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COMPUTER SERVICE, PHILIPPINE NATIONAL POLICE

III.

GLOSSARY OF TERMS
A. PNPCS ORGANIZATION ICT TERMS
1.

Agency refers to any bureau, office, commission, authority, or


instrumentality of the national government, including governmentowned or -controlled corporations (GOCCs), authorized by law or by
their respective charters to contract for or undertake information and
communications technology networks and databases, infrastructure or
development projects.

2.

Application System refers to a group of related activities or


processes designed to support a very specific function (e.g. Payroll
System, Accounting System, etc.). It is referred to as computer-based
information system prepared for the organization to process tasks
that are unique to the particular needs or tailor fit for the particular
operation.

3.

Biometrics the science and technology of measuring and statistically


analyzing biological data.
In ICT, it refers to technologies for
measuring and analyzing human body characteristics such as
fingerprints, eye retinas and irises, voice patterns, facial patterns and
hand measurements, especially for the authentication of
someone.(What is?Coms Encyclopedia of technology Terms;Que
Publishing 2002)

4.

Business Process a collection of business transactions between


business partners and/or internal activities within one business. These
transactions and/or activities together support the objective of the
business process.

5.

Computing Scheme may be classified into two, namely: stand-alone


or independent systems, and networked systems.

6.

Stand-alone or Independent Systems a computing scenario wherein


a computer system runs an application system or IS independent of
other systems.
The operating system, application program and
database are resident in the same computer and not dependent on
other computer systems.

7.

Networked Systems a computing scenario wherein computers,


printers and other devices are linked together, allowing users to
exchange and share information and resources.
Networking is
classified as follows:

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8.

Local Area Network (LAN) which is confined to moderate sized


geographic areas such as one office, building, warehouse or campus.
LAN can operate in different computing scenarios, namely:
a. Centralized is a networking characterized by:
i. One site supplying all information processing
ii. Information Integrated at one location
iii. Development of software and control are
integrated at one location
b. Centralized-Distributed where the database in a central server
is divided into disjoint (non-overlapping) partitions.
Each
partition (also called a fragment) is assigned to a particular
remote site. In this scenario, the data is moved closer to local
users and is more accessible.
c. Open systems can be ported across a wide range of systems and
inter-operate with other applications on local and remote
systems and interact with other users, which facilitates user
portability.
d. Client Server the most recent approach in networking wherein
the logic of the application is divided between the front-end
computer (called the client) and a back-end computer (called a
server). The client generally provides and uses information while
the server retrieves, selects, sorts, calculates, sends only needed
data and manages the database.

9.

Wide Area Network (WAN) which usually consists of a series of


complex packet switches interconnected by communication lines and
spans large geographical distances.

10.

Content of Management Software a software used to manage the


content of the website and consists of two (2) elements: the Content
Management Application (CMA) and the Content Delivery Application
(CDA). It enables one to add/or manipulate content on a website. (p.5
NCC Government Website workshop Manual)

11.

Data Warehouse stores data from current and previous years that
have been extracted from the various operational and management
databases of an organization.

12.

Data Archiving an effort to avoid database chaos, intended to let


organizations cull old data from their old databases in a way that
allows it to be easily restored if necessary. This could be in the form
of: (1) print media like records, photos, films and negatives; or (2)
electronic media like videos, diskettes, magnetic tapes, databases, CDROM and web page snap shots. Archiving, in general, is a process that
will ensure that information is preserved against technological

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obsolescence and physical damage. It will also help conserve very


expensive resources and ensure that the research potential of the
information is fully exploited. In the Philippine Statistical System
(PSS), the adoption of archiving measures has been identified by the
NSCB through Resolution NO. 11 (s. 1997) as a key policy to ensure the
preservation, systematic storage and retrieval of statistical data
including records on their methodology, concepts and other metadata.
13.

Firewall a system designed to prevent unauthorized access and from


a network. Firewalls can be implemented in both hardware and
software, or a combination of both. Firewalls are frequently used to
prevent unauthorized internet users from accessing private networks
connected to the Internet, especially Intranets.

14.

Hardware the electronic and physical components, boards,


peripherals and equipment that make up a computer system as
distinguished from the programs (software) that tell these components
what to do. It is the physical components consisting of the input
devices, central processor, output devices and storage devices.

15.

Hub/Switch a central connecting device in a star topology network


that allows the network to add workstations by extending the
transmission signal. A central point of connection between media
segment that organizes and transmits incoming signals to the other
media segments.

16.

Information and Communications Technology (ICT) is the totality of


the electronic means employed to systematically collect, process,
store, present and share information to end-users in support of their
activities. It consists of computer systems, office systems, consumer
electronics and telecommunications technologies, as well as networked
information infrastructure the components of which include the
telephone system, the Internet, fax machines, computers and its
accompanying methodologies, processes, rules and conventions. A
combination of computer technology, microelectronics applications,
and communications information techniques and methods.
It
encompasses the use of computers, data communications, office
systems technologies, as well as any technology that deals with
modern day application of computing and/or communication. It can
also be seen as the marriage of information technology and data
communication.

17.

ICT Solutions the various ICT technologies that are currently existing
or will be proposed to run the information systems. Examples of ICT
solutions are: for Network Virtual Private Network - Thin Client,
Wireless for Security Firewall, Public Key Infrastructure (PKI); for
Storage Storage Attached Network (SAN), Imaging, Warehousing; for
Data Capture Biometrics, Finger Scan, Optical Scan, Optical Mark
Reader (OMR), Optical Character Recognition (OCR).

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18.

Information System (IS) a system of major processes or operations


which facilitates the storage, processing, retrieval and generation of
information for decision-making, planning, controlling and monitoring
purposes. It also refers to a group of related processes (manual or
computerized) designed to generate information for the exclusive
support of a major functional area of an organization (e.g. Personnel
Management Information System, Logistics Management Information
System, Financial Management Information System, etc.).

19.

Information Systems Planner (IS Planner) designated by the


department secretary/agency head who shall work with the
management and Chief Information Officer (CIO) and mainly
responsible for the formulation, development and implementation of
an Information Systems Strategic Plan (ISSP).

20.

In-house Development the user (within the agency) is involved with


the design and operations of information systems, actively participates
in the change processes and the users knowledge and expertise are
incorporated.

21.

Internet a worldwide interconnection of millions of computer


networks and databases. It is popularly referred to as the Information
Superhighway, the Web, or simply as the Net.

22.

Internet Service Provider (ISP) an entity or company that provides


connection services to the Internet. Access to the Internet is provided
through its facility linked to the Internet. Such service provider may
be a commercial entity, an institution, a university, or any other entity
that has already a link to the Internet.

23.

Management Information Systems information systems which include


external information in addition to the internal information about the
agencys operation. This information will be used for goal setting, and
decision-making purposes of the different levels of management in the
organization.

24.

Mission-Critical Frontline Services basically transactional, customerdriven business processes designed to provide direct public access to
government services, reduce the processing and approval time of
government transactions with the public, electronically organize and
store vital data/information for easy retrieval or updating, processing,
and sharing with government monitoring or statistical agencies; and
ensure greater transparency, accountability and integrity of
government operations and transactions.

25.

Modem a device that converts digital signals from the computer into
analog signals to be transmitted over communication media to be
transmitted back to digital signals read by computer. It can be either

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external or internal. It is an electronic device that makes possible the


transmission of data to or from a computer via telephone or other
communication lines.
26.

Network a communication- based communication and data exchange


systems created by electronically connecting two or more computers
and/or workstations. It is composed of two or more computers that can
communicate with each other.

27.

Network Layout the logical or physical diagram of both the existing


and proposed interconnection of computers and associated devices to
provide end-users with a means of communicating and receiving
information electronically without being limited by geographical
distance.

28.

Office Automation System (OAS) collect, process, store and transmit


information in the form of electronic office communications.

29.

Online Systems these are real-time processing systems that process


data immediately after they are generated and can provide immediate
output to users.

30.

Operating Systems software that supervises and controls task on the


computer. The software that directs a computers operations, as by
controlling and scheduling the execution of other programs and
managing storage and input / output.

31.

Outsource an arrangement in which one company provides services


for another company. (What is? Coms Encyclopedia of Technology
Terms; Que Publishing 2002)

32.

Personal Digital Assistant (PDA) refers to a wide variety of handheld


and palm-sized PCs, electronic organizers and smart phones.

33.

Printer a device that prints texts and illustration on paper. There are
many different types of printers. In terms of technology utilized,
printers are categorized into the following: (1) daisy wheel, (2) dot
matrix, (3) ink jet, (4) laser, (5) line printer, and (6) thermal printer.

34.

Router a device that physically connects two networks, or a network


to the internet, converting address and sending on only the message
that need to pass to other network.

35.

Server a computer that shares its resources, such as printers and


files, with other computers on the network. One example of this is a
Novell Network Server which shares its disk space with a workstation
that does not have a disk drive of its own. A computer that makes
services, as access to data files, programs and peripheral devices,
available to workstations on a network.

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COMPUTER SERVICE, PHILIPPINE NATIONAL POLICE

36.

Software a set of instructions encoded to a computer (and its


peripheral equipment) to execute a command or to process data. It
uses a computer- understandable language. These are the non-physical
components, which may be an operating system, a development
language, database management system, network management
software, set of computer tools and utilities, or an applicable package,
as well as the machine-coded instructions that direct and control the
different hardware facilities.

37.

Software License agreement between a user and a software house,


giving details of the rights of the user to use or copy software
(www.petercollin.com); a legal right granted for a company/agency
to run a software program. For every software program used, a license
is needed and granted to the user (company or agency) and is
documented
in
a
license
agreement
(www.microsoft.com/indic/licensing).

38.

Software Packages canned programs or a set of programs prepared


for applications that are common to the needs of many organizations.
This is made available to users by the software manufacturer to
include the operating instructions and documentation of the programs
as part of the packages.

39.

Telecommunication refers to the transmission of electronic signals;


electronic transmission of any type of electronic information (voice,
image, video, data, etc.) . The movement of information in the form
of voice, text, image, video or all of these multimedia using electrical,
electromagnetic wave and light technology.

40.

Web Hosting the business of housing, serving, and maintaining files


for one or more websites (What is? Coms Encyclopedia of Technology
Terms; Que Publishing 2002).

41.

Workstation - a networked personal computing device with more


power than a standard IBM PC or Macintosh. Typically, a workstation
has an operating system such as UNIX that is capable of running several
tasks at the same time. It has several megabytes of memory and high
resolution displays.

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COMPUTER SERVICE, PHILIPPINE NATIONAL POLICE

B. ADMINISTRATIVE OFFICE
1.

Availability of Reassignment - is a certificate being given by the losing


unit duly signed by its Director/Chief of Office granting the transfer of
personnel to another unit.

2.

Certification the act of certifying a person, thing or document; or


state of being certified. Certification maybe valid for a certain period
of time or lifetime.

3.

Commutation Order ~ is an order that certifies the unused leave


credits of the personnel.

4.

Compulsory Retirement Compulsory retirement, for officer and nonofficer, shall be upon the attainment of age fifty-six (56): Provided,
That, in case of any officer with the rank of chief superintendent,
director or deputy director general, the Commission may allow his
retention in the service for an unextendible period of one (1) year.

5.

CS Working Committee - is the team from Admin Office created to


assists the Board administratively and shall be responsible for the
initial screening and evaluation of personnel matters prior deliberation
of the Board.

6.

DPRM Form 1A 2007 - the revised PNP ID Application Form.

7.

Leave form (CSC Form No.6) For to be accomplished for filing a


Leave of Absence

8.

Leave of Absence (LOA) - is a term used to describe a period of time


that one is to be away from his/her primary job, while maintaining the
status of employee. This term is in contrast to normal periods away
from the workplace, such as vacations, holidays, hiatuses, sabbaticals,
and working from home programs, in that they are considered to be
exceptional circumstances, rather than benefits. Generally such an
arrangement has a predefined termination at a particular date or after
a certain event has occurred.

9.

Letter of Accommodation - is a letter given to personnel who are


willing to be assigned to a unit/office which was duly signed by the
Director/Chief of Office of the gaining unit/office.

10.

Optional Retirement - Upon accumulation of at least twenty (20) years


of satisfactory active service, an officer or non-officer, at his own
request and with the approval of the Commission, shall be retired from
the service and entitled to receive benefits provided by law.

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11.

PNP CS Personnel Board - is the panel headed by Deputy Director for


Administration created to evaluate, assess and/or deliberate CS
personnel matters such as personnel procurement, movement,
development and maintenance prior recommendation to Director, CS
for his approval.

12.

Reassignment - is the movement of an employee from one


organizational unit to another in the same department or agency which
does not involve a reduction in rank, status, or salary and doest not
require the issuance of appointment.

13.

Resignation - is the formal act of giving up or quitting one's office or


position. A resignation can occur when a person holding a position
gained by election or appointment steps down, but leaving a position
upon the expiration of a term is not considered resignation. An
employee who chooses to leave a position is considered a resignation,
as opposed to termination, which occurs when the employee
involuntarily loses a job.

14.

Transfer - is a movement from one position to another which is of


equivalent rank, level or salary without break in service involving the
issuance of an appointment.

C. BUDGET AND FINANCE OFFICE


1.

Funding or financing - is to provide capital (funds), which means


money for resources (logistics and personnel) for implementation of
project, activity or program.

2.

Reports is a document characterized by information or other content


reflective of inquiry or investigation, tailored to the context of a given
situation, purpose and receiver/requesting party. The purpose of
reports is usually to inform. However, reports may include persuasive
elements, such as recommendations, suggestions, or other motivating
conclusions that indicate possible future actions the report reader
might take. A report maybe public or private.

D. PLANS OFFICE
1.

Accomplishment Report A report on the accomplishment of the unit


with regard to the effective and efficient disposition of its resources
(logistics
and
personnel)
in
the
performance
of
their
activities/program/projects.

2.

Information Communications Technology (ICT) - is the broader term


of IT to explicitly include the field of electronic communications.

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COMPUTER SERVICE, PHILIPPINE NATIONAL POLICE

3.

Information System (IS) - is the system of persons, data records and


activities that process the data and information in a given
organization, including manual processes or automated processes.

4.

Information Systems Strategic Plan (ISSP) refers to a three (3) to


five (5) year computerization framework of an agency which describes
how the organization intends to strategically use ICT in pursuit of its
mission and functions. It is a written expression of how an agency
intends to use ICT to support its data processing and decision-making
processes.

5.

Information Technology (IT) - is "the study, design, development,


implementation, support or management of computer-based
information systems, particularly software applications and computer
hardware." In short, IT deals with the use of electronic computers and
computer software to convert, store, protect, process, transmit and
retrieve information, securely (by Information Technology Association
of America (ITAA)).

6.

Operations Plans and Budget A report concerning the evaluation of


performance based on a predetermined target of activities and the
corresponding budget needed for its accomplishment.

7.

Organization - is a social arrangement which pursues collective goals,


which controls its own performance, and which has a boundary
separating it from its environment.

8.

Performance
Evaluation
Rating

A
report
on
the
accomplishment/performance of a unit based on a given parameter set
by the directorate for the purpose of evaluation.

9.

Plan is a proposed or intended method of getting from one set of


circumstances to another. They are often used to move from the
present situation, towards the achievement of one or more objectives
or goals.

10.

Presentation - is the process of presenting the content of a


topic/information to an audience. A presentation software application
or other tools is used to generate the content of the presentation.

11.

Program - (in management) has at least two senses: a collection of


projects that is directed toward a common goal. (e.g. PNP
Computerization); and broad framework of goals to be achieved,
serving as a basis to define and plan specific projects. (e.g. PNP Web
Portal)

12.

Program Review and Analysis A report regarding the use of funds on


predetermined target programs/activities/projects.

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13.

Project - is a temporary endeavor undertaken to create a unique


product or service. A project usually needs resources to deliver its
results. Most of the time project execution is based on detailed plan,
which considers also external factors and constraints. Planning,
execution and controlling of project is the primary field of project
management.

14.

Speech an oral message delivered in a group or in public. With regard


to the PNP Computer Service speech, it pertains to a message of the
Command Group to its clientele higher office or public, regarding the
updates on the PNP Computer Service activities/programs and
projects.

E. FINANCE OFFICE
1.

Allowance - is a term used to describe an allocation of money from


one person or an organization to a person.

2.

Claim - is a legal action to obtain money, property or the enforcement


of a right protected by law against another party.

3.

Differential - refers to differences in pay due to differences in the jobs


themselves and other factors, for a given worker.

4.

Incentive - is any factor (financial or non-financial) that provides a


motive for a particular course of action, or counts as a reason for
preferring one choice to the alternatives.

5.

Pension - is a steady income given to a person (usually after


retirement). Pensions are typically payments made in the form of a
guaranteed annuity to a retired or disabled employee.

6.

Reimbursement - is the act of compensating someone for an expense.


Often, a person is reimbursed for expenses when the person incurs
those expenses through employment or in carrying out duties for
another party.

7.

Voucher In account payable, is an accounting document usually


produced after receiving a vendor/client/receiver invoice, after the
invoice is successfully matched to a Purchase Order or Payable. It
represents an internal intent to make a payment to the receiver in the
amount of the voucher.

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F. POLICE COMMUNITY RELATIONS (PCR) OFFICE


1.

Gender Awareness and Development (GAD) - often means a focus on


gender-equality, ensuring participation, but includes an understanding
of the different roles and expectation of the genders within the
community. As well as directly addressing inequality, attention to
gender issues is regarded as important to the success of development
programs, for all participants.

2.

General Office Attire (GOA) refers to the standard uniform of PNP


uniformed personnel.

3.

Inspection an organised or formal check-up/evaluation exercise. It


involves the measurements, tests, and gauges applied to certain
characteristics in regards to a person, object or activity.

4.

Newsletter - is a regularly distributed publication generally about one


main topic that is of interest to its subscribers. Newspapers and
leaflets are types of newsletters.

5.

Police Community Relations (PCR) or Community Policing philosophy of full-service, personalized and decentralized policing,
where citizens feel empowered to work in proactive partnerships with
the police at solving the problems of crime, fear of crime, disorder,
decay, and quality of life

6.

Police Information and Continuing Education (PICE) - is a regular


conduct of seminar or training, discussion or class pertaining to police
functions and organization and other useful information related to
work in the police service.

7.

Uniformed Personnel Active Member of the Police Service both


Police Commission Personnel and Police Non-commission Personnel

G. SECURITY OFFICE
1.

Daily Journal an official record of daily proceedings which contains


activities for the day, Incoming Communications going to and Outgoing
Communications coming from PNP CS.

2.

Incident Report documentation for any unusual problem, incident, or


other situation that is likely to lead to undesirable effects or that
varies from established policies and procedures or practices.

3.

Incoming Communications communications going to PNPCS.

4.

Mapped Network Drive a folder on another computer which can be


used as a local folder wherein files can be moved freely.

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5.

Outgoing Communications communications sent by PNPCS.

6.

Paperless Journal the Daily Journal of each PNP Directorate and


National Support Units will be sent thru the PNP CampNet or thru a
Virtual Private Network (VPN).

7.

PDF Portable Document Format, a Data Format for representing


documents in a manner that is independent of the original application
software, hardware, and operating system.

8.

Security Breach defined as an unauthorized acquisition of equipment


or information which compromises the security, confidentiality or
integrity of private information.

9.

Security Guideline Standard Operating Procedures to secure PNP CS


personnel, premises and equipment.

10.

Shared Folder It is a directory on a computer that is available to


other computers on the same network.

11.

Upload transfer a file or program to a central computer from a


smaller computer.

12.

Virtual Private Network a secure network connection using a public


communication infrastructure.

13.

Web Browser - an application program that provides a way to look at


and interact with all the information on the World Wide Web.

H. INSPECTORATE OFFICE
1.

Pre-charge Investigation an inquiry to determine whether there is


sufficient ground to engender a well-founded belief that an
administrative/criminal offense has been committed and that
respondent is probably liable thereof and should be held for a formal
investigation.

2.

Summary Hearing Proceedings the expeditious administrative


proceedings conducted consistent with due process to determine the
culpability or innocence of the respondent.

Administrative and Operations Manual

COMPUTER SERVICE, PHILIPPINE NATIONAL POLICE

I. COMPUTER OPERATIONS DIVISION


1.

Cancelled CFCs - Are checks which were cancelled pursuant to


SOP#21. These checks are subject for deletion for the period but
whose directives to the effect were received only after the checks
have already been printed.

2.

Committee on Disposition of Damaged CFCs and Payslips a group


composed of selected CS personnel organized to dispose properly the
damaged CFCs and payslips pursuant to SOP#21.

3.

Continuous Form Checks (CFCs) checks issued by the servicing bank


which the PNP Computer Service shall use in printing the names and
net pay of PNP Personnel for a particular pay period.

4.

Damaged Check - a check assigned for a particular payment but not


issued due to damage in the process of printing, signing and bursting.

5.

Damaged Financial/Management Report are reports which were not


released due to damage in the process of printing.

6.

Damaged Payslip payslip which were not issued due to damage in the
process of printing.

7.

Financial/Management Reports reports generated for DPRM, DC,


Accounting, and COA used as supporting documents of the salary of
PNP personnel and financial institutions.

8.

Job Request Form (JRF) - to be filled-up by client/office requesting


for printing of their jobs.

9.

Memo Request for Computer Repair - A memo from unit/offices


specifying request for repair services of CS of their PC and computer
peripherals.

10.

Non-Negotiable a mark in ink stamped enface of damaged CFCs


for security reasons.

11.

Payslip - Legal document containing the gross earnings, deductions,


and net pay of individual PNP personnel.

12.

PNP CFC Cancellation Team a group composed of members from


DPRM, DC, CS, and FS organized to cancel CFCs pursuant to SOP#21.

13.

Service Request Form (SRF) - to be filled-up by client/office unit


concerned requesting IT hardware for maintenance/repair services of
CS.

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COMPUTER SERVICE, PHILIPPINE NATIONAL POLICE

J. SYSTEMS MANAGEMENT DIVISION


1.

Adaptive Maintenance Changing the applications to adapt it to a new


hardware or software environment, adaptive maintenance may
involve, for example, moving an application from a mainframe to a
client server environment, or converting it from a file to a database
environment.

2.

Button (sometimes known as a command button or push button) is a


widget that provides the user a simple way to trigger an event like
searching for a query at a search engine, or to interact with dialog
boxes to confirm users action.

3.

Check Box - is a graphical user interface element that permits the user
to make multiple selections from a number of options commonly used
for data modeling. Selected options are represented by a check mark
or an alpha x.

4.

Client refers to any person, division /directorate that use the


application software developed by Computer Service.

5.

Concept Of Operation a verbal or graphic statement in broad outline


in regard to an operation or series of operation. This is designed to
give an overall picture of the operation and is included primarily for
additional clarity of purpose.

6.

Conceptual Data Model is the process of structuring and organizing


data structure and implemented in a database management system.

7.

Corrective Maintenance Corrective maintenance diagnoses and


corrects errors in an operational system.

8.

Data Dictionary a catalog which contains the names and structures of


all data types with a corresponding definition.

9.

Data Field - a single characteristic or fact about entity. A data


element, field or attribute is the smallest piece of data that has
meaning within an information system.

10.

Data Import - import data in the specified format from a file.

11.

Data Manipulation the standard operation of sorting, merging,


input/output and report.

12.

Data Model describes data structures and design.

13.

Documentation describes an information system and helps the users


who will interact with it. It is essential for a successful system
operation and maintenance.

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14.

Entity Relationship Model- is a graphical model of information system


that depicts the relationships among entities.

15.

Error Message a message indicating detection of an error.

16.

File Structure is a particular layout of data in a computer file and


well defined available specification.

17.

List Box an on-screen display of text items in a scrollable window


that a user can select.

18.

Live Data a set of actual data used by the client to process


transactions and extracted by the developer for final system testing.

19.

Logical Model shows what a system must do, regardless of how it will
be implemented physically.

20.

Media Storage (also called storage medium). In computers, a storage


medium is any technology (including devices and materials) used to
place, keep and retrieve data. Although the term storage includes
both primary storage (memory), a storage medium usually means a
place to hold secondary storage such as that on a hard disk or tape.

21.

Menu a list of available options, especially as displayed on screen.

22.

Merging Of File combining or uniting two sets of data.

23.

Message Box - a small window that pops on your screen to warn that
your computer is about to perform an operation.

24.

Object Model describes objects which combine data and processes.

25.

Option Box - a movable window that is displayed on screen in response


to the user selecting a menu option.

26.

People Ware refers to a productive project team in the world of


software developing system composed of project officer, system
analysts programmers and researchers.

27.

Perfective Maintenance It involves changing and modifying the


system to respond to changing user requirements and organizational
needs improving systems efficiency.
It also involves enhancing
documentation.

28.

Process Model it describes system logic and processes that


programmers use to develop necessary code modules.

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29.

Project Proposal - a set of documents presented to the client which


states how the system will be develop to include the project
requirements.

30.

Pull Down Menu a menu in a graphical user interface whose title


is normally visible but whose contents are revealed only when
activated by pressing the mouse button while the pointer is over the
title to show the menu items.

31.

Runtime refers to the actual execution of a program.

32.

Runtime Error a problem that is encountered when program is being


executed.

33.

Schedule Of Activities illustrates a project schedule which contain a


detailed breakdown of assigned task and the responsible people ware
to complete the project.

34.

Screen Menu a list of systems module and sub- module usually


known as the Main Menu of the system.

35.

Software Maintenance process of enhancing and


deployed software as well as remedying defects.

36.

Solution the best alternative to solve the problem reported


client.

37.

Symbols (Flowchart) figures used in the flowchart. There are several


symbols used in systems development, to wit:

procedure

documents or
input/outputs
signifies flow
whether
downward,
upward, sideward

38.

connector

by the

off-page
connector
Y

optimizing

conditional box
answerable by
yes (Y) or no (N)

System Development - is a framework originally based upon rapid


application development that utilizes continues user involvement in
an interactive development and incremental approach which is
responsive to changing requirements.

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COMPUTER SERVICE, PHILIPPINE NATIONAL POLICE

39.

System Documentation describes the systems function and how they


are implemented. It is a reference material for programmers and
analyst who must support and maintain the system. It includes project
proposal, data dictionary, data flow diagram, object models, screen
layout and references.

40.

System Flowchart physical modeling tool that uses various symbols


to identify input and output operation, represent data or files and
shows media such as disk, documents and reports.

41.

System Implementation the process of installing the system that will


test and exercise the complete system in its actual environment to
determine its capabilities and limitations to know if the system is
functionally operative and is compatible with the other subsystems and
supporting elements required for its operational employment.

42.

System Outline consist of identified input and output requirements,


database files and system processes.

43.

System Presentation a live show of the proposed system by the


project team for the client/user with the use of projector and PC/
Laptop.

44.

System Testing includes a series of test to determine if the proposed


system is functioning properly. It involves the following:
a.
Program testing testing of individual programs and modules.
b.
Integration testing testing of two or more programs dependent
on each other.

45.

Test Data a set of data created for testing new or revised


application.

46.

Text Box - used to display text and to accept text entry from users.

47.

Tool Tips - a small text area that floats over an object when the cursor
comes to rest on it.

48.

Troubleshoot the attempt to locate the source of the


software problem and correct it.

49.

Users Manual a written guide with associated images intended to


give assistance to people using a particular system.

50.

Users Training lecture to help the users to be familiarized with the


software used and be comfortable in operating the system.

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hardware or

COMPUTER SERVICE, PHILIPPINE NATIONAL POLICE

51.

Walkthrough an administrative process for reviewing the design and


operation of a new system design. It is a review done by a small group
of people involved in the system development to check the existing
system models, to detect flaws inaccuracies, errors and omissions in
the proposed design.

K. DATA MANAGEMENT DIVISION


1.

Database (DB) an organized group or set of inter-related information


about a subject that can be processed, retrieved, analyzed and used
in drawing conclusions and making-decisions.

2.

Database Management System (DBMS) viewed as a system software


package that controls the development, use, and maintenance of the
databases of computer-using organizations.

L. NETWORK MANAGEMENT DIVISION


1.

Accomplishment Report of NMD ~ Pertains to the records of activities


and programs conducted in relation to the NMD duty and functions

2.

Anti-Virus (AV) Software a program that detects and removes


computer viruses.

3.

End-node a network node/end-point connecting workstation to the


PNP Campnet.

4.

Information System Owner PNP Unit/Office that legally owns the


Information System.

5.

Magic 7.1e Dongle Acknowledgement Form a form that serves as


acknowledgement of the Magic 7.1e dongle installed at the user/client
workstation.

6.

Magic 7.1e Runtime Dongle is a small hardware device that connects


to a computer to control access to PNP Salary System developed using
the Magic 7.1e development tool. When the dongle is not present, the
application refuses to run or runs in a restricted mode.

7.

Network Cable is the medium through which information usually


moves from one network device to another.

8.

Network Layout - the logical or physical diagram of both


existing
and proposed interconnection of computers and associated devices to
provide end-users with a means of communicating and receiving
information electronically without being limited by a geographical
distance.

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COMPUTER SERVICE, PHILIPPINE NATIONAL POLICE

9.

NMD SF (Network Management Division Service Form) - A form


formulated to serve as basis of actions taken/services rendered and
acknowledge by the requesting party upon network-related service is
rendered.

10.

PNP CampNet (PNP Campus Network) - A network based on


Transmission Control Protocol/Internet Protocol (TCP/IP) belonging to
the Philippine National Police sited within the perimeter of Camp
Crame.

11.

PNP Campnet User/Client - the user or client of a workstation


connected to the PNP Campnet.

12.

SF (Service Form) - an NMD document being accomplished by the


requesting party after rendering network related service by the NMD
personnel.

13.

User/Client the user of a workstation connected to a network

14.

Workstation (Campnet) - a personal computing device which is


physically connected to the PNP Campnet.

15.

PNPCS LAN is a network based on Transmission Control


Protocol/Internet Protocol (TCP/IP) belonging to the Philippine
National Police located within the perimeter of PNP Computer Service.

M. TRAINING AND RESEARCH DIVISION


1.

Annual Training Program refers to an annual ICT training program to


be offered by the PNPCS to the PNP personnel.

2.

Instructor - teachers facilitate student learning, often in a classroom


setup in a school/academy/learning center. The objective is typically a
course of study, lesson plan, or a practical skill, including learning and
thinking skills.

3.

Training - refers to the acquisition of knowledge, skills, and


competencies as a result of the teaching of vocational or practical
skills and knowledge that relates to specific useful skills.

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N. WEB ADMINISTRATION AND DEVELOPMENT DIVISION


1.

E-mail Electronic mail, is a store and forward method of composing,


sending, storing, and receiving messages over electronic
communication systems.

2.

E-mail System - applies both to the Internet e-mail system based on


the Simple Mail Transfer Protocol (SMTP) and to intranet systems
allowing users within one organization to e-mail each other. Often
these workgroup collaboration organizations may use the Internet
protocols for internal e-mail service.

3.

Web Development or Website Development - is a broad term for any


activities related to developing a web site for the World Wide Web or
an intranet. This can include e-commerce business development, web
design, web content development, client-side/server-side coding, and
web server configuration.

4.

Website is a collection of Web pages, images, videos and other


digital assets that is hosted on one or several Web server(s), usually
accessible via the Internet, cell phone or a LAN.

Administrative and Operations Manual

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