_(:es--

Wo Ti Corot Any Apptianco.

Anywhoro. Anytimo.

o Backed by GE
o All brands covered
o Unlimited

offers

calls

A31 parts and labor costs included

No out-of-pocket
expenses
No hidden
deductibles
One 800 uumber
to call

Y(a_

wi]]

oH

the

Protect
Ph_s

yollr
there's

coverage
ho_seho]d

for

'\!1

be

completely

]'el]_aim_im_

satisfied
'valise

of

refrige_toi;
_o

extra

are

%r

ol_r

No

protectiom_
(]10estiom_s

or
asked.

el; wash el" a_ d dryex;

emerge_cy

protectio]_
protected

service

COm_tl'acL

dis]_wash
c]]arge

a_(]! {k)od spoilage

producers

wit]]

y(a_]"

service

is oftere(L

aga]_st

expe_sive

_m

It's

ra_lge,

ai_d ]o_
ca_

}tin

may
that

T\/,

moi_th]y
rest

eas},

re(p_est

y(a_r

mom_ey

back

sim[)]e.

VCR

a_] d m _lc]_ m ore--any

fi_iai_ci_g
ki_ov,]_g

is available.
that

brand!
Eve]_

icemaker

a]] yore" va]_ab]e

repairs.

more

brmds

cov_ r_(I,

Iq)

m 20

y_ars

old,

in dl_

c(mdn(mal

U,S,

Please place in envelope and mail to:

General Electric Compan_

Warranty Registration
P.O. Box 3215{)
Louisville,

Department

KY 4{)232-215{)

/7

Consumer

Product

Ownership

Registration

Dear Customer:
Thank

you for purchasing

XA/eare proud

Follow

our product

and thank

you for placing

your confidence

in us.

to ha_e you as a customer!

these

three

Complete
your

mind

new
Aiter

today.

tim peace

wc

VOI/

mailing

you

ill

ev(nt

investment:

the

Read your Owner's

Malmal
careihllv.

below,
docmnent

It will help

ill a sati' place. It

contains
inlormation

ot

of knowing
COlltact

appliance

registration
store this

Ownership

the tmlikely
satbly

your

and mail

Registration

C_lll

to protect

Consumer

Product
tlaw'

steps

will need

you require
Our selwice

of a

modificalion.

operat(

you

your

appliance

lie'* t`

properly.

should
service.
number

is

800.GE.CARES
(8t)0.432.2737).

Model

Number

Serial

, , , , , I
If you did not get a registration
card
product,
detach and return the form

Important:

ensure

that your product

online

at www.GEAppliances.com.

Number

I , , , , , , , I

with your
below to

is registered,

or register

...................................................................................................

Consumer

_(MI

Product

Ownership
Model

Ms.
Fir,,l
Name

_1 r( (!1
Addr(
ss

M*>,.

11( 1-(

Registration

Number

Serial

Number

Mix_,

Apt.#l, , , , , , , I

L_st ]
Nain(!

E-lnailAddress*
Zip

l )u(, pla_ ed

_._,l,<,rl I,

Month

* Pl(asc

F,rovide

communi(ations
Ch((k
h(r(

6E Appliances
GECon_vmerPvodl_cts
GetwralElectricCompatty
Louisvi!l_ tiopltocRv
www.GEAppliatlcos.com

13

y 1 - c-

address

Io r(cciv(,

via ,:>mail,

h-oln GE Applian(es
((;1L"..).
if you do nol want to re(( ire (olnmtmi(ations

discounts,
h-ore

I-I,,
sp,:x:ial
(;EA's

I-I,,,

off( rs and
(arefully

odl(r

sel((ted

impormnl
partners.

Refrigerator Warranty.
Aft warranty service provided by our Factory Service
Centers, or an authorized Customer Care technician.
To schedule service, on-line, 24 hours a day, vis# us
at www.GEAppliances.com, or carl 800.GE.CARES.

Staple your receipt here.

Proof of the original purchase
date is needed to obtain service
under the warrant_

GE Will Replace:
Anypartof

the

reflJgerator

which

tifils due

to a defect

in materials

or workananship.

From the date of the

originalpurchase

During this full one-yearwarranty,GE will also provide, free ofcharge,all labor
and in-home
service
to replace
the detective
part,

From the date Ofthe

origina!purcfiase

Any part of the sealed refrigerating system (the compressoi; con(lensei; evaporator
and all connecting
tubing) which fifils due to a (lefb('t in mateYials or worktnanshii).
During this additional four-year warranty, GE will also provide, free of charge, all labor
and in-home service to replace the (lefecti\'e part,

ii iii;

i i i !_iii!

Service

trips

iDii

to your

iliiiliii!i iiii iiiiiii

home

to teach

you how

to use the

iiiilii!
Replacement
breakers.

product.
hnproper
Failure
other
Loss

h_staJlation.
of the product

than

the intended

of food

due

of house

fuses

iiiili!
Damage
to the product
or acts of God.
if it is abused,
purpose

to spoilage.

misused,

or used

or used

commercially.

or resetting

caused

of circuit

by accident,

fire,

floods

for
iiiili!
Incidental
defects

or consequential
with

damage

caused

by possible

this applimlce.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not aflow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state's Attorney General

Warrantor: General Electric Company. Louisville, KY 40225

19

ConsumerSupport.
gEAppliancesWebsite

www.GEAppliances.co

Have a question or need assistance with your appliance? Try the GE Appliances X.Vebsite 24 hom_ a day,
any day of the year'. For greater convenience
and faster service, you can now download Owner's Manuals,
order parts, catalogs, or even schedule service ondine. You C[lll [llso "Ask Oily Wean/of EN)erts .....
your questions, and so much more...

ScheduleService
Expert (;E repair
_our conxenience
business hou_.

www.GEAppliances.com

se_Mce is onlx one step away fl'om xour doo_: Get on-line and schedule your service at
24 hotu_ any (la_ of the year! Or call 800.GE.(:ARES
(800.432.2737)
during nom_al

RealLife DesignStudio
GE SUl_ports the Uni\'e_al
Design concel)t--products,
services
people of all ages, sizes and capabilities. We recognize the need
mental abilities and impaimmnts.
For details of GE's Universal
design ideas for people with disabilities, check out our Website
800.TDD.GEAC
(800.833.4322).

Extended Warranties

www.GEAppliances.co
and environments
that can be used by
to design fin" a wide range of physical and
Design applications,
including kitchen
today For the hearing impaired,
please call

www.GEAppliances.com

Purchase a (;E extended

warrant_ and learn about special discounts that are axailable while your warranty
is still in effect. You can purchase
it on-line an) time, or call 800.626.2224
dtwing nom_al business horus.
GE Consumer
Home Serxices will still be there after your warran_ expires.

PartsandAccessories

www.GEAppliances.co

Indi\'iduals
qualified to service their own appliances
can have parts or accessories sent directly to their
homes (VISA, Master(:ard
and Discover cards are accepted).
Order on-line today, 24 hom_ e\:ei'v day or
by phone at 800.626.2002
ducing nom_al business horus.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.

ContactUs
If you are not satisfied
including your phone

www.GEAppliances.co
with the service you receive tl"om GE, contact us on our _.Vebsite with all the details
numbe_; or wcite to: General Manage_; Customer Relations
GE Appliances,
Appliance
Park
I,ouisville, KY 40225

RegisterYourAppliance

www.GEAppliances.co

Register your new applimlce on-line--at your convenience!

Tilnel) product registration
will allow for
enhanced
communication
and prompt service tln(lei" the terms of _Otli" WalTantv should the need arise.
You may also mail in the pre-printed
registration
card included in the I)ackin_*_matecial.

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