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Service Manual
Copyright 2015 Dell Inc. All rights reserved. This product is protected by U.S. and
international copyright and intellectual property laws. Dell and the Dell logo are trademarks of
Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned
herein may be trademarks of their respective companies.
2014 - 12
Rev. A00
Contents
Before working inside your computer........................ 12
Before you begin ............................................................................................... 12
Safety instructions............................................................................................ 12
Recommended tools..........................................................................................14
Save and close all open files and exit all open applications.
Windows 8.1: On the Start screen, click or tap the power icon
Shut down.
Disconnect your computer and all attached devices from their electrical
outlets.
Disconnect all cables such as telephone cables, network cables and so on,
from your computer.
Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential
damage and ensure your personal safety.
WARNING: Before working inside your computer, read the
safety information that shipped with your computer. For
more safety best practices, see the Regulatory Compliance
home page at dell.com/regulatory_compliance.
12
13
Recommended tools
The procedures in this document may require the following tools:
Philips screwdriver
Plastic scribe
14
Replace all screws and make sure that no stray screws remain inside your
computer.
Connect any external devices, peripherals, and cables you removed before
working on your computer.
Replace any media cards, discs, and any other parts that you removed
before working on your computer.
Connect your computer and all attached devices to their electrical outlets.
15
Procedure
1
Loosen the captive screws that secure the base panel to the computer
base.
Using a plastic scribe, gently release the tabs that secure the base panel to
the computer base.
16
Slide and remove the base panel from the computer base.
computer base
base panel
plastic scribe
17
battery cable
Press and hold the power button for 5 seconds to ground the system
board.
18
Procedure
1
Slide the tabs on the base panel into the slots on the computer base and
snap the base panel into place.
Tighten the captive screws that secure the base panel to the computer
base.
19
Prerequisites
Remove the base panel.
Procedure
1
20
Using your fingertips, carefully spread apart the securing clips on each end
of the memory-module slot until the memory module pops up.
Slide and remove the memory module from the memory-module slot.
memory-module slot
21
Procedure
1
22
Align the notch on the memory module with the tab on the memorymodule slot.
Slide the memory module firmly into the slot at an angle and press the
memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and
reinstall it.
memory module
memory-module slot
notch
tab
Post-requisites
Replace the base panel.
23
Prerequisites
Remove the base panel.
Procedure
NOTE: Your computer can accommodate either one 2.5-inch hard drive or
four solid-state drives.
1
24
Remove the screw that secures the solid-state drive to the computer base.
Slide and remove the solid-state drive from the solid-state drive slot.
screw
solid-state drive
25
Procedure
1
Replace the screw that secures the solid-state drive to the computer base.
Post-requisites
Replace the base panel.
26
Prerequisites
Remove the base panel.
Procedure
NOTE: Your computer can accommodate either one 2.5-inch hard drive or
four solid-state drives.
1
Using the pull tab, disconnect the hard-drive cable from the system board.
Note the hard-drive cable routing and remove the cable from the routing
guides on the computer base.
Remove the screws that secure the hard-drive assembly to the computer
base.
27
pull tab
hard-drive cable
screws (4)
hard-drive assembly
Remove the screws that secure the hard-drive bracket to the hard drive.
28
hard drive
screws (4)
hard-drive bracket
interposer
hard drive
29
Procedure
1
Align the screw holes on the hard-drive bracket with the screw holes on
the hard-drive assembly.
Replace the screws that secure the hard-drive bracket to the hard-drive
assembly.
Align the screw holes on the hard-drive assembly with the screw holes on
the computer base.
Replace the screws that secure the hard-drive assembly to the computer
base.
Route the hard-drive cable through the routing guides on the computer
base.
Post-requisites
Replace the base panel.
30
Prerequisites
Remove the base panel.
Procedure
1
Remove the screw that secures the wireless-card bracket and the wireless
card to the system board.
31
32
Lift and slide the wireless card from the wireless-card slot.
antenna cables
wireless-card bracket
screw
wireless card
wireless-card slot
Procedure
CAUTION: To avoid damaging the wireless card, do not place
any cables under it.
1
Align the notch on the wireless card with the tab on the wireless-card slot.
Antenna-cable color
White
Black
Align the screw hole on the wireless-card bracket with the screw hole on
the wireless card.
Replace the screw that secures the wireless-card bracket and the wireless
card to the system board.
Post-requisites
Replace the base panel.
33
Prerequisites
Remove the base panel.
34
Procedure
1
keyboard-backlight cable
keyboard cable
macro-keys cable
35
Remove the screws that secure the palm-rest assembly to the computer
base.
36
computer base
screws (16)
Lift the computer base slightly and push the palm-rest assembly through
the slot on the computer base to release the tabs on the palm-rest
assembly.
slot
palm-rest assembly
Turn the computer over and open the display as far as possible.
Using a plastic scribe, pry up along the edges of the palm-rest assembly.
37
plastic scribe
palm-rest assembly
Peel the tape that secures the power-button board cable to the system
board.
38
palm-rest assembly
latch
39
40
palm rest
Procedure
1
Adhere the tape that secures the power-button board cable to the system
board.
Align the palm-rest assembly on the computer base and snap it into place.
10 Replace the screws that secure the palm-rest assembly to the computer
base.
11
Post-requisites
Replace the base panel.
41
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Lift the latches and disconnect the touch-pad cable and the status-light
cable from the power-button board.
Remove the screws that secure the power-button board to the palm-rest
assembly.
42
latches (2)
touch-pad cable
status-light cable
screws (2)
power-button board
43
Procedure
1
Align the screw holes on the power-button board with the screw holes on
the palm-rest assembly.
Replace the screws that secure the power-button board to the palm-rest
assembly.
Slide the touch-pad cable and the status-light cable into their respective
connectors on the power-button board and press down the latches to
secure the cables.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
44
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Lift the latch and disconnect the status-light board cable from the statuslight board.
Remove the screws that secure the status-light board to the palm-rest
assembly.
45
46
screws (2)
latch
status-light board
Procedure
1
Align the screw holes on the status-light board with the screw holes on the
palm-rest assembly.
Replace the screws that secure the status-light board to the palm-rest
assembly.
Slide the status-light board cable into the connector on the status-light
board and press down the latch to secure the cable.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
47
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
48
Lift the latches and disconnect the touch-pad cable and the status-light
cable from the power-button board.
Note the touch-pad cable and status-light cable routing and peel off the
cables from the keyboard bracket.
latches (2)
status-light cable
touch-pad cable
Remove the screws that secure the keyboard bracket to the palm-rest
assembly.
49
screws (14)
palm-rest assembly
keyboard bracket
Remove the screws that secure the keyboard to the palm-rest assembly.
Release the tabs that secure the keyboard to the palm-rest assembly.
50
Slide and lift the keyboard along with the cables off the palm-rest
assembly.
tabs (5)
screws (2)
keyboard
51
Procedure
1
Align the screw holes on the keyboard with the screw holes on the palmrest assembly.
Replace the screws that secure the keyboard to the palm-rest assembly.
Align the screw holes on the keyboard bracket with the screw holes on the
palm-rest assembly.
Replace the screws that secure the keyboard bracket to the palm-rest
assembly.
Adhere the touch-pad cable and status-light cable to the keyboard bracket.
Slide the touch-pad cable and the status-light cable into their respective
connectors on the power-button board and press down the latches to
secure the cables.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
52
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
53
Procedure
1
54
Lift the latches and disconnect the touch-pad cable and touch-pad button
cable from the touch pad.
touch-pad cable
latches (2)
Remove the screws that secure the touch-pad button bracket to the palmrest assembly.
1
4
screws (5)
touch pad
55
Procedure
1
Using the alignment posts on the palm-rest assembly, place the touch pad
on the palm-rest assembly.
Slide the touch-pad button cable into the touch-pad button connector and
press down the latch to secure the cable.
Align the screw holes on the touch-pad button bracket with the screw
holes on the palm-rest assembly.
Replace the screws that secure the touch-pad button bracket to the palmrest assembly.
Slide the touch-pad cable into the touch-pad connector and press down
the latch to secure the cable.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
56
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Remove the screws that secure the display assembly to the computer
base.
Make note of the antenna-cables routing and remove the antenna cables
from the routing guides on the computer base.
57
Slide the antenna cables through the slot on the computer base.
antenna cables
screws (2)
slot
Peel off the adhesive tape that secures the antenna cables to the system
board.
Carefully remove the antenna cables up from the computer base and
remove it from the routing guides on the display hinges.
Lift the latch and disconnect the display cable from the system board.
Remove the display cable from the routing guide on the display hinge.
58
10 Disconnect the logo-board cable from the system board and remove it
from the routing guide on the display hinge.
11
display cable
latch
connector
logo-board cable
antenna cables
tape
Remove the screws that secure the display assembly to the computer
base.
59
60
display assembly
screws (4)
computer base
Procedure
1
Align the screw holes on the display hinges with the screw holes on the
computer base.
Replace the screws that secure the display assembly to the computer
base.
Route the logo-board cable through the routing guide on the display hinge
and connect the logo-board cable to the system board.
Route the display cable through the routing guide on the display hinge.
Slide the display cable into the connector on the system board and press
down on the latch to secure the cable.
Route the antenna cables through the routing guide on the display hinge
and on the computer base.
Adhere the adhesive tapes that secure the antenna cables to the system
board.
Replace the screws that secure the display assembly to the computer
base.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
61
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Disconnect the speaker cable and front AlienFX LED cable from the system
board.
Remove the speaker cable from the routing guides on the battery.
62
Note the front AlienFX LED cable routing and peel off the cable from the
battery.
system board
speaker cable
Remove the battery cable from the slot on the computer base.
Remove the screws that secure the battery to the computer base.
63
64
battery cable
screws (6)
battery
Procedure
1
Align the screw holes on the battery with the screw holes on the computer
base.
Replace the screws that secure the battery to the computer base.
Slide the battery cable through the slot on the computer base.
Route the speaker cable through the routing guides on the battery.
Connect the speaker cable and front AlienFX LED cable to the system
board.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
65
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Lift the latch and disconnect the I/O-board cable from the I/O board.
Remove the screws that secure the I/O board to the computer base.
Gently tilt and lift to release the I/O ports from the computer base.
66
subwoofer cable
latch
I/O-board cable
screws (2)
I/O board
67
Procedure
1
Align the ports on the I/O board with the slots on the computer base.
Align the screw holes on the I/O board with the screw holes on the
computer base.
Replace the screws that secure the I/O board to the computer base.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
68
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Disconnect the front AlienFX LED cable from the system board.
69
Note the front AlienFX LED cable routing and peel off the cable from the
battery.
connector
Remove the speaker cable from the routing guides on the battery and
computer base.
70
Lift the speakers along with its cable off the computer base.
speaker cable
system board
computer base
speakers (2)
routing guides
71
Procedure
1
Using the alignment posts, place the speakers on the computer base.
Route the speaker cable through the routing guides on the computer base
and battery.
Route the front AlienFX LED cable through the routing guides on the
battery.
Connect the speaker cable and front AlienFX LED cable to the system
board.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
72
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Disconnect the front AlienFX LED board cables from the front AlienFX LED
boards.
Remove the screws that secure the front AlienFX LED boards to the
computer base.
73
74
Lift the front AlienFX LED boards off the computer base.
screws (2)
Procedure
1
Using the alignment posts on the computer base, place the front AlienFX
LED boards on the computer base.
Align the screw holes on the front AlienFX LED boards with the screw holes
on the computer base.
Replace the screws that secure the front AlienFX LED boards to the
computer base.
Connect the front AlienFX LED board cables to the front AlienFX LED
boards.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
75
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
76
processor-fan cable
Remove the screws that secure the processor fan to the computer base.
Peel off the Mylar from the processor heat-sink and processor fan.
Slide and lift the processor fan off the computer base.
mylar
screws (2)
processor fan
77
Procedure
1
Using the alignment posts on the computer base, slide and place the
processor fan on the computer base.
Align the screw holes on the processor fan with the screw holes on the
computer base.
Replace the screws that secure the processor fan to the computer base.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
78
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
79
processor-fan cable
system board
hard-drive cable
Disconnect the speaker and front AlienFX LED cables from the system
board.
80
Lift the latch and disconnect the I/O-board cable from the system board.
I/O-board cable
latch
system board
speaker cable
Remove the screws that secure the system board to the computer base.
81
82
screws (6)
system board
Procedure
1
Insert the ports on the system board into the slots on the computer base
and gently place the system board on the computer base.
Align the screw holes on the system board with the screw holes on the
computer base.
Replace the screws that secure the system board to the computer base.
Slide the I/O-board cable into the connector on the I/O board and press
down the latch to secure the cable.
Connect the speaker and front AlienFX LED cables to the system board.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
83
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
84
In sequential order (as indicated on the heat sink), loosen the captive
screws that secure the heat sink to the system board.
system board
heat sink
85
Procedure
1
Align the screw holes on the heat sink with the screw holes on the system
board.
In sequential order (as indicated on the heat sink), tighten the captive
screws that secure the heat sink to the system board.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
86
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
87
88
coin-cell battery
Procedure
1
Connect the coin-cell battery cable to the connector on the system board.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
89
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
90
Remove the screws that secure the video-card fan to the computer base.
screws (2)
video-card fan
91
Procedure
1
Align the screw holes on the video-card fan with the screw holes on the
computer base.
Replace the screws that secure the video-card fan to the computer base.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
92
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Remove the screws that secure the power-adapter port bracket to the
power-adapter port.
Note the power-adapter port cable routing and remove the cable from the
routing guides on the computer base.
93
94
Lift the power-adapter port along with its cable off the computer base.
screws (2)
power-adapter port
power-adapter port
bracket
Procedure
1
Slide the power-adapter port into the slot on the computer base.
Align the screw holes on the power-adapter port bracket with the screw
holes on the power-adapter port.
Replace the screws that secure the power-adapter port bracket to the
power-adapter port.
Route the power-adapter port cable through the routing guides on the
computer base.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
95
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
96
Remove the screws that secure the subwoofer to the computer base.
screws (2)
subwoofer
97
Procedure
1
Align the screw holes on the subwoofer with the screw holes on the
computer base.
Replace the screws that secure the subwoofer to the computer base.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
98
Prerequisites
NOTE: This chapter is applicable only if you have purchased a laptop with
non-touchscreen display.
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Using your fingertips, carefully pry up the inside edges of the display bezel.
99
1
3
100
display bezel
Lift the latches and disconnect the display-board cables from the logo
board.
display bezel
logo board
latches (3)
Peel off the tape that secures the logo-board cable to the logo board and
disconnect the logo-board cable.
101
102
display bezel
logo board
plastic scribe
logo-board cable
tape
After performing the above steps, we are left with the display bezel.
display bezel
103
Procedure
NOTE: This chapter is applicable only if you have purchased a laptop with
non-touchscreen display.
1
Connect the logo-board cable to the logo board and adhere the adhesive
tape.
Align the display bezel with the display back-cover and gently snap the
display bezel into place.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
104
Prerequisites
NOTE: This chapter is applicable only if you have purchased a laptop with
non-touchscreen display.
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Remove the screws that secure the display panel to the display back-cover.
105
106
screws (4)
display back-cover
display panel
Lift the latch and disconnect the display cable from the display panel.
display panel
display cable
latch
107
Procedure
NOTE: This chapter is applicable only if you have purchased a laptop with
non-touchscreen display.
1
Connect the display cable to the display panel and press down on the latch
to secure the cable.
Align the screw holes on the display panel with the screw holes on the
display back-cover.
Replace the screws that secure the display panel to the display back-cover.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
108
Prerequisites
NOTE: This chapter is applicable only if you have purchased a laptop with
non-touchscreen display.
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Remove the screws that secure the hinge caps to the display hinges.
109
1
3
110
screws (2)
Remove the screws that secure the display hinges to the display backcover.
screws (6)
111
Procedure
NOTE: This chapter is applicable only if you have purchased a laptop with
non-touchscreen display.
1
Align the screw holes on the display hinges with the screw holes on the
display back-cover.
Replace the screws that secure the display hinges to the display backcover.
Align the screw holes on the hinge caps with the screw holes on the
display hinges.
Replace the screws that secure the hinge caps to the display hinges.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
112
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
After performing the prerequisites, we are left with the computer base.
113
114
computer base
Procedure
Place the computer base on a flat surface.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
115
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Follow the procedure from step 1 to step 2 in removing the display bezel.
116
Procedure
1
Lift the latches and disconnect the display-board cables from the logo
board.
display bezel
logo board
latches (3)
Peel off the tape that secures the logo-board cable to the logo board and
disconnect the logo-board cable.
117
118
display bezel
logo board
plastic scribe
logo-board cable
tape
Procedure
1
Connect the logo-board cable to the logo board and adhere the adhesive
tape.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
119
Prerequisites
NOTE: This chapter is applicable only if you have purchased a laptop with
non-touchscreen display.
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Using a plastic scribe, pry the camera module off the display back-cover.
120
camera module
tape
plastic scribe
camera cable
connector
121
Procedure
NOTE: This chapter is applicable only if you have purchased a laptop with
non-touchscreen display.
1
Using the alignment posts, adhere the camera module to the display backcover and snap it into place.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
122
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
123
Procedure
1
Peel off the mylar that secures the display-board cables and the displaypanel AlienFX LEDs to the display back-cover.
124
mylar
Lift the display-board cables and the display-panel AlienFX LEDs off the
display back-cover.
display back-cover
125
Procedure
1
Adhere the display-board cables and the display-panel AlienFX LEDs to the
display back-cover.
Adhere the mylar that secures the display-board cables and the displaypanel AlienFX LEDs to the display back-cover.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
126
Prerequisites
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Peel off the mylar that secures the display-board cables and the displaypanel AlienFX LEDs to the display back-cover.
127
128
Peel off the mylar to access the Alienware AlienHead LED board.
mylar
display back-cover
camera cable
connector
camera module
Lift the display-board cable and Alienware AlienHead LED board off the
display back-cover.
display-board cable
display back-cover
129
Procedure
1
Adhere the Alienware AlienHead LED board and display-board cable to the
display back-cover.
Adhere the mylar to secure the Alienware AlienHead LED board and
display-board cable and to the display back-cover.
Adhere the mylar to secure the display-board cables and the display-panel
AlienFX LEDs to the display back-cover.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
130
Prerequisites
NOTE: This chapter is applicable only if you have purchased a laptop with
non-touchscreen display.
1
Follow the procedure from step 1 to step 9 in Removing the palm rest.
Procedure
1
Remove the display-board cable from the routing guides on the display
back-cover.
131
Peel the display-board and camera cable off the display back-cover.
camera cable
camera module
132
connector
display back-cover
133
Procedure
NOTE: This chapter is applicable only if you have purchased a laptop with
non-touchscreen display.
1
Route the display-board cable through the routing guides on the display
back-cover.
Post-requisites
1
Follow the procedure from step 5 to step 11 in Replacing the palm rest.
134
Get information about the hardware installed in your computer, such as the
amount of RAM, the size of the hard drive, and so on.
During POST, when the Alienware logo is displayed, watch for the F2
prompt to appear and then press F2 immediately.
NOTE: The F2 prompt indicates that the keyboard has initialized. This
prompt can appear very quickly, so you must watch for it, and then
press F2. If you press F2 before the F2 prompt, this keystroke is lost. If
you wait too long and the operating system logo appears, continue to
wait until you see the operating systems desktop. Then, restart your
computer and try again.
135
Main
System Time
System Date
BIOS Version
Product Name
Service Tag
Asset Tag
CPU Type
CPU Speed
CPU ID
L1 Cache
L2 Cache
L3 Cache
Integrated Graphics
Discrete Graphics 1
Fixed HDD
Second HDD
Third HDD
Fourth HDD
Fifth HDD
AC Adapter Type
136
Main
System Memory
Extended Memory
Memory Speed
Advanced
Intel(R) SpeedStep (TM)
Virtualization
Integrated NIC
Allows you to disable or enable the onboard LAN controller. Default: Enabled
USB Emulation
USB PowerShare
137
Advanced
USB Wake Support
SATA Operation
Adapter Warnings
Express Charge
Touchpad Backlight
Battery Health
Advanced-Miscellaneous Devices
External USB Ports
USB debug
138
Bus Clock
Current Frequency
139
Security
Unlock Setup Status
Service Tag
Admin Password
System Password
HDD password
Password Change
140
Exit
Save Changes and Reset
Restore Defaults
Discard Changes
Save Changes
Boot sequence
This feature allows you to change the sequence of devices that your computer
attempts to boot from. If the computer cannot boot from the device you select,
it attempts to boot from the next bootable device. You can use this feature to
change the:
Current Boot Sequence change the boot sequence for the current boot,
for example, to boot from the optical drive to run Alienware Diagnostics
from the Drivers and Utilities disc or to reinstall your operating system
using an external media. The previous boot sequence is restored at the next
boot.
Future Boot Sequence change the boot sequence for all future boots, for
example, to boot from the primary hard drive.
Boot options
NOTE: The following boot options are available only when the Boot List
Option is set to Legacy.
Floppy (Diskette Drive) The computer attempts to boot from the floppy
disk drive. If no operating system is on the drive, the computer generates an
error message.
Hard Drive The computer attempts to boot from the primary hard drive. If
no operating system is on the drive, the computer generates an error message.
CD/DVD/CD-RW Drive The computer attempts to boot from the optical
drive. If no disc is in the drive, or if the disc is not bootable, the computer
generates an error message.
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USB Storage Device Insert the memory device into a USB connector and
restart the computer. When F12 Boot Options appear in the lower-right
corner of the screen, press F12. The BIOS detects the device and adds the USB
flash option to the boot menu.
NOTE: To boot to a USB device, the device must be bootable. To ensure
that your device is bootable, check the device documentation.
Network The computer attempts to boot from the network. If no operating
system is found on the network, the computer generates an error message.
If you are booting from a USB device, connect the USB device to a USB port.
On the Boot Options, select the device you want to boot from and press
Enter.
For example, if you are booting to a USB hard drive, highlight USB Hard
Disk and press Enter.
Use the arrow keys to highlight the Boot menu option and press Enter to
access the menu.
NOTE: Note your current boot sequence in case you want to restore
it.
Use the arrow keys to highlight the boot priority and press Enter to display
the different devices.
Select the device and press Enter to set the boot priority.
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Go to dell.com/support.
Click Product Support, enter the Service Tag of your laptop and click
Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
Scroll down to Or, show me all available drivers for and select
BIOS from the Category drop-down list.
NOTE: In the Change OS drop-down list, select the operating
system installed on your computer.
Click Download File to download the latest version of the BIOS for your
computer.
Save the file and once the download is complete, navigate to the folder
where you saved the BIOS update file.
Double-click the BIOS update file icon and follow the instructions on the
screen.
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Self-Help Options
See alienware.com/
gamingservices.
Contacting Alienware
To contact Alienware for sales, technical support, or customer service issues,
see alienware.com.
NOTE: Availability varies by country and product, and some services may
not be available in your country.
NOTE: If you do not have an active internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
NOTE: If you are in the United States, call 1-800-ALIENWARE for help on
your Alienware computer.
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