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Metro de Santiago

Line 3 & 6 Project: Our biggest challenge


Sebastin Court B.

UITP Observatory of Automated Metros

Manuel Espinoza G.

May 11-12th 2015

Agenda
1.

Metro Santiago and line 3&6 project

2.

Project management

3.

Commissioning

Agenda
1.

Metro Santiago and line 3&6 project

2.

Project management

3.

Commissioning

Line 3 & 6 Project: Our biggest challenge

Metro de Santiago 2015


N of Lines

Length (km)

103

NStations

108

Trips per day (MM/day)

2.4

L1Demand (pphpd)

45,000

L1 Density (pax/m2)

N cars

1,093

Line 3 & 6 Project: Our biggest challenge

Metro de Santiago 2015


Public Transport Travel Distribution
Users
Metro

Users
Metro + Bus

31.9%

Users
Bus

29.3%

38.8%

63%
0%

Peak Hour

20%

40%

60%

80%

100%

Line 3 & 6 Project: Our biggest challenge

Lines 3 and 6

P63

Length

16

21

37

140

NStations

10

18

28

136

Mean Inter-Station Distance

1.3

1.1

1.2

Stations of combination

17

2019

Estimated Passengers
(MM/yr)

827

Opening

2017

2018

2018

Investment (MMUSD)

1,036

1,722

2,759

MM/yr 120 passengers will be added to the metro network due to


lines 3 and 6 (103 direclty from L3 (72) & L6 (31)).

Line 3 & 6 Project: Our biggest challenge

Line 3 & 6 Project: Our biggest challenge

10
Stations

Line 6

22 Min.
4 connection
stations

15 km

Line 3 & 6 Project: Our biggest challenge

LOS LIBERTADORES

18
Stations

Line 3

17Min.
(Plaza de Armas. Los
Libertadores)

6 connection
stations

22 Km

Fernando Castillo
Velasco

* L3 recently announced extension not included

Agenda
1.

Metro Santiago and line 3&6 project

2.

Project management

3.

Commissioning

Line 3 & 6 Project: Our biggest challenge

Special organization for the project


~200 Metro employees and ~100 consultants
Many Metro directions workin together (PM, Engineering, Legal, HR, etc)
Close work with operations, maintenance and commercial directions
~650 contracts with ~20 principal contracts

Special organization inside the project for interfaces and integration.


Define requirements and manage the complete construction.

Line 3 & 6 Project: Our biggest challenge

2012

2013

2017

2014, 2015,

Trains, Tracks, systems and equipments


Basic Engineering

Basic
engineerin
g tender
process

Detailed Engineering

Systems tender process

Manufacturing

Installation

Testing

Civil works
Stations
Basic Eng.
Tender
Excavation
detailed
eng.
tender

Stations Basic
engineering
Excav.
Detailed
eng.

Excavation
tender
process

Enviromental approavals

Stations Detailed engineering


tender and execution

Excavations

Stations
const. tender

Stations construction

Line 3 & 6 Project: Our biggest challenge

Systems Public Tenders: 4 packages + 5 individual systems

Rolling Stock/ CBTC

Electric System

Platform Screen Doors


Railways / Catenary
Forced Ventilation
Escalators and Elevators
SCADA
Communication systems
Ticketing

Line 3 & 6 Project: Our biggest challenge

Environmental
Authorization

Overall Schedule

End of Basic
Engineering
Civil Works
engineering

Workshops and
garages

Tender Award
rolling stock

Basic Systems
Engineering and
civil works
Start of works Lines
3 and 6

2017

2015

2013

2012

Opening L6

2014
Works Execution
Stations and
Tunnels

Progress:

31,6%

2016

2018

System installation
and startup tests
Line 6

Opening L3

Trains arrival

Line 3 & 6 Project: Our biggest challenge


Integration Workflow

Managing Directors
-ComitteeDecisions & informations

Senior Managment
Management
-ComitteeDecisions & Informations

Gives
Guidelines

Asks resolutions.
Informs

Interfaces between Systems


-Comittee-

Integration
-Comittee-

Interfaces with Civil Works


-Comittee-

Decisions & Informations

Decisions & Informations

Decisions & informations

communication &
coordination

communication &
coordination

A
Systems
-ComitteeDecisions & informations

Agenda
1.

Metro Santiago and line 3&6 project

2.

Project management

3.

Commissioning

Line 3 & 6 Project: Our biggest challenge

As a company, we need to be prepared to operate.


Prepare future and current clients to use these lines.

Additional challenge
Our first UTO line!

UTO GoA 4,

Efficient operation of the


stations

Line 3 & 6 Project: Our biggest challenge

UTO lines gives the opportunity of creating a new model


We dont have an inner reference of how we should operate
these lines.
Many things should be prepared.
Not only Systems & Civil works!!

It is an opportunity of analyzing our current operation.

Operational
model

Line 3 & 6 Project: Our biggest challenge

Safety + Security + RAM


Travel experience
Systems
Design

Civil works
Design

Human
Resources
Organization

Change Management

Line 3 & 6 Project: Our biggest challenge


2013

2014 - 2016
Diseo

Planificacin
Hito 0

Hito 1
Diseo de RRHH

Preparacin

2015 - 2018
Implementacin
Hito 2

Hito 3

Diseo Operaciones

Documentacin de Operaciones y
Mantenimiento

1. Equipo del proyecto


completo

6. Estructura
Organizacional

2. Levantamiento de
entregables

7. Plan de Desarrollo de
Carrera

30. Procedimientos de Operacin


lnea 6 y 3
18. Manual de Operacin Degradada
31.
Procedimientos Operativos para
19. Manual de Operacin de
pruebas y puesta en servicio
Emergencia

3. Cronograma general
establecido

8. Programa de
Movimientos Internos

20. Manual de Manejo de Flujos por


estacin

32. Procedimientos Red Actual


Actualizados

4. Cronograma 2014
establecido

9. Programa de
Contratacin Interna
Externa

21. Manual de trnsito por las vas

33. Procedimientos de
Comunicaciones entre
operaciones y mantenimiento

17. Manual de Operacin Nominal

Hito 4
Ejecucin

41. Contratacin y capacitacin de


personal operativo para prueba
de sistemas

53
Different deliverables
+
Design involvement

5. Gobierno del proyecto


establecido

22. Plan Operacional

23. Panel de Indicadores de gestin


10. Programa de Formacin
de la operacin
Inicial
24. Recomendaciones y
11. Programa de
Oportunidades de Mejora Red
Capacitacin de Largo
Actual
Plazo
Diseo Mantenimiento
Mantenimiento
12. Programa de Salud
25. Planes de Mantenimiento
Ocupacional
13. Diseo Programa de
Implementacin de
Gestin del Cambio
14. Caso de negocio

15. Cronograma 2015


establecido

16. Forecast resultado L63


2020

26. Plan de Conservacin de


Infraestructura

27. Contratos de mantenimiento


operativos (asuntos pendientes
definidos)
Clientes

Diseo Clientes

28. Manual de Marketing y


Publicidad en estaciones
29. Manual de Comunicacin a
Pasajeros

34. Plan de capacitacin (suministro


y mantenimiento)

35. Programa de circulacin lnea 6 y


3

36. Actualizacin sistema de gestin


de calidad ISO 9001 operaciones
y mantenimiento
Documentacin Mantenimiento

37. Documentacin tcnica


entregada

Clientes Documentacin Clientes

39. Procedimientos de
Comunicaciones con Clientes

40. Procedimientos de Atencin a


Clientes con necesidades
especiales

Hito 5
Puesta en
Servicio
Inauguracin
53. Programa

42. Contratacin y capacitacin de


personal para operar y mantener
la lnea
43. Contratacin y capacitacin de
personal de reas de apoyo
44. Contratacin servicios externos
para operacin y mantenimiento
45. Espacios fsicos para personal de
apoyo disponible
46. Acuerdos de servicio con
externos realizados (ABC)

47. MMS implementado e integrado


48. Locales comerciales funcionando
49. Servicios complementarios
funcionando
50. Publicidad instalada en
estaciones, trenes y PDAs

51. Programa de educacin y


comunicacin a los clientes,
stakeholders y comunidad
implementado

52. Pruebas de procedimientos


realizadas

de
asistencia
temporal a
la operacin

Line 3 & 6 Project: Our biggest challenge

Challenges of preparing Clients


Clients must learn to use the new services of the station:
Automatic ticketing
Automatic system for passengers information
Automatic opening of stations
Evacuation
Platform screen doors

Line 3 & 6 Project: Our biggest challenge

Challenges of preparing Clients


Clients must know what to do when:
Emergencies
Peak hour
Massive events
International soccer match in National Stadium
Estadio Nacional Metro Station

Line 3 & 6 Project: Our biggest challenge

Metro de Santiago plays a key role in the city

Line 3 & 6 is our biggest project in our history

We do not only operate, but also manage the construction of our lines.

Weve prepared a complex but complete structure to manage this construction.

Commissiong is an essential element in the project.

Weve dedicated team for preparing the company and the city for this challenge.

We expect you in Santiago 2017!


http://www.metrosantiago.cl/minisitio/linea-3-y-6/

Metro de Santiago
Line 3 & 6 Project: Our biggest challenge
Sebastin Court B.

UITP Observatory of Automated Metro

Manuel Espinoza G.

May 11-12th 2015