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Bank may in its own absolute discretion refuse to authorize such

Transaction, in which event such Transaction will not be debited to the


Account. The Bank shall not be liable for any loss or causes of action
resulting from any such refusal to authorize any Transaction.

against any and all consequences of unreported loss, PIN disclosure, fraudulent
and/or unauthorized use of the Card. The Member/Cardholder agrees to indemnify
the Bank against any loss, damage, cost, expenses (including legal fees) that they
may suffer or incur as a result of the same.

6.5.

The Cardholder may use the Card to obtain the services described in
these terms and conditions and such other services as the Bank may
provide from time to time. All such services will be subject to these
terms and conditions.

The Card shall be properly signed and activated before the Cardholder may enjoy
the full use and benefits of the card.

6.6.

The Card shall in no event be used by any person other than the
Cardholder.

The Cardholder shall report loss of the Card immediately to the Banks Call Center
at 841-86

6.7.

The Bank shall not be liable for any loss resulting from the refusal of
any retailer, supplier, other bank or card operated machine to accept
use of the Card in connection with any Transaction. No claims of the
Cardholder against any retailer or supplier may be the subject of set-off,
claim or counterclaim against the Bank.

6.8.

The Cardholder shall immediately notify the Bank if:6.8.1. an entry appears on the statement of the Account which is
believed to be incorrect as soon as possible but in any event
within twenty-five days of the date of such statement; and
6.8.2. the Cardholder's address is changed, as soon as possible.

6.9.

A Transaction cannot be cancelled by the Cardholder after it has been


completed.

6.10.

If a retailer or supplier makes a refund by means of a Transaction the


Bank will credit the Account when it receives the retailer or supplier's
proper instructions and the funds in respect of such refund, provided
that the Bank will not be responsible for any loss or damages resulting
from any delay in receiving such instructions and funds.

6.11. When the Card is used to effect a Transaction through Visa (whether
with a retailer or supplier, a bank or from a card operated cash
machine) in a currency other than the Account Currency, Visa will
convert the amount of the Transaction into the Account Currency at the
applicable exchange rate on the day upon which it receives notification
of the Transaction.
6.12. The Card shall not be used to guarantee payment of cheques drawn on
the Account.
6.13. The daily transaction limit refers to working days only. Transactions on
non working days refer to the previous work days limit.
6.14. The card shall not be used as payment for an illegal purchase.
7. Termination
7.1.

The Bank may terminate the Agreement comprised in these terms and
conditions by notifying the Cardholder in writing to that effect at any
time. The Cardholder may terminate the Agreement comprised in these
terms and conditions by notifying the Bank in writing, cutting the card in
half through the magnetic strip and returning the Card to the Bank.
Such termination shall be effective, subject to the provisions of the
following paragraphs of this clause, upon receipt by the other party of
such notice and the Card.

7.2.

The Agreement comprised in these terms and conditions, shall be


deemed to remain in full force and effect if and in so far as any
Transaction is completed but not debited to the Account prior to
termination thereof.

7.3.

Termination of the Agreement comprised in these terms and conditions


shall not prejudice any liability in respect of things done or omitted to be
done prior to termination thereof.

LOSS OF CARD AND REPLACEMENT

The Bank shall place a Hot Card status on the card and a hold on the account to
prevent further transactions upon receipt of notification from the Cardholder. The
Bank shall not be liable for any withdrawal or losses that may arise due to the loss
of the Card despite receipt of notification from the Cardholder, should it appear that
such transaction is made prior to the Banks maintenance of the Hot Card status
and hold on the account. The Hot Card status and the hold shall be lifted by the
Bank only upon receipt of written notification from the Cardholder.
To replace a lost card, the Cardholder shall execute an Affidavit of Loss which shall
personally be submitted to the maintaining branch immediately from the time and
date the lost card was reported. The Bank may charge the Cardholder a specified
fee for the replacement of lost or stolen card.
CARD EXPIRATION AND RENEWAL
The Card automatically expires on the date indicated on the face of the card. To
renew, the Cardholder may be required to accomplish and submit a Renewal Form
to the maintaining branch. Expired Cards shall not be honored with respect to the
defined uses and benefits to which the Card was issued.
WORN-OUT/DEFECTIVE CARD AND REPLACEMENT
Requests for replacement of worn out, destroyed or defective Card may be made
with the maintaining branch. The Cardholder may be required to pay a specified fee
for the replacement of worn-out/defective card.
LEGAL RECOGNITION OF ELECTRONIC WRITING OR DOCUMENT AND
DATA MESSAGES
Transactions using the Card shall have the same legal status in the Philippines as
paper-based transactions and manually signed signatures under the Electronic
Commerce Act (ECA 2000).
INTERNET BANKING
The Cardholder shall use his E-Wallet card number and ATM PIN to access
UnionBank Internet Banking. The Cardholder must immediately report to the Bank
any case of the PIN being compromised or used by a person other than the
Cardholder to access UnionBank Internet Banking. The deactivation of the access
to Internet Banking shall take effect only after the report has been received from the
Cardholder and the compromised PIN status has been duly maintained by the
Bank in the Cardholder's account. The Bank shall not be liable for any debit
transactions or losses that may arise due to the compromised PIN despite receipt
of the Cardholder's report, should it appear that such transaction is made prior to
the deactivation of the Cardholder's access to Internet Banking. The account is
further subject to UnionBank's terms and conditions regarding Internet Banking,
which is available in UnionBank Internet Banking website.

8. Miscellaneous
8.1.

The Bank shall not be liable to the Cardholder for any loss suffered as a
result of the Bank being prevented from or delayed in providing any
banking or other services to the Cardholder due to strikes, industrial
action, failure of power supplies, systems or equipment or causes
beyond the Bank's control.

8.2.

These terms and conditions and the banking practices and charges
relating thereto may be changed by the Bank at any time by notice
thereof to the Cardholder. Any such changes will be effective from the
date of the notice or such later date as may be specified therein.

8.3.

If the Card is to be issued to a corporate entity the Bank reserves the


right to vary and/or add to these terms and conditions as it may in its
discretion consider appropriate.

RESPONSIBILITY FOR THE USE, CUSTODY AND SECURITY OF THE CARD


The Cardholder shall at all times be responsible for the proper use, custody,
safekeeping and security of the Card and as such, shall take all necessary
precautions to protect the card from loss and prevent the disclosure of the PIN to
other parties. Accordingly, the Cardholder shall hold the Bank free and harmless

AGREED AND ACCEPTED BY:


(Authorized Signatory/ies)