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SERVICE MANUAL FIELD SERVICE 2011.052011.05 Ver.Ver. 1.11.1

SERVICE MANUAL

FIELD SERVICE

SERVICE MANUAL FIELD SERVICE 2011.052011.05 Ver.Ver. 1.11.1
SERVICE MANUAL FIELD SERVICE 2011.052011.05 Ver.Ver. 1.11.1

2011.052011.05

Ver.Ver. 1.11.1

FIELD SERVICE TOTAL CONTENT S

S AFETY AND IMPORTANT WARNING ITEM S

S

-1

IMPORTANT NOTICE

S -1

DE S CRIPTION ITEM S FOR DANGER, WARNING AND CAUTION

S

-1

S AFETY WARNING S

S

-2

INDICATION OF WARNING ON THE MACHINE

S -17

MEAS URE S TO TAKE IN CA S E OF AN ACCIDENT

S -20

Composition of the service manual

C-1

Notation of the service manual

C-2

bizhub C25 Main body

OUTLINE

1

MAINTENANCE

7

ADJU STMENT/ SETTING

109

TROUBLES HOOTING

269

APPENDIX

383

Lower Feeder Unit PF-P09

OUTLINE

1

MAINTENANCE

3

ADJU STMENT/ SETTING

15

Blank Page

S AFETY AND IMPORTANT WARNING ITEM S

S AFETY AND IMPORTANT WARNING ITEM S

Read carefully the safety and important warning items described below to understand them before doing service work.

IMPORTANT NOTICE

Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUS INE SS TECHNOLOGIE S, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians. Changes may have been made to this product to improve its performance after this S ervice Manual was printed. Accordingly, KMBT does not warrant, either explicitly or implicitly, that the information contained in this service manual is complete and accurate. The user of this service manual must assume all risks of personal injury and/or damage to the product while servicing the product for which this service manual is intended. Therefore, this service manual must be carefully read before doing service work both in the course of technical training and even after that, for performing maintenance and control of the product properly. Keep this service manual also for future service.

DE SCRIPTION ITEM S FOR DANGER, WARNING AND CAUTION

In this S ervice Manual, each of three expressions “

In this S ervice Manual, each of three expressions “ DANGER”, “ WARNING”, and “ CAUTION”

DANGER”, “

ervice Manual, each of three expressions “ DANGER”, “ WARNING”, and “ CAUTION” is defined as

WARNING”, and

“

CAUTION” is defined as follows together with a symbol mark to be used in a limited

meaning. When servicing the product, the relevant works (disassembling, reassembling, adjustment, repair, maintenance, etc.) need to be conducted with utmost care.

DANGER:Action having a high possibility of suffering death or serious injury WARNING: Action having a

Action having a high possibility of suffering death or serious injury

WARNING: Action having a possibility of suffering death or serious injurya high possibility of suffering death or serious injury CAUTION: Action having a possibility of suffering

CAUTION: Action having a possibility of suffering a slight wound, medium trouble, and property damage trouble, and property damage

S ymbols used for safety and important warning items are defined as follows: :Precaution when
S ymbols used for safety and important warning items are defined as follows:
:Precaution when servicing the
product.
General
Electric hazard
High temperature
precaution
:Prohibition when servicing the
product.
General
Do not
prohibition
Do not touch
with wet hand
disassemble
:Direction when servicing the
product.
General
Unplug
Ground/Earth
instruction

S AFETY AND IMPORTANT WARNING ITEM S

SAFETY WARNINGS

[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BU S INE SS TECHNOLOGIE S, INC.

KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors. For this reason, unauthorized modifications involve a high risk of degradation in performance and safety. S uch modifications are therefore strictly prohibited. the points listed below are not exhaustive, but they illustrate the reason- ing behind this policy.

Prohibited Actions

 
 
  DANGER

DANGER

• Using any cables or power cord not specified by KMBT.

• Using any cables or power cord not specified by KMBT.
• Using any cables or power cord not specified by KMBT.

• Using any fuse or thermostat not specified by KMBT.

• Using any fuse or thermostat not specified by KMBT.

S afety will not be assured, leading to a risk of fire and

S afety will not be assured, leading to a risk of fire and

injury.

• Disabling fuse functions or bridging fuse terminals with

 
• Disabling fuse functions or bridging fuse terminals with  

wire, metal clips, solder or similar object.

wire, metal clips, solder or similar object.

• Disabling relay functions (such as wedging paper between

• Disabling relay functions (such as wedging paper between

relay contacts).

relay contacts).

• Disabling safety functions (interlocks, safety circuits, etc.).

• Disabling safety functions (inter locks, safety circuits, etc.).

S afety will not be assured, leading to a risk of fire and

S afety will not be assured, leading to a risk of fire and

injury.

• Making any modification to the product unless instructed

 

by KMBT.

by KMBT.

• Using parts not specified by KMBT.

 
• Using parts not specified by KMBT.  
• Using parts not specified by KMBT.  

S AFETY AND IMPORTANT WARNING ITEM S

[2] POWER PLUG S ELECTION

In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.

Power Cord S et or Power Plug

 
WARNING

WARNING

• Use power supply cord set which meets the following

 

criteria:

- provided with a plug having configuration intended for the connection to wall outlet appropriate for the prod- uct’s rated voltage and current, and

- the plug has pin/terminal(s) for grounding, and

- provided with three-conductor cable having enough cur- rent capacity, and

- the cord set meets regulatory requirements for the area.

tor cable having enough cur- rent capacity, and - the cord set meets regulatory requirements for
kw
kw
kw

Use of inadequate cord set leads to fire or electric shock.

 

• Attach power plug which meets the following criteria:

- having configuration intended for the connection to wall outlet appropriate for the product’s rated voltage and current, and

- the plug has pin/terminal(s) for grounding, and

- the plug has pin/terminal(s) for grounding, and  
 

- meets regulatory requirements for the area.

Use of inadequate cord set leads to the product connect- ing to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock.

 

• Conductors in the power cable must be connected to ter-

minals of the plug according to the following order:

•Black or Brown:L (line)

•White or Light Blue:N (neutral)

•White or Light Blue:N (neutral)  
 

•Green/Yellow:PE (earth)

Wrong connection may cancel safeguards within the product, and results in fire or electric shock.

 

S AFETY AND IMPORTANT WARNING ITEM S

[3] CHECKPOINT S WHEN PERFORMING ON- S ITE S ERVICE

KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure. In order to maintain safety and reliability, the CE must perform regular safety checks.

1. Power S upply

Connection to Power Supply

WARNING

WARNING

• Check that mains voltage is as specified.

Connection to wrong voltage supply may result in fire or electric shock.

kw
kw
voltage supply may result in fire or electric shock. kw • Connect power plug directly into

• Connect power plug directly into wall outlet having same

configuration as the plug.

Use of an adapter leads to the product connecting to inadequate power supply (voltage, current capacity, grounding), and may result in fire or electric shock.

If proper wall outlet is not available, advice the customer to contact qualified electrician for the installation.

• Plug the power cord into the dedicated wall outlet with a

capacity greater than the maximum power consumption.

If excessive current flows in the wall outlet, fire may result.

• If two or more power cords can be plugged into the wall

outlet, the total load must not exceed the rating of the wall

outlet.

If excessive current flows in the wall outlet, fire may result.

• Make sure the power cord is plugged in the wall outlet

securely.

Contact problems may lead to increased resistance, overheating, and the risk of fire.

• Check whether the product is grounded properly.

If current leakage occurs in an ungrounded product, you may suffer electric shock while operating the product.

Connect power plug to grounded wall outlet.

S-4

S AFETY AND IMPORTANT WARNING ITEM S

Power Plug and Cord WARNING • When using the power cord set (inlet type) that
Power Plug and Cord
WARNING
• When using the power cord set (inlet type) that came with
this product, make sure the connector is securely inserted
in the inlet of the product.
When securing measure is provided, secure the cord with
the fixture properly.
If the power cord (inlet type) is not connected to the prod-
uct securely, a contact problem may lead to increased
resistance, overheating, and risk of fire.
• Check whether the power cord is not stepped on or
pinched by a table and so on.
Overheating may occur there, leading to a risk of fire.
• Check whether the power cord is damaged. Check
whether the sheath is damaged.
If the power plug, cord, or sheath is damaged, replace
with a new power cord (with plug and connector on each
end) specified by KMBT. Using the damaged power cord
may result in fire or electric shock.
• Do not bundle or tie the power cord.
Overheating may occur there, leading to a risk of fire.
• Check whether dust is collected around the power plug
and wall outlet.
Using the power plug and wall outlet without removing
dust may result in fire.
• Do not insert the power plug into the wall outlet with a wet
hand.
The risk of electric shock exists.
• When unplugging the power cord, grasp the plug, not the
cable.
The cable may be broken, leading to a risk of fire and
electric shock.

S AFETY AND IMPORTANT WARNING ITEM S

Wiring WARNING • Never use multi-plug adapters to plug multiple power cords in the same
Wiring
WARNING
• Never use multi-plug adapters to plug multiple power cords
in the same outlet.
If
used, the risk of fire exists.
• When an extension cord is required, use a specified one.
Current that can flow in the extension cord is limited, so
using a too long extension cord may result in fire.
Do not use an extension cable reel with the cable taken
up. Fire may result.
2. Installation Requirements

Prohibited Installation Places

 
 
  WARNING

WARNING

• Do not place the product near flammable materials or vola-

 

tile materials that may catch fire.

 
tile materials that may catch fire.  
tile materials that may catch fire.  

A

risk of fire exists.

• Do not place the product in a place exposed to water such

 
• Do not place the product in a place exposed to water such  

as rain.

 
as rain.  

A

risk of fire and electric shock exists.

 

When not Using the Product for a long time

 
 
  WARNING

WARNING

When the product is not used over an extended period of

 

time (holidays, etc.), switch it off and unplug the power

 
time (holidays, etc.), switch it off and unplug the power  

cord.

cord.

Dust collected around the power plug and outlet may cause fire.

S AFETY AND IMPORTANT WARNING ITEM S

Ventilation CAUTION • The product generates ozone gas during operation, but it will not be
Ventilation
CAUTION
• The product generates ozone gas during operation, but it
will not be harmful to the human body.
If a bad smell of ozone is present in the following cases,
ventilate the room.
a. When the product is used in a poorly ventilated room
b. When taking a lot of copies
c. When using multiple products at the same time

Stability

 
 
  CAUTION

CAUTION

Be sure to lock the caster stoppers.

In the case of an earthquake and so on, the product may slide, leading to a injury.

In the case of an earthquake and so on, the product may slide, leading to a

Inspection before Servicing

 
 
  CAUTION

CAUTION

• Before conducting an inspection, read all relevant docu-

 
 

mentation (service manual, technical notices, etc.) and

proceed with the inspection following the prescribed pro-

 
proceed with the inspection following the prescribed pro-  
proceed with the inspection following the prescribed pro-  

cedure in safety clothes, using only the prescribed tools.

cedure in safety clothes, usi ng only the prescribed tools.

Do not make any adjustment not described in the docu-

mentation.

If the prescribed procedure or tool is not used, the prod- uct may break and a risk of injury or fire exists.

 

• Before conducting an inspection, be sure to disconnect

 

the power plugs from the product and options.

 
  the power plugs from the product and options.  

When the power plug is inserted in the wall outlet, some units are still powered even if the POWER switch is turned OFF. A risk of electric shock exists.

the wall outlet, some units are still powered even if the POWER switch is turned OFF.

• The area around the fixing unit is hot.

 
• The area around the fixing unit is hot.  
 

You may get burnt.

  You may get burnt.

S AFETY AND IMPORTANT WARNING ITEM S

Inspection before Servicing

 
 
  CAUTION

CAUTION

Do not leave the machine unattended during transporta-

 

tion, installation, and inspection of the machine. If it is to

be unavoidably left unattended, face protrusions toward

the wall or take other necessary risk reducing action.

the wall or take other necessary risk reducing action.
 

The user may stumble over a protrusion of the machine

or

be caught by a cable, falling to the floor or being

 

injured.

Work Performed with the Product Powered On

 
  WARNING

WARNING

• Take every care when making adjustments or performing

 

an operation check with the product powered.

 
an operation check with the product powered.  

If

you make adjustments or perform an operation check

If you make adjustments or perform an operation check

with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears

or

the timing belt, leading to a risk of injury.

 

• Take every care when servicing with the external cover

detached.

detached.  
 

High-voltage exists around the drum unit. A risk of elec- tric shock exists.

• If it is absolutely necessary to service the machine with

 

the door open or external covers removed, always be

attentive to the motion of the internal parts.

attentive to the motion of the internal parts.

A

normally protected part may cause unexpected haz-

ards.

Safety Checkpoints

 
  WARNING

WARNING

• Check the exterior and frame for edges, burrs, and other

 

damage.

damage.  
 

The user or CE may be injured.

• Whenever mounting an option on the machine, be atten-

 

tive to the motion of the fellow worker of the joint work.

tive to the motion of the fellow worker of the joint work.  
 

The fellow worker may be injured with his or her finger or hand pinched between the machine and the option.

S AFETY AND IMPORTANT WARNING ITEM S

Safety Checkpoints

WARNING

WARNING

• When mounting an option on the machine, be careful

 

about the clearance between the machine and the option.

about the clearance between the machine and the option.  
 

You may be injured with your finger or hand pinched between the machine and the option.

• When removing a part that secures a motor, gear, or other

 

moving part, disassembling a unit, or reinstalling any of

such parts and units, be careful about moving parts and

such parts and units, be careful about moving parts and  
 

use care not to drop any part or unit. During the service

procedure, give sufficient support for any heavy unit.

 

You may be injured by a falling part or unit.

• Check the external covers and frame for possible sharp

edges, burrs, and damage.

edges, burrs, and damage.  
 

They can be a cause of injury during use or servicing.

• When accessing a hard-to-view or narrow spot, be careful

 

about sharp edges and burrs of the frame and parts.

about sharp edges and burrs of the frame and parts.  
 

They may injure your hands or fingers.

• Do not allow any metal parts such as clips, staples, and

 

screws to fall into the product.

screws to fall into the product.
screws to fall into the product.

They can short internal circuits and cause electric shock or fire.

• Check wiring for squeezing and any other damage.

 

Current can leak, leading to a risk of electric shock or fire.

Current can leak, leading to a risk of electric shock or fire.

• Carefully remove all toner remnants and dust from electri-

cal parts and electrode units such as a charging corona

unit.

unit.  
 

Current can leak, leading to a risk of product trouble or fire.

• Check high-voltage cables and sheaths for any damage.

 
• Check high-voltage cables and sheaths for any damage.  

Current can leak, leading to a risk of electric shock or fire.

Current can leak, leading to a risk of electric shock or fire.

• Check electrode units such as a charging corona unit for

 

deterioration and sign of leakage.

deterioration and sign of leakage.  
 

Current can leak, leading to a risk of trouble or fire.

S AFETY AND IMPORTANT WARNING ITEM S

Safety Checkpoints

 
 
  WARNING

WARNING

• Before disassembling or adjusting the write unit (P/H unit)

 

incorporating a laser, make sure that the power cord has

 
incorporating a laser, make sure that the power cord has  

been disconnected.

 
been disconnected.  

The laser light can enter your eye, leading to a risk of loss of eyesight.

• Do not remove the cover of the write unit. Do not supply

 

power with the write unit shifted from the specified mount-

ing position.

 
ing position.    
 

The laser light can enter your eye, leading to a risk of loss of eyesight.

• When replacing a lithium battery, replace it with a new lith-

 

ium battery specified in the Parts Guide Manual. Dispose

 
ium battery specified in the Parts Guide Manual. Dispose  

of the used lithium battery using the method specified by

of the used lithium battery using the method specified by

local authority.

 

Improper replacement can cause explosion.

 

• After replacing a part to which AC voltage is applied (e.g.,

 

optical lamp and fixing lamp), be sure to check the installa-

optical lamp and fixing lamp), be sure to check the installa-
optical lamp and fixing lamp), be sure to check the installa-

tion state.

 

A

risk of fire exists.

• Check the interlock switch and actuator for loosening and

 

check whether the interlock functions properly.

check whether the interlock functions properly.
check whether the interlock functions properly.

If

the interlock does not function, you may receive an

electric shock or be injured when you insert your hand in

the product (e.g., for clearing paper jam).

 

• Make sure the wiring cannot come into contact with sharp

• Make sure the wiring cannot come into contact with sharp

edges, burrs, or other pointed parts.

 

Current can leak, leading to a risk of electric shock or fire.

Current can leak, leading to a risk of electric shock or fire.

• Make sure that all screws, components, wiring, connec-

 

tors, etc. that were removed for safety check and mainte-

 
tors, etc. that were removed for safety check and mainte-    
 

nance have been reinstalled in the original location. (Pay

nance have been reinstalled in the original location. (Pay
nance have been reinstalled in the original location. (Pay

special attention to forgotten connectors, pinched cables,

forgotten screws, etc.)

 

A

risk of product trouble, electric shock, and fire exists.

 

S AFETY AND IMPORTANT WARNING ITEM S

Handling of Consumables

 
 
  WARNING

WARNING

• Toner and developer are not harmful substances, but care

 

must be taken not to breathe excessive amounts or let the

substances come into contact with eyes, etc. It may be

stimulative.

 
stimulative.  

the substances get in the eye, rinse with plenty of water immediately. When symptoms are noticeable, consult a physician.

If

• Never throw the used cartridge and toner into fire.

 
• Never throw the used cartridge and toner into fire.  

You may be burned due to dust explosion.

You may be burned due to dust explosion.

Handling of Service Materials

 
 
  CAUTION

CAUTION

• Unplug the power cord from the wall outlet.

 
• Unplug the power cord from the wall outlet.  

Drum cleaner (isopropyl alcohol) and roller cleaner (ace- tone-based) are highly flammable and must be handled with care. A risk of fire exists.

alco hol) and roller cleaner (ace- tone-based) are highly flammable and must be handled with care.

• Do not replace the cover or turn the product ON before

• Do not replace the cover or turn the product ON before

any solvent remnants on the cleaned parts have fully

evaporated.

 
evaporated.  

A

risk of fire exists.

• Use only a small amount of cleaner at a time and take

 

care not to spill any liquid. If this happens, immediately

care not to spill any liquid. If this happens, immediately  
 

wipe it off.

 

A

risk of fire exists.

• When using any solvent, ventilate the room well.

 
• When using any solvent, ventilate the room well.  
• When using any solvent, ventilate the room well.  

Breathing large quantities of organic solvents can lead to

discomfort.

 
discomfort.  
 

S AFETY AND IMPORTANT WARNING ITEM S

[4] LA S ER S AFETY

• This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.

4.1 Internal Laser Radiation

semiconductor laser

semiconductor laser

Maximum power of the laser diode

Maximum average radiation power (*)

Wavelength

15 mW

11.2 µW

770 - 800 nm

*at laser aperture of the Print Head Unit

• This product employs a Class 3B laser diode that emits an invisible laser beam. The laser diode and the scanning polygon mirror are incorporated in the print head unit.

• The print head unit is NOT A FIELD S ERVICEABLE ITEM. Therefore, the print head unit should not be opened under any circumstances.

Laser Aperture of the Print Head Unit A2YFP0C00 3 DA
Laser Aperture of
the Print Head Unit
A2YFP0C00 3 DA

S AFETY AND IMPORTANT WARNING ITEM S

U. S .A., Canada (CDRH Regulation)

• This machine is certified as a Class 1 Laser product under Radiation Performance S tan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United S tates and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration of the U. S. Department of Health and Human S ervices (DHHS ). This means that the device does not produce hazardous laser radiation.

• The label shown on page S -16 indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United S tates.

.

CAUTION

• Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.

semiconductor laser

semiconductor laser

Maximum power of the laser diode

Wavelength

15 mW

770 - 800 nm

All Areas

CAUTION

• Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.

semiconductor laser

Maximum power of the laser diode

15 mW

Wavelength 770

-

800 nm

Denmark

ADVARS EL

• Usynlig laserstråling ved åbning, når sikkerhedsafbrydere er ude af funktion. Undgå udsættelse for stråling. Klasse 1 laser produkt der opfylder IEC60825-1 sikkerheds kravene.

halvlederlaser

Laserdiodens højeste styrke

15 mW

-

800 nm

bølgelængden 770

S AFETY AND IMPORTANT WARNING ITEM S

Finland, S weden

LUOKAN 1 LA S ERLAITE KLA SS 1 LAS ER APPARAT

VAROITUS !

• Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saat- taa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle laser- säteilylle.

puolijohdelaser

Laserdiodin suurin teho

15 mW

- 800 nm

aallonpituus 770

VARNING!

• Om apparaten används på annat sätt än i denna bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

halvledarlaser

Den maximala effekten för laserdioden

15 mW

- 800 nm

våglängden 770

VARO!

• Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättomälle laser- säteilylle. Älä katso säteeseen.

VARNING!

• Osynlig laserstråining när denna del är öppnad och spärren är urkopplad. Betrakta ej stråien.

Norway

ADVER S EL

• Dersom apparatet brukes på annen måte enn spesifisert i denne bruksanvisn- ing, kan brukeren utsettes för unsynlig laserstrålning, som overskrider grensen for laser klass 1.

halvleder laser

Maksimal effekt till laserdiode

15 mW

bølgelengde 770

- 800 nm

S AFETY AND IMPORTANT WARNING ITEM S

4.2 Laser S afety Label

• A laser safety label is attached to the outside of the machine as shown below.

A2YFP0E002DA

A2YFP0E002DA

S AFETY AND IMPORTANT WARNING ITEM S

4.3 Laser Caution Label

• A laser caution label is attached to the inside of the machine as shown below.

A2YFP0C004DA
A2YFP0C004DA

4.4 PRECAUTION S FOR HANDLING THE LAS ER EQUIPMENT

• When laser protective goggles are to be used, select ones with a lens conforming to the above specifications.

• When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC Drum, be sure first to turn the printer OFF.

• If the job requires that the printer be left ON, take off your watch and ring and wear laser protective goggles.

• A highly reflective tool can be dangerous if it is brought into the laser beam path. Use utmost care when handling tools on the user’s premises.

S AFETY AND IMPORTANT WARNING ITEM S

INDICATION OF WARNING ON THE MACHINE

Caution labels shown below are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock.

CAUTION • The area around the Fuser Unit is extremely hot. Touching any part other
CAUTION
• The area around the Fuser Unit is
extremely hot.
Touching any part other than those
indicated may result in burns.

A2YFP0C005DA

S AFETY AND IMPORTANT WARNING ITEM S

High voltage• This area generates high voltage. Be careful not to touch here when the power

• This area generates high voltage. Be careful not to touch here when the power is turned ON to avoid getting an electric shock.

Electric hazardthe power is turned ON to avoid getting an electric shock. • To avoid electrical shock,

• To avoid electrical shock, after turning OFF the power switch, do not touch the DC power supply for 9 minutes.

switch, do not touch the DC power supply for 9 minutes. High voltage • This area
switch, do not touch the DC power supply for 9 minutes. High voltage • This area
switch, do not touch the DC power supply for 9 minutes. High voltage • This area

High voltage

• This area generates high voltage. Be careful not to touch here when the power is turned ON to avoid getting an electric shock.

A2YFP0C001DA

S AFETY AND IMPORTANT WARNING ITEM S

WARNING
WARNING

• Do not burn used Imaging Unit. Toner expelled from the fire is dangerous.

WARNING
WARNING

• Do not burn used Waste Toner Bottle. Toner expelled from the fire is dangerous.

WARNINGToner Bottle. Toner expelled from the fire is dangerous. • Do not burn used Toner Cartridges.

Bottle. Toner expelled from the fire is dangerous. WARNING • Do not burn used Toner Cartridges.

• Do not burn used Toner Cartridges. Toner expelled from the fire is dangerous.

A2YFP0C006DA

Toner expelled from the fire is dangerous. A2YFP0C006DA CAUTION: • You may be burned or injured

CAUTION:

• You may be burned or injured if you touch any area that you are advised by any caution label to keep yourself away from. Do not remove caution labels. And also, when the caution label is peeled off or soiled and cannot be seen clearly, replace it with a new caution label.

MEA S URE S TO TAKE IN CA S E OF AN ACCIDENT

MEAS URES TO TAKE IN CA SE OF AN ACCIDENT

1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.

2. If a report of a serious accident has been received from a customer, an on-site evalua- tion must be carried out quickly and KMBT must be notified.

3. To determine the cause of the accident, conditions and materials must be recorded through direct on-site checks, in accordance with instructions issued by KMBT.

4. For reports and measures concerning serious accidents, follow the regulations speci- fied by every distributor.

Composition of the service manual

This service manual consists of Theory of Operation section and Field S ervice section to explain the main machine and its corresponding options.

Theory of Operation section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part.

Field S ervice section gives, as information required by the CE at the site (or at the cus- tomer’s premise), a rough outline of the service schedule and its details, maintenance steps, the object and role of each adjustment, error codes and supplementary information.

The basic configuration of each section is as follows. However some options may not be applied to the following configuration.

<Theory of Operation section>

OUTLINE:

Explanation of system configuration, product specifications, unit configuration, and paper path

COMPOS ITION/OPERATION: Explanation of configuration of each unit, operating system, and control system

<Field service section>

OUTLINE:

Explanation of system configuration, and product specifications

MAINTENANCE:

Explanation of service schedule, maintenance steps, ser- vice tools, removal/reinstallation methods of major parts, and firmware version up method etc.

ADJUS TMENT/ S ETTING:

Explanation of utility mode, service mode, and mechanical adjustment etc.

TROUBLE S HOOTING:

Explanation of lists of jam codes and error codes, and their countermeasures etc.

APPENDIX:

Parts layout drawings, connector layout drawings, timing chart, overall layout drawing are attached.

Notation of the service manual

A. Product name

In this manual, each of the products is described as follows:

(1)

bizhub C25:

Main body

(2)

Microsoft Windows 2000:

Windows 2000

Microsoft Windows XP:

Windows XP

Microsoft Windows Vista:

Windows Vista

Microsoft Windows 7:

Windows 7

Microsoft Windows S erver 2003:

Windows S erver 2003

Microsoft Windows S erver 2008:

Windows S erver 2008

When the description is made in combination of the O S ’s mentioned above:

 

Windows 7/Vista/S erver 2008/XP/ S erver

2003/2000

Windows 7/Vista/XP/2000

Windows S erver 2008/S erver 2003

B.

Brand name

The company names and product names mentioned in this manual are the brand name or

the registered trademark of each company.

C. Feeding direction

• When the long side of the paper is parallel with the feeding direction, it is called short edge feeding. The feeding direction which is perpendicular to the short edge feeding is called the long edge feeding.

S hort edge feeding will be identified with [ S (abbreviation for S hort edge feeding)] on the paper size. No specific notation is added for the long edge feeding. When the size has only the short edge feeding with no long edge feeding, [S ] will not be added to the paper size.

<S ample notation>

Paper size

Feeding direction

Notation

A4

Long edge feeding

A4

S hort edge feeding

A4 S

A3

S hort edge feeding

A3

SERVICE MANUAL FIELD SERVICE 2011.05 Ver. 1.1

SERVICE MANUAL

FIELD SERVICE

SERVICE MANUAL FIELD SERVICE 2011.05 Ver. 1.1
SERVICE MANUAL FIELD SERVICE 2011.05 Ver. 1.1
SERVICE MANUAL FIELD SERVICE 2011.05 Ver. 1.1
SERVICE MANUAL FIELD SERVICE 2011.05 Ver. 1.1

2011.05

Ver. 1.1

Revision history

After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine.

When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.

Revision mark:

• To indicate clearly a section revised,

1
1

is shown at the left margin of the revised section.

The number inside

represents the number of times the revision has been made.at the left margin of the revised section. The number inside • To indicate clearly a

• To indicate clearly a page that contains the revision, corresponding page.

1
1

is shown near the page number of the

The number inside

represents the number of times the revision has been made.1 is shown near the page number of the The number inside NOTE Revision marks shown

NOTE

Revision marks shown in a page are restricted only to the latest ones with the old ones deleted.

• When a page revised in Ver. 2.0 has been changed in Ver. 3.0:

The revision marks for Ver. 3.0 only are shown with those for Ver. 2.0 deleted.

• When a page revised in Ver. 2.0 has not been changed in Ver. 3.0:

The revision marks for Ver. 2.0 are left as they are.

2011/05

1.1

1.1
1.1

Error corrections

2011/01

1.0

Issue of the first edition

Date

Service manual Ver.

Revision mark

Descriptions of revision

/ SETTING OUTLINEMAINTENANCEADJUSTMENT

Field S ervice Ver. 1.1 May 2011

CONTENTS

bizhub C25 Main body

OUTLINE

1. S Y S TEM CONFIGURATION

2. PRODUCT S PECIFICATION S

2.1

2.2

2.3

2.4 Machine specifications

2.5 Operating environment

2.6

2.7

2.8

Type

Functions

Media

Print functions S can functions Fax functions

MAINTENANCE

3. PERIODICAL MAINTENANCE ITEM

3.1 Periodical replacement parts list (CRU)

3.2 Periodical replacement parts list (FRU)

3.2.1

3.2.2

Main body

Option

3.3 Concept of parts life

4. PERIODICAL MAINTENANCE PROCEDURE

4.1 Processing section

4.1.1 Replacing the toner cartridge (C, M, Y, K)

4.1.2 Replacing the imaging unit (C, M, Y, K)

4.2

Transfer section

4.2.1 Replacing the waste toner bottle

4.2.2 Replacing the transfer roller

4.2.3 Replacing the transfer belt unit

4.3

Fusing section

4.3.1 Replacing the fuser unit

4.4

Feed section

4.4.1 Replacing the tray1 feed roller

4.4.2 Replacing the tray2 feed roller

5. S ERVICE TOOL

5.1 S ervice material list

5.2

CE tool list

1

2

2

2

3

4

4

4

5

6

7

7

7

7

7

7

8

8

8

11

14

14

15

16

19

19

21

21

23

24

24

24

bizhub C25

list 1 2 2 2 3 4 4 4 5 6 7 7 7 7 7
list 1 2 2 2 3 4 4 4 5 6 7 7 7 7 7
list 1 2 2 2 3 4 4 4 5 6 7 7 7 7 7

TROUBLESHOOTING

APPENDIX

Field S ervice Ver. 1.1 May 2011

bizhub C25

/ SETTING OUTLINEMAINTENANCEADJUSTMENT

TROUBLESHOOTING

APPENDIX

6.

FIRMWARE UPGRADE

25

6.1

Controller firmware upgrading (for MFPB/1)

25

6.1.1 Preparations for firmware upgrading

25

6.1.2 Upgrading procedure

25

6.2

P S /PCL firmware upgrading (for MFPB/2)

28

6.2.1

Preparations for firmware upgrading

28

6.3

Engine firmware upgrading

37

6.3.1 Preparations for firmware upgrading

37

6.3.2 Upgrading procedure

37

7.

OTHER MAINTENANCE ITEM

39

7.1

Items not allowed to be disassembled and adjusted

39

7.1.1 PH unit

40

7.1.2 Fusing unit

40

7.2

Disassembly/reassembly parts list

41

7.2.1

Cleaning parts list

42

7.3

Disassembly/reassembly procedure

43

7.3.1 Rear cover

43

7.3.2 Left cover

43

7.3.3 Rear right cover

44

7.3.4 Exit cover

44

7.3.5 Front right cover

45

7.3.6 Tray2

46

7.3.7 Tray1

47

7.3.8 Operation panel

48

7.3.9 Upper cover

49

7.3.10 FAX board

50

7.3.11 MFP board /1(MFPB /1)/ MFP board /2(MFPB /2)

51

7.3.12 Printer control board (PRCB)

53

7.3.13 DC power supply (DCPU)

55

7.3.14 High voltage unit (HV1)

57

7.3.15 PH Unit

61

7.3.16 Hard disk kit (HD-P03)

63

7.3.17 CF adapter (MK-725)

65

7.3.18 Dual In-Line Memory Module (DIMM)

67

7.3.19 Developing motor (M1)

68

7.3.20 Main motor (M2)

68

7.3.21 Color PC drum motor (M4)

69

7.3.22 DC power supply fan motor (FM10)

70

/ SETTING OUTLINEMAINTENANCEADJUSTMENT

Field S ervice Ver. 1.1 May 2011

7.3.23 Cooling fan motor (FM11)

7.3.24 Tray2 media feed clutch (CL1) / Tray1 media feed clutch (CL2)

7.3.25 Registration clutch (CL3)

7.3.26 Toner supply clutch/Y (CL4) / Toner supply clutch/M (CL5) / Toner supply clutch/C (CL6) / Toner supply clutch/K (CL7)

7.3.27 Loop detection clutch (CL8)

7.3.28 S witchback roller feed clutch (CL11) / S witchback roller reverse clutch

80

83

84

88

90

77

75

74

72

71

(CL12)

7.3.29 Duplex conveyance roller clutch (CL13)

7.3.30 Installation of the duplex conveyance roller clutch (CL13)

7.3.31 2nd transfer release solenoid ( S D2)

7.3.32 Temperature/ humidity sensor (TEM/HUM S )

7.3.33 IDC sensor (IDC)

7.3.34 S canner motor (M101)

CI S module S canner unit ADF

7.3.36

7.3.35

91

93

95

96

98

100

103

104

104

104

105

106

7.3.37

7.3.38 ADF pick-up roller / ADF feed roller

7.3.39 ADF separation pad

7.4 Cleaning procedure

7.4.1 Tray1 feed roller

7.4.2 Tray2 feed roller

7.4.3 ADF feed roller

7.4.4 Laser irradiation section

ADJU STMENT/ SETTING

8. HOW TO U S E THE ADJUS TMENT/ S ETTING

S ECTION109

9. UTILITY

9.1 List of UTILITY mode

9.2

S tarting/Exiting

9.2.1 S tarting procedure

9.2.2 Exiting procedure

10. REPORT/ S TATUS

10.1 List of REPORT/ STATUS mode

10.2

10.2.1 S tarting procedure

10.2.2 Exiting procedure

10.3 CONFIGURATION PAGE

S tarting/Exiting

110

110

114

114

114

115

115

116

116

116

117

bizhub C25

CONFIGURATION PAGE S tarting/Exiting 110 110 114 114 114 115 115 116 116 116 117 bizhub
CONFIGURATION PAGE S tarting/Exiting 110 110 114 114 114 115 115 116 116 116 117 bizhub
CONFIGURATION PAGE S tarting/Exiting 110 110 114 114 114 115 115 116 116 116 117 bizhub

TROUBLESHOOTING

APPENDIX

Field S ervice Ver. 1.1 May 2011

bizhub C25

/ SETTING OUTLINEMAINTENANCEADJUSTMENT

TROUBLESHOOTING

APPENDIX

 

10.3.1

S ample of CONFIGURATION PAGE

117

11.

PS /PCL PRINT

121

11.1

List of P S/PCL PRINT mode

121

12.

US ER S ERVICE MODE

123

12.1 List of US ER S ERVICE MODE

123

12.2 S tarting/Exiting

124

13.

SERVICE MODE

125

13.1 LI S T OF S ERVICE MODE

125

13.2 S TARTING/EXITING

129

 

13.2.1

S TARTING PROCEDURE

129

13.3

S ERVICE’ S CHOICE

130

13.3.1 TX S PEED

130

13.3.2 RX S PEED

130

13.3.3 TX LEVEL

130

13.3.4 RX LEVEL

130

13.3.5 DTMF LEVEL

131

13.3.6 CNG LEVEL

131

13.3.7 CED LEVEL

131

13.3.8 ECM MODE

131

13.3.9 CODING SCHEME

132

13.3.10 TONER EMPTY REPORT

132

13.3.11 PROTOCOL REPORT

133

13.3.12 PC FAX TIMEOUT

133

13.3.13 TWAIN TIMEOUT

133

13.3.14 S LEEP OFF

133

13.3.15 ENABLE WARNING - TONER LOW

133

13.3.16 ENABLE WARNING - I-UNIT LOW

134

13.3.17 ENABLE WARNING - WA S TE NEAR FULL

134

13.3.18 DETECT DIAL TONE

134

13.3.19 COUNT MODE - COUNT MODE

134

13.3.20 COUNT MODE - LARGE PAPER MODE

135

13.3.21 MANUAL INPUT DES T

135

13.4

ADJUS T

136

13.4.1 CI S MAIN ZOOM

136

13.4.2 CI S S UB ZOOM

137

13.4.3 CI S MAIN REGI S T

138

13.4.4 CI S S UB REGIST

139

13.4.5 ADF S UB ZOOM

140

/ SETTING OUTLINEMAINTENANCEADJUSTMENT

Field S ervice Ver. 1.1 May 2011

13.4.6 ADF MAIN REGI S T

13.4.7 ADF S UB REGIST

13.4.8 FUS ER CONTROL

13.4.9 TOP ADJ (FRONT)

13.4.10 LEFT ADJ. (FRONT)

13.4.11 LEFT ADJ. (BACK)

13.4.12 TRAN S FER POWER- S IMPLEX PA SS

13.4.13 TRAN S FER POWER- DUPLEX PA SS

13.4.14 IMAGE ADJ PARAM

13.4.15 TEMPERATURE

13.4.16 MAIN S CAN SCALE - MAIN S CAN PAGE

13.4.17 MAIN S CAN SCALE - S CAN ADJUS T VALUE

13.4.18

13.4.19 THICK MODE

13.4.20 FINE LINE ADJ

13.4.21 IU YIELD SETTING S

13.4.22 S UPPLIE S REPLACE - TRANS FER BELT

13.4.23 S UPPLIE S REPLACE - FU S ER UNIT

13.4.24 S UPPLIE S REPLACE - TRANS FER ROLLER

13.4.25

AIDC MODE

BK CLEAR

13.5 COUNTER

13.5.1 TOTAL PRINT

13.5.2 FAX COUNTER

13.5.3 S CAN COUNTER

13.5.4 TRAY COUNTER

13.5.5 PAPER S IZE COUNTER

13.5.6 PAPER TYPE COUNTER

13.5.7 APPLICATION COUNTER

13.5.8 S UPPLIE S S TATUS

13.5.9

13.5.10 JAM COUNTER

13.5.11 TROUBLE COUNTER

13.5.12 TOTAL S CAN

CRU U S AGE

13.6 DI S PLAY

13.6.1

13.6.2 ENGINE F/W

13.6.3 MAIN RAM S IZE

13.6.4

MAIN F/W

S ERIAL NO

141

142

143

143

143

144

144

145

145

145

146

146

147

148

148

148

149

149

149

149

150

150

151

151

151

151

151

152

152

152

152

152

153

154

154

154

154

154

bizhub C25

149 149 149 150 150 151 151 151 151 151 152 152 152 152 152 153
149 149 149 150 150 151 151 151 151 151 152 152 152 152 152 153
149 149 149 150 150 151 151 151 151 151 152 152 152 152 152 153

TROUBLESHOOTING

APPENDIX

Field S ervice Ver. 1.1 May 2011

bizhub C25

/ SETTING OUTLINEMAINTENANCEADJUSTMENT

TROUBLESHOOTING

APPENDIX

13.6.5 PP F/W VER

154

13.6.6 PP BOOT VER

154

13.6.7 PRINTER RAM SIZE

154

13.6.8 HARD DI S K

154

13.6.9 CARD

154

13.6.10 CPLD VER

154

13.7

FUNCTION

155

13.7.1 PAPER FEED TE S T

155

13.7.2 PRN TE S T PATTERN

155

13.7.3 ADF FEED TE S T

156

13.7.4 COPY ADF GLASS

156

13.7.5 FAX RE S. COPY TE ST

156

13.7.6 S CAN TE S T

157

13.7.7 PRINTER TE S T- S ENS OR

157

13.7.8 PRINTER TE S T- ELECTRIC PARTS

158

13.7.9 PRINTER TE S T- PRINT TE S T

159

13.7.10 ADF TE S T- S EN S OR

159

13.7.11 ADF TE S T- ELECTRIC PART S

159

13.8

S OFT S WITCH

160

13.8.1 CONTROLLER SW

160

13.8.2 ENGINE S W

160

13.9

REPORT

161

13.9.1 S ERVICE DATA LI S T

161

13.9.2 ERROR CODE LI S T

164

13.9.3 T.30 PROTOCOL LI S T

165

13.9.4 S ERVICE REPORT

167

13.10

ADMIN REGI S TRATION

168

13.10.1 ADMIN. NO

168

13.10.2 FULL - FUNC. NO

168

13.11 FIXED ZOOM CHANGE

168

13.12 FACTORY TES T

169

13.13 CLEAR DATA

169

13.13.1 S RAM CLEAR

169

13.13.2 MEMORY CLEAR

169

13.14

P S

/PCL

170

13.14.1 PRINT MENU - MAINTENANCE INFO

170

13.14.2 PRINT MENU - EVENT LOG

172

13.14.3 PRINT MENU - ELEMENT PAGE

172

/ SETTING OUTLINEMAINTENANCEADJUSTMENT

Field S ervice Ver. 1.1 May 2011

13.14.4 PRINT MENU - HALFTONE 64

13.14.5 PRINT MENU - HALFTONE 128

13.14.6 PRINT MENU - HALFTONE 256

13.14.7 PRINT MENU - GRADATION

13.14.8 IMG ADJ THICK

13.14.9 IMG ADJ BLACK

13.14.10 S OFT SWITCH

13.15 CS REMOTE CARE

13.15.1

13.15.2 S ETTING UP THE C S REMOTE CARE

13.15.3 S ERVICE ENGR ID

13.15.4

13.15.5 MAINTENANCE S

13.15.6 MAINTENANCE END

13.15.7 MANUAL TRAN

13.15.8 BA S IC S ETTING S - CENTER ID

13.15.9 BA S IC S ETTING S - WEB S ERVER

13.15.10 BA S IC S ETTING S - ENCRYPTION

13.15.11 BA S IC S ETTING S - COMM. METHOD

13.15.12 WEBDAV S ETTING S - ENABLE PROXY

13.15.13 WEBDAV S ETTING S - PROXY ADDRE SS

13.15.14 WEBDAV S ETTING S - PROXY PORT

13.15.15 WEBDAV S ETTING S - PROXY U S ER NAME

13.15.16 WEBDAV S ETTING S - PROXY PA SS WORD

13.15.17 WEBDAV S ETTING S - ENABLE SS L

13.15.18 WEBDAV S ETTING S - WEBDAV AUTH

13.15.19 WEBDAV S ETTING S - WEBDAV U S ER NAME

13.15.20 WEBDAV S ETTING S - WEBDAV PA SS WORD

13.15.21 C S RC CLOCK

13.15.22 CS RC S ETTINGS

13.15.23 HEARTBEAT S ETTING

13.15.24 S WITCHES SETTING S

13.15.25 PERIODIC TRAN S

13.15.26 FIXED DATE TRAN

13.15.27 REPORT S ETTING

13.15.28 RAM CLEAR

OUTLINE S

S UB S CRIBE

14. S OFT SWITCH S ET

14.1 Description

174

174

174

174

175

175

175

176

176

176

178

178

178

178

179

179

179

179

179

180

180

180

180

180

181

181

181

181

181

182

182

183

183

183

184

184

185

185

bizhub C25

179 180 180 180 180 180 181 181 181 181 181 182 182 183 183 183
179 180 180 180 180 180 181 181 181 181 181 182 182 183 183 183
179 180 180 180 180 180 181 181 181 181 181 182 182 183 183 183

TROUBLESHOOTING

APPENDIX

Field S ervice Ver. 1.1 May 2011

bizhub C25

/ SETTING OUTLINEMAINTENANCEADJUSTMENT

TROUBLESHOOTING

APPENDIX

14.2

Default setting

186

14.2.1 Country for each marketing area

186

14.2.2 S oft switch list

186

14.2.3 Default soft switch setting for each market area

191

14.3

S oft switch definition

213

14.3.1 S OFT S WITCH: #01

213

14.3.2 S OFT S WITCH: #02

214

14.3.3 S OFT S WITCH: #03

215

14.3.4 S OFT S WITCH: #04

216

14.3.5 S OFT S WITCH: #05

217

14.3.6 S OFT S WITCH: #06

218

14.3.7 S OFT S WITCH: #07

218

14.3.8 S OFT S WITCH: #08

219

14.3.9 S OFT S WITCH: #09

219

14.3.10 S OFT S WITCH: #10

220

14.3.11 S OFT S WITCH: #11

221

14.3.12 S OFT S WITCH: #12

222

14.3.13 S OFT S WITCH: #13

223

14.3.14 S OFT S WITCH: #14

223

14.3.15 S OFT S WITCH: #15

224

14.3.16 S OFT S WITCH: #16

224

14.3.17 S OFT S WITCH: #17

225

14.3.18 S OFT S WITCH: #18

226

14.3.19 S OFT S WITCH: #19

227

14.3.20 S OFT S WITCH: #20

227

14.3.21 S OFT S WITCH: #21

228

14.3.22 S OFT S WITCH: #22

229

14.3.23 S OFT S WITCH: #23

229

14.3.24 S OFT S WITCH: #24 (Part 1)

230

14.3.25 S OFT S WITCH: #24 (Part 2)

231

14.3.26 S OFT S WITCH: #24 (Part 3)

232

14.3.27 S OFT S WITCH: #25

233

14.3.28 S OFT S WITCH: #26

233

14.3.29 S OFT S WITCH: #27

234

14.3.30 S OFT S WITCH: #28

234

14.3.31 S OFT S WITCH: #29

235

14.3.32 S OFT S WITCH: #30

236

14.3.33 S OFT S WITCH: #31

236

/ SETTING OUTLINEMAINTENANCEADJUSTMENT

Field S ervice Ver. 1.1 May 2011

14.3.34 S OFT SWITCH: #32

14.3.35 S OFT SWITCH: #33

14.3.36 S OFT SWITCH: #34

14.3.37 S OFT SWITCH: #35

14.3.38 S OFT SWITCH: #36

14.3.39 S OFT SWITCH: #37

14.3.40 S OFT SWITCH: #38

14.3.41 S OFT SWITCH: #39

14.3.42 S OFT SWITCH: #40

14.3.43 S OFT SWITCH: #41

14.3.44 S OFT SWITCH: #42

14.3.45 S OFT SWITCH: #43

14.3.46 S OFT SWITCH: #44

14.3.47 S OFT SWITCH: #45

14.3.48 S OFT SWITCH: #46

14.3.49 S OFT SWITCH: #47

14.3.50 S OFT SWITCH: #48

14.3.51 S OFT SWITCH: #49

14.3.52 S OFT SWITCH: #50

14.3.53 S OFT SWITCH: #51

14.3.54 S OFT SWITCH: #52

14.3.55 S OFT SWITCH: #53

14.3.56 S OFT SWITCH: #54

14.3.57 S OFT SWITCH: #55

14.3.58 S OFT SWITCH: #56

14.3.59 S OFT SWITCH: #57

14.3.60 S OFT SWITCH: #58

14.3.61 S OFT SWITCH: #59 (Part 1)

14.3.62 S OFT SWITCH: #59 (Part 2)

14.3.63 S OFT SWITCH: #59 (Part 3)

14.3.64 S OFT SWITCH: #60

14.3.65 S OFT SWITCH: #61

14.3.66 S OFT SWITCH: #62

14.3.67 S OFT SWITCH: #63

14.3.68 S OFT SWITCH: #64

15. FAX PROTOCOLS

15.1 G3 ECM (G3 Error Correction Mode)

15.2

Line control

237

238

238

239

240

241

241

242

243

244

245

245

245

246

246

247

247

248

248

249

249

250

250

251

251

252

252

253

254

255

256

256

257

257

258

259

259

260

bizhub C25

248 248 249 249 250 250 251 251 252 252 253 254 255 256 256 257
248 248 249 249 250 250 251 251 252 252 253 254 255 256 256 257
248 248 249 249 250 250 251 251 252 252 253 254 255 256 256 257

TROUBLESHOOTING

APPENDIX

Field S ervice Ver. 1.1 May 2011

bizhub C25

/ SETTING OUTLINEMAINTENANCEADJUSTMENT

TROUBLESHOOTING

APPENDIX

 

15.2.1

Procedure of G3 mode communication

260

15.3 Table of reference code

261

15.4 How to analyze the T30 protocol monitor

262

TROUBLES HOOTING

16.

JAM DIS PLAY

269

16.1

List of JAM display

269

16.1.1

JAM display resetting procedure

269

16.2 S ensor layout

270

16.3 S olution

271