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JINAN UNIVERSITY
SAIDA LEBANON
FACULTY OF BUSINESS ADMINISTRATION
PROJECT
MANAGEMENT INFORMATION SYSTEM
TOPIC
MIS OF KFC
Instructor
PROF. KAMEL BARBAR
Submitted by:
Afif OsamaZaklit
JINAN UNVIVERSITY
Thank You
Afif O. Zaklit
JINAN UNIVERSITY
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Table of contents
Advantages of MIS
Disadvantages of MIS
Introduction to Company(KFC)
History of company
Objectives of ERP
Advantages of ERP
Disadvantages to ERP
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Function of ERP
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EXECUTIVE SUMMARY
It has been immensely founded that Management information system(MIS) is an
very important part of any organization,even a small or big organization needs
MIS in their working.MIS makes the organization very systematic and
orderly.ERP-Enterprise Resource Planning is a part of MIS which is followed
by KFC.Here there is a deep study done on MIS system of KFC so that through
this research we can have a glance on how MIS is useful in any firm. ERP is the
new invention of Information technology in which experts make the system for
integration of all business processes. Enhancing the customer relationship
management is a main feature coming under the core objectives of ERP. The
new web-based system enables quicker generation of inventory,saled and
revenue reports-going from 1hour to 20minutes.This helps the KFC
management to make more accurate and quicker decisions in response to
demand changes. With ERP, business can better control over its billing to
customers and receivables. With the ability to automate processes. It provides
better operational, financial and accounting control over its billing operations
and receivables.ERP system can be used for accomplish every task by
integrating the information system, seamless flow of information across every
department . It is helpful to make automation of every business process. systems
are more secure as centralized security policies can be applied to them. All the
transactions happening via the ERP systems can be tracked. There are various
modules in an ERP system like Finance/Accounts, Human Resource
Management, Manufacturing, Marketing/Sales, Supply Chain/Warehouse
Management, CRM, Project Management, etc.Thus this project has an deep
understanding of the ERP system and its working in KFC.For any proper
working and maintaining of the firm it is mandatory to follow the MIS so that it
works easily without any complexion.
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school
marketing,
human
resources,
production,
inventory
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Companies are able to identify their strengths and weaknesses due to the
presence of revenue reports, employees' performance record etc. Identifying
these aspects can help a company improve its business processes and
operations.
Giving an overall picture of the company.
Acting as a communication and planning tool.
The availability of customer data and feedback can help the company to
align its business processes according to the needs of its customers. The
effective management of customer data can help the company to perform
direct marketing and promotion activities.
MISs can help a company gain a competitive advantage. Competitive
advantage is a firms ability to do something better, faster, cheaper, or
uniquely, when compared with rival firms in the market.
It Facilitates planning : MIS improves the quality of plants by providing
relevant information for sound decision - making . Due to increase in the size
and complexity of organizations, managers have lost personal contact with the
scene of operations.
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DISADVANTAGES OF MIS
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Introduction to KFC
Kentucky Fried Chicken is one of the leading fast food Franchise concepts of
today;present in a variety of countries around the world and has been proficient
to launch a renowned International reputation in multiple continents. Starting in
the United States in the 1930s, it has grown to become a true multi-domestic
company. KFC has focused on foreign markets since the 1960s and has initiated
a new challenge today in conquering.
KFC, known as Kentucky Fried Chicken, is a chain of fast food restaurants
based in Louisville,Kentucky.
In the midst of the depression, Harland Sanders who was born just outside
Henryville ( Indiana), opens his first restaurant in the small front room of a gas
station in Corbin, Kentucky.
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KFC was founded by Harland Sanders, an entrepreneur who began selling fried
chicken from his roadside restaurant in Corbin, Kentucky, during the Great
Depression. Sanders identified the potential of restaurant franchising, and the
first "Kentucky Fried Chicken" franchise opened in Salt Lake City, Utah in
1952. KFC popularized chicken in the fast-food industry, diversifying the
market by challenging the established dominance of the hamburger. By branding
himself "Colonel Sanders", the founder became a prominent figure of American
cultural history, and his image remains widely used in KFC advertising. The
company's rapid expansion saw it grow too large for Sanders to manage, and in
1964 he sold the company to a group of investors led by John Y. Brown, Jr. and
Jack C. Massey.
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For the small / medium-sized business, there are four distinct facets to an
implementation, and ignoring or short-cutting any of them can lead to a very
unhappy user when all is said and done:
1. Data migration
2. Business Consulting
3. Configuration
4. User Training
Data Migration
You dont want to manually key in your customers and part numbers. You also
want your new ERP system to have all your sales history in place. The good
news is that, from a technology perspective,migrating this information is
usually not a problem. The bad news is that it can usually be done quickly or
correctly, but not both. To migrate data into a new system optimally, allowing
you to use the new system to its potential, will usually entail some data
cleansing (or massaging) activities by both the software vendor and the
end user.
Data migration is not a single-stage activity. Youd want to migrate data ahead
of time, to sanity check and for training purposes (see later), and then again at
point of go-live.
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Business Consulting
The business processes and procedures that youve developed while working
with your entry-level system (and probably some Excel spreadsheets to
supplement it) may work well for you at present and of course you have a
comfort level with familiar processes. But this may not be the best way to
operate once you have a more powerful business software tool at your
disposal. A good ERP Software Vendor will assist you in optimizing your
processes to take maximum advantage of the system, and eliminate procedural
bottlenecks and / or duplication.
Configuration
Your new ERP system will be much more configurable than perhaps youre
accustomed to.
The same system can behave quite differently (and even look and feel
different) depending on how its set up. Getting the initial setup right is crucial
to a smooth implementation. While you should be guided by the vendor, you
need to actively participate in this process to ensure that what you ant to get
out of the system is taken into account during setup. While many
configuration options can be changed / reversed even after you are live on the
ERP system,
by that time your hands will be full, and you may never get to making those
changes. Do it right the first time.
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User Training
No matter how user-friendly a system is, users need training. I believe that in
the small / medium-sized business, there is no point training most end users
until just a few days before go-live. Otherwise most of the training is forgotten /
wasted. A power user or two should be trained ahead of time, but most users
should experience training and go-live as a single, contiguous exercise. Users
should only ever be trained on their actual (migrated) data, and should be
trained on any changes to business processes at the same time.
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1. With ERP , business can better control over its billing to customersand
receivables. With the ability to automate processes. It provides better
operational, financial and accounting control over its billing operations and
receivables.
2. ERP system can be used for accomplish every task by integrating the
information system , seamless flow of information across every department .
It is helpful to make automation of every business process .
3. Because ERP works on IT's basic rules 'input -process-output ' , So it is also
using as management information system (MIS ) .
4. ERP treats the organisation as single entity and caters to the information
needs of the whole organisation because information is the key resource of
every organisation to win the competition . ERP system provides accurate ,
relevant and timeliness information to all department on one software system
.
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UNIVERSITY
It helps to save a lot of time and resource for deployment and training
across various countries.
Accounting module provides advanced projrct accounting integrated to an
enterprise general ledger to help deliver better data quality for enhanced
compliance and financial management and multiple options for expense
allocation on projects.
Dynamic configuration capabilities enable sales and customer service
representatives to correctly enter sales order combinations comprised of
products and service offerings.
ERP incorporates customer-driven user interface improvements and
adopts a consistent Oracle standard to enhance productivity and improve
the visual experience.
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