Академический Документы
Профессиональный Документы
Культура Документы
Production and
Operations
Management
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Ankush Bhatia
Ankush Soni
Ayush Bhalla
Divybhan Singh
Mohit Khandelwal
Table Contents
1. Acknowledgment 3
• Overview
• Scope
• Requirement of QMS
3. Company overview 7
5. References 10
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ACKNOWLEDGEMENT
With great pleasure and profound privilege, We express our gratitude and
indebtedness along with sincere thanks to Ms Habiba Abbasi for giving us the
opportunity to work on this project.
We would also like to pay gratitude to our Project guide, Anurag Sharma (Senior
software Engineer) and Soumya Samant (Senior Software Engineer) Samsung
Electronics , who has been a sincere advisor and inspiring force behind this project.
This Project would not have been a success without the help of our group
members.
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Introduction to ISO 9000
Overview
The ISO 9000 standard was developed to assist organizations, of all types and
sizes, to implement and operate effective quality management systems.
ISO 9000 describes fundamentals of quality management systems and specifies the
terminology for quality management systems. ISO 9000 created by the
International Organization for Standardization International standardization began
with the International Electrotechnical Commission (IEC) in 1906. This led to the
development of the International Federation of National Standardizing
Associations (ISA) in 1926. ISO 9000 was conceived in 1987, updated in 1994,
and again in 2000.
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principles that can be used by top management in order to lead the organization
towards improved performance:
• Customer focus
• Leadership
• Involvement of people
• Process approach
• System approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relationships
These 8 principles form the basis for the quality management system standards
within the ISO9000 Standards.
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Scope
The International Standard describes fundamentals of quality management systems,
Which form the subject of the ISO 9000 family, and defines related terms.
This International Standard is applicable to the following:
a) Organizations seeking advantage through the implementation of a quality
management system
b) Organizations seeking confidence from their suppliers that their product
requirements will be satisfied
c) Users of the products20000 Introduction Toolkit
d) Those concerned with a mutual understanding of the terminology used in quality
Management (e.g. suppliers, customers, regulators);
e) Those internal or external to the organization who give advice or training on the
Quality management system appropriate to that organization;
f) Developers of related standards.
Rationale for QMS
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and its customers that it is able to provide products that consistently fulfill
requirements.
Samsung Overview
Founder :- Byung-Chull Lee
Samsung India is the hub for Samsung's South West Asia Regional
operations. The South West Asia Headquarters, under the leadership of Mr. J S
Shin, President & CEO, looks after the Samsung business in Nepal, Sri Lanka,
Bangladesh, Maldives and Bhutan besides India. Samsung India which commenced
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its operations in India in December 1995 enjoys a sales turnover of over US$ 1Bn
in just a decade of operations in the country.
With QS9000 certification, Samsung is now able to meet the growing needs of the
automotive industry with quality-guaranteed semiconductor devices. The company
expects a rapid sales increase in memory and system LSI devices. This is due to the
growing number of networked electronics systems being incorporated into next-
generation motor vehicles. Applications range from engine control, anti-lock
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brakes, instrumentation, through global positioning systems. All these systems
contain a host of semiconductors.
The QS9000 certification was awarded to Samsung during a recent ceremony at the
corporate marketing office in Seoul, Korea. Samsung Electronics Memory Division
President, Hwang Chang-Gyu, received the award on behalf of the company.
Samsung has lead the industry in quality management system standards for the
semiconductor industry since 1993 when the company first received ISO9001
certification of its plants in Korea. To date, Samsung continues to satisfy consumer
requirements through its broad range of quality management system achievements:
ISO9000, TL9000 and QS9000. The company's focus is to provide the industry's
most complete portfolio of zero-defect semiconductor components.
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mainstay of the global electronics industry. It is the world's leader in DRAM
memory, SRAM memory, and TFT-LCD display products for industrial, mobile
and desktop computing applications. Samsung Electronics is one of the world's
largest semiconductor companies overall with a full line of semiconductor products
including Flash memory, microprocessor and custom ASIC components.
References
1. WWW.samsungindia.com
3. WWW.google.com
4. WWW.googlescholar.com
5. WWW.ISO.org
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