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Market research top-line

HCMC

Oct. 2012

HA NOI

THEME:

Mens behavior & drinking habit

DA NANG

About:

Viettrack is a monthly consumer research report of FTA Research & Consultant, aims to deliver
opinions, evaluations and perceptions of consumers about various topics including economic
situation, new trends, products & services etc.

We do hope that Viettrack could help producers and marketers feel the breath of consumers,
from which find out the most appropriate way to satisfy the consumers needs which is
increasingly sophisticated.

Viettrack is done according to ISO 20252:2006, the international quality standard in market
research and ESOMAR code of conduct.

Viettrack - October 2012:


Sampling size : N=300;
HCM = HN = DN = 100
Sex: Male
Economic class: ABCD
Age: 18 - 49

Product usage
Beer, instant coffee and CSD are the most popular drink toward male customers.
It seems to be wine and energy drink are more preferred in Hanoi comparing to HCMC and
Danang.
Overall

HCMC

Drank before

Drank in the last 3 months

48 62
90
85

Draught Beer
Energy Drink

33

Instant coffee
9
5

52

17

97

80

49

58

CSD

N=300

87

85

64
99
73

N=100

99

64
52

18

94
60

51

99
93

76

55
43

70
72

98

85
80
7

60

29

86

62

42

37

93

RTD Tea

99

91

40

74

86

100

97

88
86

N=100

95
88

52

18
10
86
81

99

79

66

44

100

84

90

73

82

72

22

55
63

27

42

100
94
91

24

83

49

98

61

95

77

58

Fruit juice

89
81
18
11

69

98
87
85

98

62

20
14

Drank in the last 1 month

58

33

Beer

Danang

96

88

Wine

RTD Coffee

Hanoi

58

N=100

80

Time of usage
Wine and Beer are mostly used at night time. However, in Hanoi, most of male consumers drink
beer at evening time, while instant coffee is chosen for morning time.
Beside, consumers often use energy drink, RTD Tea and CSD on the afternoon.
Overall

HCM

Morning
14

Wine

Draght beer

3 13

18

RTD Tea
CSD

67
63

38

17

52

75
12
24
42
50

N=300

25

20

54

11
54

72

20

N=100

54

86

N=100

47
34 48
55

28
6

69
67

13
46

100

71
50
42

5
11

97

14

74

6
10

18

45
50

14
14
81

32

89

61

11
13
8

47
47

17
58

3
81

73

12
20

13
15

12

19
18

52

24

10

77

21

79

20
27

100

21
29

79

43

19

62

36

94

20
67

20

28

Night

58

87

16

19

12
12

93

43

11

16

Fruit Juice

RTD Coffee

11

6
42

Evening
38

35

72

18

Energy drink

Instant coffee

2
46

Danang

25

78

17

Beer

Afternoon
5

33

Hanoi

43

58

30
22

60

23
28

N=100

74
73
70
68

Frequency of usage
Instant coffee is a popular weekly choice for male consumers. Beside, in respect of other
drinks, average usage is 2-3 times/week .

Less than once a month

3
9

10

7
16

3
6

23

3
5

12

12

17

Once a month

2-3 times per month

4
7

10

14

21
26
20

15

14

13
14

2
14

28

14

18

36

42

21

15

20

29

Once a week

23

28
33

2-3 times per week


24

36

30

4-6 times per day


Daily

35

30
10
3

8
4

Wine

Beer

N=187

N=273

32

13

Draught
beer

Energy
drink

Fruit juice

N=43

N=232

N=100

Instant
coffee

RTD
coffee

N=220

N=14

RTD tea
N=175

17
7

CSD
N=261

Drinking place - Overall


Alcohol drinks such as beer/wine are often used in on-premise, especially in Quan nhau while
other soft drinks are drunk mostly in off-premise such as at home or friends home.
Wine

Beer

Draught beer

Energy drink

Fruit juice

On-premise
Quan nhau

70

Restaurant

28

Food stalls

28

Disco/Bar/Club/Karaoke

77

70

34

20

28

17

20

27

25

18

10

Coffee Shop

44

46

Off-premise
Home

54

Friends/Relatives' Home

53

43

N=187

49

N=273

18

22

N=60

56

20

N=232

67

13

N=148

Drinking place - Overall


RTD coffee

Instant coffee

RTD tea

CSD

On-premise
Quan nhau

Restaurant

Food stalls

Disco/Bar/Club/Kar
aoke

22

Coffee Shop

23

30

10

52

12

53

41

Off-premise
Home
Friends/Relatives'
Home

68

69

N=26

N=220

64

19

N=211

62

22

N=261

Drinking partner - Overall


Liquor such as wine and beer are mostly used in friend gathering occasion, they rarely drink
alone.
However, other type of drinks, they could drink alone or with friend/colleague.
Wine
Alone

10

11

Friend/Colleague

83

90

75

23

24

23

Customer

26

21

27

54

Parents

Lover/Wife

57

12

16

N=187

N=273

N=60

61

68

69

10

43

Fruit juice

60

Neighbour

Relative

Energy
drink

Draught
beer

Beer

19

20

17

N=232

20

N=148

Drinking partner - Overall

RTD Coffee

Alone

77

Friend/Colleague

Neighbour

Customer

Relative

Parents

Lover/Wife

Instant Coffee

61

27

57

N=26

RTD Tea

N=220

65

62

68

65

10

16

CSD

21

10

18

N=211

25

14

N=261

Brand Usage CSD.


Coca-Cola is a most popular CSD, especially in Hanoi.
Overall

HCMC

Hanoi

Have drunk in the last 3 months


50

Coca-Cola

79

65

Pepsi

22

22
3

2
9

37

Bidrico

3
15
1

11

2
1

Xa Xi Vinh
Hao
Chuong
Duong

15

Big cola

15
4

8
1

20

4
1

15
2
4
1

2
11

11
1

1
N=261

1
N=93

2
N=88

75

55

10
1

6
15

Sprite

63
17

53

Mirinda

47

79

42

26

Fanta

65

78

27

7UP

Drink most often


84

39

Danang

N=80

Brand Usage Beer


In HCMC, Heineken is the most popular drink. But in Hanoi, consumers prefer Hanoi beer as their
first choice. Beside that, Danang people choose green Larue.
HCMC

Overall

Hanoi

Have drunk in the last 3 months


61

Heineken

Drink most often


29

68

37

Danang
15

69

45

27
28

Tiger

42

46

31
3

15
8

3
1

2
26

3
23
2

20
28

80
60

20
26

Green Larue

16

55

Ha Noi beer

Red Larue

26
6

26

Red Sai Gon

17

333
Green Sai
Gon

2
1

16
13

73
46

Zorok

Sapporo

15

1
N=273

N=89

N=96

N=88

36

Brand Usage Wine


In Hanoi, Vodka is the most popular drink. But in HCMC, it seem Vietnamese wines are more
popular than others.
Overall

HCMC

Hanoi

Have drunk in the last 3 months


45

Vodka
8

Whisky

21

Brandy

Gin wine

2
14

38

33

26
15
4
2

30
18
5

13

Vietnamese wines

30
26

63

Rum

74

4
2

Drink most often

30

37

Red/white Wine

Danang

19
12

17
5

5
2

3
1

1
N=187

N=58

N=87

N=42

Brand Usage Instant Coffee


Nescafe and Trung Nguyen caf are the most popular drink in all locations. Especially, in Hanoi and
HCMC, Trung Nguyen caf is ranked at top. However, in a general view, Nescafe is a dominant
brand comparing to other in the Danang market.
Overall

HCMC

Hanoi

Have drunk in the last 3 months

27

G7 (Trung
Nguyen)

Moment
(Vinamilk)
Maccoffee

29

62

57

34

22

6
2

18

23

8
2

27

49

46

26

43

25

38

47

27
49

Vinacafe

Drink most often

52

47

Nescafe

Danang

Americafe
N=220

N=80

N=85

N=55

Brand Usage Energy Drink


Therefore, this 3 brands have a highest demand among other in Energy drink market.
HCMC

Total

Hanoi

Have drunk in the last 3 months


27

Sting

22

Number 1

52

65

27

61

22

1
4

Buffalo

9
2

1
1

Red Tiger

17

15
1

10
1
5

1
3

Sumo
N=232

N=84

N=86

35

36

33

15

44

30

47

28

37

55

45

Samurai

45

27

29

27

Lipovitan

Drink most often

44

Red Bull

Danang

N=62

Source of Information - Overall


Almost people get to know a new brand of drink through television advertising. However, liquor is
often noticed by word of mouth such as from friends, relatives.

CSD

Beer

Television Advertising

Radio

19

Outdoor advertising
(poster, signboard)

48

Instore advertising

46

Word of mouth

48

N=261

19

13

39

81

18

21

15

19

36

49

42

65
N=273

Energy drink
78

25

30

Newspaper/Magazine

Coffee

64

92

Internet Advertising

Wine

40

41

41

44

72
N=187

43

N=220

N=232

Source of Information - HCMC

CSD

Beer

Television Advertising

37

38

Newspaper/Magazine

27

75

Instore advertising

Word of mouth

18

18

46

22

N=93

16

21

57

46

59

29

54
N=89

87

24

Outdoor advertising
(poster, signboard)

Energy Drink
84

26

19

Coffee

85

96

Internet Advertising

Radio

Wine

41

78
N=58

66

24
N=80

38

16
N=84

Source of Information - Hanoi

CSD

Beer

Television Advertising

Radio
Outdoor advertising
(poster, signboard)

13

14

Instore advertising

Word of mouth

11

23

13

45

69
N=96

13

49

57
N=88

13

35

67

15

19

Energy drink

61

23

22

Newspaper/Magazine

Coffee

46

84

Internet advertising

Wine

15

31

71
N=87

40

52
N=85

59
N=86

Influence Sources - Danang

CSD

Beer

Television Advertising

14

30

Newspaper/Magazine

16

48

Instore advertising

14

Word of mouth

18

39

31

52

71
N=88

38

51

68

N=80

31

56

90

13

Outdoor advertising
(poster, signboard)

Energy drink
96

19

11

Coffee

61

95

Internet advertising

Radio

Wine

51

64
N=42

50

48

49
N=55

60
N=62

Influence factors toward choices of brand - Overall


Wine
Beer
Reasonable price (55%)
Origin (54%)
Trusted brand by family
and friend (52%)
Alcohol concentration
(51%)

Alcohol concentration (54%)


Origin (52%)
Trusted brand by family and friend (51%)
Reasonable price (47%)

Energy Drink

Reasonable price(46%)
Origin (44%)
Branded (40%)

CSD
Reasonable price (66%)
Origin (53%)
Trusted brand by family and
friend (49%)
Branded (42%)
gas percentage (37%)

Instant coffee

Scent (49%)
Origin (46%)
Strong (bitter) taste (42%)
Reasonable price (41%)
Branded (35%)

Price is the most influence factors toward almost customers choice of brand such as
beer, energy drink and CSD. Beside that, in term of wine, alcohol concentration is more
likely important. Additionally, coffees scent is more significant comparing to its price.
And the last but not least, the origin of product is the most popular factors that
consumers are usually concerned when purchasing drink products.

Occasion of Usage - Overall


Common drinks such as coffee and energy drink can be used in anytime while liquor and CSD
are more likely to be used in friend gathering occasion and big event such as wedding.

CSD

Beer

Birthday party/
Wedding/ Anniversary

56

Friends gathering

29

12

52

N=261

20
N=273

22

15

18
N=187

46

16

24

28

54

43

26

Energy drink

10

67

59

10

Others (Anytime)

55

82

40

Holiday/Vacation

Coffee

76

56

Family garthering

Customer meeting

Wine

22

61
N=220

70
N=232

Occasion of Usage - HCMC

CSD

Beer

Birthday party/
Wedding/ Anniversary

59

Friend gathering

Others (Anytime)

50

12

7
N=89

16

80

41

40

51

Energy drink

85

64

16

N=93

71

90

46

Holiday/Vacation

Coffee

92

72

Family gathering

Customer meeting

Wine

19

26

20

16

10
N=58

61

31

53
N=80

67
N=84

Occasion of Usage - Hanoi

CSD

Beer

Birthday party/
Wedding/ Anniversary

49

Friend gathering

Holiday/Vacation

48

39

Family gathering

Customer meeting

Wine

21

13

47
N=88

39

18
N=96

23

Energy drink

29

54

42

11

Others (Anytime)

47

67

33

Coffee

31

23

14

11

19

11

11

20
N=87

14

57
N=85

66
N=86

Occasion of Usage Da nang

CSD

Beer

Birthday party/
Wedding/ Anniversary

60

Friend gathering

89

56

Family gathering

Customer meeting

Wine

Holiday/Vacation

11

60
N=80

24

35
N=88

57

16

39

23

24
N=42

45

51

52

18

Energy drink

22

69

74

23

Others (Anytime)

50

92

41

Coffee

82
N=55

79
N=62

Beer Drinking habit


Overall

HCMC

Hanoi

Danang

Package Type
Often drink
Bottle
330/335/350 ml

50

Bottle 500ml

83

54

96

99

41
16

21

60

45

72

32
5

85

46

23

76

10

69

51

17

Can 330/350/355
ml
Can 500ml

Drink most often

47
8

Volume of consumption
Less than 1 bottle per week
11

10

25

30

19

27

24

27

18

9
6
7

1-3 bottle per week


4-6 bottle per week
7-9 bottle per week
10-14 bottle per week
15-19 bottle per week
More than 20 bottles each
time

8
4
6
N=273

16

6
26

15
N=89

31

14
29
3
N=96

17
5
N=88

Beer such as bottle beer and can beer from 330-350ml have higher demand comparing to
other. It seems to be that HCMC and Danang people drink more beer than Hanoi people.

Cost per purchase of beer/wine - Overall


People from HCMC spend more for beer/wine comparing to people in Hanoi and Danang. Almost
people from Hanoi and Danang spend less than 100,000 vnd per time drinking beer while people
from HCMC average spending cost is from 100,000 200,000 vnd.
Average cost of 1bottle of wine is usually less than 100,000 vnd.

Beer (per time)


Overall
From 1,000,000 and more

700,000 - 799,000 VND

14

5
14

Hanoi
5

Danang

Overall HCMC

3
8

17

9
3
5
10

18

Danang
10
14

14
7

16

20

Hanoi

12

33

600,000 - 699,000 VND


500,000 - 599,000 VND

HCMC

Wine (per bottle)

14

31

18

400,000 - 499,000 VND


40

300,000 - 399,000 VND


200,000 - 299,000 VND

74
57

56

N=96

N=88

60

59

N=187

N=58

54

44

100,000 - 199,000 VND


19

< 100,000 VND


N=273

N=89

N=87

N=42

Snack to use with beer/wine


Men are preferred peanut and pork bologna to drink with alcohol. There are not much different
between locations.
HCMC

Overall

Hanoi

Use
Fruit
Stir fry vegetable

Often use
42

54

10

19

69

24
71

78

19

17

N=90

47

66

30

18

71

33

71

26

30
3

52

35

N=275

65

11
64

Peanut/bean

54

11

34

50

Nothing

38

17

Pork bologna

Danang

21

N=96

29

16
N=89

Expenditure this year VS last year CSD


This year and last year, almost people spend an equivalent amount on soft drink.

Overall

HCMC

Hanoi

Danang
11

This year, I spend more on this drink


comparing to last year

22

This year and last year, I spend an


equivalent amount on this drink.

59

This year, I spend less on this drink


comparing to last year.

19

29

25

69

N= 261

52

58

19

17

20

N= 88

N= 80

N= 93

Expenditure this year VS last year Beer


Consumers spend an equivalent amount in this year and last year for beer. Especially, male
consumers in HCMC spend more than the other 2 locations.

Overall
This year, I spend more on this drink
comparing to last year

This year and last year, I spend an


equivalent amount on this drink.

This year, I spend less on this drink


comparing to last year.

34

48

18

N= 273

HCMC

Hanoi

Danang

27
36

39

37

23

N= 89

58

47

15

17

N= 96

N= 88

Expenditure this year VS last year Wine


As can be seen, consumers also spend an equivalent amount for wine in this year and last year.

This year, I spend more on this drink


comparing to last year

Overall

HCMC

20

19

This year and last year, I spend an


equivalent amount on this drink.

53

This year, I spend less on this drink


comparing to last year.

27

Hanoi

Danang
14

24

52

48
56

N= 187

33

33
19

N= 58

N= 87

N= 42

Expenditure this year VS last year Instant Coffee

Almost people spend an equivalent amount for instant coffee and energy drink in this year
and last year.
Overall
This year, I spend more on this drink
comparing to last year

20

This year and last year, I spend an


equivalent amount on this drink.

65

This year, I spend less on this drink


comparing to last year.

16

N= 220

HCMC

23

Hanoi

19

Danang
16

57
75

68

24
10

N= 80

N= 85

N= 55

Expenditure this year VS last year Energy Drink

Overall
This year, I spend more on this drink
comparing to last year

This year and last year, I spend an equivalent


amount on this drink.

This year, I spend less on this drink comparing


to last year.

14

71

HCMC
14

Hanoi

Danang
7

20

55

84

79

25
15

N= 232

10

N= 84

N= 86

N= 62

Preferred promotion type CSD


In the respect of CSD, the most preferred promotion type is bigger size with the same price or
mobile phone. In a general point of view, Hanoi people has less care about promotion program
comparing to HCMC and Danang people.
HCMC

Overall
Bigger size with the same price

Hanoi
40

35

Mobile phone

31

Computer/ laptop

30

Bonus the same product brand

29

Motorbike

27

Car

26

Discount on the product price

25

Smart phone/Iphone/Ipad

23

Camera

23

Gold metal

20
N= 261

24

27

39

28
37

49

19

14

31

21

11

49

24
29

46

11

34

23

10

N= 93

40

27

15

Danang

43

21

40

15
N= 88

45
N= 80

Preferred promotion type Beer


Mobile phone and Laptop are the most preferred promotion when consumers purchasing beer.

HCMC

Overall
Mobile phone

Hanoi
34

35

Computer / Laptop

34

Motorbike

29

Car

29

Discount on the product price

28

Fridge/ air-conditioning/washing
machine

26

Camera

26

Bonus the same product brand

24

Bigger size with the same price

23
N= 273

29

26

32

Smart phone/Iphone/Ipad

Danang

21
37

50
26

23

43

12
37

53

13

12

35

18

16

50

20

42

16

14
N= 89

56

10

19

15

43

42
24

N= 96

32
N= 88

The most preferred promotion Wine


In term of alcohol, promotion such as direct discount on the products price or a mobile phone
are more effected.
HCMC

Overall
Discount on the product price

Hanoi
55

33

Mobile phone

24

Smart phone/Iphone/Ipad

21

Motorbike

21

Computer/Laptop

21

Bigger size with the same price

20

Camera

18

Car

17

Gold metal

17

Bonus the same product brand

16
N= 187

22

19

22

19

22

24

Danang
24
33
24

14

10

31

16

45
31

16
9

16

26

15

33

14
21

N= 58

12

43

13
N= 87

17
N= 42

Preferred promotion type Instant Coffee


The most effected promotion for common drinks such as instant coffee and energy drink is adding
bonus product with same brand.
HCMC

Overall
Bonus the same product brand

41

36

Discount on the product price

26

Bigger size with the same price

25

20

Mobile Phone

24

19

Computer/Laptop

21

T-shirt/ Helmet/ Fashion cap

20

Smart phone/Iphone/Ipad

18

Car

15

Gold metal

15

Camera

Hanoi

13
N= 220

35

Danang

21

53

40
28

27

25

29

25
28

38

27

26

24

11

36

14
10

N= 80

36

6
N= 85

29
N= 55

Favorite promotion type Energy drink

HCMC

Overall
Bonus the same product brand

Hanoi
38

34

Discount on the product price

31

mobile phone

28

Bigger size with the same price

27

Danang

23

38

44

20

25

37

17

30

48
24

27

Computer/Laptop

19

Smart phone/Iphone/Ipad

19

17

37

Motorbike

18

16

36

T-shirt/ Helmet/ Fashion cap

18

Car

18

Camera

17
N= 232

11

15

21

12

8
7
N= 84

36

23

11

40

8
N= 86

44
N= 62

MEDIA HABIT

Favorite activities
HCMC

Overall
Watch movie at home

Hanoi
82

70

Drink and party with friends

65

Listen to music

64

Searching Internet

Watch Sport

39

39

Visit friends

37

41

Play Computer Games

36
N=300

54

33

32

54
48

39

31

47

40

38
N=100

67

38

50

40

85

45

56

Play Sport

86

39

79

46

69

53
71

49

Read Newspaper/Magzine

58

63

67

Coffee with friends

Danang

31

36
N=100

35
N=100

Watching TV hour
HCMC

Overall
20h01 - 21h00

Hanoi
64

61

19h01 - 20h00

59

21h01 - 22h00

55

18h01 - 19h00

52

22h01 - 23h00
11h01 - 12h00

28

12h01 - 13h00

27

17h01 - 18h00

64

53

63

50
61
37

15

49
31

28

45

15

20

22
28

22
9

N=300

60

42

14

53

61

19

19

0h01 - 1h00

53

41

22

23h01 - 24h00

66

35

40

Danang

N=100

N=100

11
N=100

Popular TV channel
HCMC

Overall
HBO

81

VTV3

79

VTV1

VTV2

65
57

Star Sport

34

Cinemax

62

64
25

47
46

25

41

36
45

29

65

40

29

39

91

74
67

43

78
95

40

46

HTV9

82

50

56

HTV7

Danang

82

60

Star Movie

Danang

Hanoi

42

42
1
68

23
N=300

N=100

N=100

N=100

Popular Programs
HCMC

Overall
News

Hanoi
75

78

Football
TV film

Music
Other sport
Natural world
Talk show

23

Advertisement

23

Documentary film

23
N=300

32

33

36

36

66

29

31

37

70
72

64

42

76

41

35

58

89
79

74

62

Gameshow

69

56

70

Danang

47

25

48

33
16

28

20

34
21

N=100

N=100

N=100

Popular Newspaper
HCMC

Overall
Bong Da

53

Thanh Nien

43

73

44

The Thao Ngay Nay


Tiep Thi Gia Dinh
Thoi Trang Tre

10

Auto Vietnam

Thanh nien (weekly


newspaper)

Dan Ong

The thao SGGP

N=300

66

56
24

30

17

57

13

20

Danang
60

67

47

Tuoi Tre

Hanoi

22

11

11

16

14
11

8
12

4
1

N=100

N=100

N=100

Popular Website
HCMC

Overall
Google.com.vn

Hanoi
77

67

Youtube.com

47

24h.com.vn

46

Facebook.com

45

Vnexpress.net

44

Yahoo.com

43

Dantri.com.vn

40

Zing.vn

40

Nhaccuatui.com

68

54

57

37

42

50
51

53

45

23

60

44

60
54

28

39

25

37
62

55
36

24

Tuoitre.vn

Danang

33

22

43

13

22
22

18

N=300

N=100

N=100

N=100

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