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Definition and Nature of the Work

Store managers are responsible for supervising employees and running their store at a
profit. To attract a clientele and move merchandise, managers make sure that their store
offers products and services that satisfy the needs and desires of their customers.
Store managers are employed by general merchandise stores, such as department stores
and so-called "big box" stores, and by specialty stores, such as super-markets and
sporting goods outlets. The duties of a manager vary with the store's structure and method
of operation. Some stores are part of a chain that has a central office and branch outlets.
Chain operations require general managers to oversee branch managers, who in turn
oversee the managers for each of the outlets. Other stores are independently owned and
operated.
The duties of store managers also depend on the size and type of store for which they
work. The business aspects of a store can be divided into four categories: merchandising,
which includes buying and selling; store operations, which includes hiring personnel and
receiving goods; accounting and bookkeeping; and advertising and promotion. In some
storesgenerally independent onesstore managers are involved in all of these areas. In
a small gift shop, for example, the manager may buy the merchandise, sell it to
customers, and do the bookkeeping. The same manager may also train sales workers and
write advertising copy.
The manager of a large store, on the other hand, is usually involved in setting policy that
will be carried out by division heads. Large independent stores often divide management
duties among three or four executives. A typical management team featuring division
heads might consist of a store manager, an operations manager, a controller, and an
advertising manager.
In chain operations managers are usually supervised by area representatives from the
central office. Merchandise for all retail store outlets is purchased by a central buying
office. Branch managers of outlet stores order only through this central office.
Accounting for the whole chain is also handled at a central office. Store managers do
their ordering and submit bookkeeping forms or sales reports electronically by computer.
Read more: Store Manager Job Description, Career as a Store Manager, Salary,
Employment - Definition and Nature of the Work, Education and Training Requirements,
Getting the Job - StateUniversity.com http://careers.stateuniversity.com/pages/664/StoreManager.html#ixzz3SHwSAY7s
The Store Manager/Head Coach is responsible for creating and fostering an exceptional
Asics brand experience within their store. He / She manages all aspects of the day-to-day
operations of the store, including driving sales, customer experience, recruiting, people
management. profits, and product merchandising. Supervises and manages all team
players, including implementing and enforcing company policies and procedures and

driving a sales driven environment. Develops and fosters strong business partner
relationships within Windsor and Asics.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Achieve business results through leading the team, managing the customer
experience, ensuring sales plans are achieved.
Must demonstrate strong product knowledge to effectively train and educate the
rest of the team to meet goals.
Responsible for recruiting staff to meet the availability needs of the business and
retains talent that will contribute to the growth of the retail business/division.
Develops team and formulates succession plans to maximize the opportunity for
internal promotions.
Manages controllable expenses to company guidelines and ensures overall
profitability targets are met or exceeded.
Ensures Loss Prevention policies and procedures are followed. Responsible for
overseeing financial/sales audits and inventories to protect the store from internal
and external shortages.
Manages payroll and store scheduling within established guidelines to ensure
proper coverage based on business needs.
Supports and executes directives from Visual Merchandising, Operations and
Marketing to ensure that information is properly communicated to the store team
and that all deliverables are completed within specified deadlines.
Communicates with Director of Retail regarding all team relations, day to day
operations and matters. Partners with Human Resources and direct reports to set
goals for personal skills development.

ADDITIONAL RESPONSIBILITIES:

Demonstrates high degree of professionalism in communication, attitude and


teamwork with customers, peers and management.
Demonstrates high level of quality work, attendance and appearance.
Adheres to all Company Policies & Procedures and Safety Regulations.
Adheres to local, state and federal laws.
Additional responsibilities assigned by supervisor related to your
position/department.
Ability to work varied hours, nights, days and weekends to support the business
needs.

SUPERVISORY RESPONSIBILITIES

Directly manages all store team players.


Provides coaching, direction, develops and empowers direct reports.
Ensures work flow and processes are to maximum efficiencies for business
necessity

MINIMUM QUALIFICATIONS: The following are the minimum qualifications which


an individual needs in order to successfully perform the duties and responsibilities of the
position.
COMPETENCIES:

Adaptability
Associate Development
Business Acumen
Client Focus
Communication
Decision Making
Honesty and Integrity
Initiative
Leadership
Motivator
Professionalism
Results Orientated
Teamwork
Time Management

EDUCATION/EXPERIENCE:

2 - 5 years retail management experience; a minimum of 2 years as Store Manager


Sporting or athletic industry preferred
College Degree Preferred or equivalent work experience
Good computer skills: Microsoft Suite (Word, Excel, Outlook, PowerPoint), and
Lotus Notes

PHYSICAL DEMANDS: In general, the following physical demands are representative


of those that must be met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to allow differently-abled
individuals to perform the essential functions of the job.

Standing, walking and squatting the majority of the work shift.


Ability to climb ladders or stairs.
Required to lift, move and carry up to 40 pounds.
Ability to read, count and write to accurately complete all documentation and
reports.
Must be able to see, hear and speak in order to communicate with employees and
other customers.
Specific vision abilities include close vision, distance vision, peripheral vision,
depth perception and ability to adjust focus.
Manual dexterity required using hands to finger; handle, feel and type; reach with
hands and arms.

Moderate: Mostly standing, walking, bending, frequent lifting


WORK ENVIRONMENT: In general, the following conditions of the work
environment are representative of those that an employee encounters while performing
the essential functions of this job. Reasonable accommodations may be made to allow
differently-abled individuals to perform the essential functions of the job within the
environment.

The work space is clean, orderly, properly lighted and ventilated with the proper
safety compliance.
Noise levels are considered moderate.

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