Work Experience Brief Summary

TABLE OF CONTENTS
Sales/Marketing work activities .................................................................................................................. 2
RESPONSIBILITIES ...................................................................................................................................... 2
Business to business (B2B) .................................................................................................................... 2
Business to customer or consumer (B2C) ............................................................................................. 2
Marketing executive work activities ..................................................................................................... 3
Key skills ................................................................................................................................................ 4
HR Executive work activities ........................................................................................................................ 5
RESPONSIBILITIES ...................................................................................................................................... 5
1 PROVIDE support to supervisors and staff to develop the skills and capabilities of staff ................. 5
2 MONITOR staff performance and attendance activities.................................................................... 5
3 COORDINATE staff recruitment and selection process in order to ensure a timely organized and
comprehensive procedure is used to hire staff .................................................................................... 6
KNOWLEDGE, SKILLS AND Atributes ......................................................................................................... 6
Knowledge............................................................................................................................................. 6
Skills....................................................................................................................................................... 6
Personal Attributes ............................................................................................................................... 7
Teacher Assistant work activities ................................................................................................................ 8
Primary responsibilities............................................................................................................................. 8
Skills Obtained........................................................................................................................................... 8
Customer Tele Sales Representative ........................................................................................................... 9
Tele sales/marketing Representative Job Duties ...................................................................................... 9
Telemarketing Representative Skills learned............................................................................................ 9
Takaful (Islamic Insurance) Manager......................................................................................................... 10
Insurance Sales Manager Job Responsibilities........................................................................................ 10
Sales Tasks and Activities ........................................................................................................................ 10
Sales/Marketing Internship ....................................................................................................................... 11
Expect to learn in this Internship: ........................................................................................................... 11
Responsibilities: ...................................................................................................................................... 11

SALES/MARKETING WORK ACTIVITIES

The following type of Career activities I have done in my job:
RESPONSIBILITIES

BUSINESS TO BUSINESS (B2B)

B2B sales involve selling products or services from one business to another I have responsible
for:

relationship building
researching the market and related products
Presenting the product or service favorably and in a structured professional way face-to-face

BUSINESS TO CUSTOMER OR CONSUMER (B2C)

B2C sales involve direct selling to the consumer or end user Examples include selling credit cards
via the telephone or selling new cars in a showroom
Typical activities as a sales executive in SkyAims generally include:

listening to customer requirements and presenting appropriately to make a sale

maintaining and developing relationships with existing customers in person and via
telephone calls and emails
cold calling to arrange meetings with potential customers to prospect for new business
responding to incoming email and phone enquiries
acting as a contact between a company and its existing and potential markets
negotiating the terms of an agreement and closing sales
gathering market and customer information
representing their company at trade exhibitions, events and demonstrations
negotiating on price, costs, delivery and specifications with buyers and managers
challenging any objections with a view to getting the customer to buy
advising on forthcoming product developments and discussing special promotions
liaising with suppliers to check the progress of existing orders

checking the quantities of goods on display and in stock

recording sales and order information and sending copies to the sales office, or entering
figures into a computer system
reviewing own sales performance, aiming to meet or exceed targets
gaining a clear understanding of customers' businesses and requirements
making accurate, rapid cost calculations and providing customers with quotations
feeding future buying trends back to employers
Attending team meetings and sharing best practice with colleagues

MARKETING EXECUTIVE WORK ACTIVITIES

I have responsible for:

analyzing and investigating price, demand and competition

devising and presenting ideas and strategies
promotional activities
compiling and distributing financial and statistical information
writing reports
organizing events and product exhibitions
monitoring performance
managing campaigns on social media
liaising and networking with a range of stakeholders including customers, colleagues, suppliers
and partner organizations
communicating with target audiences and managing customer relationships
sourcing advertising opportunities and placing adverts in the press - local, regional, national
and specialist publications - or on the radio, depending on the organization and the campaign
Organizing photo shoots
arranging the effective distribution of marketing materials
maintaining and updating customer databases
Organizing and attending events such as conferences, seminars, receptions and exhibitions
sourcing and securing sponsorship
conducting market research, for example using customer questionnaires and focus groups

contributing to, and developing, marketing plans and strategies

managing budgets

evaluating marketing campaigns

monitoring competitor activity
Supporting the marketing manager and other colleagues

KEY SKILLS

I have learned:
Good teamwork skills
Confidence
Time management
Challenge oriented
Customer care & dealing
Customer long term relations
Good Communication skills
Adaptability
Good organization and planning skills
Creativity
Commercial awareness
Numerical skills
IT skills etc.

HR EXECUTIVE WORK ACTIVITIES

RESPONSIBILITIES

1 PROVIDE SUPPORT TO SUPERVISORS AND STAFF TO DEVELOP THE SKILLS A ND CAPABILITIES OF

STAFF

Main Activities
Ensure that accurate job descriptions are in place
Provide advice and assistance with writing job descriptions
Provide advice and assistance when conducting staff performance evaluations
Identify training and development opportunities
Organize staff training sessions, workshops and activities
Process employee requests for outside training while complying with polices and
procedures
Provide basic counseling to staff who have performance related obstacles
Provide advice and assistance in developing human resource plans
Provide staff orientations
2 MONITOR STAFF PERFORMANCE AND ATTENDAN CE ACTIVITIES

Main Activities
Monitor daily attendance
Investigate and understand causes for staff absences
Recommend solutions to resolve chronic attendance difficulties
Provide basic counseling to staff who have performance related obstacles
Provide advice and recommendations on disciplinary actions
Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the
staff absence has been adequately covered off to ensure continuity of Services
Inform affected staff or residents of unexpected absences from work and coordinate actions
ensuring the continuity of services such as cancellation of events

3 COORDINATE STAFF RECRUITMENT AND SELEC TION PROCESS IN ORDE R TO ENSURE A TIMELY
ORGANIZED AND COMPRE HENSIVE PROCEDURE IS USED TO HIRE STAFF

Main Activities
Provide advice and assistance to supervisors on staff recruitment
Prepare notices and advertisements for vacant staff positions
Schedule and organize interviews
Participate in applicant interviews
Conduct reference checks on possible candidates
Prepare, develop and implement procedures and policies on staff recruitment
KNOWLEDGE, SKILLS AND ATRIBUTES
(The knowledge, skills and atributes required for satisfactory job performance)
KNOWLEDGE

Knowledge in the following areas:

human resources management
job descriptions
performance review methods and techniques
staff training, development and recognition
mentoring and coaching
understanding of government relevant legislation, policies and procedures
SKILLS

supervisory skills
team building skills
problem solving skills
basic counseling skills
negotiations skills
effective verbal and listening communications skills
computer skills including the ability to operate spreadsheets and word processing programs
at a highly proficient level
effective written communications skills including the ability to prepare reports, proposals,
policies and procedures
effective public relations and public speaking skills
research and program development skills

stress management skills

interviewing skills
time management skills

PERSONAL ATTRIBUTES

maintain standards of conduct

be respectful
possess cultural and political awareness and sensitivity
be flexible
demonstrate sound work ethics
be consistent and fair

TEACHER ASSISTANT WORK ACTIVITIES

PRIMARY RESPONSIBILI TIES

Assist faculty members with classroom instruction, exams, record keeping, and other
miscellaneous projects
Tutor or mentor students
Perform laboratory research
Obtain materials needed for classes, including texts and other materials
Prepare presentations for lectures
Deliver lectures
Hand out assignments and grade papers
Proctor examinations
Record grades and inform students of their final grades
Arrange for teaching observations
Meet with students during office hours
Assist with student conferences
Lead discussion sections
Teach undergraduate courses
Create and write materials such as a syllabus, visual aids, answer keys & supplementary notes
Correspond with students on Whiteboard or related inter-campus communication system
Enforce laboratory rules
Take attendance and record responses
Record lecture given by professor
SKILLS OBTAINED

Enthusiasm
Imagination
Energy
Adaptability
Patience
Responsibility

CUSTOMER TELE SALES REPRESENTATIVE

TELE SALES/MARKETING REPRESENTATIVE JOB D UTIES

Advises present or prospective customers by answering incoming calls on a rotating basis;

operating telephone equipment, automatic dialing systems, and other telecommunications
technologies
Influences customers to buy or retain product or service by following a prepared script to give
product reference information
Documents transactions by completing forms and record logs
Maintains database by entering, verifying, and backing up data
Keeps equipment operational by following manufacturer's instructions and established
procedures; notifying team leader of needed repairs
Maintains operations by following policies and procedures; reporting needed changes
Maintains quality service by following organization standards
Maintains technical knowledge by attending educational workshops; reviewing publications
Contributes to team effort by accomplishing related results as needed
TELEMARKETING REPRESENTATIVE SKILLS LEARNED

Influence
Telephone Sales
Customer Focus
Data Entry Skills
Selling to Customer Needs
Closing Skills
Telephone Skills
Organization
Energy Level
Persistence
Product Knowledge

TAKAFUL (ISLAMIC INSURANCE) MANAGER

INSURANCE SALES MANA GER JOB RESPONSIBILI TIES

I as an Insurance Sales Manager generally has the following responsibilities:

Setting strategies and directions for insurance sales unit, and translating these strategies
into goals for individual sales agent
Providing guidance and coaching for sales agents; actively assisting with large or
complex deals
Monitoring the full range of the insurance company's products and strategies, as well as
those of competitors and general industry trends
Manages and directs a sales force to achieve sales and profit goals
Designs and recommends sales programs and sets short- and long-term sales strategies
Evaluates and implements appropriate new sales techniques to increase the
department's sales volume
May recommend product or service enhancements to improve customer satisfaction and
sales potential
Ensures projects are completed on time and within budget
Acts as advisor to sales team regarding projects, tasks, and operations
Get familiar with a variety of the field's concepts, practices, and procedures
Relies on extensive experience and judgment to plan and accomplish goals
Performs a variety of complex tasks
Leads and directs the work of others
Typically reports to head of a unit/department

SALES TASKS AND ACTI VITIES

Designs short-term and long-term goals and plans for a sales of insurance
Negotiates with new potential clients for the organization
Designs and implements new sales strategies to be used within the organization
Predicts trends and directions of sales activities and tasks
Liaises and updates different departments (e g marketing) about the current projects of the
sales department
Articulates historical background and future perspective of sales tasks and activities

SALES/MARKETING INTERNSHIP
EXPECT TO LEARN IN THIS INTERNSHIP:

Sales and Marketing

Team Leadership
Sales Training
Sales and Marketing Strategies
Sales Techniques
RESPONSIBILITIES:

Implement detailed objectives for new business in line with overall company goals
Daily Interaction with New People
Initiate leads into the sales cycle,
Develop a thorough knowledge of EVENT up products and services
Learn the basic fundamentals of sales such as cold calling, research, relationship management,
and data management
Assist and collaborate with sales reps and event planners on a need basis
Create and update database of event proposals and quote requests into Excel
Prospect new event spaces and venues throughout Pakistan markets and create new listings
onto company website
Research and stay up to date with competitors and industry trends
Learn the basics of Salesforce, the #1 CRM tool in business Prospecting support on behalf of
Waqqar Alam & Zeeshan Ahmed
Observe sales calls with RDS of Sales and Business Development
Assist in preparing sales presentations and new client contracts
Attend client calls with Client Account Managers
Assist in preparing new campaign strategies including trade shows, email, and outbound
calling
Assess current campaigns to measure success and profitability
Provide support with social media efforts
Assisting with sales lead generation, qualification and follow up